2019 CHEVROLET EXPRESS maintenance

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146162) - 2019 - crc - 11/26/18
ContentsIntroduction . . . . . . . . . . . . . . . . . . . . . . 2
In Brief . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Keys, Doors, and Windows . . . . . 25
Seats and Restraints . . . . . . . . . . . 43
Storage . . . . . . . . . . . . . . . . . . . . . . . . . 91
Instruments and Controls . . . . . . . 93
Lighting . . . . . . . . . . . . . . . . . . . . . . . 125
Infotainment System . . . . . . . . . . 132
Climate Controls . . . . . . . . . . . . . . 159
Driving and Operating . . . . . . . . . 165
Vehicle Care . . . . . . . . . . . . . . . . . . 228
Service and Maintenance . . . . . 317
Technical Data . . . . . . . . . . . . . . . . 331
Customer Information . . . . . . . . . 335
Reporting Safety Defects . . . . . . 346
OnStar . . . . . . . . . . . . . . . . . . . . . . . . 349
Connected Services . . . . . . . . . . . 357
Index . . . . . . . . . . . . . . . . . . . . 361

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146162) - 2019 - crc - 11/26/18
In Brief 5
In Brief
Instrument Panel
Instrument Panel . . . . . . . . . . . . . . . . 6
Initial Drive Information
Initial Drive Information . . . . . . . . . . 8
Remote Keyless Entry (RKE)System . . . . . . . . . . . . . . . . . . . . . . . . 8
Remote Vehicle Start . . . . . . . . . . . 8
Door Locks . . . . . . . . . . . . . . . . . . . . . 9
Windows . . . . . . . . . . . . . . . . . . . . . . . . 9
Seat Adjustment . . . . . . . . . . . . . . . 10
Seat Belts . . . . . . . . . . . . . . . . . . . . . . 11
Airbag On-Off Switch . . . . . . . . . . 11
Mirror Adjustment . . . . . . . . . . . . . . 12
Steering Wheel Adjustment . . . . 12
Interior Lighting . . . . . . . . . . . . . . . . 13
Exterior Lighting . . . . . . . . . . . . . . . 14
Windshield Wiper/Washer . . . . . . 14
Climate Controls . . . . . . . . . . . . . . . 15
Transmission . . . . . . . . . . . . . . . . . . 16
Vehicle Features
Infotainment System . . . . . . . . . . . 17
Radio(s) . . . . . . . . . . . . . . . . . . . . . . . 17
Satellite Radio . . . . . . . . . . . . . . . . . 18
Portable Audio Devices . . . . . . . . 18
Bluetooth . . . . . . . . . . . . . . . . . . . . . . 19 Steering Wheel Controls . . . . . . . 19
Cruise Control . . . . . . . . . . . . . . . . . 20
Forward Collision Alert (FCA)
System . . . . . . . . . . . . . . . . . . . . . . . 20
Lane Departure
Warning (LDW) . . . . . . . . . . . . . . . 20
Side Blind Zone Alert (SBZA) . . . . . . . . . . . . . . . . . . 20
Rear Vision Camera (RVC) . . . . 21
Park Assist . . . . . . . . . . . . . . . . . . . . 21
Power Outlets . . . . . . . . . . . . . . . . . 21
Performance and Maintenance
Traction Control/Electronic Stability Control . . . . . . . . . . . . . . 21
Tire Pressure Monitor . . . . . . . . . . 22
Fuel (Gasoline) . . . . . . . . . . . . . . . . 22
Fuel (Diesel) . . . . . . . . . . . . . . . . . . . 22
E85 or FlexFuel . . . . . . . . . . . . . . . . 23
Engine Oil Life System . . . . . . . . 23
Driving for Better Fuel Economy . . . . . . . . . . . . . . . . . . . . . 23
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . . . 24

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146162) - 2019 - crc - 11/26/18
In Brief 21
Rear Vision
Camera (RVC)
If equipped, the RVC displays a
view of the area behind the vehicle
when the vehicle is shifted into
R (Reverse).
To clean the camera lens, rinse it
with water and wipe it with a soft
cloth.
SeeRear Vision Camera (RVC)
0 198.
Park Assist
If equipped, Rear Park Assist (RPA)
uses sensors on the rear bumper to
assist with parking and avoiding
objects while in R (Reverse).
It operates at speeds less than
8 km/h (5 mph) and uses audible
beeps to provide distance and
system information.
Keep the sensors on the vehicle's
rear bumper clean to ensure proper
operation.
See Park Assist 0199.
Power Outlets
The accessory power outlets can be
used to plug in electrical equipment,
such as a cell phone or an MP3
player.
The vehicle may have two
accessory power outlets on the
instrument panel.
Remove the cover to access and
replace when not in use.
See Power Outlets 098.
Performance and
Maintenance
Traction Control/
Electronic Stability
Control
The vehicle has a Traction Control
System (TCS) that limits wheel spin
and the StabiliTrak/Electronic
Stability Control (ESC) system that
assists with directional control of the
vehicle in difficult driving conditions.
Both systems turn on automatically
every time the vehicle is started.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146162) - 2019 - crc - 11/26/18
22 In Brief
.To turn off TCS, press and
release
g. The appropriate
Driver Information Center (DIC)
message will display.
. To turn off both TCS and
StabiliTrak/ESC, press and hold
guntil the StabiliTrak/ESC OFF
light
Yilluminates and the
appropriate DIC messages
display.
. Press and release
gagain to
turn on both systems.
StabiliTrak will automatically turn
back on if the vehicle exceeds
32 km/h (20 mph). TCS will remain
off until
gis pressed or the ignition
is cycled off then on.
See Traction Control/Electronic
Stability Control 0192.
Tire Pressure Monitor
This vehicle may have a Tire
Pressure Monitor System (TPMS).
The low tire pressure warning light
alerts to a significant loss in
pressure of one of the vehicle's
tires. If the warning light comes on,
stop as soon as possible and inflate
the tires to the recommended
pressure shown on the Tire and
Loading Information label. See
Vehicle Load Limits 0172. The
warning light will remain on until the
tire pressure is corrected.
The low tire pressure warning light
may come on in cool weather when
the vehicle is first started, and then
turn off as the vehicle is driven. This
may be an early indicator that the
tire pressures are getting low and
the tires need to be inflated to the
proper pressure.
The TPMS does not replace normal
monthly tire maintenance. Maintain
the correct tire pressures. See
Tire Pressure Monitor System
0 279.
Fuel (Gasoline)
Regular Unleaded Fuel
Use only Regular 87 octane —(R
+M)/2 —or higher unleaded
gasoline in your vehicle. TOP TIER
Detergent Gasoline is
recommended. Do not use gasoline
with an octane rating lower as it will
result in reduced performance and
lower fuel economy. See
Recommended Fuel 0206.
Fuel (Diesel)
For diesel vehicles, do not use
gasoline. See “Fuel for Diesel
Engines” in the Duramax diesel
supplement.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146162) - 2019 - crc - 11/26/18
In Brief 23
E85 or FlexFuel
FlexFuel Possible
Certain models are compatible with
E85 fuel. SeeE85 or FlexFuel
0 207.
Engine Oil Life System
The engine oil life system calculates
engine oil life based on vehicle use
and displays the CHANGE ENGINE
OIL SOON message when it is time
to change the engine oil and filter.
The oil life system should be reset
to 100% only following an oil
change.
Resetting the Oil Life System
1. Display the OIL LIFE REMAINING on the DIC. See
Driver Information Center (DIC)
0114. 2. Press and hold
Von the DIC
while the Oil Life display is
active. The oil life will change
to 100%.
The oil life system can also be reset
as follows:
1. Display the OIL LIFE REMAINING on the DIC. See
Driver Information Center (DIC)
0114.
2. Fully press and release the accelerator pedal three times
within five seconds. If the
display shows 100%, the
system is reset.
See Engine Oil Life System 0237.
Driving for Better Fuel
Economy
Driving habits can affect fuel
mileage. Here are some driving tips
to get the best fuel economy
possible:
.
Set the climate controls to the
desired temperature after the
engine is started, or turn them
off when not required. .
Avoid fast starts and accelerate
smoothly.
. Brake gradually and avoid
abrupt stops.
. Avoid idling the engine for long
periods of time.
. When road and weather
conditions are appropriate, use
cruise control.
. Always follow posted speed
limits or drive more slowly when
conditions require.
. Keep vehicle tires properly
inflated.
. Combine several trips into a
single trip.
. Replace the vehicle's tires with
the same TPC Spec number
molded into the tire's sidewall
near the size.
. Follow recommended scheduled
maintenance.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146162) - 2019 - crc - 11/26/18
Seats and Restraints 71
sensing and diagnostic module, and
airbag wiring along with the proper
replacement procedures.
If the vehicle has rollover roof-rail
airbags, seeDifferent Size Tires
and Wheels 0287 for additional
important information.
If the vehicle must be modified
because you have a disability and
have questions about whether the
modifications will affect the vehicle's
airbag system, or if you have
questions about whether the airbag
system will be affected if the vehicle
is modified for any other reason, call
Customer Assistance. See
Customer Assistance Offices 0337.
Airbag System Check
The airbag system does not need
regularly scheduled maintenance or
replacement. Make sure the airbag
readiness light is working. See
Airbag Readiness Light 0105.
Caution
If an airbag covering is damaged,
opened, or broken, the airbag
may not work properly. Do not
open or break the airbag
coverings. If there are any
opened or broken airbag
coverings, have the airbag
covering and/or airbag module
replaced. For the location of the
airbags, see Where Are the
Airbags? 062. See your dealer
for service.
Replacing Airbag System
Parts after a Crash
{Warning
A crash can damage the airbag
systems in the vehicle.
A damaged airbag system may
not properly protect you and your
passenger(s) in a crash, resulting
in serious injury or even death. To
(Continued)
Warning (Continued)
help make sure the airbag
systems are working properly
after a crash, have them
inspected and any necessary
replacements made as soon as
possible.
If an airbag inflates, you will need to
replace airbag system parts. See
your dealer for service.
If the airbag readiness light stays on
after the vehicle is started or comes
on when you are driving, the airbag
system may not work properly. Have
the vehicle serviced right away. See
Airbag Readiness Light 0105.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146162) - 2019 - crc - 11/26/18
104 Instruments and Controls
Caution
Lack of proper engine oil
maintenance can damage the
engine. Driving with the engine oil
low can also damage the engine.
The repairs would not be covered
by the vehicle warranty. Check
the oil level as soon as possible.
Add oil if required, but if the oil
level is within the operating range
and the oil pressure is still low,
have the vehicle serviced. Always
follow the maintenance schedule
for changing engine oil.
Engine Coolant
Temperature Gauge
Metric
English
This gauge shows the engine
coolant temperature.
It also provides an indicator of how
hard the vehicle is working. During a
majority of the operation, the gauge
will read 100 °C (210 °F) or less.
If the vehicle is pulling a load or
going up hills, it is normal for the
temperature to fluctuate and
approach the 122 °C (250 °F) mark.
If the gauge reaches the 125 °C
(260 °F) mark, it indicates that the
cooling system is working beyond
its capacity.
See Engine Overheating 0248.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146162) - 2019 - crc - 11/26/18
108 Instruments and Controls
light could indicate that there are
problems with a generator drive belt,
or that there is an electrical
problem. Have it checked right
away. If the vehicle must be driven a
short distance with the light on, turn
off accessories, such as the radio
and air conditioner.
Malfunction
Indicator Lamp
This light is part of the vehicle’s
emission control on-board
diagnostic system. If this light is on
while the engine is running, a
malfunction has been detected and
the vehicle may require service. The
light should come on to show that it
is working when the ignition is on
and the engine is not running. See
Ignition Positions0176.
Malfunctions are often indicated by
the system before any problem is
noticeable. Being aware of the light
and seeking service promptly when
it comes on may prevent damage.
Caution
If the vehicle is driven continually
with this light on, the emission
control system may not work as
well, the fuel economy may be
lower, and the vehicle may not
run smoothly. This could lead to
costly repairs that might not be
covered by the vehicle warranty.
Caution
Modifications to the engine,
transmission, exhaust, intake,
or fuel system, or the use of
replacement tires that do not
meet the original tire
specifications, can cause this light
to come on. This could lead to
(Continued)
Caution (Continued)
costly repairs not covered by the
vehicle warranty. This could also
affect the vehicle’s ability to pass
an Emissions Inspection/
Maintenance test. See
Accessories and Modifications
0230.
If the light is flashing : A
malfunction has been detected that
could damage the emission control
system and increase vehicle
emissions. Diagnosis and service
may be required.
To help prevent damage, reduce
vehicle speed and avoid hard
accelerations and uphill grades.
If towing a trailer, reduce the
amount of cargo being hauled as
soon as possible.
If the light continues to flash, find a
safe place to park. Turn the vehicle
off and wait at least 10 seconds
before restarting the engine. If the
light is still flashing, follow the