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100 Infotainment System
4. Turn MODE/O/ENTER
clockwise or counterclockwise
to adjust the right or left
speakers, and then press
ENTER.
Clock Display 1. Press FUNC.
2. Turn MODE/
O/ENTER to
select CLOCK, and then press
ENTER.
3. Turn MODE/
O/ENTER
clockwise or counterclockwise
to select OFF or ON, and then
press ENTER.
Time is not reset when clock mode
is turned off.
Setting the Time
1. Press FUNC.
2. Turn MODE/
O/ENTER to
select CLOCK, and then press
ENTER. 3. Turn MODE/
O/ENTER
clockwise or counterclockwise
to select SET, and then press
ENTER.
4. Turn MODE/
O/ENTER to set
the clock time (hour), and then
press ENTER. Turn clockwise
or counterclockwise to move
one hour forward or one hour
backward.
5. Turn MODE/
O/ENTER to set
the clock time (minute), and
then press ENTER. Turn
clockwise or counterclockwise
to move one minute forward or
one minute backward.
To return to the clock time (hour)
setting mode, press
0while
setting the clock time (minute).
Tuner Mode Operation
Turning on the Radio
1. Press MODE/
O/ENTER. 2. Turn MODE/
O/ENTER to
select "FM1", "FM2", "FM3",
"AM1" or "AM2", and then
press the "ENTER" button.
Follow one of the procedures below
to tune.
Tuning
Manual tuning:
1. Press Tune/Track
yorzfor
less than one second.
2. Press Tune/Track
yorzfor
less than one second again to
select the station of your
choice.
Automatic tuning:
1. Press Tune/Track
yorzfor
less than two seconds but
more than one second. The
radio starts searching for
stations, and stops when it
finds a station.
Chevrolet Low Cab Forward 5.2L Diesel Engine 4500/5500 Series (GMNA-
Localizing-U.S.-12407814) - 2019 - crc - 12/13/17
Infotainment System 101
2. Press and hold Tune/Tracky
orzfor more than
two seconds. The radio keeps
searching for stations within its
available frequency band. To
cancel, press the button again.
When Tune/Track
yis pressed, the
radio is tuned to the higher
frequency range (step up), and to
the lower frequency range (step
down) when pressing Tune/
Track
z.
In either cases, if the radio cannot
find stations, it continues searching.
Storing the Stations (PRESET)
Favorite stations can be tuned by
one touch operation if they are
stored in the Preset buttons.
A maximum of 30 stations can be
saved. 12 in AM (six each for
AM1 and AM2.), and 18 in FM (six
each for FM1, FM2 and FM3.) 1. Select the radio mode to be stored from FM1, FM2, FM3,
AM1 or AM2. 2. Tune in the station of your
choice.
3. Press and hold down the Preset buttons you want to
store in, for more than
two seconds. When the station
is stored, the Preset button
number and station frequency
appear on the display window.
Radio Reception
Usually, a problem with radio
reception does not mean there is a
problem with your radio. It is just the
normal result of conditions outside
the vehicle. For example, nearby
buildings and terrain can interfere
with FM reception. Power lines or
telephone wires can interfere with
AM signals.
And of course, radio signals have a
limited range. The farther you are
from a station, the weaker its signal
will be. In addition, reception
conditions change constantly as
your vehicle moves. Here are some common reception
problems that probably do not
indicate a problem with your radio.
FM Transmissions
Fading and drifting stations -
Generally, the effective range of FM
is about 40 km (25 miles). Once
outside this range, you may notice
fading and drifting, which increase
with the distance from the radio
transmitter. They are often
accompanied by distortion.
Multi-path - FM signals are
reflective, making it possible for two
signals to reach your antenna at the
same time. If this happens, the
signals will cancel each other out,
causing a momentary flutter or loss
of reception.
Static and fluttering - These occur
when signals are blocked by
buildings, trees, or other large
objects. Increasing the bass level
may reduce static and fluttering.
Station swapping - If the FM signal
you are listening to is interrupted or
weakened, and there is another
strong station nearby on the FM
Chevrolet Low Cab Forward 5.2L Diesel Engine 4500/5500 Series (GMNA-
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102 Infotainment System
band, your radio may tune in the
second station until the original
signal can be picked up again.
AM Transmissions
Fading - AM broadcasts are
reflected by the upper atmosphere,
especially at night. These reflected
signals can interfere with those
received directly from the radio
station, causing the radio station to
sound alternately strong and weak.
Station interference - When a
reflected signal and a signal
received directly from a radio station
are very nearly the same frequency,
they can interfere with each other,
making it difficult to hear the
broadcast.
Static - AM is easily affected by
external sources of electrical noise,
such as high tension power lines,
lightning, or electrical motors. This
results in static.
Certification
For Federal Communications
Commission (FCC) compliance
information for this device, see
Radio Frequency Statement0370.
Fixed Mast Antenna
Pull the antenna out to its full length
when using it.
To prevent breaking the antenna,
shorten it when passing through
areas with low clearance or through
a car wash.
Audio Players
CD Player
CD Operations
Playing a Disc (When There is No
CD Inserted)
Insert a disc into the disc slot with
the label side (printed side) facing
up. The power will switch on and
playback will start automatically.
Playing a Disc (When There is a
CD Inserted)
1. Press MODE/
O/ENTER.
2. Turn MODE/
O/ENTER to
select DISC, and then press
ENTER.
Turning off the Player
Press POWER for one second or
more. To resume playback, press
POWER again.
Ejecting the Disc
Press EJECT to stop playback and
eject the disc.
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Infotainment System 129
5. Turn the Volume Adjust.Turn clockwise: Increase the
volume.
Turn counterclockwise:
Decrease the volume. The
adjusted volume value is
saved.
To adjust the volume during an
incoming call or during a call,
see “Setting the Volume" in this
section.
Setting the Phonebook Auto
Transfer 1. Press FUNC.
2. Turn MODE/
O/ENTER to
select BLUETOOTH, and then
press ENTER.
3. Turn MODE/
O/ENTER to
select A.TRANSFER, and then
press ENTER. 4. Turn MODE/
O/ENTER to
switch ON/OFF, and then press
ENTER.
TRANSFER ON: Turn on the
phonebook transfer.
TRANSFER OFF: Turn off the
phonebook transfer.
Deleting a Phonebook 1. Press FUNC.
2. Turn MODE/
O/ENTER to
select BLUETOOTH, and then
press ENTER.
3. Turn MODE/
O/ENTER to
select DEL P.BOOK, and then
press ENTER.
4. When DELETE ? is displayed, press ENTER.
Trademarks and
License Agreements
FCC Information
See Radio Frequency Statement
0 370.
iPod and iTunes may be used with
materials without copyright,
or materials for which copying or
playback are legally allowed for the
purposes of private copying or
playback. The infringement of
copyright is prohibited by law.
"Made for iPod" and "Made for
iPhone" mean that an electronic
accessory has been designed to
connect specifically to iPod or
iPhone, respectively, and has been
certified by the developer to meet
Apple performance standards.
Apple is not responsible for the
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236 Driving and Operating
Type B
After refueling, make sure that the
fuel tank filler cap is tightly closed.
Do not use any fuel tank filler cap
that is not a genuine GM part.
The use of an improper fuel tank
filler cap could cause fuel spillage in
the event of a crash. The use of an
improper fuel tank filler cap could
also affect the fuel system and the
emission control system.
Be sure to wipe off the fuel that is
spilled at refueling.
{Warning
Fuel may be under pressure. Be
sure to slowly open the fuel tank
filler cap. If you open it quickly,
fuel may spurt out. You and
others could be seriously injured.
Caution
Care must be taken when filling
the fuel tank to prevent entry of
dirt and water.
Conversions and
Add-Ons
Add-On Electrical
Equipment
Installing Electrical Equipment
{Warning
Inappropriate installation or
removal of audio, radio or other
electrical equipment can
adversely affect other electrical
equipment and cause a
breakdown or fire. Be sure to
have electrical equipment
installed or removed by your
dealer. You and others could be
seriously injured.
Do not install any unauthorized
radio set, or any radio set or
antenna that does not comply with
relevant standards. Noise from the
radio set could cause
electromagnetic interference with
the vehicle's electronic equipment
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Driving and Operating 237
and other systems, resulting in a
vehicle breakdown or in a
malfunction of electronic equipment.
Consult your dealer if you wish to
install radio equipment.
Power Take-Off (PTO)
If equipped, the PTO is a device
that is used to provide engine power
to special equipment directly from
the engine or through the
transmission. For details about the
PTO operation, refer to the separate
instruction manual provided by its
maker.
If the optional PTO function is used
for long periods of time, make sure
to regularly check the diesel
particulate filter (DPF) indicator.
Automatic DPF regeneration will not
take place while the PTO function is
active.
1. Engine Speed ControlSwitch
2. Main Switch
{Warning
In PTO mode, Cruise Set/Resume
Switch can be used exactly the
same as PTO Engine Speed
Control Switch. Improper
operation of these switches may
cause personal injury or damage.
When Operating the PTO
For operation of special equipment,
see the manufacturer ’s instructions.Installations, or alterations to the
original equipment vehicle or
chassis, as manufactured and
assembled by General Motors, are
not covered by this warranty. The
body company, assembler,
or equipment installer is solely
responsible for warranties on the
body or equipment and any
alterations to any of the parts,
components, systems,
or assemblies installed by GM.
Examples include, but are not
limited to, special body installation,
such as recreational vehicles, the
installation of any non-GM part,
cutting, welding, or the
disconnecting of original equipment
vehicle or chassis parts and
components, extension of the
wheelbase, suspension, and
driveline modifications, and axle
additions.
The engine control module (ECM)
has the ability to accommodate one
of three different PTO modes. Each
mode can be programmed to
accommodate many PTO devices.
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364 Customer Information
Customer
Information
Customer Information
Customer SatisfactionProcedure . . . . . . . . . . . . . . . . . . . 364
Customer Assistance Offices . . . . . . . . . . . . . . . . . . . . . . 365
Customer Assistance for Text Telephone (TTY) Users . . . . . 365
Online Owner Center . . . . . . . . . 365
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . 366
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . 367
Scheduling Service Appointments . . . . . . . . . . . . . . . 367
Collision Damage Repair . . . . . 368
Publication Ordering Information . . . . . . . . . . . . . . . . . . 370
Radio Frequency Statement . . . . . . . . . . . . . . . . . . . 370
Reporting Safety Defects
Reporting Safety Defects tothe United States
Government . . . . . . . . . . . . . . . . . 371 Reporting Safety Defects to
General Motors . . . . . . . . . . . . . 371
Vehicle Data Recording and
Privacy
Vehicle Data Recording andPrivacy . . . . . . . . . . . . . . . . . . . . . . 372
Customer Information
Customer Satisfaction
Procedure
Your satisfaction and goodwill are
important to your dealer and to
Chevrolet. Normally, any concerns
with the sales transaction or the
operation of the Chevrolet chassis,
or upfitted rear body will be resolved
by your dealer's sales or service
departments. Sometimes, however,
despite the best intentions of all
concerned, misunderstandings can
occur. If your concern has not been
resolved to your satisfaction, the
following steps should be taken:
STEP ONE : Discuss your concern
with a member of dealership
management. Normally, concerns
can be quickly resolved at that level.
If the matter has already been
reviewed with the sales, service,
or parts manager, contact the owner
of your dealership or the general
manager.
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366 Customer Information
G:View maintenance schedules,
alerts, and Vehicle Diagnostic
Information. Schedule service
appointments.
I: View and print dealer-recorded
service records and self-recorded
service records.
D: Select a preferred dealer and
view locations, maps, phone
numbers, and hours.
r: Track your vehicle’s warranty
information.
J: View active recalls by Vehicle
Identification Number (VIN). See
Vehicle Identification Number (VIN)
0 353.
H:View GM Card, SiriusXM
Satellite radio (if equipped), and
OnStar account information (if
equipped).
F: Chat with online help
representatives.
See www.my.chevrolet.com to
register your vehicle.
Chevrolet Owner Centre
(Canada)
www.chevroletowner.ca
Visit the Chevrolet Owner Centre:
. Chat live with online help
representatives.
. Locate owner resources such as
lease-end, financing, and
warranty information.
. Retrieve your favorite articles,
quizzes, tips, and multimedia
galleries organized into the
Featured Articles and Auto Care
Sections.
. Download owner ’s manuals.
. Find the
Chevrolet-recommended
maintenance services.
GM Mobility
Reimbursement Program
This program is available to
qualified applicants for cost
reimbursement of eligible
aftermarket adaptive equipment
required for the vehicle, such as
hand controls or a wheelchair/
scooter lift for the vehicle.
For more information on the limited
offer, visit www.gmmobility.com or
call the GM Mobility Assistance
Center at 1-800-323-9935. Text
Telephone (TTY) users, call
1-800-833-9935.