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Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146162) - 2019 - crc - 11/26/18
154 Infotainment System
2. Say“Bluetooth.”
3. Say “List.”
Deleting a Paired Phone
If the phone name you want to
delete is unknown, see “Listing All
Paired and Connected Phones.”
1. Press and hold
b/gfor
two seconds.
2. Say “Bluetooth.”
3. Say “Delete.” The system asks
which phone to delete.
4. Say the name of the phone you want to delete.
Connecting to a Different Phone
To connect to a different cell phone,
the Bluetooth system looks for the
next available cell phone in the
order in which all the available cell
phones were paired. Depending on
which cell phone you want to
connect to, you may have to use
this command several times.
1. Press and hold
b/gfor
two seconds. 2. Say
“Bluetooth.”
3. Say “Change phone.”
. If another cell phone is
found, the response will be
“ is now
connected.”
. If another cell phone is not
found, the original phone
remains connected.
Storing and Deleting Phone
Numbers
The system can store up to 30
phone numbers as name tags in the
Hands-Free Directory that is shared
between the Bluetooth and OnStar
systems, if equipped.
The following commands are used
to delete and store phone numbers.
Store : This command will store a
phone number, or a group of
numbers as a name tag.
Digit Store : This command allows
a phone number to be stored as a
name tag by entering the digits one
at a time. Delete :
This command is used to
delete individual name tags.
Delete All Name Tags : This
command deletes all stored name
tags in the Hands-Free Calling
Directory and the OnStar
Turn-by-Turn Destinations Directory,
if equipped.
Using the “Store”Command
1. Press and hold
b/gfor
two seconds.
2. Say “Store.”
3. Say the phone number or group of numbers you want to
store all at once with no
pauses, then follow the
directions given by the system
to save a name tag for this
number.
Using the “Digit Store” Command
If an unwanted number is
recognized by the system, say
“Clear” at any time to clear the last
number.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146162) - 2019 - crc - 11/26/18
Infotainment System 157
3. Use the dial or call commandto dial the number of the third
party to be called.
4. Once the call is connected, press
b/gto link all callers
together.
Ending a Call
Pressc/xto end a call.
Muting a Call
During a call, all sounds from inside
the vehicle can be muted so that the
person on the other end of the call
cannot hear them.
. To mute a call, press
b/g, and
then say “Mute call.”
. To cancel mute, press
b/g,
and then say “Un-mute call.”
Transferring a Call
Audio can be transferred between
the Bluetooth system and the cell
phone.
The cell phone must be paired and
connected with the Bluetooth
system before a call can be transferred. The connection process
can take up to two minutes after the
ignition is turned to on.
Transferring Audio from the
Bluetooth System to a Cell Phone
During a call with the audio in the
vehicle:
1. Press
b/g.
2. Say “Transfer Call.”
Transferring Audio to the
Bluetooth System from a Cell
Phone
During a call with the audio on the
cell phone, press
b/g. The audio
transfers to the vehicle. If the audio
does not transfer to the vehicle, use
the audio transfer feature on the cell
phone. See your cell phone
manufacturer's user guide for more
information.
Voice Pass-Thru
Voice pass-thru allows access to the
voice recognition commands on the
cell phone. See your cell phone
manufacturer's user guide to see if
the cell phone supports this feature.
To access contacts stored in the cell
phone:
1. Press and hold
b/gfor
two seconds.
2. Say “Bluetooth.” This command
can be skipped.
3. Say “Voice.”The system
responds “OK, accessing
.”
The cell phone's normal prompt
messages will go through their cycle
according to the phone's operating
instructions.
Dual Tone Multi-Frequency
(DTMF) Tones
The Bluetooth system can send
numbers and the numbers stored as
name tags during a call. You can
use this feature when calling a

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146162) - 2019 - crc - 11/26/18
158 Infotainment System
menu-driven phone system.
Account numbers can also be
stored for use.
Sending a Number or Name Tag
During a Call1. Press
b/g. The system
responds “Ready,”followed by
a tone.
2. Say “Dial.”
3. Say the number or name tag to send.
Clearing the System
Unless information is deleted out of
the in-vehicle Bluetooth system, it
will be retained indefinitely. This
includes all saved name tags in the
phone book and phone pairing
information. For information on how
to delete this information, see the
previous section “Deleting a Paired
Phone” and the previous sections
on deleting name tags.
Other Information
The Bluetooth word mark and logos
are owned by the Bluetooth SIG,
Inc. and any use of such marks by General Motors is under license.
Other trademarks and trade names
are those of their respective owners.
See
Radio Frequency Statement
0 345.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Driving and Operating 199
RVC Location
The camera is next to the license
plate.
1. View displayed by thecamera
1. View displayed by thecamera
2. Corners of the rear bumper
Displayed images may be further or
closer than they appear. The area
displayed is limited and objects that
are close to either corner of the
bumper or under the bumper do not
display.
When the System Does Not
Seem To Work Properly
The RVC system might not work
properly or display a clear image if:
. It is dark. .
The sun or the beam of
headlamps is shining directly
into the camera lens.
. Ice, snow, mud, or anything else
builds up on the camera lens.
Clean the lens, rinse it with
water, and wipe it with a soft
cloth.
. The back of the vehicle is in an
accident. The position and
mounting angle of the camera
can change or the camera can
be affected. Be sure to have the
camera and its position and
mounting angle checked at your
dealer.
Troubleshooting
If the vehicle is in R (Reverse) and
a blue screen is displayed in the
mirror and then the display shuts
off, see your dealer for service.
Park Assist
If equipped, the Rear Park Assist
(RPA) system uses sensors on the
rear bumper to assist with parking
and avoiding objects while in
R (Reverse).

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146162) - 2019 - crc - 11/26/18
224 Driving and Operating
Use only a round, seven-wire
connector with flat blade terminals
meeting SAE J2863 specifications
for proper electrical connectivity.
The seven-wire harness contains
the following trailer circuits:Stop/Turn
Signal Left* Yellow
Stop/Turn
Signal Right* Dark Green
Tail/Parking
Lamps** Brown
Reverse
Lamps** Light Green
Battery Feed Red/Black
Ground White
Electric Trailer
Brake Dark Blue *If the vehicle is a cutaway with
trailer provisions, a 15 amp fuse
will be shared for both left/stop
trailer turn and right/stop trailer
turn signals. However, the
cutaway lighting connector will
have a 10 amp fuse for each
signal.
**If the vehicle is a cutaway with
trailer provisions, a 15 amp fuse
will be shared for trailer park
lamps and cutaway rear lighting
connector park lamps. Also, a
10 amp fuse will be shared for
trailer back-up lamps and cutaway
rear lighting connector back-up
lamps.
Heavy-Duty Trailer Wiring Harness
Package
lf equipped, the trailer wiring
harness, with a seven-pin connector
is mounted on the trailer hitch.
1. Left Turn/Brake
2. Taillamps
3. Reverse Lamps
4. Battery Feed
5. Right Turn/Brake
6. Electric Brakes
7. Ground
Electric Brake Control Wiring
Provisions
If the vehicle is not equipped with
an integrated trailer brake controller,
and the trailer has electric brakes, a
trailer brake controller needs to be
installed on the vehicle. The brake

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Driving and Operating 225
controller should be installed by
your dealer or a qualified service
center.
If equipped, wiring provisions for an
aftermarket electric trailer brake
controller are included with the
vehicle as part of the trailer wiring
package. The harness contains the
following circuits:Electric Trailer
Brakes Dark Blue
Battery Feed Red/White
Brake Apply
Signal Light Blue
Ground Black
There are four blunt cut wires under
the floor carpeting in front of the
brake pedal. It will be necessary to
have a technician connect the
12-volt power to the engine
compartment fuse block.
Refer to the aftermarket electric
trailer brake controller owner's
manual to determine wire color
coding of the electric trailer brake controller. The wire colors on the
brake controller may be different
from the vehicle.
Trailer Lamps
Always check all trailer lamps are
working at the beginning of each
trip, and periodically on longer trips.
Turn Signals When Towing a
Trailer
When properly connected, the trailer
turn signals will illuminate to indicate
the vehicle is turning, changing
lanes, or stopping. When towing a
trailer, the arrows on the instrument
cluster will illuminate even if the
trailer is not properly connected or
the bulbs are burned out.
Tow/Haul Mode
Tow/Haul assists when pulling a
heavy trailer or a large or heavy
load. For instructions on how to
enter Tow/Haul mode, see
Tow/Haul
Mode 0189.
Tow/Haul Mode is designed to be
most effective when the vehicle and
trailer combined weight is at least 75% of the vehicle's Gross
Combined Weight Rating (GCWR).
See
“Trailer Weight ”under Trailer
Towing 0215.
Tow/Haul Mode is most useful when
towing a heavy trailer or carrying a
large or heavy load:
. through rolling terrain
. in stop-and-go traffic
. in busy parking lots
Operating the vehicle in Tow/Haul
Mode when lightly loaded or not
towing will not cause damage;
however, it is not recommended and
may result in unpleasant engine and
transmission driving characteristics
and reduced fuel economy.
Trailer Sway
Control (TSC)
Vehicles with StabiliTrak/Electronic
Stability Control (ESC) have a
Trailer Sway Control (TSC) feature.
Trailer sway is unintended
side-to-side motion of a trailer while
towing. If the vehicle is towing a
trailer and the TSC detects that

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146162) - 2019 - crc - 11/26/18
OnStar 349
OnStar
OnStar Overview
OnStar Overview . . . . . . . . . . . . . 349
OnStar Services
Emergency . . . . . . . . . . . . . . . . . . . 350
Security . . . . . . . . . . . . . . . . . . . . . . 351
OnStar Additional Information
OnStar AdditionalInformation . . . . . . . . . . . . . . . . . . 351
OnStar Overview
=Voice Command Button
QBlue OnStar Button
>Red Emergency Button
This vehicle may be equipped with a
comprehensive, in-vehicle system
that can connect to an OnStar
Advisor for Emergency, Security,
Navigation, Connections, and
Diagnostics Services. OnStar
services may require a paid service
plan and data plan. OnStar requires
the vehicle battery and electrical
system, cellular service, and GPS
satellite signals to be available and
operating. OnStar acts as a link to
existing emergency service
providers. OnStar may collect
information about you and your
vehicle, including location
information. See OnStar User Terms, Privacy Statement, and
Software Terms for more details
including system limitations at
www.onstar.com (U.S.) or
www.onstar.ca (Canada).
The OnStar system status light is
next to the OnStar buttons. If the
status light is:
.
Solid Green: System is ready.
. Flashing Green: On a call.
. Red: Indicates a problem.
. Off: System is off. Press
Q
twice to speak with an OnStar
Advisor.
Press
Qor call 1-888-4ONSTAR
(1-888-466-7827) to speak to an
Advisor.
Functionality of the Voice Command
button may vary by vehicle and
region.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146162) - 2019 - crc - 11/26/18
362 Index
Automatic (cont'd)Headlamp System . . . . . . . . . . . . 127
Transmission . . . . . . . . . . . . . . . . . 185
Transmission Fluid . . . . . . 238, 241
Automatic Transmission Manual Mode . . . . . . . . . . . . . . . . . 188
Shift Lock Control FunctionCheck . . . . . . . . . . . . . . . . . . . . . . . 256
Auxiliary
Devices . . . . . . . . . . . . . . . . . . . . . . . 146
Avoiding Untrusted Media Devices . . . . . . . . . . . . . . . . . . . . . . . 141
Axle, Rear . . . . . . . . . . . . . . . . . . . . . . 254
B
Battery Exterior Lighting BatterySaver . . . . . . . . . . . . . . . . . . . . . . . 131
Load Management . . . . . . . . . . . . 130
Power Protection . . . . . . . . . . . . . 131
Battery - North America . . . . 253, 302
Blade Replacement, Wiper . . . . . 257
Bluetooth Overview . . . . . . . . . . . . . . . . . . . . . 151
Brake System Warning Light . . . . . . . . 109
Brakes . . . . . . . . . . . . . . . . . . . . . . . . . . 251 Antilock . . . . . . . . . . . . . . . . . . . . . . . 190 Brakes (cont'd)
Assist . . . . . . . . . . . . . . . . . . . . . . . . . 191
Fluid . . . . . . . . . . . . . . . . . . . . . . . . . . 252
Parking . . . . . . . . . . . . . . . . . . . . . . . 191
Braking . . . . . . . . . . . . . . . . . . . . . . . . . 167
Break-In, New Vehicle . . . . . . . . . . 176
Bulb Replacement Center High-MountedStoplamp (CHMSL) . . . . . . . . . 262
Front Turn Signal, Sidemarker, and Parking
Lamps . . . . . . . . . . . . . . . . . . . . . . 260
Halogen Bulbs . . . . . . . . . . . . . . . . 260
Headlamp Aiming . . . . . . . . . . . . . 259
Headlamps . . . . . . . . . . . . . . . . . . . 260
License Plate Lamps . . . . . . . . . 262
Taillamps . . . . . . . . . . . . . . . . . . . . . 261
Buying New Tires . . . . . . . . . . . . . . . 286
C
Calibration . . . . . . . . . . . . . . . . . . . . . . . 96
California
Perchlorate MaterialsRequirements . . . . . . . . . . . . . . . 230
California Proposition
65 Warning . . . . . . . . . .229, 253, 302, Back CoverCamera
Rear Vision (RVC) . . . . . . . . . . . . 198
Canadian Vehicle Owners . . . . . . . . 2
Capacities and Specifications . . . . . . . . . . . . . . . . . 332
Carbon Monoxide Engine Exhaust . . . . . . . . . . . . . . . 184
Winter Driving . . . . . . . . . . . . . . . . 170
Cargo Tie-Downs . . . . . . . . . . . . . . . . . . . . . . 92
Cargo Door Relocking . . . . . . . . . . . 31
Caution, Danger, and Warning . . . . 2
CD Player . . . . . . . . . . . . . . . . . . . . . . 141
Center High-Mounted
Stoplamp (CHMSL) . . . . . . . . . . . 262
Chains, Tire . . . . . . . . . . . . . . . . . . . . 290
Charging System Light . . . . . . . . . 107
Check
Engine Light (MalfunctionIndicator) . . . . . . . . . . . . . . . . . . . . 108
Ignition Transmission Lock . . . 257
Child Restraints Infants and Young Children . . . . . 73
Lower Anchors and Tethersfor Children . . . . . . . . . . . . . . . . . . . 79
Older Children . . . . . . . . . . . . . . . . . . 72
Securing . . . . . . . . . . . . . . . . . . . . 85, 87
Systems . . . . . . . . . . . . . . . . . . . . . . . . 76