2019 CHEVROLET CRUZE service

Chevrolet Cruze Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146336) - 2019 - crc - 10/22/18
ContentsIntroduction . . . . . . . . . . . . . . . . . . . . . . 2
In Brief . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Keys, Doors, and Windows . . . . . 28
Seats and Restraints . . . . . . . . . . . 57
Storage . . . . . . . . . . . . . . . . . . . . . . . 106
Instruments and Controls . . . . . . 109
Lighting . . . . . . . . . . . . . . . . . . . . . . . 143
Infotainment System . . . . . . . . . . 150
Climate Controls . . . . . . . . . . . . . . 151
Driving and Operating . . . . . . . . . 158
Vehicle Care . . . . . . . . . . . . . . . . . . 228
Service and Maintenance . . . . . 322
Technical Data . . . . . . . . . . . . . . . . 337
Customer Information . . . . . . . . . 341
Reporting Safety Defects . . . . . . 352
OnStar . . . . . . . . . . . . . . . . . . . . . . . . 355
Connected Services . . . . . . . . . . . 363
Index . . . . . . . . . . . . . . . . . . . . 367

Chevrolet Cruze Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146336) - 2019 - crc - 10/22/18
2 Introduction
Introduction
The names, logos, emblems,
slogans, vehicle model names, and
vehicle body designs appearing in
this manual including, but not limited
to, GM, the GM logo, CHEVROLET,
the CHEVROLET Emblem, and
CRUZE are trademarks and/or
service marks of General Motors
LLC, its subsidiaries, affiliates,
or licensors.
For vehicles first sold in Canada,
substitute the name“General
Motors of Canada Company” for
Chevrolet Motor Division where it
appears in this manual. This manual describes features that
may or may not be on the vehicle
because of optional equipment that
was not purchased on the vehicle,
model variants, country
specifications, features/applications
that may not be available in your
region, or changes subsequent to
the printing of this owner
’s manual.
Refer to the purchase
documentation relating to your
specific vehicle to confirm the
features.
Keep this manual in the vehicle for
quick reference.
Canadian Vehicle Owners
A French language manual can be
obtained from your dealer, at
www.helminc.com, or from:
Propriétaires Canadiens
On peut obtenir un exemplaire de
ce guide en français auprès du
concessionnaire ou à l'adresse
suivante: Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
USA
Using this Manual
To quickly locate information about
the vehicle, use the Index in the
back of the manual. It is an
alphabetical list of what is in the
manual and the page number where
it can be found.
Danger, Warning, and
Caution
Warning messages found on vehicle
labels and in this manual describe
hazards and what to do to avoid or
reduce them.
Litho in U.S.A.
Part No. 84169515 B Second Printing©2018 General Motors LLC. All Rights Reserved.

Chevrolet Cruze Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146336) - 2019 - crc - 10/22/18
Introduction 3
{Danger
Danger indicates a hazard with a
high level of risk which will result
in serious injury or death.
{Warning
Warning indicates a hazard that
could result in injury or death.
Caution
Caution indicates a hazard that
could result in property or vehicle
damage.
A circle with a slash through it is a
safety symbol which means“Do
Not,” “Do not do this,” or“Do not let
this happen.”
Symbols
The vehicle has components and
labels that use symbols instead of
text. Symbols are shown along with
the text describing the operation or
information relating to a specific
component, control, message,
gauge, or indicator.
M: Shown when the owner ’s
manual has additional instructions
or information.
*: Shown when the service
manual has additional instructions
or information.
0: Shown when there is more
information on another page —
“see page.” Vehicle Symbol Chart
Here are some additional symbols
that may be found on the vehicle
and what they mean. See the
features in this manual for
information.
u:
Air Conditioning System
G:Air Conditioning Refrigerant Oil
9:Airbag Readiness Light
!:Antilock Brake System (ABS)
$:Brake System Warning Light
9:Dispose of Used Components
Properly
P: Do Not Apply High Pressure
Water
B: Engine Coolant Temperature
_: Flame/Fire Prohibited
H:Flammable
[:Forward Collision Alert
R: Fuse Block Cover Lock
Location
+: Fuses
j:ISOFIX/LATCH System Child
Restraints

Chevrolet Cruze Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146336) - 2019 - crc - 10/22/18
30 Keys, Doors, and Windows
Interference from radio-frequency
identification (RFID) tags may
prevent the key from starting the
vehicle. Keep RFID tags away from
the key when starting the vehicle.
The key that is part of the RKE
transmitter can be used for the
ignition and all locks if the vehicle is
a Key Access vehicle. If the vehicle
has the keyless ignition, the key can
be used for the locks.Flip Key
Press the button on the RKE
transmitter to extend the key. Press
the button and the key blade to
retract the key.
If the vehicle has an ignition, and it
becomes difficult to turn the key,
inspect the key blade for debris.
Periodically clean with a brush
or pick.Keyless Access
Remove the key by pressing the
button on the side of the RKE
transmitter near the bottom and pull
the key out. Never pull the key out
without pressing the button.
See your dealer if a new key is
needed.
If locked out of the vehicle, contact
Roadside Assistance. See Roadside
Assistance Program 0345.
With an active OnStar or connected
service plan, an OnStar Advisor
may remotely unlock the vehicle.
See OnStar Overview 0355.

Chevrolet Cruze Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146336) - 2019 - crc - 10/22/18
Keys, Doors, and Windows 31
Remote Keyless Entry
(RKE) System
SeeRadio Frequency Statement
0 351.
If there is a decrease in the Remote
Keyless Entry (RKE) operating
range:
. Check the distance. The
transmitter may be too far from
the vehicle.
. Check the location. Other
vehicles or objects may be
blocking the signal.
. Check the transmitter's battery.
See “Battery Replacement” later
in this section.
. If the transmitter is still not
working correctly, see your
dealer or a qualified technician
for service.
Remote Keyless Entry
(RKE) System Operation
(Keyless Access)
The Keyless Access system allows
for vehicle entry when the Remote
Keyless Entry (RKE) transmitter is
within 1 m (3 ft). See “Keyless
Access Operation” later in this
section.
The RKE transmitter functions may
work up to 60 m (197 ft) away from
the vehicle.
Other conditions can impact the
performance of the transmitter. See
Remote Keyless Entry (RKE)
System 031.
Q:Press to lock all doors.
The turn signal indicators may flash
and/or the horn may sound on the
second press to indicate locking.
See Vehicle Personalization 0139.
If the driver door is open when
Qis
pressed, all doors will lock and then
the driver door will immediately
unlock, if enabled. See Vehicle
Personalization 0139.
If the passenger door is open when
Qis pressed, all doors lock.

Chevrolet Cruze Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146336) - 2019 - crc - 10/22/18
50 Keys, Doors, and Windows
.PressKon the RKE transmitter.
. Unlock the vehicle using the
Keyless Access system,
if equipped.
. Start the vehicle.
To avoid setting off the alarm by
accident:
. Lock the vehicle after all
occupants have left the vehicle
and all doors are closed.
. Always unlock a door with the
RKE transmitter or use the
Keyless Access system,
if equipped.
Unlocking the driver door with the
key will not disarm the system or
turn off the alarm.
How to Detect a Tamper
Condition
IfKis pressed on the RKE
transmitter and the horn chirps and
the lamps flash three times, an
alarm occurred previously while the
alarm system was armed. If the alarm has been activated, a
message will appear on the DIC.
Immobilizer
See
Radio Frequency Statement
0 351.
Immobilizer Operation
(Key Access)
This vehicle has a passive
theft-deterrent system.
The system does not have to be
manually armed or disarmed.
The vehicle is automatically
immobilized when the key is
removed from the ignition.
The system is automatically
disarmed when the vehicle is
started with the correct key. The key
uses a transponder that matches an
immobilizer control unit in the
vehicle and automatically disarms
the system. Only an authorized key
starts the vehicle. The vehicle may
not start if the key is damaged.
The security light in the instrument
cluster comes on if there is a
problem with arming or disarming
the theft-deterrent system.
When trying to start the vehicle, the
security light comes on briefly when
the ignition is turned on.
If the engine does not start and the
security light stays on, there is a
problem with the system. Turn the
ignition off and try again.
If the engine still does not start, and
the key appears to be undamaged
or the light continues to stay on, try
another ignition key. If the engine
does not start with the other key, the
vehicle needs service. If the vehicle
does start, the first key may be
damaged. See your dealer who can
service the theft-deterrent system
and have a new key made.

Chevrolet Cruze Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146336) - 2019 - crc - 10/22/18
Keys, Doors, and Windows 51
Do not leave the transmitter or
device that disarms or deactivates
the theft-deterrent system in the
vehicle.
Immobilizer Operation
(Keyless Access)
This vehicle has a passive
theft-deterrent system.
The system does not have to be
manually armed or disarmed.
The vehicle is automatically
immobilized when the transmitter
leaves the vehicle.
The immobilization system is
disarmed when the ignition button is
pressed and a valid transmitter is
found in the vehicle.
The security light in the instrument
cluster comes on when there is a
problem with arming or disarming
the theft-deterrent system.
The system has one or more
transmitters matched to an
immobilizer control unit in your
vehicle. Only a correctly matched
transmitter will start the vehicle.
If the transmitter is ever damaged,
you may not be able to start your
vehicle.
When trying to start the vehicle, the
security light comes on briefly when
the ignition is turned on.
If the engine does not start and the
security light stays on, there is a
problem with the system. Turn the
vehicle off and try again.If the RKE transmitter appears to be
undamaged, try another transmitter.
Or, you may try placing the
transmitter in the front cupholder.
See
“Starting the Vehicle with a Low
Transmitter Battery” underRemote
Keyless Entry (RKE) System
Operation (Keyless Access) 031 or
Remote Keyless Entry (RKE)
System Operation (Key Access)
0 38.
If the engine does not start with the
other transmitter or when the
transmitter is in the front cupholder,
your vehicle needs service. See
your dealer who can service the
theft-deterrent system and have a
new transmitter programmed to the
vehicle.
Do not leave the transmitter or
device that disarms or deactivates
the theft-deterrent system in the
vehicle.

Chevrolet Cruze Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146336) - 2019 - crc - 10/22/18
Seats and Restraints 79
The vehicle has a feature that may
automatically unlock the doors, turn
on the interior lamps and hazard
warning flashers, and shut off the
fuel system after the airbags inflate.
The feature may also activate,
without airbag inflation, after an
event that exceeds a predetermined
threshold. After turning the ignition
off and then on again, the fuel
system will return to normal
operation; the doors can be locked,
the interior lamps can be turned off,
and the hazard warning flashers can
be turned off using the controls for
those features. If any of these
systems are damaged in the crash
they may not operate as normal.
{Warning
A crash severe enough to inflate
the airbags may have also
damaged important functions in
the vehicle, such as the fuel
system, brake and steering
systems, etc. Even if the vehicle
appears to be drivable after a(Continued)
Warning (Continued)
moderate crash, there may be
concealed damage that could
make it difficult to safely operate
the vehicle.
Use caution if you should attempt
to restart the engine after a crash
has occurred.
In many crashes severe enough to
inflate the airbag, windshields are
broken by vehicle deformation.
Additional windshield breakage may
also occur from the front outboard
passenger airbag.
. Airbags are designed to inflate
only once. After an airbag
inflates, you will need some new
parts for the airbag system.
If you do not get them, the
airbag system will not be there
to help protect you in another
crash. A new system will include
airbag modules and possibly
other parts. The service manual
for the vehicle covers the need
to replace other parts. .
The vehicle has a crash sensing
and diagnostic module which
records information after a
crash.
See Vehicle Data Recording and
Privacy 0353 andEvent Data
Recorders 0353.
. Let only qualified technicians
work on the airbag systems.
Improper service can mean that
an airbag system will not work
properly. See your dealer for
service.
Passenger Sensing
System
The vehicle has a passenger
sensing system for the front
outboard passenger position. The
passenger airbag status indicator
will light on the overhead console
when the vehicle is started.