Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-12146115) -
2019 - crc - 8/27/18
ContentsIntroduction . . . . . . . . . . . . . . . . . . . . . . 2
In Brief . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Keys, Doors, and Windows . . . . . 27
Seats and Restraints . . . . . . . . . . . 50
Storage . . . . . . . . . . . . . . . . . . . . . . . 102
Instruments and Controls . . . . . . 106
Lighting . . . . . . . . . . . . . . . . . . . . . . . 144
Infotainment System . . . . . . . . . . 151
Climate Controls . . . . . . . . . . . . . . 152
Driving and Operating . . . . . . . . . 161
Vehicle Care . . . . . . . . . . . . . . . . . . 221
Service and Maintenance . . . . . 299
Technical Data . . . . . . . . . . . . . . . . 312
Customer Information . . . . . . . . . 315
Reporting Safety Defects . . . . . . 325
OnStar . . . . . . . . . . . . . . . . . . . . . . . . 329
Connected Services . . . . . . . . . . . 337
Index . . . . . . . . . . . . . . . . . . . . 341
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-12146115) -
2019 - crc - 8/27/18
In Brief 5
In Brief
Instrument Panel
Instrument Panel . . . . . . . . . . . . . . . . 6
Initial Drive Information
Initial Drive Information . . . . . . . . . . 8
Stop/Start System . . . . . . . . . . . . . . . 8
Remote Keyless Entry (RKE)System . . . . . . . . . . . . . . . . . . . . . . . . 8
Remote Vehicle Start . . . . . . . . . . . 8
Door Locks . . . . . . . . . . . . . . . . . . . . . 9
Trunk . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Windows . . . . . . . . . . . . . . . . . . . . . . . 10
Seat Adjustment . . . . . . . . . . . . . . . 10
Memory Features . . . . . . . . . . . . . . 12
Second Row Seats . . . . . . . . . . . . 13
Heated and Ventilated Seats . . . 13
Head Restraint Adjustment . . . . 13
Seat Belts . . . . . . . . . . . . . . . . . . . . . 13
Passenger Sensing System . . . 14
Mirror Adjustment . . . . . . . . . . . . . . 14 Steering Wheel Adjustment . . . . 15
Interior Lighting . . . . . . . . . . . . . . . . 15
Exterior Lighting . . . . . . . . . . . . . . . 16
Windshield Wiper/Washer . . . . . . 17
Climate Controls . . . . . . . . . . . . . . . 18
Transmission . . . . . . . . . . . . . . . . . . 19Vehicle Features
Infotainment System . . . . . . . . . . . 20
Steering Wheel Controls . . . . . . . 20
Cruise Control . . . . . . . . . . . . . . . . . 20
Driver Information
Center (DIC) . . . . . . . . . . . . . . . . . 20
Forward Collision Alert (FCA) System . . . . . . . . . . . . . . . . . . . . . . . 21
Forward Automatic Braking (FAB) . . . . . . . . . . . . . . . . 21
Lane Departure Warning (LDW) . . . . . . . . . . . . . . . 21
Lane Change Alert (LCA) . . . . . . 22
Rear Vision Camera (RVC) . . . . 22
Rear Cross Traffic Alert (RCTA) System . . . . . . . . . . . . . . . . . . . . . . . 22 Park Assist . . . . . . . . . . . . . . . . . . . . 22
Power Outlets . . . . . . . . . . . . . . . . . 22
Universal Remote System . . . . . 23
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . 23
Performance and Maintenance
Traction Control/Electronic
Stability Control . . . . . . . . . . . . . . 24
Tire Pressure Monitor . . . . . . . . . . 24
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
E85 or FlexFuel . . . . . . . . . . . . . . . . 25
Engine Oil Life System . . . . . . . . 25
Driving for Better Fuel Economy . . . . . . . . . . . . . . . . . . . . . 26
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . . . 26
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-12146115) -
2019 - crc - 8/27/18
10 In Brief
Q:Press to lock.
See Power Door Locks 038.
Trunk
To open the trunk:
.
Press
|with the transmission
in (P) Park.
. Press and hold
Yon the RKE
transmitter.
. If equipped, press the touch pad
on the underside of the trunk lid
after unlocking all doors. The RKE transmitter must be within
1 m (3 ft) of the trunk. Press the
touch pad on the underside of the
trunk lid and lift to open. See
Remote Keyless Entry (RKE)
System Operation
028.
When closing the trunk, use the
pull cup.
See Trunk 039.
Windows
Power windows work when the
ignition is on, in ACC/ACCESSORY,
or when Retained Accessory Power
(RAP) is active. See Retained
Accessory Power (RAP) 0177.
Using the window switch, press to
open or pull to close the window.
The windows may be temporarily
disabled if they are used repeatedly
within a short time.
Seat Adjustment
Manual Front Seats
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-12146115) -
2019 - crc - 8/27/18
18 In Brief
Climate Controls
The heating, cooling, and ventilation for the vehicle can be controlled with
these systems.
Climate Control System
1. Fan Control
2. Air Conditioning or Comfort/ Eco Air Conditioning (Stop/
Start Only)
3. Air Delivery Modes 4. Defrost
5. TEMP (Temperature Control)
6. Rear Window Defogger
7. Recirculation
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-12146115) -
2019 - crc - 8/27/18
In Brief 19
Dual Automatic Climate Control System
1. Driver and Passenger Temperature Controls
2. Air Conditioning or Comfort/ Eco Air Conditioning (Stop/
Start Only)
3. Fan Control
4. Defrost
5. SYNC
6. Rear Window Defogger 7. Air Delivery Modes
8.
O(Fan On/Off)
9. Recirculation
10. AUTO (Automatic Operation)
See Climate Control Systems 0152
or Dual Automatic Climate Control
System 0155, if equipped.
Transmission
Driver Shift Control (DSC)
This feature allows for changing
gears similar to a manual
transmission. To use this feature,
if equipped:
1. Move the shift lever from D (Drive) rearward to
M (Manual Mode).
2. Using the button on the top of the shift lever, press the
+ (plus) end of the button to
upshift, or press the −(minus)
end of the button to downshift.
See Manual Mode 0182.
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-12146115) -
2019 - crc - 8/27/18
Keys, Doors, and Windows 27
Keys, Doors, and
Windows
Keys and Locks
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Remote Keyless Entry (RKE)System . . . . . . . . . . . . . . . . . . . . . . . 28
Remote Keyless Entry (RKE) System Operation . . . . . . . . . . . . 28
Remote Vehicle Start . . . . . . . . . . 34
Door Locks . . . . . . . . . . . . . . . . . . . . 35
Power Door Locks . . . . . . . . . . . . . 38
Delayed Locking . . . . . . . . . . . . . . . 38
Automatic Door Locks . . . . . . . . . 38
Lockout Protection . . . . . . . . . . . . . 38
Safety Locks . . . . . . . . . . . . . . . . . . . 39
Doors
Trunk . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Vehicle Security
Vehicle Security . . . . . . . . . . . . . . . . 41
Vehicle Alarm System . . . . . . . . . 41
Immobilizer . . . . . . . . . . . . . . . . . . . . 42
Immobilizer Operation . . . . . . . . . 42
Exterior Mirrors
Convex Mirrors . . . . . . . . . . . . . . . . 43
Power Mirrors . . . . . . . . . . . . . . . . . . 43 Folding Mirrors . . . . . . . . . . . . . . . . . 44
Heated Mirrors . . . . . . . . . . . . . . . . . 44
Automatic Dimming Mirror . . . . . 44
Reverse Tilt Mirrors . . . . . . . . . . . . 44
Interior Mirrors
Interior Rearview Mirrors . . . . . . . 45
Manual Rearview Mirror . . . . . . . . 45
Automatic Dimming Rearview
Mirror . . . . . . . . . . . . . . . . . . . . . . . . . 45
Windows
Windows . . . . . . . . . . . . . . . . . . . . . . . 45
Power Windows . . . . . . . . . . . . . . . 45
Sun Visors . . . . . . . . . . . . . . . . . . . . . 47
Roof
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . 48
Keys and Locks
Keys
{Warning
Leaving children in a vehicle with
a Remote Keyless Entry (RKE)
transmitter is dangerous and
children or others could be
seriously injured or killed. They
could operate the power windows
or other controls or make the
vehicle move. The windows will
function with the RKE transmitter
in the vehicle, and children or
others could be caught in the path
of a closing window. Do not leave
children in a vehicle with an RKE
transmitter.
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-12146115) -
2019 - crc - 8/27/18
28 Keys, Doors, and Windows
The key that is part of the Remote
Keyless Entry (RKE) transmitter can
be used for the ignition and all
locks.RKE with Remote Start Shown,without Similar
Press the button on the RKE
transmitter to extend the key. Press
the button and the key blade to
retract the key.
See your dealer if a new key is
needed.
If locked out of the vehicle, see
Roadside Assistance Program
0 319.
With an active OnStar or connected
service plan, an OnStar Advisor
may remotely unlock the vehicle.
See OnStar Overview 0329.
Remote Keyless Entry
(RKE) System
See Radio Frequency Statement
0 325.
If there is a decrease in the Remote
Keyless Entry (RKE) operating
range:
. Check the distance. The
transmitter may be too far from
the vehicle.
. Check the location. Other
vehicles or objects may be
blocking the signal.
. Check the transmitter's battery.
See “Battery Replacement” later
in this section.
. If the transmitter is still not
working correctly, see your
dealer or a qualified technician
for service.
Remote Keyless Entry
(RKE) System Operation
The Keyless Access system allows
for vehicle entry when the Remote
Keyless Entry (RKE) transmitter is
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-12146115) -
2019 - crc - 8/27/18
Keys, Doors, and Windows 29
within 1 m (3 ft). See“Keyless
Access Operation” later in this
section.
The transmitter functions may work
up to 60 m (197 ft) away from the
vehicle.
Other conditions can impact the
performance of the transmitter. See
Remote Keyless Entry (RKE)
System 028.
With Remote Start Shown
Q:Press to lock all doors.
The turn signal indicators may flash
and/or the horn may sound on the
second press to indicate locking.
See Vehicle Personalization 0132. If Unlocked Door Anti-Lockout is
enabled through vehicle
personalization and the driver door
is open when
Qis pressed, all
doors lock and the driver door will
immediately unlock. See Vehicle
Personalization 0132.
If the passenger door is open when
Qis pressed, all doors lock.
Pressing
Qmay also arm the alarm
system. See Vehicle Alarm System
0 41.
K:Press to unlock the driver door.
Press again with five seconds to
unlock all doors. The RKE
transmitter can be programmed to
unlock all doors on the first button
press. See Vehicle Personalization
0 132.
The turn signal indicators may flash
to indicate unlocking. See Vehicle
Personalization 0132.
Pressing
Kwill disarm the alarm
system. See Vehicle Alarm System
0 41.
Y:Press and hold to release the
trunk.
7: Press and release one time to
initiate vehicle locator. The exterior
lamps flash and the horn chirps
three times.
Press and hold
7for at least
three seconds to sound the panic
alarm. The horn sounds and the
turn signals flash for about
30 seconds or until
7is pressed
again or the vehicle is started.
/: If equipped, pressQand
release and then immediately press
and hold
/for at least
four seconds to start the engine
from outside the vehicle using the
RKE transmitter. See Remote
Vehicle Start 034.
Keyless Access Operation
The Keyless Access system lets
you lock and unlock the doors and
access the trunk without removing
the RKE transmitter from your
pocket, purse, briefcase, etc. The
RKE transmitter must be within 1 m
(3 ft) of the trunk or door being
unlocked. There is a button on the
outside door handles.