Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146162) - 2019 - crc - 11/26/18
8 In Brief
Initial Drive
Information
This section provides a brief
overview about some of the
important features that may or may
not be on your specific vehicle.
For more detailed information, refer
to each of the features which can be
found later in this owner’s manual.
Remote Keyless Entry
(RKE) System
If equipped, the Remote Keyless
Entry (RKE) transmitter is used to
remotely lock and unlock the doors
from up to 60 m (197 ft) away from
the vehicle.
RKE Transmitter with Remote
Start Shown
Q:Press to lock all doors.
Lock and unlock feedback can be
personalized. See Vehicle
Personalization 0120.
K:Press to unlock the driver door.
Press
Kagain within five seconds
to unlock all remaining doors.
j: Press to unlock only the cargo
doors.
L: Press and release to locate
the vehicle. Press
Land hold for
more than two seconds to sound the panic alarm. Press
Lagain to
cancel the panic alarm or turn the
ignition on.
See Keys 025 and Remote Keyless
Entry (RKE) System Operation 027.
Remote Vehicle Start
If equipped, the engine can be
started from outside of the vehicle.
Starting the Vehicle
1. Press and releaseQon the
RKE transmitter.
2. Immediately press and hold
/
for at least four seconds or until
the turn signal lamps flash.
Start the vehicle normally after
entering.
When the vehicle starts, the parking
lamps will turn on.
Remote start can be extended.
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146162) - 2019 - crc - 11/26/18
In Brief 9
Canceling a Remote Start
To cancel a remote start, do one of
the following:
.Press and hold
/until the
parking lamps turn off.
. Turn on the hazard warning
flashers.
. Turn the vehicle on and then off.
See Remote Vehicle Start 029.
Door Locks
Manual Door Locks
Lock and unlock the door from the
outside using the key or the Remote
Keyless Entry (RKE) transmitter,
if equipped. From the inside, slide
the manual lever on the door up
or down.
See Door Locks 030.
Power Door Locks
If equipped, pressTto lock or
unlock the doors.
See Power Door Locks 031.
Windows
Manual Windows
Turn the hand crank on each door
to raise or lower the side door
windows.
See Manual Windows 040.
Power Windows
If equipped, power windows work
when the ignition is on, in ACC/
ACCESSORY, or when Retained
Accessory Power (RAP) is active.
See Retained Accessory Power
(RAP) 0180.
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146162) - 2019 - crc - 11/26/18
In Brief 17
Vehicle Features
Infotainment System
If the vehicle has a base radio it is
included in this manual. See the
separate infotainment manual for
information on the connected radios,
audio players, phone, navigation
system, and voice or speech
recognition. There is also
information on settings and
downloadable applications (if
equipped).
Radio(s)
Radio with CD/MP3
O:Press to turn the system on and
off. Turn to increase or decrease the
volume.
BAND : Press to choose between
FM1, FM2, AM, and SiriusXM,
if equipped.
f: Turn to select radio stations.
©SEEK or¨SEEK : Seek or scan
stations.
4: Press to switch the display
between the radio station frequency
and the time. While the ignition is
off, press this button to display the
time. Press to display additional text
information related to the current
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146162) - 2019 - crc - 11/26/18
22 In Brief
.To turn off TCS, press and
release
g. The appropriate
Driver Information Center (DIC)
message will display.
. To turn off both TCS and
StabiliTrak/ESC, press and hold
guntil the StabiliTrak/ESC OFF
light
Yilluminates and the
appropriate DIC messages
display.
. Press and release
gagain to
turn on both systems.
StabiliTrak will automatically turn
back on if the vehicle exceeds
32 km/h (20 mph). TCS will remain
off until
gis pressed or the ignition
is cycled off then on.
See Traction Control/Electronic
Stability Control 0192.
Tire Pressure Monitor
This vehicle may have a Tire
Pressure Monitor System (TPMS).
The low tire pressure warning light
alerts to a significant loss in
pressure of one of the vehicle's
tires. If the warning light comes on,
stop as soon as possible and inflate
the tires to the recommended
pressure shown on the Tire and
Loading Information label. See
Vehicle Load Limits 0172. The
warning light will remain on until the
tire pressure is corrected.
The low tire pressure warning light
may come on in cool weather when
the vehicle is first started, and then
turn off as the vehicle is driven. This
may be an early indicator that the
tire pressures are getting low and
the tires need to be inflated to the
proper pressure.
The TPMS does not replace normal
monthly tire maintenance. Maintain
the correct tire pressures. See
Tire Pressure Monitor System
0 279.
Fuel (Gasoline)
Regular Unleaded Fuel
Use only Regular 87 octane —(R
+M)/2 —or higher unleaded
gasoline in your vehicle. TOP TIER
Detergent Gasoline is
recommended. Do not use gasoline
with an octane rating lower as it will
result in reduced performance and
lower fuel economy. See
Recommended Fuel 0206.
Fuel (Diesel)
For diesel vehicles, do not use
gasoline. See “Fuel for Diesel
Engines” in the Duramax diesel
supplement.
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146162) - 2019 - crc - 11/26/18
Keys, Doors, and Windows 25
Keys, Doors, and
Windows
Keys and Locks
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Remote Keyless Entry (RKE)System . . . . . . . . . . . . . . . . . . . . . . . 27
Remote Keyless Entry (RKE) System Operation . . . . . . . . . . . . 27
Remote Vehicle Start . . . . . . . . . . 29
Door Locks . . . . . . . . . . . . . . . . . . . . 30
Power Door Locks . . . . . . . . . . . . . 31
Cargo Door Relocking . . . . . . . . . 31
Delayed Locking . . . . . . . . . . . . . . . 32
Automatic Door Locks . . . . . . . . . 32
Lockout Protection . . . . . . . . . . . . . 32
Safety Locks . . . . . . . . . . . . . . . . . . . 32
Doors
Side Door (60/40 Swing-Out) . . . . . . . . . . . . . . . . . . . 33
Sliding Door . . . . . . . . . . . . . . . . . . . 34
Rear Doors . . . . . . . . . . . . . . . . . . . . 35
Vehicle Security
Vehicle Security . . . . . . . . . . . . . . . . 36
Vehicle Alarm System . . . . . . . . . 36
Immobilizer . . . . . . . . . . . . . . . . . . . . 37
Immobilizer Operation . . . . . . . . . 37
Exterior Mirrors
Convex Mirrors . . . . . . . . . . . . . . . . 38
Manual Mirrors . . . . . . . . . . . . . . . . . 38
Trailer-Tow Mirrors . . . . . . . . . . . . . 38
Power Mirrors . . . . . . . . . . . . . . . . . . 39
Folding Mirrors . . . . . . . . . . . . . . . . . 39
Heated Mirrors . . . . . . . . . . . . . . . . . 39
Interior Mirrors
Interior Rearview Mirrors . . . . . . . 39
Manual Rearview Mirror . . . . . . . . 39
Windows
Windows . . . . . . . . . . . . . . . . . . . . . . . 40
Manual Windows . . . . . . . . . . . . . . 40
Power Windows . . . . . . . . . . . . . . . 40
Swing-Out Windows . . . . . . . . . . . 41
Enhanced Technology Glass . . . 42
Rear Windows . . . . . . . . . . . . . . . . . 42
Sun Visors . . . . . . . . . . . . . . . . . . . . . 42
Keys and Locks
Keys
{Warning
Leaving children in a vehicle with
the ignition key is dangerous and
children or others could be
seriously injured or killed. They
could operate the power windows
or other controls or make the
vehicle move. The windows will
function with the keys in the
ignition, and children or others
could be caught in the path of a
closing window. Do not leave
children in a vehicle with the
ignition key.
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146162) - 2019 - crc - 11/26/18
26 Keys, Doors, and Windows
{Warning
If the key is unintentionally
rotated while the vehicle is
running, the ignition could be
moved out of the RUN position.
This could be caused by heavy
items hanging from the key ring,
or by large or long items attached
to the key ring that could be
contacted by the driver or
steering wheel. If the ignition
moves out of the RUN position,
the engine will shut off, braking
and steering power assist may be(Continued)
Warning (Continued)
impacted, and airbags may not
deploy. To reduce the risk of
unintentional rotation of the
ignition key, do not change the
way the ignition key and Remote
Keyless Entry (RKE) transmitter,
if equipped, are connected to the
provided key rings.
The ignition key and key rings, and
RKE transmitter, if equipped, are
designed to work together as a
system to reduce the risk of
unintentionally moving the key out
of the RUN position. The ignition
key has a small hole to allow
attachment of the provided key ring.
It is important that any replacement
ignition keys have a small hole. See
your dealer if a replacement key is
required.
The combination and size of the
rings that came with your keys were
specifically selected for your
vehicle. The rings are connected to
the key like two links of a chain to reduce the risk of unintentionally
moving the key out of the RUN
position. Do not add any additional
items to the ring attached to the
ignition key. Attach additional items
only to the second ring, and limit
added items to a few essential keys
or small, light items no larger than
an RKE transmitter.
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146162) - 2019 - crc - 11/26/18
Keys, Doors, and Windows 27
Interference from radio-frequency
identification (RFID) tags may
prevent the key from starting the
vehicle. Keep RFID tags away from
the key when starting the vehicle.
The key is used for the ignition and
all door locks.
The key has a bar-coded key tag
that the dealer or qualified locksmith
can use to make new keys. Store
this information in a safe place, not
in the vehicle.
See your dealer if a replacement
key or additional key is needed.If it becomes difficult to turn a key,
inspect the key blade for debris.
Periodically clean with a brush
or pick.
If locked out of the vehicle, see
Roadside Assistance Program
0
339.
With an active OnStar or connected
service plan, an OnStar Advisor
may remotely unlock the vehicle.
See OnStar Overview 0349.Remote Keyless Entry
(RKE) System
See Radio Frequency Statement
0 345.
If there is a decrease in the Remote
Keyless Entry (RKE) operating
range:
. Check the distance. The
transmitter may be too far from
the vehicle.
. Check the location. Other
vehicles or objects may be
blocking the signal. .
Check the transmitter's battery.
See “Battery Replacement” later
in this section.
. If the transmitter is still not
working correctly, see your
dealer or a qualified technician
for service.
Remote Keyless Entry
(RKE) System Operation
If equipped, the RKE transmitter
functions work up to 60 m (197 ft)
away from the vehicle.
Other conditions can affect the
performance of the transmitter. See
Remote Keyless Entry (RKE)
System 027.
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146162) - 2019 - crc - 11/26/18
28 Keys, Doors, and Windows
With Remote Start, WithoutSimilar
Q:Press once to lock all doors.
If enabled through the Driver
Information Center (DIC), the
parking lamps flash once to indicate
locking has occurred.
The horn may chirp when
Qis
pressed again within five seconds.
See Vehicle Personalization 0120.
K:Press to unlock the driver door.
If
Kis pressed again within
five seconds, all remaining doors
unlock. The interior lamps come on and
stay on for 20 seconds or until the
ignition is turned on. If enabled
through the DIC, the parking lamps
flash twice to indicate unlocking has
occurred. See
Vehicle
Personalization 0120.
j:Press to unlock only the cargo
doors.
/: If equipped, pressQand then
press and hold
/for at least
four seconds or until the turn signal
lamps flash to start the engine from
outside the vehicle using the RKE
transmitter. See Remote Vehicle
Start 029. To turn on or off, see
Vehicle Personalization 0120.
L:Press and release to initiate
vehicle locator. The turn signal
lamps flash and the horn sounds
three times.
Press and hold
Lfor more than
two seconds to sound the panic
alarm. The turn signal lamps flash
and the horn sounds repeatedly for
30 seconds. The alarm turns off when the ignition is turned on or
L
is pressed again. The ignition must
be off for the panic alarm to work.
If equipped with an RKE transmitter
and OnStar, refer to
“Theft Alarm
Notification" in OnStar Security
0 351.
Programming Transmitters to
the Vehicle
Only RKE transmitters programmed
to the vehicle will work. If a
transmitter is lost or stolen, a
replacement can be purchased and
programmed through your dealer.
When the replacement transmitter is
programmed to the vehicle, all
remaining transmitters must also be
programmed. Any lost or stolen
transmitters no longer work once the
new transmitter is programmed.
Each vehicle can have up to
four transmitters programmed to it.
Battery Replacement
Replace the battery if the DIC
displays REPLACE BATTERY IN
REMOTE KEY.