
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-12146115) -
2019 - crc - 8/27/18
Service and Maintenance 307
.To avoid break-down or failure to
start the vehicle, maintain a
battery with full cranking power.
. Trained dealer technicians have
the diagnostic equipment to test
the battery and ensure that the
connections and cables are
corrosion-free.
Belts
. Belts may need replacing if they
squeak or show signs of
cracking or splitting.
. Trained dealer technicians have
access to tools and equipment
to inspect the belts and
recommend adjustment or
replacement when necessary.
Brakes
Brakes stop the vehicle and are
crucial to safe driving.
. Signs of brake wear may include
chirping, grinding, or squealing
noises, or difficulty stopping. .
Trained dealer technicians have
access to tools and equipment
to inspect the brakes and
recommend quality parts
engineered for the vehicle.
Fluids
Proper fluid levels and approved
fluids protect the vehicle’s systems
and components. See
Recommended Fluids and
Lubricants 0309 for GM approved
fluids.
. Engine oil and windshield
washer fluid levels should be
checked at every fuel fill.
. Instrument cluster lights may
come on to indicate that fluids
may be low and need to be
filled.
Hoses
Hoses transport fluids and should
be regularly inspected to ensure
that there are no cracks or leaks.
With a multi-point inspection, your
dealer can inspect the hoses and
advise if replacement is needed. Lamps
Properly working headlamps,
taillamps, and brake lamps are
important to see and be seen on
the road.
.
Signs that the headlamps need
attention include dimming, failure
to light, cracking, or damage.
The brake lamps need to be
checked periodically to ensure
that they light when braking.
. With a multi-point inspection,
your dealer can check the lamps
and note any concerns.
Shocks and Struts
Shocks and struts help aid in control
for a smoother ride.
. Signs of wear may include
steering wheel vibration, bounce/
sway while braking, longer
stopping distance, or uneven
tire wear.
. As part of the multi-point
inspection, trained dealer
technicians can visually inspect
the shocks and struts for signs

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-12146115) -
2019 - crc - 8/27/18
320 Customer Information
driver if they decide the claims are
made too often, or the same type of
claim is made many times.
Services Provided
.Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.
. Lock-Out Service: Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have OnStar.
For security reasons, the driver
must present identification
before this service is given.
. Emergency Tow from a Public
Road or Highway: Tow to the
nearest Chevrolet dealer for
warranty service, or if the vehicle
was in a crash and cannot be
driven. Assistance is not given
when the vehicle is stuck in the
sand, mud, or snow.
. Flat Tire Change: Service to
change a flat tire with the spare
tire. The spare tire, if equipped,
must be in good condition and
properly inflated. It is the owner's responsibility for the repair or
replacement of the tire if it is not
covered by the warranty.
. Battery Jump Start: Service to
jump start a dead battery.
. Trip Interruption Benefits and
Assistance: If your trip is
interrupted due to a warranty
event, incidental expenses may
be reimbursed within the
Powertrain warranty period.
Items considered are reasonable
and customary hotel, meals,
rental car, or a vehicle being
delivered back to the customer,
up to 500 miles.
Services Not Included in
Roadside Assistance
. Impound towing caused by
violation of any laws
. Legal fines
. Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices
Service is not provided if a vehicle
is in an area that is not accessible
to the service vehicle or is not a regularly traveled or maintained
public road, which includes ice and
winter roads. Off-road use is not
covered.
Services Specific to
Canadian-Purchased Vehicles
.
Fuel Delivery: Reimbursement
is up to 7 liters. If available,
diesel fuel delivery may be
restricted. Propane and other
fuels are not provided through
this service.
. Lock-Out Service: Vehicle
registration is required.
. Trip Interruption Benefits and
Assistance: Must be over
150 km from where your trip was
started to qualify.
Pre-authorization, original
detailed receipts, and a copy of
the repair orders are required.
Once authorization has been
received, the Roadside
Assistance advisor will help to
make arrangements and explain
how to receive payment.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-12146115) -
2019 - crc - 8/27/18
342 Index
Auto StopStop/Start System . . . . . . . . . . . . 175
Automatic Dimming Mirrors . . . . . . . . . . . . . . . . 44
Door Locks . . . . . . . . . . . . . . . . . . . . . 38
Forward Braking . . . . . . . . . . . . . . 203
Headlamp System . . . . . . . . . . . . 146
Transmission . . . . . . . . . . . . . . . . . 180
Transmission Fluid . . . . . . . . . . . 231
Automatic Transmission Manual Mode . . . . . . . . . . . . . . . . . 182
Shift Lock Control Function
Check . . . . . . . . . . . . . . . . . . . . . . . 243
B
BatteryExterior Lighting Battery
Saver . . . . . . . . . . . . . . . . . . . . . . . 150
Load Management . . . . . . . . . . . . 149
Power Protection . . . . . . . . . . . . . 150
Battery - North America . . . . 241, 284
Blade Replacement, Wiper . . . . . 243
Brake
Parking, Electric . . . . . . . . . . . . . . 184
System Warning Light . . . . . . . . 123
Brakes . . . . . . . . . . . . . . . . . . . . . . . . . . 239
Antilock . . . . . . . . . . . . . . . . . . . . . . . 183
Assist . . . . . . . . . . . . . . . . . . . . . . . . . 185 Brakes (cont'd)
Fluid . . . . . . . . . . . . . . . . . . . . . . . . . . 240
Braking . . . . . . . . . . . . . . . . . . . . . . . . . 163 Automatic Forward . . . . . . . . . . . 203
Break-In, New Vehicle . . . . . . . . . . 172
Bulb Replacement Halogen Bulbs . . . . . . . . . . . . . . . . 246
Headlamp Aiming . . . . . . . . . . . . . 246
Headlamps . . . . . . . . . . . . . . . . . . . 246
Headlamps, Front TurnSignal, Sidemarker, and
Parking Lamps . . . . . . . . . . . . . . 247
High Intensity Discharge (HID) Lighting . . . . . . . . . . . . . . . 246
License Plate Lamps . . . . . . . . . 249
Taillamps, Turn Signal, Stoplamps, and Back-up
Lamps . . . . . . . . . . . . . . . . . . . . . . 248
Buying New Tires . . . . . . . . . . . . . . . 272
C
Calibration . . . . . . . . . . . . . . . . . . . . . . 109
California Perchlorate Materials
Requirements . . . . . . . . . . . . . . . 223 California
Proposition
65 Warning . . . . . . . . . .222, 241, 284,
Back Cover
Canadian Vehicle Owners . . . . . . . . 2
Capacities and Specifications . . . . . . . . . . . . . . . . . 313
Carbon Monoxide Engine Exhaust . . . . . . . . . . . . . . . 179
Trunk . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Winter Driving . . . . . . . . . . . . . . . . 167
Cargo Management System . . . . . . . . . 104
Caution, Danger, and Warning . . . . 2
Center Console Storage . . . . . . . . 103
Chains, Tire . . . . . . . . . . . . . . . . . . . . 276
Charging Wireless . . . . . . . . . . . . . . . . . . . . . . . 111
Charging System Light . . . . . . . . . 121
Check Engine Light (Malfunction
Indicator) . . . . . . . . . . . . . . . . . . . . 122
Child Restraints Infants and Young Children . . . . . 85
Lower Anchors and Tethersfor Children . . . . . . . . . . . . . . . . . . . 90
Older Children . . . . . . . . . . . . . . . . . . 83
Securing . . . . . . . . . . . . . . . . . . . . 97, 99

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-12146115) -
2019 - crc - 8/27/18
348 Index
ParkingBrake and P (Park)
Mechanism Check . . . . . . . . . . 243
Extended . . . . . . . . . . . . . . . . . . . . . 179
Over Things That Burn . . . . . . . 179
Parking or Backing Assistance Systems . . . . . . . . . . 198
Passenger Airbag Status Indicator . . . . . . . . . . . . . . . . . . . . . . 120
Passenger Compartment Air Filter . . . . . . . . . . . . . . . . . . . . . . . . . . 160
Passenger Sensing System . . . . . 77
Perchlorate Materials Requirements, California . . . . . . 223
Personalization Vehicle . . . . . . . . . . . . . . . . . . . . . . . 132
Power Door Locks . . . . . . . . . . . . . . . . . . . . . 38
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Outlets . . . . . . . . . . . . . . . . . . . . . . . 109
Protection, Battery . . . . . . . . . . . . 150
Retained Accessory (RAP) . . . 177
Seat Adjustment . . . . . . . . . . . . . . . . 55
Windows . . . . . . . . . . . . . . . . . . . . . . . 45
Pregnancy, Using Seat Belts . . . . 69
Privacy
Vehicle Data Recording . . . . . . . 327 Program
Courtesy Transportation . . . . . . 321
Prohibited Fuels . . . . . . . . . . . . . . . . 208
Proposition 65 Warning,
California . . . . . . . . . . . .222, 241, 284, Back Cover
Publication Ordering Information . . . . . . . . . . . . . . . . . . . . 324
R
Radio Frequency Statement . . . . 325
Reading Lamps . . . . . . . . . . . . . . . . . 148
Rear Seats . . . . . . . . . . . . . . . . . . . . . . 62
Rear Vision Camera (RVC) . . . . . 198
Rearview Mirrors . . . . . . . . . . . . . . . . 45Automatic Dimming . . . . . . . . . . . . . 45
Reclining Seatbacks . . . . . . . . . . . . . 56
Recommended Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 208
Recommended Fluids and
Lubricants . . . . . . . . . . . . . . . . . . . . . 309
Records Maintenance . . . . . . . . . . . . . . . . . . .311
Recreational Vehicle Towing . . . . 287
Reimbursement Program, GM Mobility . . . . . . . . . . . . . . . . . . . 319 Remote Keyless Entry (RKE)
System . . . . . . . . . . . . . . . . . . . . . . . . . 28
Remote Vehicle Start . . . . . . . . . . . . 34
Replacement Parts Airbags . . . . . . . . . . . . . . . . . . . . . . . . . 83
Maintenance . . . . . . . . . . . . . . . . . . 310
Replacing Airbag System . . . . . . . . 83
Replacing LATCH System
Parts after a Crash . . . . . . . . . . . . . 96
Replacing Seat Belt System Parts after a Crash . . . . . . . . . . . . . 70
Reporting Safety Defects Canadian Government . . . . . . . . 326
General Motors . . . . . . . . . . . . . . . 326
U.S. Government . . . . . . . . . . . . . 325
Restraints
Where to Put . . . . . . . . . . . . . . . . . . . 89
Retained Accessory Power (RAP) . . . . . . . . . . . . . . . . . . 177
Reverse Tilt Mirrors . . . . . . . . . . . . . . 44
Roads Driving, Wet . . . . . . . . . . . . . . . . . . 165
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . . . . 319
Roof
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . 48
Rotation, Tires . . . . . . . . . . . . . . . . . . 270