Page 39 of 382

Chevrolet Malibu Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12461813) - 2019 - crc - 12/11/18
Keys, Doors, and Windows 39
Door Locks
{Warning
Unlocked doors can be
dangerous.
.
Passengers, especially
children, can easily open
the doors and fall out of a
moving vehicle. The doors
can be unlocked and
opened while the vehicle is
moving. The chance of
being thrown out of the
vehicle in a crash is
increased if the doors are
not locked. So, all
passengers should wear
seat belts properly and the
doors should be locked
whenever the vehicle is
driven.
.
Young children who get into
unlocked vehicles may be
unable to get out. A child
can be overcome by
extreme heat and can suffer
(Continued)
Warning (Continued)
permanent injuries or even
death from heat stroke.
Always lock the vehicle
whenever leaving it.
.
Outsiders can easily enter
through an unlocked door
when you slow down or stop
the vehicle. Locking the
doors can help prevent this
from happening.
To lock or unlock the doors from the
outside:
.
Press
QorKon the Remote
Keyless Entry (RKE) transmitter.
SeeRemote Keyless Entry
(RKE) System Operation030.
.
In the case of a dead battery,
use the key in the driver door.
The key lock cylinder is covered
with a cap.
To lock or unlock the doors from the
inside:.
Press
QorKon the power door
lock switch.
.
Pull the door handle once to
unlock the door. Pull the handle
again to unlatch it.
Keyless Access
The RKE transmitter must be within
1 m (3 ft) of the trunk or door being
opened. Press the button on the
door handle to open. See“Keyless
Access Operation”inRemote
Keyless Entry (RKE) System
Operation030.
Page 40 of 382
Chevrolet Malibu Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12461813) - 2019 - crc - 12/11/18
40 Keys, Doors, and Windows
Driver Door Key Lock Cylinder
Access (In Case of Dead
Battery)
To access the driver door key lock
cylinder:
1. Pull the door handle (1) to the
open position and hold it open
until cap removal is complete.
2. Insert the key into the slot (3)
on the bottom of the cap (2)
and lift the key upward.
3. Move the cap (2) rearward and
remove.
4. Use the key in the cylinder.To replace the cap:
1. Pull the door handle (1) to the
open position and hold it open
until cap installation is
complete.
2. Insert the two tabs (6) at the
back of the cap between the
seal (5) and the metal base (4).
3. Slide the cap forward and
press the forward edge to
install the cap in place.
4. Release the door handle.
Page 315 of 382

Chevrolet Malibu Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12461813) - 2019 - crc - 12/11/18
Vehicle Care 315
10. Start the vehicle with the good
battery and run the engine at
idle speed for at least
four minutes.
11. Try to start the vehicle that had
the dead battery. If it will not
start after a few tries, it
probably needs service.
For hybrid vehicles, the engine will
only start if needed after pressing
ENGINE START/STOP. The vehicle
ready light will come on when the
propulsion system is on and ready.
In cold temperatures, the engine will
not run with the hood open. Close
the hood.
Caution
For hybrid vehicles, repeatedly
trying to start the vehicle can
drain and damage the high
voltage battery, requiring
replacement. This would not be
covered by the vehicle warranty.
Caution
If the jumper cables are
connected or removed in the
wrong order, electrical shorting
may occur and damage the
vehicle. The repairs would not be
covered by the vehicle warranty.
Always connect and remove the
jumper cables in the correct order,
making sure that the cables do
not touch each other or other
metal.
Jumper Cable Removal
Reverse the sequence exactly when
removing the jumper cables.
After starting the disabled vehicle
and removing the jumper cables,
allow it to idle for several minutes.
Towing the Vehicle
Caution
Incorrectly towing a disabled
vehicle may cause damage. The
damage would not be covered by
the vehicle warranty. Do not lash
or hook to suspension
components. Use the proper
straps around the tires to secure
the vehicle. Do not drag a locked
wheel/tire while loading the
vehicle. Do not use a sling type
lift to tow the vehicle. This could
damage the vehicle.
GM recommends a flatbed tow truck
to transport a disabled vehicle. Use
ramps to help reduce approach
angles, if necessary. A towed
vehicle should have its drive wheels
off the ground. Contact Roadside
Assistance or a professional towing
service if the disabled vehicle must
be towed.
Page 351 of 382

Chevrolet Malibu Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12461813) - 2019 - crc - 12/11/18
Customer Information 351
driver if they decide the claims are
made too often, or the same type of
claim is made many times.
Services Provided
.
Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.
.
Lock-Out Service:Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have OnStar.
For security reasons, the driver
must present identification
before this service is given.
.
Emergency Tow from a Public
Road or Highway:Tow to the
nearest Chevrolet dealer for
warranty service, or if the vehicle
was in a crash and cannot be
driven. Assistance is not given
when the vehicle is stuck in the
sand, mud, or snow.
.
Flat Tire Change:Service to
change a flat tire with the spare
tire. The spare tire, if equipped,
must be in good condition and
properly inflated. It is the owner'sresponsibility for the repair or
replacement of the tire if it is not
covered by the warranty.
.
Battery Jump Start:Service to
jump start a dead battery.
.
Trip Interruption Benefits and
Assistance:If your trip is
interrupted due to a warranty
event, incidental expenses may
be reimbursed within the
Powertrain warranty period.
Items considered are reasonable
and customary hotel, meals,
rental car, or a vehicle being
delivered back to the customer,
up to 500 miles.
Services Not Included in
Roadside Assistance
.
Impound towing caused by
violation of any laws
.
Legal fines
.
Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices
Service is not provided if a vehicle
is in an area that is not accessible
to the service vehicle or is not aregularly traveled or maintained
public road, which includes ice and
winter roads. Off-road use is not
covered.
Services Specific to
Canadian-Purchased Vehicles
.
Fuel Delivery:Reimbursement
is up to 7 liters. If available,
diesel fuel delivery may be
restricted. Propane and other
fuels are not provided through
this service.
.
Lock-Out Service:Vehicle
registration is required.
.
Trip Interruption Benefits and
Assistance:Must be over
150 km from where your trip was
started to qualify.
Pre-authorization, original
detailed receipts, and a copy of
the repair orders are required.
Once authorization has been
received, the Roadside
Assistance advisor will help to
make arrangements and explain
how to receive payment.