Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146162) - 2019 - crc - 11/26/18
148 Infotainment System
Make sure the iPod has the latest
firmware from Apple for proper
operation. iPod firmware can be
updated using the latest iTunes
application. See www.apple.com/
itunes.
For help with identifying the iPod, go
to www.apple.com/support.
Radios that have a USB port can
play .mp3 and .wma files that are
stored on a USB storage device as
well as AAC files that are stored on
an iPod.
USB-Supported File and Folder
Structure
The radio supports:
.Up to 700 folders.
. Up to eight folders in depth.
. Up to 65,535 files.
. Folder and file names up to
64 bytes.
. Files with an .mp3 or .wma file
extension.
. AAC files stored on an iPod.
. FAT16. .
FAT32.
Connecting a USB Storage
Device or iPod
The USB port can be used to
control an iPod or a USB storage
device.
To connect a USB storage device,
connect the device to the USB port
on the instrument panel.
To connect an iPod, connect one
end of the USB cable that came
with the iPod to the iPod’s dock
connector and connect the other
end to the USB port on the
instrument panel. If the vehicle is on
and the USB connection works, “OK
to disconnect” and a GM logo may
appear on the iPod, and iPod
appears on the infotainment display.
The iPod music appears on the
infotainment display and begins
playing.
The iPod charges while it is
connected to the vehicle if the
ignition is on or in ACC/
ACCESSORY. When the vehicle is
turned off, the iPod automatically powers off and will not charge or
draw power from the vehicle's
battery.
If you have an older iPod model that
is not supported, it can still be used
by connecting it to the auxiliary
input jack using a standard 3.5 mm
(1/8 in) stereo cable. See
“Using the
Auxiliary Input Jack” previously in
this section.
Using the Radio to Control a
USB Storage Device or iPod
The radio can control a USB
storage device or an iPod using the
radio buttons and knobs, and can
display song information on the
infotainment display.
f: Turn to select files.
©SEEK : Press to go to the start of
the track, if more than 10 seconds
have played. Press and hold or
press multiple times to continue
moving backward through tracks.
¨SEEK : Press to go to the next
track. Press and hold or press
multiple times to continue moving
forward through tracks.
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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150 Infotainment System
.Genres
. Songs
. Composers
To select files:
1. Press the softkey below
h.
2. Turn
fto scroll through the list
of menus.
3. Press
fto select the
desired menu.
4. Turn
fto scroll through the
folders or files in the
selected menu.
5. Press
fto select the desired
file to be played.
To skip through large lists, the five
softkeys can be used to navigate in
the following order:
. First softkey, first item in the list.
. Second softkey, 1% through the
list each time the softkey is
pressed. .
Third softkey, 5% through the list
each time the softkey is pressed.
. Fourth softkey, 10% through the
list each time the softkey is
pressed.
. Fifth softkey, end of the list.
Repeat Functionality
To use Repeat:
Press the softkey below
"or'
to select between Repeat All and
Repeat Track.
": Press the softkey below"to
repeat all tracks. The tab appears
lowered when Repeat All is being
used. This is the default mode when
a USB storage device or iPod is first
connected.
': Press the softkey below'to repeat one track. The tab
appears raised when Repeat Track
is being used. Shuffle Functionality
To use Shuffle:
Press the softkey below
>,2,
C, or=to select between
Shuffle Off, Shuffle All Songs/
Shuffle Songs, Shuffle Album,
or Shuffle Folder.
>: Press the softkey below2to turn shuffle off. This is the default
mode when a USB storage device
or iPod is first connected.
2:Press the softkey below=orCto shuffle all songs on
the USB storage device or iPod.
C: Press the softkey below>to shuffle all songs in the current
album on an iPod.
=:Press the softkey below>to shuffle all songs in the current
folder on a USB storage device.
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146162) - 2019 - crc - 11/26/18
Infotainment System 151
OnStar System
OnStar with 4G LTE
If equipped with OnStar 4G LTE, up
to seven devices, such as
smartphones, tablets, and laptops,
can be connected to high-speed
Internet through the vehicle’s built-in
Wi-Fi hotspot.Call 1-888-4-ONSTAR
(1-888-466-7827) to connect to an
OnStar Advisor for assistance. See
www.onstar.com for a detailed
instruction guide, vehicle availability,
details, and system limitations.
Services and apps vary by make,
model, year, carrier, availability, and
conditions. 4G LTE service is
available in select markets. 4G LTE
performance is based on industry
averages and vehicle systems
design. Some services require a
data plan.
Phone
Bluetooth
For vehicles equipped with
Bluetooth capability, the system can
interact with many cell phones,
allowing:
.
Placement and receipt of calls in
a hands-free mode.
. Sharing of the cell phone’s
address book or contact list with
the vehicle.
To minimize driver distraction,
before driving, and with the vehicle
parked:
. Become familiar with the
features of the cell phone.
Organize the phone book and
contact lists clearly and delete
duplicate or rarely used entries.
If possible, program speed dial
or other shortcuts.
. Review the controls and
operation of the infotainment
system.
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Climate Controls 163
Rear Climate Control Panel
1. Fan Control
2. Air Delivery Mode Control
3. Temperature Control
For vehicles with a rear climate
control panel, it is located overhead
behind the driver and front
passenger, centered in front of the
second row. To adjust the rear
climate control panel settings by a
rear seat passenger, the front
climate control panel fan knob must
be in the AUX position. The fan
speed, air delivery mode, and
temperature can then be adjusted. AUX :
Turn the fan knob on the
front climate control panel to AUX to
let rear seat passengers use the
control panel in the rear seating
area. This disables the front control
panel. To return control to the front
panel, move the fan knob out
of AUX.
9: Turns the system off.
9:Turn clockwise or
counterclockwise to increase or
decrease the fan speed in the rear
seating area. Temperature Control :
Turn
clockwise or counterclockwise to
increase or decrease the
temperature in the rear
seating area.
The air conditioning system on the
main climate control panel must be
turned on to direct cooled air to the
rear of the vehicle. If it is not on,
then the temperature in the rear of
the vehicle remains at cabin
temperature.
Air Delivery Mode Control : Turn
clockwise or counterclockwise to
change the direction of the airflow in
the rear seating area.
To change the current mode, select
one of the following:
H: Air is directed to the upper
outlets, with some directed to the
floor outlets.
2: Air is directed to the floor
outlets.
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Driving and Operating 165
Driving and
Operating
Driving Information
Distracted Driving . . . . . . . . . . . . 166
Defensive Driving . . . . . . . . . . . . . 166
Drunk Driving . . . . . . . . . . . . . . . . . 167
Control of a Vehicle . . . . . . . . . . . 167
Braking . . . . . . . . . . . . . . . . . . . . . . . 167
Steering . . . . . . . . . . . . . . . . . . . . . . 167
Off-Road Recovery . . . . . . . . . . . 168
Loss of Control . . . . . . . . . . . . . . . 168
Driving on Wet Roads . . . . . . . . 169
Hill and Mountain Roads . . . . . 170
Winter Driving . . . . . . . . . . . . . . . . 170
If the Vehicle Is Stuck . . . . . . . . 172
Vehicle Load Limits . . . . . . . . . . . 172
Starting and Operating
New Vehicle Break-In . . . . . . . . . 176
Ignition Positions . . . . . . . . . . . . . 176
Starting the Engine . . . . . . . . . . . 178
Fast Idle System . . . . . . . . . . . . . 180
Retained AccessoryPower (RAP) . . . . . . . . . . . . . . . . 180
Engine Coolant Heater . . . . . . . 180
Shifting Into Park . . . . . . . . . . . . . 182
Shifting out of Park . . . . . . . . . . . 183 Parking over Things
That Burn . . . . . . . . . . . . . . . . . . . 184
Engine Exhaust
Engine Exhaust . . . . . . . . . . . . . . 184
Running the Vehicle WhileParked . . . . . . . . . . . . . . . . . . . . . . 185
Automatic Transmission
Automatic Transmission . . . . . . 185
Manual Mode . . . . . . . . . . . . . . . . . 188
Tow/Haul Mode . . . . . . . . . . . . . . . 189
Brakes
Antilock BrakeSystem (ABS) . . . . . . . . . . . . . . . 190
Parking Brake . . . . . . . . . . . . . . . . 191
Brake Assist . . . . . . . . . . . . . . . . . . 191
Hill Start Assist (HSA) . . . . . . . . 192
Ride Control Systems
Traction Control/Electronic Stability Control . . . . . . . . . . . . . 192
Locking Rear Axle . . . . . . . . . . . . 194
Cruise Control
Cruise Control . . . . . . . . . . . . . . . . 194
Driver Assistance Systems
Driver Assistance Systems . . . 197
Rear Vision Camera (RVC) . . . 198
Park Assist . . . . . . . . . . . . . . . . . . . 199 Forward Collision Alert (FCA)
System . . . . . . . . . . . . . . . . . . . . . . 201
Side Blind Zone Alert (SBZA) . . . . . . . . . . . . . . . . 202
Lane Departure
Warning (LDW) . . . . . . . . . . . . . 204
Fuel
Top Tier Fuel . . . . . . . . . . . . . . . . . 206
Recommended Fuel . . . . . . . . . . 206
Prohibited Fuels . . . . . . . . . . . . . . 206
Fuels in Foreign Countries . . . 207
Fuel Additives . . . . . . . . . . . . . . . . 207
E85 or FlexFuel . . . . . . . . . . . . . . 207
Filling the Tank . . . . . . . . . . . . . . . 208
Filling a Portable FuelContainer . . . . . . . . . . . . . . . . . . . 209
Trailer Towing
General Towing
Information . . . . . . . . . . . . . . . . . . 210
Driving Characteristics and Towing Tips . . . . . . . . . . . . . . . . . 210
Trailer Towing . . . . . . . . . . . . . . . . 215
Towing Equipment . . . . . . . . . . . . 222
Trailer Sway Control (TSC) . . . 225
Conversions and Add-Ons
Add-On Electrical Equipment . . . . . . . . . . . . . . . . . . 227
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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188 Driving and Operating
vehicle has this feature, see“Range
Selection Mode” underManual
Mode 0188.
1 : This position reduces vehicle
speed without using the brakes.
You can use it for major/severe
downgrades where the vehicle
would otherwise accelerate due to
steepness of grade. When you shift
to 1 (First) it provides the lowest
gear appropriate to current road
speed and continues to downshift
as the vehicle slows, eventually
downshifting to 1 (First) gear. The
transmission can be held in 1 (First)
gear using Range Selection Mode
or the shift lever. See “Range
Selection Mode” underManual
Mode 0188.
Caution
Spinning the tires or holding the
vehicle in one place on a hill
using only the accelerator pedal
may damage the transmission.
The repair will not be covered by
the vehicle warranty. If the vehicle
(Continued)
Caution (Continued)
is stuck, do not spin the tires.
When stopping on a hill, use the
brakes to hold the vehicle in
place.
Normal Mode Grade Braking
This mode is enabled when the
vehicle is started, but is not enabled
in Range Selection Mode. It assists
in maintaining desired vehicle
speeds when driving on downhill
grades by using the engine and
transmission to slow the vehicle.
The first time the system activates
for each ignition key cycle.
To disable or enable Normal Mode
Grade Braking within the current
ignition key cycle, press and hold
the Tow/Haul button for
three seconds.
For other forms of grade braking,
seeTow/Haul Mode 0189 and
Cruise Control 0194.
Manual Mode
Range Selection Mode
If equipped, Range Selection Mode
helps control the vehicle's
transmission and vehicle speed
while driving downhill or towing a
trailer by letting you select a desired
range of gears.
To use this feature:
1. Move the shift lever to M (Manual Mode).
2. Press the +/− buttons on the
shift lever to select the desired
range of gears for current
driving conditions.
When M (Manual Mode) is selected,
the transmission will downshift and
a number displays in the Driver
Information Center (DIC) next to
the M indicating the current gear.
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146162) - 2019 - crc - 11/26/18
190 Driving and Operating
To disable or enable Tow/Haul Mode
Grade Braking within the current
ignition key cycle, press and hold
the Tow/Haul button for
three seconds.
SeeTowing Equipment 0222.
For other forms of grade braking,
see Automatic Transmission 0185
and Cruise Control 0194.Brakes
Antilock Brake
System (ABS)
This vehicle has an Antilock Brake
System (ABS), an advanced
electronic braking system that helps
prevent a braking skid.
When the vehicle begins to drive
away, ABS checks itself.
A momentary motor or clicking noise
may be heard while this test is going
on, and it may even be noticed that
the brake pedal moves a little. This
is normal.
If there is a problem with ABS, this
warning light stays on. See Antilock
Brake System (ABS) Warning Light
0 110. If driving safely on a wet road and it
becomes necessary to slam on the
brakes and continue braking to
avoid a sudden obstacle, a
computer senses the wheels are
slowing down. If one of the wheels
is about to stop rolling, the computer
will separately work the brakes at
each wheel.
ABS can change the brake pressure
to each wheel, as required, faster
than any driver could. This can help
you steer around the obstacle while
braking hard.
As the brakes are applied, the
computer keeps receiving updates
on wheel speed and controls
braking pressure accordingly.
Remember: ABS does not change
the time needed to get a foot up to
the brake pedal or always decrease
stopping distance. If you get too
close to the vehicle in front of you,
there will not be enough time to
apply the brakes if that vehicle
suddenly slows or stops. Always
leave enough room up ahead to
stop, even with ABS.
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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192 Driving and Operating
brake pedal is released or brake
pedal pressure is quickly
decreased.
Hill Start Assist (HSA)
If equipped, this feature will prevent
the vehicle from rolling when it
attempts to move on a moderate to
steep hill. During the transition when
the brake pedal is released and the
accelerator pedal is pressed, HSA
uses braking pressure to hold the
vehicle stationary for a few seconds
depending on the steepness of the
hill. After this transition or after the
accelerator pedal is pressed, the
brake will automatically release.
HSA only activates when the driver
door is closed. HSA will not activate
in a forward drive gear when facing
downhill, or in R (Reverse) when
facing uphill. If the brake pedal is
released and then reapplied while
HSA is activated, the brake pedal
may feel firmer with less pedal
travel.
Ride Control Systems
Traction Control/
Electronic Stability
Control
System Operation
The vehicle has a Traction Control
System (TCS) and StabiliTrak/
Electronic Stability Control (ESC),
an electronic stability control
system. These systems help limit
wheel spin and assist the driver in
maintaining control, especially on
slippery road conditions.
TCS activates if it senses any of the
drive wheels are spinning or
beginning to lose traction. When this
happens, TCS applies the brakes to
the spinning wheels and reduces
engine power to limit wheel spin.
StabiliTrak/ESC activates when the
vehicle senses a difference between
the intended path and the direction
the vehicle is actually traveling.
StabiliTrak/ESC selectively applies
braking pressure to any one of the
vehicle wheel brakes to assist thedriver in keeping the vehicle on the
intended path. Trailer Sway Control
(TSC) is also on automatically when
the vehicle is started. See
Trailer
Sway Control (TSC) 0225.
If cruise control is being used and
traction control or StabiliTrak/ESC
begins to limit wheel spin, cruise
control will disengage. Cruise
control may be turned back on when
road conditions allow.
Both systems come on
automatically when the vehicle is
started and begins to move. The
systems may be heard or felt while
they are operating or while
performing diagnostic checks. This
is normal and does not mean there
is a problem with the vehicle.
It is recommended to leave both
systems on for normal driving
conditions, but it may be necessary
to turn TCS off if the vehicle gets
stuck in sand, mud, ice, or snow.
See If the Vehicle Is Stuck 0172
and “Turning the Systems Off and
On” later in this section.