2019 CHEVROLET MALIBU radio

Chevrolet Malibu Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12461813) - 2019 - crc - 12/11/18
288 Vehicle Care
low tire pressure warning light
flashes for about one minute and
then stays on for the remainder of
the ignition cycle. A DIC warning
message also displays. The
malfunction light and DIC warning
message come on at each ignition
cycle until the problem is corrected.
Some of the conditions that can
cause these to come on are:
.
One of the road tires has been
replaced with the spare tire. The
spare tire does not have a
TPMS sensor. The malfunction
light and DIC message should
go off after the road tire is
replaced and the sensor
matching process is performed
successfully. See“TPMS Sensor
Matching Process”later in this
section.
.
The TPMS sensor matching
process was not done or not
completed successfully after
rotating the tires. The
malfunction light and the DIC
message should go off after
successfully completing thesensor matching process. See
"TPMS Sensor Matching
Process" later in this section.
.
One or more TPMS sensors are
missing or damaged. The
malfunction light and the DIC
message should go off when the
TPMS sensors are installed and
the sensor matching process is
performed successfully. See
your dealer for service.
.
Replacement tires or wheels do
not match the original equipment
tires or wheels. Tires and wheels
other than those recommended
could prevent the TPMS from
functioning properly. SeeBuying
New Tires0293.
.
Operating electronic devices or
being near facilities using radio
wave frequencies similar to the
TPMS could cause the TPMS
sensors to malfunction.
If the TPMS is not functioning
properly it cannot detect or signal a
low tire pressure condition. Seeyour dealer for service if the TPMS
malfunction light and DIC message
come on and stay on.
Tire Fill Alert (If Equipped)
This feature provides visual and
audible alerts outside the vehicle to
help when inflating an underinflated
tire to the recommended cold tire
pressure.
When the low tire pressure warning
light comes on:
1. Park the vehicle in a safe, level
place.
2. Set the parking brake firmly.
3. Place the vehicle in P (Park).
4. Add air to the tire that is
underinflated. The turn signal
lamp will flash.
When the recommended
pressure is reached, the horn
sounds once and the turn
signal lamp will stop flashing
and briefly turn solid.

Chevrolet Malibu Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12461813) - 2019 - crc - 12/11/18
324 Vehicle Care
Fabric/Carpet/Suede
Start by vacuuming the surface
using a soft brush attachment. If a
rotating vacuum brush attachment is
being used, only use it on the floor
carpet. Before cleaning, gently
remove as much of the soil as
possible:
.
Gently blot liquids with a paper
towel. Continue blotting until no
more soil can be removed.
.
For solid soils, remove as much
as possible prior to vacuuming.
To clean:
1. Saturate a clean, lint-free
colorfast cloth with water.
Microfiber cloth is
recommended to prevent lint
transfer to the fabric or carpet.
2. Remove excess moisture by
gently wringing until water does
not drip from the cleaning cloth.
3. Start on the outside edge of the
soil and gently rub toward the
center. Fold the cleaning clothto a clean area frequently to
prevent forcing the soil in to the
fabric.
4. Continue gently rubbing the
soiled area until there is no
longer any color transfer from
the soil to the cleaning cloth.
5. If the soil is not completely
removed, use a mild soap
solution followed only by plain
water.
If the soil is not completely
removed, it may be necessary to
use a commercial upholstery
cleaner or spot lifter. Test a small
hidden area for colorfastness before
using a commercial upholstery
cleaner or spot lifter. If ring
formation occurs, clean the entire
fabric or carpet.
After cleaning, use a paper towel to
blot excess moisture.
Cleaning High Gloss Surfaces
and Vehicle Information and
Radio Displays
Use a microfiber cloth on high gloss
surfaces or vehicle displays. First,
use a soft bristle brush to remove
dirt that can scratch the surface.
Then gently clean by rubbing with a
microfiber cloth. Never use window
cleaners or solvents. Periodically
hand wash the microfiber cloth
separately, using mild soap. Do not
use bleach or fabric softener. Rinse
thoroughly and air dry before
next use.
Caution
Do not attach a device with a
suction cup to the display. This
may cause damage and would
not be covered by the vehicle
warranty.

Chevrolet Malibu Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12461813) - 2019 - crc - 12/11/18
346 Customer Information
Customer
Information
Customer Information
Customer Satisfaction
Procedure . . . . . . . . . . . . . . . . . . . 346
Customer Assistance
Offices . . . . . . . . . . . . . . . . . . . . . . 348
Customer Assistance for Text
Telephone (TTY) Users . . . . . 349
Online Owner Center . . . . . . . . . 349
GM Mobility Reimbursement
Program . . . . . . . . . . . . . . . . . . . . 350
Roadside Assistance
Program . . . . . . . . . . . . . . . . . . . . 350
Scheduling Service
Appointments . . . . . . . . . . . . . . . 352
Courtesy Transportation
Program . . . . . . . . . . . . . . . . . . . . 352
Collision Damage Repair . . . . . 353
Publication Ordering
Information . . . . . . . . . . . . . . . . . . 355
Radio Frequency
Statement . . . . . . . . . . . . . . . . . . . 356
Reporting Safety Defects
Reporting Safety Defects to
the United States
Government . . . . . . . . . . . . . . . . . 356
Reporting Safety Defects to
the Canadian
Government . . . . . . . . . . . . . . . . . 357
Reporting Safety Defects to
General Motors . . . . . . . . . . . . . 357
Vehicle Data Recording and
Privacy
Vehicle Data Recording and
Privacy . . . . . . . . . . . . . . . . . . . . . . 358
Event Data Recorders . . . . . . . . 358
OnStar . . . . . . . . . . . . . . . . . . . . . . . 359
Infotainment System . . . . . . . . . . 359
Customer Information
Customer Satisfaction
Procedure
Your satisfaction and goodwill are
important to your dealer and to
Chevrolet. Normally, any concerns
with the sales transaction or the
operation of the vehicle will be
resolved by your dealer's sales or
service departments. Sometimes,
however, despite the best intentions
of all concerned, misunderstandings
can occur. If your concern has not
been resolved to your satisfaction,
the following steps should be taken:
STEP ONE :Discuss your concern
with a member of dealership
management. Normally, concerns
can be quickly resolved at that level.
If the matter has already been
reviewed with the sales, service,
or parts manager, contact the owner
of your dealership or the general
manager.
STEP TWO :If after contacting a
member of dealership management,
it appears your concern cannot be

Chevrolet Malibu Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12461813) - 2019 - crc - 12/11/18
Customer Information 349
Telephone devices (TTYs))
Roadside Assistance:
1-800-268-6800
Overseas
Please contact the local General
Motors Business Unit.
Customer Assistance for
Text Telephone (TTY)
Users
To assist customers who are deaf,
hard of hearing, or speech-impaired
and who use Text Telephones
(TTYs), Chevrolet has TTY
equipment available at its Customer
Assistance Center. Any TTY user in
the U.S. can communicate with
Chevrolet by dialing:
1-800-833-2438. TTY users in
Canada can dial 1-800-263-3830.
Online Owner Center
Online Owner Experience
(U.S.) my.chevrolet.com
The Chevrolet online owner
experience allows interaction with
Chevrolet and keeps important
vehicle-specific information in one
place.
Membership Benefits
E:Download owner’s manuals
and view vehicle-specific how-to
videos.
G:View maintenance schedules,
alerts, and Vehicle Diagnostic
Information. Schedule service
appointments.
I:View and print dealer-recorded
service records and self-recorded
service records.
D:Select a preferred dealer and
view locations, maps, phone
numbers, and hours.
r:Track your vehicle’s warranty
information.
J:View active recalls by Vehicle
Identification Number (VIN). See
Vehicle Identification Number (VIN)
0342.
H:View GM Card, SiriusXM
Satellite radio (if equipped), and
OnStar account information (if
equipped).
F:Chat with online help
representatives.
See my.chevrolet.com to register
your vehicle.
Chevrolet Owner Centre
(Canada)
www.chevroletowner.ca
Visit the Chevrolet Owner Centre:
.
Chat live with online help
representatives.
.
Locate owner resources such as
lease-end, financing, and
warranty information.
.
Retrieve your favorite articles,
quizzes, tips, and multimedia
galleries organized into the
Featured Articles and Auto Care
Sections.

Chevrolet Malibu Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12461813) - 2019 - crc - 12/11/18
356 Customer Information
Current and Past Models
Service manuals and customer
literature are available for many
current and past model year GM
vehicles.
To order, call 1-800-551-4123
Monday–Friday, 8:00 a.m.–6:00 p.m.
eastern time
For credit card orders only (VISA,
MasterCard, or Discover), see
Helm, Inc. at: www.helminc.com.
To order by mail, write to:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
Make checks payable in U.S. funds.
Radio Frequency
Statement
This vehicle has systems that
operate on a radio frequency that
complies with Part 15/Part 18 of the
Federal Communications
Commission (FCC) rules and with
Innovation, Science and EconomicDevelopment (ISED) Canada's
RSP-100 / license-exempt RSS's /
ICES-001.
Operation is subject to the following
two conditions:
1. The device may not cause
harmful interference.
2. The device must accept any
interference received, including
interference that may cause
undesired operation of the
device.
Changes or modifications to any of
these systems by other than an
authorized service facility could void
authorization to use this equipment.
Reporting Safety
Defects
Reporting Safety Defects
to the United States
Government
If you believe that your vehicle
has a defect which could cause
a crash or could cause injury or
death, you should immediately
inform the National Highway
Traffic Safety Administration
(NHTSA) in addition to notifying
General Motors.
If NHTSA receives similar
complaints, it may open an
investigation, and if it finds that
a safety defect exists in a group
of vehicles, it may order a recall
and remedy campaign.
However, NHTSA cannot
become involved in individual
problems between you, your
dealer, or General Motors.

Chevrolet Malibu Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12461813) - 2019 - crc - 12/11/18
358 Customer Information
Vehicle Data
Recording and
Privacy
The vehicle has a number of
computers that record information
about the vehicle’s performance and
how it is driven. For example, the
vehicle uses computer modules to
monitor and control engine and
transmission performance, to
monitor the conditions for airbag
deployment and deploy them in a
crash, and, if equipped, to provide
antilock braking to help the driver
control the vehicle. These modules
may store data to help the dealer
technician service the vehicle.
Some modules may also store data
about how the vehicle is operated,
such as rate of fuel consumption or
average speed. These modules may
retain personal preferences, such as
radio presets, seat positions, and
temperature settings.
Event Data Recorders
This vehicle is equipped with an
event data recorder (EDR). The
main purpose of an EDR is to
record, in certain crash or near
crash-like situations, such as an air
bag deployment or hitting a road
obstacle, data that will assist in
understanding how a vehicle’s
systems performed. The EDR is
designed to record data related to
vehicle dynamics and safety
systems for a short period of time,
typically 30 seconds or less. The
EDR in this vehicle is designed to
record such data as:
.
How various systems in your
vehicle were operating;
.
Whether or not the driver and
passenger safety belts were
buckled/fastened;
.
How far (if at all) the driver was
depressing the accelerator and/
or brake pedal; and,
.
How fast the vehicle was
traveling.These data can help provide a
better understanding of the
circumstances in which crashes and
injuries occur.
Note
EDR data are recorded by your
vehicle only if a non-trivial crash
situation occurs; no data are
recorded by the EDR under normal
driving conditions and no personal
data (e.g., name, gender, age, and
crash location) are recorded.
However, other parties, such as law
enforcement, could combine the
EDR data with the type of
personally identifying data routinely
acquired during a crash
investigation.
To read data recorded by an EDR,
special equipment is required, and
access to the vehicle or the EDR is
needed. In addition to the vehicle
manufacturer, other parties, such as
law enforcement, that have the
special equipment, can read the
information if they have access to
the vehicle or the EDR.

Chevrolet Malibu Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12461813) - 2019 - crc - 12/11/18
OnStar 363
.
PressQto speak with an
Advisor.
OnStar or connected services
cannot work unless the vehicle is in
a place where OnStar has an
agreement with a wireless service
provider for service in that area. The
wireless service provider must also
have coverage, network capacity,
reception, and technology
compatible with OnStar or
connected services. Service
involving location information about
the vehicle cannot work unless GPS
signals are available, unobstructed,
and compatible with the OnStar
hardware. OnStar or connected
services may not work if the OnStar
equipment is not properly installed
or it has not been properly
maintained. If equipment or software
is added, connected, or modified,
OnStar or connected services may
not work. Other problems beyond
the control of OnStar—such as
hills, tall buildings, tunnels, weather,
electrical system design and
architecture of the vehicle, damageto the vehicle in a crash, or wireless
phone network congestion or
jamming—may prevent service.
SeeRadio Frequency Statement
0356.
Services for People with
Disabilities
Advisors provide services to help
with physical disabilities and
medical conditions.
Press
Qto help:
.
Locate a gas station with an
attendant to pump gas.
.
Find a hotel, restaurant, etc.,
that meets accessibility needs.
.
Provide directions to the closest
hospital or pharmacy in urgent
situations.
TTY Users
OnStar has the ability to
communicate to deaf,
hard-of-hearing, or speech-impaired
customers while in the vehicle. The
available dealer-installed TTY
system can provide in-vehicleaccess to all OnStar services,
except Virtual Advisor and OnStar
Turn-by-Turn Navigation.
If equipped, TTY mode can be
turned on or off by touching
Settings, then Apps, and then
Phone. When TTY mode is on,
phone calls can be made or
received with OnStar using the
infotainment display.
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some
OnStar services. The PIN will need
to be changed the first time when
speaking with an Advisor. To
change the OnStar PIN, contact an
OnStar Advisor by pressing
Qor
calling 1-888-4ONSTAR.
Warranty
OnStar equipment may be
warranted as part of the vehicle
warranty.

Chevrolet Malibu Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12461813) - 2019 - crc - 12/11/18
OnStar 365
security, or the operation of the
vehicle or the vehicle systems.
Software updates or changes may
affect or erase data or settings that
are stored in the vehicle, such as
OnStar Hands-Free Calling name
tags, saved navigation destinations,
or pre-set radio stations. Neither
OnStar nor GM is responsible for
any affected or erased data or
settings. These updates or changes
may also collect personal
information. Such collection is
described in the OnStar privacy
statement or separately disclosed at
the time of installation. These
updates or changes may also cause
a system to automatically
communicate with GM servers to
collect information about vehicle
system status, identify whether
updates or changes are available,
or deliver updates or changes. An
active OnStar agreement constitutes
consent to these software updates
or changes and agreement that
either OnStar or GM may remotely
deliver them to the vehicle.Privacy
The complete OnStar Privacy
Statement may be found at
www.onstar.com (U.S.),
or www.onstar.ca (Canada). We
recommend that you review it. If you
have any questions, call
1-888-4ONSTAR (1-888-466-7827)
or press
Qto speak with an
Advisor. Users of wireless
communications are cautioned that
the privacy of any information sent
via wireless cellular communications
cannot be assured. Third parties
may unlawfully intercept or access
transmissions and private
communications without consent.
OnStar - Software
Acknowledgements
Certain OnStar components include
libcurl and unzip software and other
third party software. Below are the
notices and licenses associated with
libcurl and unzip and for other third
party software please see http://
opensource.lge.com/index
www.onstar.com/us/en/libcurl:
COPYRIGHT AND PERMISSION
NOTICE
Copyright (c) 1996 - 2010, Daniel
Stenberg, .
All rights reserved.
Permission to use, copy, modify,
and distribute this software for any
purpose with or without fee is
hereby granted, provided that the
above copyright notice and this
permission notice appear in all
copies.
THE SOFTWARE IS PROVIDED
“AS IS,”WITHOUT WARRANTY OF
ANY KIND, EXPRESS OR
IMPLIED, INCLUDING BUT NOT
LIMITED TO THE WARRANTIES
OF MERCHANTABILITY, FITNESS
FOR A PARTICULAR PURPOSE
AND NONINFRINGEMENT OF
THIRD PARTY RIGHTS. IN NO
EVENT SHALL THE AUTHORS OR
COPYRIGHT HOLDERS BE
LIABLE FOR ANY CLAIM,
DAMAGES OR OTHER LIABILITY,
WHETHER IN AN ACTION OF
CONTRACT, TORT OR