Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 7/30/18
Vehicle Care 413
Caution
If the jumper cables are
connected or removed in the
wrong order, electrical shorting
may occur and damage the
vehicle. The repairs would not be
covered by the vehicle warranty.
Always connect and remove the
jumper cables in the correct order,
making sure that the cables do
not touch each other or other
metal.
Jumper Cable Removal
Reverse the sequence exactly when
removing the jumper cables.
After starting the disabled vehicle
and removing the jumper cables,
allow it to idle for several minutes.
Towing the Vehicle
Caution
Incorrectly towing a disabled
vehicle may cause damage. The
damage would not be covered by
the vehicle warranty. Do not lash
or hook to suspension
components. Use the proper
straps around the tires to secure
the vehicle. Do not drag a locked
wheel/tire while loading the
vehicle. Do not use a sling type
lift to tow the vehicle. This could
damage the vehicle.
GM recommends a flatbed tow truck
to transport a disabled vehicle. Use
ramps to help reduce approach
angles, if necessary. A towed
vehicle should have its drive wheels
off the ground. Contact Roadside
Assistance or a professional towing
service if the disabled vehicle must
be towed.
Front Attachment Points
The vehicle is equipped with
specific attachment points to be
used to pull the vehicle onto a
flatbed car carrier from a flat road
surface. Do not use these
attachment points to pull the vehicle
from snow, mud or sand.
Recreational Vehicle
Towing
Recreational vehicle towing means
towing the vehicle behind another
vehicle, such as a motor home. The
two most common types of
Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 7/30/18
Customer Information 455
driver if they decide the claims are
made too often, or the same type of
claim is made many times.
Services Provided
.Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.
. Lock-Out Service: Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have OnStar.
For security reasons, the driver
must present identification
before this service is given.
. Emergency Tow from a Public
Road or Highway: Tow to the
nearest Chevrolet dealer for
warranty service, or if the vehicle
was in a crash and cannot be
driven. Assistance is not given
when the vehicle is stuck in the
sand, mud, or snow.
. Flat Tire Change: Service to
change a flat tire with the spare
tire. The spare tire, if equipped,
must be in good condition and
properly inflated. It is the owner's responsibility for the repair or
replacement of the tire if it is not
covered by the warranty.
. Battery Jump Start: Service to
jump start a dead battery.
. Trip Interruption Benefits and
Assistance: If your trip is
interrupted due to a warranty
event, incidental expenses may
be reimbursed within the
Powertrain warranty period.
Items considered are reasonable
and customary hotel, meals,
rental car, or a vehicle being
delivered back to the customer,
up to 500 miles.
Services Not Included in
Roadside Assistance
. Impound towing caused by
violation of any laws
. Legal fines
. Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices
Service is not provided if a vehicle
is in an area that is not accessible
to the service vehicle or is not a regularly traveled or maintained
public road, which includes ice and
winter roads. Off-road use is not
covered.
Services Specific to
Canadian-Purchased Vehicles
.
Fuel Delivery: Reimbursement
is up to 7 liters. If available,
diesel fuel delivery may be
restricted. Propane and other
fuels are not provided through
this service.
. Lock-Out Service: Vehicle
registration is required.
. Trip Interruption Benefits and
Assistance: Must be over
150 km from where your trip was
started to qualify.
Pre-authorization, original
detailed receipts, and a copy of
the repair orders are required.
Once authorization has been
received, the Roadside
Assistance advisor will help to
make arrangements and explain
how to receive payment.
Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 7/30/18
Index 481
Gauges (cont'd)Voltmeter . . . . . . . . . . . . . . . . . . . . . 142
Warning Lights and
Indicators . . . . . . . . . . . . . . . . . . . 135
General Information Service and Maintenance . . . . . 429
Towing . . . . . . . . . . . . . . . . . . . . . . . . 294
Vehicle Care . . . . . . . . . . . . . . . . . . 325
Glove Box . . . . . . . . . . . . . . . . . . . . . . 122
GM Mobility Reimbursement
Program . . . . . . . . . . . . . . . . . . . . . . . 454
H
Halogen Bulbs . . . . . . . . . . . . . . . . . . 358
Hazard Warning Flashers . . . . . . . 175
Head Restraints . . . . . . . . . . . . . . . . . 56
HeadlampsAiming . . . . . . . . . . . . . . . . . . . . . . . . 358
Automatic . . . . . . . . . . . . . . . . . . . . . 174
Bulb Replacement . . . . . . . . . . . . 358
Daytime RunningLamps (DRL) . . . . . . . . . . . . . . . . 174
Flash-to-Pass . . . . . . . . . . . . . . . . . 174
Headlamps, Front Turn Signal, Sidemarker, and
Parking Lamps . . . . . . . . . . . . . . 359
High Intensity Discharge (HID) Lighting . . . . . . . . . . . . . . . 359 Headlamps (cont'd)
High-Beam On Light . . . . . . . . . . 153
High/Low Beam Changer . . . . . 173
Lamps On Reminder . . . . . . . . . 154
Heated Steering Wheel . . . . . . . . . . . . . . . 128
Heated and Ventilated Front Seats . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Heated Mirrors . . . . . . . . . . . . . . . . . . . 48
Heater
Engine Coolant . . . . . . . . . . . . . . . 251
Heating . . . . . . . . . . . . . . .216, 218, 219
High-Beam On Light . . . . . . . . . . . . 153
High-Speed Operation . . . . . . . . . . 381
Hill and Mountain Roads . . . . . . . . 235
Hill Descent Control (HDC) . . . . . 275
Hill Descent Control Light . . . . . . . 150
Hill Start Assist (HSA) . . . . . . . . . . 272
Home Page . . . . . . . . . . . . . . . . . . . . . 184
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . 327
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
How to Wear Seat Belts Properly . . . . . . . . . . . . . . . . . . . . . . . . 68
HVAC . . . . . . . . . . . . . . . . .216, 218, 219
I
Idle System Fast . . . . . . . . . . . . . . . . . . . . . . . . . . 250
Ignition Positions . . . . . . . . . . . . . . . 247
Ignition Transmission Lock Check . . . . . . . . . . . . . . . . . . . . . . . . . 355
Immobilizer . . . . . . . . . . . . . . . . . . . . . . 44
Indicator Vehicle Ahead . . . . . . . . . . . . . . . . 151
Infants and Young Children,
Restraints . . . . . . . . . . . . . . . . . . . . . . 92
Information Publication Ordering . . . . . . . . . . 459
Infotainment . . . . . . . . . . . . . . . . . . . . 181
Infotainment System . . . . . . . . . . . . 463
Instrument Cluster . . . . . . . . . . . . . . 136
Instrument Panel
Storage Area . . . . . . . . . . . . . . . . . 122
Interior Rearview Mirrors . . . . . . . . . 49
Introduction . . . . . . . . . . . . . . . . . . . . . . . 2
J
Jack Auxiliary . . . . . . . . . . . . . . . . . . . . . . 195
Jump Starting - North America . . . . . . . . . . . . . . . . . . . . . . . 409
