2019 CHEVROLET IMPALA brake service

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-12146115) -
2019 - crc - 8/27/18
324 Customer Information
.Vehicle make, model, and
model year
. Vehicle Identification
Number (VIN)
. Insurance company and policy
number
. General description of the
damage to the other vehicle
Choose a reputable repair facility
that uses quality replacement parts.
See “Collision Parts” earlier in this
section.
If the airbag has inflated, see What
Will You See after an Airbag
Inflates? 076.
Managing the Vehicle Damage
Repair Process
In the event that the vehicle requires
damage repairs, GM recommends
that you take an active role in its
repair. If you have a pre-determined
repair facility of choice, take the
vehicle there, or have it towed there.
Specify to the facility that any
required replacement collision parts
be original equipment parts, either
new Genuine GM parts or recycled original GM parts. Remember,
recycled parts will not be covered by
the GM vehicle warranty.
Insurance pays the bill for the repair,
but you must live with the repair.
Depending on your policy limits,
your insurance company may
initially value the repair using
aftermarket parts. Discuss this with
the repair professional, and insist on
Genuine GM parts. Remember,
if the vehicle is leased, you may be
obligated to have the vehicle
repaired with Genuine GM parts,
even if your insurance coverage
does not pay the full cost.
If another party's insurance
company is paying for the repairs,
you are not obligated to accept a
repair valuation based on that
insurance company's collision policy
repair limits, as you have no
contractual limits with that company.
In such cases, you can have control
of the repair and parts choices as
long as the cost stays within
reasonable limits.
Publication Ordering
Information
Service Manuals
Service manuals have the diagnosis
and repair information on the
engine, transmission, axle,
suspension, brakes, electrical
system, steering system, body, etc.
Customer Literature
Owner
’s manuals are written
specifically for owners and are
intended to provide basic
operational information about the
vehicle. The owner ’s manual
includes the Maintenance Schedule
for all models.
Customer literature publications
available for purchase include
owner ’s manuals, warranty
manuals, infotainment manuals, and
portfolios. Portfolios include an
owner ’s manual, warranty manual,
infotainment manual, if applicable,
and zip lock bag or pouch.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-12146115) -
2019 - crc - 8/27/18
Customer Information 327
Vehicle Data
Recording and
Privacy
The vehicle has a number of
computers that record information
about the vehicle’s performance and
how it is driven. For example, the
vehicle uses computer modules to
monitor and control engine and
transmission performance, to
monitor the conditions for airbag
deployment and deploy them in a
crash, and, if equipped, to provide
antilock braking to help the driver
control the vehicle. These modules
may store data to help the dealer
technician service the vehicle.
Some modules may also store data
about how the vehicle is operated,
such as rate of fuel consumption or
average speed. These modules may
retain personal preferences, such as
radio presets, seat positions, and
temperature settings.
Event Data Recorders
This vehicle is equipped with an
event data recorder (EDR). The
main purpose of an EDR is to
record, in certain crash or near
crash-like situations, such as an air
bag deployment or hitting a road
obstacle, data that will assist in
understanding how a vehicle’s
systems performed. The EDR is
designed to record data related to
vehicle dynamics and safety
systems for a short period of time,
typically 30 seconds or less. The
EDR in this vehicle is designed to
record such data as:
.How various systems in your
vehicle were operating;
. Whether or not the driver and
passenger safety belts were
buckled/fastened;
. How far (if at all) the driver was
depressing the accelerator and/
or brake pedal; and,
. How fast the vehicle was
traveling. These data can help provide a
better understanding of the
circumstances in which crashes and
injuries occur.
Note
EDR data are recorded by your
vehicle only if a non-trivial crash
situation occurs; no data are
recorded by the EDR under normal
driving conditions and no personal
data (e.g., name, gender, age, and
crash location) are recorded.
However, other parties, such as law
enforcement, could combine the
EDR data with the type of
personally identifying data routinely
acquired during a crash
investigation.
To read data recorded by an EDR,
special equipment is required, and
access to the vehicle or the EDR is
needed. In addition to the vehicle
manufacturer, other parties, such as
law enforcement, that have the
special equipment, can read the
information if they have access to
the vehicle or the EDR.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-12146115) -
2019 - crc - 8/27/18
346 Index
IndicatorVehicle Ahead . . . . . . . . . . . . . . . . 125
Infants and Young Children, Restraints . . . . . . . . . . . . . . . . . . . . . . 85
Information Publication Ordering . . . . . . . . . . 324
Infotainment . . . . . . . . . . . . . . . . . . . . 151
Infotainment System . . . . . . . . . . . . 328
Instrument Cluster . . . . . . . . . . . . . . 114
Instrument Panel Storage Area . . . . . . . . . . . . . . . . . 102
Interior Rearview Mirrors . . . . . . . . . 45
Introduction . . . . . . . . . . . . . . . . . . . . . . . 2
J
Jump Starting - North America . . . . . . . . . . . . . . . . . . . . . . . 284
K
Keyless Entry
Remote (RKE) System . . . . . . . . . 28
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
L
Labeling, Tire Sidewall . . . . . . . . . . 259
Lamps
Courtesy . . . . . . . . . . . . . . . . . . . . . . 147
Daytime Running (DRL) . . . . . . 145
Dome . . . . . . . . . . . . . . . . . . . . . . . . . 148 Lamps (cont'd)
Exterior Controls . . . . . . . . . . . . . . 144
Exterior Lamps Off
Reminder . . . . . . . . . . . . . . . . . . . 145
Exterior Lighting Battery Saver . . . . . . . . . . . . . . . . . . . . . . . 150
License Plate . . . . . . . . . . . . . . . . . 249
Malfunction Indicator (Check Engine) . . . . . . . . . . . . . 122
On Reminder . . . . . . . . . . . . . . . . . 128
Reading . . . . . . . . . . . . . . . . . . . . . . 148
Lane Change Alert (LCA) . . . . . . . 204
Lane Departure Warning (LDW) . . . . . . . . . . . . . . . . 206
Lane Departure Warning Light . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Lap-Shoulder Belt . . . . . . . . . . . . . . . 66
LATCH System Replacing Parts after aCrash . . . . . . . . . . . . . . . . . . . . . . . . . 96
LATCH, Lower Anchors and Tethers for Children . . . . . . . . . . . . 90
LED Lighting . . . . . . . . . . . . . . . . . . . . 246
Lighting
Entry . . . . . . . . . . . . . . . . . . . . . . . . . 149
Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . 149
Illumination Control . . . . . . . . . . . 147
LED . . . . . . . . . . . . . . . . . . . . . . . . . . 246 Lights
Airbag Readiness . . . . . . . . . . . . . 120
Antilock Brake System
(ABS) Warning . . . . . . . . . . . . . . 125
Brake System Warning . . . . . . . 123
Charging System . . . . . . . . . . . . . 121
Check Engine (Malfunction Indicator) . . . . . . . . . . . . . . . . . . . . 122
Cruise Control . . . . . . . . . . . . . . . . 128
Door Ajar . . . . . . . . . . . . . . . . . . . . . 129
Electric Parking Brake . . . . . . . . 124
Engine Oil Pressure . . . . . . . . . . 127
Flash-to-Pass . . . . . . . . . . . . . . . . . 145
High-Beam On . . . . . . . . . . . . . . . . 128
High/Low Beam Changer . . . . . 145
Lane Departure Warning . . . . . . 125
Low Fuel Warning . . . . . . . . . . . . 127
Seat Belt Reminders . . . . . . . . . . .119
Security . . . . . . . . . . . . . . . . . . . . . . 128
Service Electric Parking Brake . . . . . . . . . . . . . . . . . . . . . . . 124
StabiliTrak OFF . . . . . . . . . . . . . . . 126
Tire Pressure . . . . . . . . . . . . . . . . . 127
Traction Control System (TCS)/StabiliTrak . . . . . . . . . . . . 126
Traction Off . . . . . . . . . . . . . . . . . . . 126
Locks Automatic Door . . . . . . . . . . . . . . . . . 38

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-12146115) -
2019 - crc - 8/27/18
Index 349
Routing, Engine Drive Belt . . . . . . 314
Running the Vehicle WhileParked . . . . . . . . . . . . . . . . . . . . . . . . 180
S
Safety Defects ReportingCanadian Government . . . . . . . . 326
General Motors . . . . . . . . . . . . . . . 326
U.S. Government . . . . . . . . . . . . . 325
Safety Locks . . . . . . . . . . . . . . . . . . . . . 39
Safety System Check . . . . . . . . . . . . 70
Scheduling Appointments . . . . . . . 321
Seat Belts . . . . . . . . . . . . . . . . . . . . . . . 63 Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Extender . . . . . . . . . . . . . . . . . . . . . . . . 69
How to Wear Seat BeltsProperly . . . . . . . . . . . . . . . . . . . . . . . 64
Lap-Shoulder Belt . . . . . . . . . . . . . . 66
Reminders . . . . . . . . . . . . . . . . . . . . .119
Replacing after a Crash . . . . . . . . 70
Use During Pregnancy . . . . . . . . . . 69
Seats Adjustment, Front . . . . . . . . . . . . . . . 54
Head Restraints . . . . . . . . . . . . . . . . 51
Heated and Ventilated Front . . . . 60
Lumbar Adjustment, Front . . . . . . 56
Memory . . . . . . . . . . . . . . . . . . . . . . . . . 57
Power Adjustment, Front . . . . . . . 55 Seats (cont'd)
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Reclining Seatbacks . . . . . . . . . . . . 56
Securing Child Restraints . . . . 97, 99
Security
Light . . . . . . . . . . . . . . . . . . . . . . . . . . 128
OnStar . . . . . . . . . . . . . . . . . . . . . . . 331
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . 41
Vehicle Alarm . . . . . . . . . . . . . . . . . . . 41
Service . . . . . . . . . . . . . . . . . . . . . . . . . 160 Accessories andModifications . . . . . . . . . . . . . . . . 223
Climate Control System . . . . . . . 152
Doing Your Own Work . . . . . . . . 223
Maintenance Records . . . . . . . . .311
Maintenance, General Information . . . . . . . . . . . . . . . . . . 299
Parts Identification Label . . . . . 312
Scheduling Appointments . . . . . 321
Service Electric Parking Brake Light . . . . . . . . . . . . . . . . . . . . 124
Services Special Application . . . . . . . . . . . 306
Servicing the Airbag . . . . . . . . . . . . . 81
Shift Lock Control Function Check, Automatic
Transmission . . . . . . . . . . . . . . . . . . 243 Shifting
Into Park . . . . . . . . . . . . . . . . . . . . . . 177
Out of Park . . . . . . . . . . . . . . . . . . . 178
Side Blind Zone Alert (SBZA) . . . 204
Signals, Turn and Lane-Change . . . . . . . . . . . . . . . . . 147
Spare Tire
Compact . . . . . . . . . . . . . . . . . . . . . . 283
Special Application Services . . . . 306
Specifications and Capacities . . . . . . . . . . . . . . . . . . . . . 313
Speedometer . . . . . . . . . . . . . . . . . . . 117
StabiliTrak OFF Light . . . . . . . . . . . . . . . . . . . . . 126
Start Assist, Hill . . . . . . . . . . . . . . . . . 185
Start Vehicle, Remote . . . . . . . . . . . 34
Starter Switch Check . . . . . . . . . . . 242
Starting the Engine . . . . . . . . . . . . . 174
Steering . . . . . . . . . . . . . . . . . . . . . . . . 164 Heated Wheel . . . . . . . . . . . . . . . . 107
Wheel Adjustment . . . . . . . . . . . . 107
Wheel Controls . . . . . . . . . . . . . . . 107
Stop/Start System . . . . . . . . . . . . . . 175
Stoplamps and Back-up Lamps Bulb Replacement . . . . . . . . . . . . 248
Storage Areas Cargo ManagementSystem . . . . . . . . . . . . . . . . . . . . . . 104