Chevrolet Equinox Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12145779) - 2019 - CRC - 7/30/18
OnStar 401
OnStar
OnStar Overview
OnStar Overview . . . . . . . . . . . . . 401
OnStar Services
Emergency . . . . . . . . . . . . . . . . . . . 402
Security . . . . . . . . . . . . . . . . . . . . . . 403
OnStar Additional Information
OnStar AdditionalInformation . . . . . . . . . . . . . . . . . . 403
OnStar Overview
=Voice Command Button
QBlue OnStar Button
>Red Emergency Button
This vehicle may be equipped with a
comprehensive, in-vehicle system
that can connect to an OnStar
Advisor for Emergency, Security,
Navigation, Connections, and
Diagnostics Services. OnStar
services may require a paid service
plan and data plan. OnStar requires
the vehicle battery and electrical
system, cellular service, and GPS
satellite signals to be available and
operating. OnStar acts as a link to
existing emergency service
providers. OnStar may collect information about you and your
vehicle, including location
information. See OnStar User
Terms, Privacy Statement, and
Software Terms for more details
including system limitations at
www.onstar.com (U.S.) or
www.onstar.ca (Canada).
The OnStar system status light is
next to the OnStar buttons. If the
status light is:
.
Solid Green: System is ready.
. Flashing Green: On a call.
. Red: Indicates a problem.
. Off: System is off. Press
Q
twice to speak with an OnStar
Advisor.
Press
Qor call 1-888-4ONSTAR
(1-888-466-7827) to speak to an
Advisor.
Functionality of the Voice Command
button may vary by vehicle and
region.
Chevrolet Equinox Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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404 OnStar
.PressQto speak with an
Advisor.
OnStar or connected services
cannot work unless the vehicle is in
a place where OnStar has an
agreement with a wireless service
provider for service in that area. The
wireless service provider must also
have coverage, network capacity,
reception, and technology
compatible with OnStar or
connected services. Service
involving location information about
the vehicle cannot work unless GPS
signals are available, unobstructed,
and compatible with the OnStar
hardware. OnStar or connected
services may not work if the OnStar
equipment is not properly installed
or it has not been properly
maintained. If equipment or software
is added, connected, or modified,
OnStar or connected services may
not work. Other problems beyond
the control of OnStar —such as
hills, tall buildings, tunnels, weather,
electrical system design and
architecture of the vehicle, damage to the vehicle in a crash, or wireless
phone network congestion or
jamming
—may prevent service.
See Radio Frequency Statement
0 397.
Services for People with
Disabilities
Advisors provide services to help
with physical disabilities and
medical conditions.
Press
Qto help:
. Locate a gas station with an
attendant to pump gas.
. Find a hotel, restaurant, etc.,
that meets accessibility needs.
. Provide directions to the closest
hospital or pharmacy in urgent
situations.
TTY Users
OnStar has the ability to
communicate to deaf,
hard-of-hearing, or speech-impaired
customers while in the vehicle. The
available dealer-installed TTY
system can provide in-vehicle access to all OnStar services,
except Virtual Advisor and OnStar
Turn-by-Turn Navigation.
If equipped, TTY mode can be
turned on or off by touching
Settings, then Apps, and then
Phone. When TTY mode is on,
phone calls can be made or
received with OnStar using the
infotainment display.
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some
OnStar services. The PIN will need
to be changed the first time when
speaking with an Advisor. To
change the OnStar PIN, contact an
OnStar Advisor by pressing
Qor
calling 1-888-4ONSTAR.
Warranty
OnStar equipment may be
warranted as part of the vehicle
warranty.
Chevrolet Equinox Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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OnStar 405
Languages
The vehicle can be programmed to
respond in multiple languages.
Press
Qand ask for an Advisor.
Advisors are available in English,
Spanish, and French. Available
languages may vary by country.
Potential Issues
OnStar cannot perform Remote
Door Unlock or Stolen Vehicle
Assistance after the vehicle has
been off continuously for 10 days
without an ignition cycle. If the
vehicle has not been started for
10 days, OnStar can contact
Roadside Assistance or a locksmith
to help gain access to the vehicle.
Global Positioning
System (GPS)
. Obstruction of the GPS can
occur in a large city with tall
buildings; in parking garages;
around airports; in tunnels and
underpasses; or in an area with
very dense trees. If GPS signals
are not available, the OnStar
system should still operate to call OnStar. However, OnStar
could have difficulty identifying
the exact location.
. In emergency situations, OnStar
can use the last stored GPS
location to send to emergency
responders.
A temporary loss of GPS can cause
loss of the ability to send a
Turn-by-Turn Navigation route. The
Advisor may give a verbal route or
may ask for a call back after the
vehicle is driven into an open area.
Cellular and GPS Antennas
Cellular reception is required for
OnStar to send remote signals to
the vehicle. Do not place items over
or near the antenna to prevent
blocking cellular and GPS signal
reception.
Unable to Connect to OnStar
Message
If there is limited cellular coverage
or the cellular network has reached
maximum capacity, this message may come on. Press
Qto try the
call again or try again after driving a
few miles into another cellular area.
Vehicle and Power Issues
OnStar services require a vehicle
electrical system, wireless service,
and GPS satellite technologies to be
available and operating for features
to function properly. These systems
may not operate if the battery is
discharged or disconnected.
Add-on Electrical Equipment
The OnStar system is integrated
into the electrical architecture of the
vehicle. Do not add any electrical
equipment. See Add-On Electrical
Equipment 0273. Added electrical
equipment may interfere with the
operation of the OnStar system and
cause it to not operate.
Vehicle Software Updates
OnStar or GM may remotely deliver
software updates or changes to the
vehicle without further notice or
consent. These updates or changes
may enhance or maintain safety,
Chevrolet Equinox Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Index 413
IndexA
About Driving the Vehicle . . . . . . . . . 3
Accessories andModifications . . . . . . . . . . . . . . . . . . 277
Accessory Power . . . . . . . . . . . . . . . 201
Adaptive Cruise Control . . . . . . . . 224
Add-On Electrical Equipment . . . 273
Additional Information
OnStar . . . . . . . . . . . . . . . . . . . . . . . 403
Additional Maintenance
and Care . . . . . . . . . . . . . . . . . . . . . . 376
Adjustments Lumbar, Front Seats . . . . . . . . . . . . 60
Air Cleaner/Filter, Engine . . . . . . . 290
Air Conditioning . . . . . . . . . . . 169, 171
Air Filter, Passenger
Compartment . . . . . . . . . . . . . . . . . 175
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 174
Airbag System Check . . . . . . . . . . . . . . . . . . . . . . . . . . 88
How Does an AirbagRestrain? . . . . . . . . . . . . . . . . . . . . . 81
Passenger Sensing System . . . . 83
What Makes an Airbag Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 81
What Will You See after an Airbag Inflates? . . . . . . . . . . . . . . . 82 Airbag System (cont'd)
When Should an Airbag
Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 80
Where Are the Airbags? . . . . . . . . 79
Airbags Adding Equipment to theVehicle . . . . . . . . . . . . . . . . . . . . . . . . 87
Passenger Status Indicator . . . 130
Readiness Light . . . . . . . . . . . . . . 130
Servicing Airbag-Equipped Vehicles . . . . . . . . . . . . . . . . . . . . . . . 87
System Check . . . . . . . . . . . . . . . . . . 77
Alarm Vehicle Security . . . . . . . . . . . . . . . . 47
Alert Lane Change . . . . . . . . . . . . . . . . . 246
Side Blind Zone (SBZA) . . . . . . 246
All-Season Tires . . . . . . . . . . . . . . . . 317
All-Wheel Drive . . . . . . . . . . . . 214, 301
Antilock Brake System (ABS) . . . 215
Warning Light . . . . . . . . . . . . . . . . . 135
Appearance Care Exterior . . . . . . . . . . . . . . . . . . . . . . . 359
Interior . . . . . . . . . . . . . . . . . . . . . . . . 363
Assistance Program, Roadside . . . . . . . . . . . . . . . . . . . . . . 391
Assistance Systems for Driving . . . . . . . . . . . . . . . . . . . . . . . . 240
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414 Index
Assistance Systems forParking and Backing . . . . . . . . . . 236
Auto Stop Stop/Start System . . . . . . . . . . . . 198
Automatic Dimming Mirrors . . . . . . . . . . . . . . . . 51
Door Locks . . . . . . . . . . . . . . . . . . . . . 41
Forward Braking . . . . . . . . . . . . . . 242
Headlamp System . . . . . . . . . . . . 163
Transmission . . . . . . . . . . . . . . . . . 210
Transmission Fluid . . . . . . . . . . . 290
Automatic Transmission Manual Mode . . . . . . . . . . . . . . . . . 212
Shift Lock Control FunctionCheck . . . . . . . . . . . . . . . . . . . . . . . 301
B
BatteryExterior Lighting BatterySaver . . . . . . . . . . . . . . . . . . . . . . . 167
Load Management . . . . . . . . . . . . 167
Power Protection . . . . . . . . . . . . . 167
Battery - North America . . . . 300, 351
Biodiesel . . . . . . . . . . . . . . . . . . . . . . . 254
Blade Replacement, Wiper . . . . . 302
Brake Parking, Electric . . . . . . . . . . . . . . 216
System Warning Light . . . . . . . . 134 Brakes . . . . . . . . . . . . . . . . . . . . . . . . . . 298
Antilock . . . . . . . . . . . . . . . . . . . . . . . 215
Assist . . . . . . . . . . . . . . . . . . . . . . . . . 217
Fluid . . . . . . . . . . . . . . . . . . . . . . . . . . 299
Braking . . . . . . . . . . . . . . . . . . . . . . . . . 180 Automatic Forward . . . . . . . . . . . 242
Braking System
Front Pedestrian (FPB) . . . . . . . 244
Break-In, New Vehicle . . . . . . . . . . 194
Bulb Replacement Front Turn Signal and Fog
Lamps . . . . . . . . . . . . . . . . . . . . . . 306
Halogen Bulbs . . . . . . . . . . . . . . . . 305
Headlamp Aiming . . . . . . . . . . . . . 305
Headlamps . . . . . . . . . . . . . . 305, 306
High Intensity Discharge (HID) Lighting . . . . . . . . . . . . . . . 305
License Plate Lamps . . . . . . . . . 308
Taillamps . . . . . . . . . . . . . . . . . . . . . 307
Buying New Tires . . . . . . . . . . . . . . . 332
C
Calibration . . . . . . . . . . . . . . . . . . . . . . 114
California Perchlorate MaterialsRequirements . . . . . . . . . . . . . . . 277 California
Proposition
65 Warning . . . . . . . . . .276, 300, 351,
Back Cover
Canadian Vehicle Owners . . . . . . . . 2
Capacities and Specifications . . . . . . . . . . . . . . . . . 384
Carbon Monoxide Engine Exhaust . . . . . . . . . . . . . . . 203
Liftgate . . . . . . . . . . . . . . . . . . . . . . . . . 42
Winter Driving . . . . . . . . . . . . . . . . 188
Cargo Cover . . . . . . . . . . . . . . . . . . . . . . . . . 108
Tie-Downs . . . . . . . . . . . . . . . . . . . . 109
Caution, Danger, and Warning . . . . 3
Center Console Storage . . . . . . . . 107
Chains, Tire . . . . . . . . . . . . . . . . . . . . 337
Charging Wireless . . . . . . . . . . . . . . . . . . . . . . .116
Charging System Light . . . . . . . . . 131
Check Engine Light (MalfunctionIndicator) . . . . . . . . . . . . . . . . . . . . 132
Child Restraints Infants and Young Children . . . . . 91
Lower Anchors and Tethers
for Children . . . . . . . . . . . . . . . . . . . 96
Older Children . . . . . . . . . . . . . . . . . . 89
Chevrolet Equinox Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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416 Index
Door (cont'd)Power Locks . . . . . . . . . . . . . . . . . . . . 40
Drive Belt Routing, Engine . . . . . . 386
Drive Systems All-Wheel Drive . . . . . . . . . . 214, 301
Driver Assistance Systems . . . . . 234
Driver Behavior . . . . . . . . . . . . . . . . . 178
Driver Information Center (DIC) . . . . . . . . . . . . . 141, 146
Driving Assistance Systems . . . . . . . . . . 240
Characteristics andTowing Tips . . . . . . . . . . . . . . . . . 264
Defensive . . . . . . . . . . . . . . . . . . . . . 180
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . 180
Environment . . . . . . . . . . . . . . . . . . 179
For Better Fuel Economy . . . . . . . 27
Hill and Mountain Roads . . . . . . 187
If the Vehicle is Stuck . . . . . . . . . 189
Loss of Control . . . . . . . . . . . . . . . 182
Off-Road . . . . . . . . . . . . . . . . . . . . . 182
Off-Road Recovery . . . . . . . . . . . 181
Vehicle Load Limits . . . . . . . . . . . 190
Wet Roads . . . . . . . . . . . . . . . . . . . 186
Winter . . . . . . . . . . . . . . . . . . . . . . . . 188
Driving the Vehicle . . . . . . . . . . . . . . . . 3
Dual Automatic Climate Control System . . . . . . . . . . . . . . . . 171E
Electric Parking Brake . . . . . . . . . . 216
Electric Parking Brake Light . . . . 134
Electrical Equipment,Add-On . . . . . . . . . . . . . . . . . . . . . . . 273
Electrical System Engine Compartment FuseBlock . . . . . . . . . . . . . . . . . . . . . . . . 309
Fuses and Circuit Breakers . . . 309
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . . . . . . 312
Overload . . . . . . . . . . . . . . . . . . . . . 308
Rear Compartment Fuse Block . . . . . . . . . . . . . . . . . . . . . . . . 314
Emergency OnStar . . . . . . . . . . . . . . . . . . . . . . . 402
Engine Air Cleaner/Filter . . . . . . . . . . . . . 290
Check Light (MalfunctionIndicator) . . . . . . . . . . . . . . . . . . . . 132
Compartment Overview . . . . . . . 280
Coolant Temperature Gauge . . . . . . . . . . . . . . . . . . . . . . 129
Cooling System . . . . . . . . . . . . . . . 292
Drive Belt Routing . . . . . . . . . . . . 386
Exhaust . . . . . . . . . . . . . . . . . . . . . . 203
Heater . . . . . . . . . . . . . . . . . . . . . . . . 199
Oil Life System . . . . . . . . . . . . . . . 289 Engine (cont'd)
Oil Pressure Light . . . . . . . . . . . . 138
Overheating . . . . . . . . . . . . . . . . . . 296
Power Messages . . . . . . . . . . . . . 151
Running While Parked . . . . . . . . 204
Starting . . . . . . . . . . . . . . . . . . . . . . . 196
Engines Diesel Fuel . . . . . . . . . . . . . . . . . . . 252
Entry Lighting . . . . . . . . . . . . . . . . . . . 166
Equipment, Towing . . . . . . . . . . . . . 271
Event Data Recorders . . . . . . . . . . 399
Exhaust Fluid
Diesel . . . . . . . . . . . . . . . . . . . . . . . . 205
Exit Lighting . . . . . . . . . . . . . . . . . . . . 166
Extended Parking . . . . . . . . . . . . . . . 202
Extender, Seat Belt . . . . . . . . . . . . . . 75
Exterior Lamp Controls . . . . . . . . . 160
Exterior Lighting Battery
Saver . . . . . . . . . . . . . . . . . . . . . . . . . 167
F
FeaturesMemory . . . . . . . . . . . . . . . . . . . . . . . . . 12
Filter . . . . . . . . . . . . . . . . . . . . . . . . . . . . 204
Replacement (Fuel) . . . . . . . . . . . 258
Filter, Engine Air Cleaner . . . . . . . . . . . 290
Flash-to-Pass . . . . . . . . . . . . . . . . . . . 162
Chevrolet Equinox Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Index 419
Lighting (cont'd)Illumination Control . . . . . . . . . . . 165
LED . . . . . . . . . . . . . . . . . . . . . . . . . . 305
Lights
Airbag Readiness . . . . . . . . . . . . . 130
Antilock Brake System(ABS) Warning . . . . . . . . . . . . . . 135
Brake System Warning . . . . . . . 134
Charging System . . . . . . . . . . . . . 131
Check Engine (Malfunction Indicator) . . . . . . . . . . . . . . . . . . . . 132
Cruise Control . . . . . . . . . . . . . . . . 140
Diesel Exhaust Fluid (DEF) . . . 139
Electric Parking Brake . . . . . . . . 134
Engine Oil Pressure . . . . . . . . . . 138
Flash-to-Pass . . . . . . . . . . . . . . . . . 162
Front Fog Lamp . . . . . . . . . . . . . . 140
High-Beam On . . . . . . . . . . . . . . . . 140
High/Low Beam Changer . . . . . 162
Lane Keep Assist . . . . . . . . . . . . . 136
Low Fuel Warning . . . . . . . . . . . . 139
Seat Belt Reminders . . . . . . . . . . 129
Security . . . . . . . . . . . . . . . . . . . . . . 139
Service Electric Parking Brake . . . . . . . . . . . . . . . . . . . . . . . 135
StabiliTrak OFF . . . . . . . . . . . . . . . 137
Tire Pressure . . . . . . . . . . . . . . . . . 138
Tow/Haul Mode . . . . . . . . . . . . . . . 135 Lights (cont'd)
Traction Control System
(TCS)/StabiliTrak . . . . . . . . . . . . 137
Traction Off . . . . . . . . . . . . . . . . . . . 136
Wait to Start . . . . . . . . . . . . . . . . . . 137
Locks Automatic Door . . . . . . . . . . . . . . . . . 41
Delayed Locking . . . . . . . . . . . . . . . . 40
Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Lockout Protection . . . . . . . . . . . . . . 41
Power Door . . . . . . . . . . . . . . . . . . . . . 40
Safety . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Loss of Control . . . . . . . . . . . . . . . . . 182
Low Fuel Warning Light . . . . . . . . . 139
Lower Anchors and Tethers for Children (LATCH
System) . . . . . . . . . . . . . . . . . . . . . . . . 96
Lumbar Adjustment . . . . . . . . . . . . . . 60
Front Seats . . . . . . . . . . . . . . . . . . . . . 60
M
MaintenanceRecords . . . . . . . . . . . . . . . . . . . . . . 382
Maintenance and Care
Additional . . . . . . . . . . . . . . . . . . . . . 376
Maintenance Schedule . . . . . . . . . 370 Maintenance Schedule (cont'd)
Recommended Fluids and
Lubricants . . . . . . . . . . . . . . . . . . . 379
Malfunction Indicator Lamp . . . . . 132
Manual Mode . . . . . . . . . . . . . . . . . . . 212
Memory Features . . . . . . . . . . . . . . . . 12
Memory Seats . . . . . . . . . . . . . . . . . . . 61
Messages Engine Power . . . . . . . . . . . . . . . . 151
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 150
Vehicle Speed . . . . . . . . . . . . . . . . 151
Mirrors Automatic Dimming . . . . . . . . . . . . . 51
Automatic DimmingRearview . . . . . . . . . . . . . . . . . . . . . . 51
Convex . . . . . . . . . . . . . . . . . . . . . . . . . 50
Folding . . . . . . . . . . . . . . . . . . . . . . . . . 50
Heated . . . . . . . . . . . . . . . . . . . . . . . . . 50
Manual Rearview . . . . . . . . . . . . . . . 51
Power . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Tilt in Reverse . . . . . . . . . . . . . . . . . . 51
Mirrors, Interior Rearview . . . . . . . . 51
Monitor System, Tire Pressure . . . . . . . . . . . . . . . . . . . . . . 325
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422 Index
Service (cont'd)Accessories and
Modifications . . . . . . . . . . . . . . . . 277
Climate Control System . . . . . . . 169
Doing Your Own Work . . . . . . . . 277
Maintenance Records . . . . . . . . 382
Maintenance, General
Information . . . . . . . . . . . . . . . . . . 368
Parts Identification Label . . . . . 383
Scheduling Appointments . . . . . 393
Service Electric Parking Brake Light . . . . . . . . . . . . . . . . . . . . 135
Services Special Application . . . . . . . . . . . 375
Servicing the Airbag . . . . . . . . . . . . . 87
Shift Lock Control Function Check, Automatic
Transmission . . . . . . . . . . . . . . . . . . 301
Shifting Into Park . . . . . . . . . . . . . . . . . . . . . . 201
Out of Park . . . . . . . . . . . . . . . . . . . 202
Side Blind Zone Alert (SBZA) . . . 246
Signals, Turn and Lane-Change . . . . . . . . . . . . . . . . . 164
Spare Tire Compact . . . . . . . . . . . . . . . . . . . . . . 350
Special Application Services . . . . 375 Specifications and
Capacities . . . . . . . . . . . . . . . . . . . . . 384
Speedometer . . . . . . . . . . . . . . . . . . . 127
StabiliTrak OFF Light . . . . . . . . . . . . . . . . . . . . . 137
Start Assist, Hill . . . . . . . . . . . . . . . . . 218
Start Vehicle, Remote . . . . . . . . . . . 36
Starter Switch Check . . . . . . . . . . . 301
Starting the Engine . . . . . . . . . . . . . 196
Steering . . . . . . . . . . . . . . . . . . . . . . . . 181 Heated Wheel . . . . . . . . . . . . . . . . .112
Wheel Adjustment . . . . . . . . . . . . .112
Wheel Controls . . . . . . . . . . . . . . . .112
Stop/Start System . . . . . . . . . . . . . . 198
Storage Areas Cargo Cover . . . . . . . . . . . . . . . . . . 108
Center Console . . . . . . . . . . . . . . . 107
Convenience Net . . . . . . . . . . . . . 109
Glove Box . . . . . . . . . . . . . . . . . . . . 107
Rear Compartment/StoragePanel Cover . . . . . . . . . . . . . . . . . 108
Roof Rack System . . . . . . . . . . . . .110
Sunglasses . . . . . . . . . . . . . . . . . . . 107
Storage Compartments . . . . . . . . . 107
Storing the Tire Sealant and Compressor Kit . . . . . . . . . . . . . . . 345
Struts Gas . . . . . . . . . . . . . . . . . . . . . . . . . . . 303 Stuck Vehicle . . . . . . . . . . . . . . . . . . . 189
Summer Tires . . . . . . . . . . . . . . . . . . 318
Sun Visors . . . . . . . . . . . . . . . . . . . . . . . 54
Sunglass Storage . . . . . . . . . . . . . . . 107
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . 3
System
Forward CollisionAlert (FCA) . . . . . . . . . . . . . . . . . . 240
Infotainment . . . . . . . . . . . . . 168, 400
Roof Rack . . . . . . . . . . . . . . . . . . . . .110
Systems Driver Assistance . . . . . . . . . . . . . 234
T
Tachometer . . . . . . . . . . . . . . . . . . . . . 127
Taillamps . . . . . . . . . . . . . . . . . . . . . . . 307
Text Telephone (TTY) Users . . . . 390
Theft-Deterrent Systems . . . . . . . . . 49Immobilizer . . . . . . . . . . . . . . . . . . . . . 48
Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . 316
All-Season . . . . . . . . . . . . . . . . . . . . 317
Buying New Tires . . . . . . . . . . . . . 332
Chains . . . . . . . . . . . . . . . . . . . . . . . . 337
Changing . . . . . . . . . . . . . . . . . . . . . 345
Compact Spare . . . . . . . . . . . . . . . 350
Designations . . . . . . . . . . . . . . . . . 320