2019 CHEVROLET CRUZE service

Chevrolet Cruze Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146336) - 2019 - crc - 10/22/18
Connected Services 363
Connected
Services
Connected Services
Navigation . . . . . . . . . . . . . . . . . . . . 363
Connections . . . . . . . . . . . . . . . . . . 364
Diagnostics . . . . . . . . . . . . . . . . . . . 366
Connected Services
Navigation
Navigation requires a specific
OnStar or connected service plan.
Press
Qto receive Turn-by-Turn
directions or have them sent to the
vehicle’s navigation screen,
if equipped.
Turn-by-Turn Navigation
1. PressQto connect to an
Advisor.
2. Request directions to be downloaded to the vehicle.
3. Follow the voice-guided commands.
Using Voice Commands
During a Planned Route
Functionality of the Voice Command
button, if equipped, may vary by
vehicle and region. For some
vehicles, press
=to open the OnStar app on the infotainment
display. For other vehicles press
=
as follows.
Cancel Route
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Cancel route.” System
responds: “Do you want to
cancel directions?”
3. Say “Yes.”System responds:
“OK, request completed, thank
you, goodbye.”
Route Preview
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Route preview.” System
responds with the next three
maneuvers.
Repeat
1. Press
=. System responds:
“OnStar ready,” then a tone.

Chevrolet Cruze Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146336) - 2019 - crc - 10/22/18
364 Connected Services
2. Say“Repeat.” System
responds with the last direction
given, then responds with
“OnStar ready,” then a tone.
Get My Destination
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Get my destination.”
System responds with the
address and distance to the
destination, then responds with
“OnStar ready,” then a tone.
Send Destination to Vehicle
Directions can be sent to the
vehicle’s navigation screen,
if equipped.
Press
Q, then ask the Advisor to
download directions to the vehicle’s
navigation system, if equipped. After
the call ends, the navigation screen
will provide prompts to begin driving
directions. Routes that are sent to
the navigation screen can only be
canceled through the navigation
system. See www.onstar.com (U.S.) or
www.onstar.ca (Canada).
Connections
The following services help with
staying connected.
For coverage maps, see
www.onstar.com (U.S.) or
www.onstar.ca (Canada).
Ensuring Security
.
Change the default passwords
for the Wi-Fi hotspot and
myChevrolet mobile application.
Make these passwords different
from each other and use a
combination of letters, numbers,
and symbols to increase the
security.
. Change the default name of the
SSID (Service Set Identifier).
This is your network’s name that
is visible to other wireless
devices. Choose a unique name
and avoid family names or
vehicle descriptions. Wi-Fi Hotspot (If Equipped)
The vehicle may have a built-in
Wi-Fi hotspot that provides access
to the Internet and web content at
4G LTE speed. Up to seven mobile
devices can be connected. A data
plan is required. Use the in-vehicle
controls only when it is safe to
do so.
1. To retrieve Wi-Fi hotspot information, press
=to open
the OnStar app on the
infotainment display, then
select Wi-Fi Hotspot. On some
vehicles, touch Wi-Fi or Wi-Fi
Settings on the screen.
2. The Wi-Fi settings will display the Wi-Fi hotspot name (SSID),
password, and on some
vehicles, the connection type
(no Internet connection, 3G,
4G, 4G LTE), and signal quality
(poor, good, excellent).
3. To change the SSID or password, press
Qor call
1-888-4ONSTAR to connect
with an Advisor. On some

Chevrolet Cruze Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146336) - 2019 - crc - 10/22/18
Connected Services 365
vehicles, the SSID and
password can be changed in
the Wi-Fi Hotspot menu.
After initial set-up, your vehicle’s
Wi-Fi hotspot will connect
automatically to your mobile
devices. Manage data usage by
turning Wi-Fi on or off on your
mobile device, using the
myChevrolet mobile app, or by
contacting an OnStar Advisor. On
some vehicles, Wi-Fi can also be
managed from the Wi-Fi
Hotspot menu.
MyChevrolet Mobile App (If
Available)
Download the myChevrolet mobile
app to compatible Apple and
Android smartphones. Chevrolet
users can access the following
services from a smartphone:
. Remotely start/stop the vehicle,
if factory-equipped.
. Lock/unlock doors, if equipped
with automatic locks.
. Activate the horn and lamps. .
Check the vehicle’s fuel level, oil
life, or tire pressure,
if factory-equipped with the Tire
Pressure Monitor System.
. Send destinations to the vehicle.
. Locate the vehicle on a map
(U.S. market only).
. Turn the vehicle's Wi-Fi hotspot
on/off, manage settings, and
monitor data consumption,
if equipped.
. Locate a dealer and schedule
service.
. Request roadside assistance.
. Set a parking reminder with pin
drop, take a photo, make a note,
and set a timer.
. Connect with Chevrolet on social
media.
Features are subject to change. For
myChevrolet mobile app information
and compatibility, see
my.chevrolet.com.
An active OnStar or connected
service plan may be required.
A compatible device, factory-installed remote start, and
power locks are required. Data rates
apply. See www.onstar.com for
details and system limitations.
Remote Services
Contact an OnStar Advisor to
unlock the doors or sound the horn
and flash the lamps.
Marketplace
OnStar Advisors can provide offers
from restaurants and retailers on
your route, help locate hotels,
or book a room. These services
vary by market.
OnStar Hands-Free Calling
Make and receive calls with the
built-in wireless calling service,
which requires available minutes.
Functionality of the Voice Command
button may vary by vehicle and
region. For some vehicles, press
=
to open the OnStar app on the
infotainment display, then select
Hands-Free calling. For other
vehicles press
=as follows.

Chevrolet Cruze Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146336) - 2019 - crc - 10/22/18
366 Connected Services
Make a Call1. Press
=. System responds:
“OnStar ready.”
2. Say “Call.”System responds:
“Call. Please say the name or
number to call.”
3. Say the entire number without pausing, including a “1”and the
area code. System responds:
“OK, calling.”
Calling 911 Emergency
1. Press=. System responds:
“OnStar ready.”
2. Say “Call.”System responds:
“Call. Please say the name or
number to call.”
3. Say “911”without pausing.
System responds: “911.”
4. Say “Call.”System responds:
“OK, dialing 911.”
Retrieve My Number
1. Press=. System responds:
“OnStar ready.” 2. Say
“My number.” System
responds: “Your OnStar
Hands-Free Calling number is,”
then says the number.
End a Call
Press=. System responds: “Call
ended.”
Verify Minutes and Expiration
Press=and say “Minutes” then
“Verify” to check how many minutes
remain and their expiration date.
If equipped, press
=and touch
Account Services to view the
number of remaining minutes,
available Wi-Fi data, and other
account information.
Diagnostics
By monitoring and reporting on the
vehicle's key systems, OnStar
Advanced Diagnostics, if equipped,
provides a way to keep up on
maintenance. Capabilities vary by
model. See www.onstar.com for
details and system limitations.
Features are subject to change. For updates on feature capabilities, see
my.chevrolet.com. Message and
data rates may apply.

Chevrolet Cruze Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146336) - 2019 - crc - 10/22/18
Index 369
Cleaning (cont'd)Interior Care . . . . . . . . . . . . . . . . . . 317
Climate Control Systems . . . . . . . 151 Air Conditioning . . . . . . . . . . . . . . 151
Automatic . . . . . . . . . . . . . . . . . . . . . 153
Heating . . . . . . . . . . . . . . . . . . . . . . . 151
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Cluster, Instrument . . . . . . . . . . . . . 115
Cold Weather Operation . . . . . . . . 217
Collision Damage Repair . . . . . . . 348
Compact Spare Tire . . . . . . . . . . . . 305
Compartments Storage . . . . . . . . . . . . . . . . . . . . . . . 106
Compass . . . . . . . . . . . . . . . . . . . . . . . 113
Compressor Kit, Tire Sealant . . . 293
Connected Services
Connections . . . . . . . . . . . . . . . . . . 364
Diagnostics . . . . . . . . . . . . . . . . . . . 366
Navigation . . . . . . . . . . . . . . . . . . . . 363
Connections Connected Services . . . . . . . . . . 364
Control Traction and Electronic
Stability . . . . . . . . . . . . . . . . . . . . . 196
Control of a Vehicle . . . . . . . . . . . . . 160
Convex Mirrors . . . . . . . . . . . . . . . . . . 52
Coolant Engine Temperature Gauge . . 121 Cooling . . . . . . . . . . . . . . . . . . . . 151, 153
Cooling System . . . . . . . . . . . . . . . . . 242
Courtesy Lamps . . . . . . . . . . . . . . . . 148
Courtesy Transportation
Program . . . . . . . . . . . . . . . . . . . . . . . 347
Cover Cargo . . . . . . . . . . . . . . . . . . . . . . . . . 108
Cruise Control . . . . . . . . . . . . . . . . . . 197 Light . . . . . . . . . . . . . . . . . . . . . . . . . . 131
Cupholders . . . . . . . . . . . . . . . . . . . . . 106
Customer Assistance . . . . . . . . . . . 344 Offices . . . . . . . . . . . . . . . . . . . . . . . . 343
Text Telephone (TTY)Users . . . . . . . . . . . . . . . . . . . . . . . 344
Customer Information Publications Ordering
Information . . . . . . . . . . . . . . . . . . 350
Customer Satisfaction Procedure . . . . . . . . . . . . . . . . . . . . . 341
D
Damage Repair, Collision . . . . . . . 348
Danger, Warning, and Caution . . . . 2
Data CollectionInfotainment System . . . . . . . . . . 354
OnStar . . . . . . . . . . . . . . . . . . . . . . . 354
Data Recorders, Event . . . . . . . . . 353 Daytime Running
Lamps (DRL) . . . . . . . . . . . . . . . . . . 145
Defensive Driving . . . . . . . . . . . . . . . 160
Delayed Locking . . . . . . . . . . . . . . . . . 44
Diagnostics Connected Services . . . . . . . . . . 366
Diesel Exhaust Fluid . . . . . . . . . . . . 183
Diesel Exhaust Fluid (DEF)
Warning Light . . . . . . . . . . . . . . . . . 130
Diesel Particulate Filter . . . . . . . . . 182
Distracted Driving . . . . . . . . . . . . . . . 159
Dome Lamps . . . . . . . . . . . . . . . . . . . 148
Door Ajar Light . . . . . . . . . . . . . . . . . . . . . 131
Delayed Locking . . . . . . . . . . . . . . . . 44
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Power Locks . . . . . . . . . . . . . . . . . . . . 44
Drive Belt Routing, Engine . . . . . . 340
Driver Assistance Systems . . . . . 200
Driver Information Center (DIC) . . . . . . . . . . . . . 132, 135
Driving Assistance Systems . . . . . . . . . . 203
Defensive . . . . . . . . . . . . . . . . . . . . . 160
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . 160
For Better Fuel Economy . . . . . . . 27
Hill and Mountain Roads . . . . . . 163
If the Vehicle is Stuck . . . . . . . . . 165

Chevrolet Cruze Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146336) - 2019 - crc - 10/22/18
Index 371
Fuel (cont'd)Biodiesel . . . . . . . . . . . . . . . . . . . . . 216
Cold Weather Operation . . . . . . 217
Diesel Engines . . . . . . . . . . . . . . . 215
Economy Driving . . . . . . . . . . . . . . . 27
Filling a Portable Fuel
Container . . . . . . . . . . . . . . . . . . . 225
Filling the Tank . . . . . . . . . . 221, 223
Filter . . . . . . . . . . . . . . . . . . . . . . . . . . 251
Filter Replacement . . . . . . . . . . . 221
Foreign Countries . . . . . . . . . . . . 215
Gauge . . . . . . . . . . . . . . . . . . . . . . . . 120
Low Fuel Warning Light . . . . . . . 130
Prohibited Fuels . . . . . . . . . . . . . . 214
Recommended . . . . . . . . . . . . . . . 214
Running out of Fuel . . . . . . . . . . . 220
Top Tier . . . . . . . . . . . . . . . . . 213, 214
Water in Fuel . . . . . . . . . . . . . . . . . 218
Fuel for Diesel Engines . . . . . . . . . 215
Fuses Engine Compartment FuseBlock . . . . . . . . . . . . . . . . . . . . . . . . 263
Fuses and Circuit Breakers . . . 262
Instrument Panel Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 267
G
Gas Strut(s) . . . . . . . . . . . . . . . . . . . . 254 Gauges
Engine Coolant
Temperature . . . . . . . . . . . . . . . . 121
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Odometer . . . . . . . . . . . . . . . . . . . . . .119
Speedometer . . . . . . . . . . . . . . . . . .119
Tachometer . . . . . . . . . . . . . . . . . . . .119
Trip Odometer . . . . . . . . . . . . . . . . .119
Warning Lights and Indicators . . . . . . . . . . . . . . . . . . . .114
General Information
Service and Maintenance . . . . . 322
Towing . . . . . . . . . . . . . . . . . . . . . . . . 226
Vehicle Care . . . . . . . . . . . . . . . . . . 229
Glove Box . . . . . . . . . . . . . . . . . . . . . . 106
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . . 345
H
Halogen Bulbs . . . . . . . . . . . . . . . . . . 255
Hazard Warning Flashers . . . . . . . 146
Head Restraints . . . . . . . . . . . . . . . . . 58
HeadlampsAiming . . . . . . . . . . . . . . . . . . . . . . . . 255
Automatic . . . . . . . . . . . . . . . . . . . . . 145
Bulb Replacement . . . . . . . . . . . . 255
Daytime RunningLamps (DRL) . . . . . . . . . . . . . . . . 145 Headlamps (cont'd)
Flash-to-Pass . . . . . . . . . . . . . . . . . 145
High-Beam On Light . . . . . . . . . . 131
High/Low Beam Changer . . . . . 145
Lamps On Reminder . . . . . . . . . 131
Heated Steering Wheel . . . . . . . . . . . . . . . .110
Heated Front Seats . . . . . . . . . . . . . . 62
Heated Mirrors . . . . . . . . . . . . . . . . . . . 52
Heater Engine . . . . . . . . . . . . . . . . . . . . . . . . 177
Heating . . . . . . . . . . . . . . . . . . . . 151, 153
High-Beam On Light . . . . . . . . . . . . 131
High-Speed Operation . . . . . . . . . . 278
Hill and Mountain Roads . . . . . . . . 163
Hill Start Assist (HSA) . . . . . . . . . . 195
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . 231
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
How to Wear Seat Belts Properly . . . . . . . . . . . . . . . . . . . . . . . . 67
HVAC . . . . . . . . . . . . . . . . . . . . . . 151, 153
I
Ignition Positions . . . . . . . . . . 169, 171
Ignition Transmission Lock Check . . . . . . . . . . . . . . . . . . . . . . . . . 252
Immobilizer . . . . . . . . . . . . . . . . . . . . . . 50

Chevrolet Cruze Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146336) - 2019 - crc - 10/22/18
Index 373
Lights (cont'd)Up-Shift . . . . . . . . . . . . . . . . . . . . . . 127
Wait to Start . . . . . . . . . . . . . . . . . . 129
Locks
Automatic Door . . . . . . . . . . . . . . . . . 44
Delayed Locking . . . . . . . . . . . . . . . . 44
Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Lockout Protection . . . . . . . . . . . . . . 44
Power Door . . . . . . . . . . . . . . . . . . . . . 44
Safety . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Loss of Control . . . . . . . . . . . . . . . . . 162
Low Fuel Warning Light . . . . . . . . . 130
Low-Profile Tires . . . . . . . . . . . . . . . . 271
Lower Anchors and Tethers for Children (LATCH
System) . . . . . . . . . . . . . . . . . . . . . . . . 92
M
MaintenanceRecords . . . . . . . . . . . . . . . . . . . . . . 336
Maintenance and Care Additional . . . . . . . . . . . . . . . . . . . . . 330
Maintenance Schedule . . . . . . . . . 324 Recommended Fluids and
Lubricants . . . . . . . . . . . . . . . . . . . 333
Malfunction Indicator Lamp . . . . . 124
Manual Mode . . . . . . . . . . . . . . . . . . . 192 Messages
Engine Power . . . . . . . . . . . . . . . . 138
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 138
Vehicle Speed . . . . . . . . . . . . . . . . 138
Mirrors Convex . . . . . . . . . . . . . . . . . . . . . . . . . 52
Folding . . . . . . . . . . . . . . . . . . . . . . . . . 52
Heated . . . . . . . . . . . . . . . . . . . . . . . . . 52
Manual Rearview . . . . . . . . . . . . . . . 53
Power . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Mirrors, Interior Rearview . . . . . . . . 53
Monitor System, Tire
Pressure . . . . . . . . . . . . . . . . . . . . . . 279
N
NavigationConnected Services . . . . . . . . . . 363
New Vehicle Break-In . . . . . . . . . . . 169
O
Odometer . . . . . . . . . . . . . . . . . . . . . . . 119 Trip . . . . . . . . . . . . . . . . . . . . . . . . . . . .119
Off-Road Recovery . . . . . . . . . . . . . . . . . . . . . 161
Oil Engine . . . . . . . . . . . . . . . . . . . . . . . . 236
Engine Oil Life System . . . . . . . 239
Pressure Light . . . . . . . . . . . . . . . . 129
Older Children, Restraints . . . . . . . 86 Online Owner Center . . . . . . . . . . . 344
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . 354
OnStar Additional
Information . . . . . . . . . . . . . . . . . . . . 357
OnStar Emergency . . . . . . . . . . . . . 356
OnStar Overview . . . . . . . . . . . . . . . 355
OnStar Security . . . . . . . . . . . . . . . . 357
Operation Fog Lamps . . . . . . . . . . . . . . . . . . . 147
Outlets Power . . . . . . . . . . . . . . . . . . . . . . . . .113
Overheating, Engine . . . . . . . . . . . . 246
P
Park Shifting Into . . . . . . . . . . . . . . . . . . . 179
Shifting Out of . . . . . . . . . . . . . . . . 180
Park Assist . . . . . . . . . . . . . . . . . . . . . 201
Parking Brake . . . . . . . . . . . . . . . . . . . . . . . . . 194
Brake and P (Park)Mechanism Check . . . . . . . . . . 252
Extended . . . . . . . . . . . . . . . . . . . . . 180
Over Things That Burn . . . . . . . 180
Parking or Backing Assistance Systems . . . . . . . . . . 201
Passenger Airbag Status Indicator . . . . . . . . . . . . . . . . . . . . . . 123

Chevrolet Cruze Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146336) - 2019 - crc - 10/22/18
Index 375
Sealant Kit, Tire . . . . . . . . . . . . . . . . 293
Seat Belts . . . . . . . . . . . . . . . . . . . . . . . 66Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Extender . . . . . . . . . . . . . . . . . . . . . . . . 72
How to Wear Seat BeltsProperly . . . . . . . . . . . . . . . . . . . . . . . 67
Lap-Shoulder Belt . . . . . . . . . . . . . . 69
Reminders . . . . . . . . . . . . . . . . . . . . 121
Replacing after a Crash . . . . . . . . 73
Use During Pregnancy . . . . . . . . . . 71
Seats
Adjustment, Front . . . . . . . . . . . . . . . 59
Head Restraints . . . . . . . . . . . . . . . . 58
Heated Front . . . . . . . . . . . . . . . . . . . 62
Power Adjustment, Front . . . . . . . 60
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Reclining Seatbacks . . . . . . . . . . . . 60
Securing Child Restraints . . . . . . . . . . . . . . . . 101, 103
Security Light . . . . . . . . . . . . . . . . . . . . . . . . . . 130
OnStar . . . . . . . . . . . . . . . . . . . . . . . 357
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . 49
Vehicle Alarm . . . . . . . . . . . . . . . . . . . 49
Service . . . . . . . . . . . . . . . . . . . . . . . . . 157
Accessories andModifications . . . . . . . . . . . . . . . . 230
Climate Control System . . . . . . . 151 Service (cont'd)
Doing Your Own Work . . . . . . . . 230
Maintenance Records . . . . . . . . 336
Maintenance, General
Information . . . . . . . . . . . . . . . . . . 322
Parts Identification Label . . . . . 337
Scheduling Appointments . . . . . 347
Services Special Application . . . . . . . . . . . 329
Servicing the Airbag . . . . . . . . . . . . . 84
Shift Lock Control Function Check, Automatic
Transmission . . . . . . . . . . . . . . . . . . 251
Shifting
Into Park . . . . . . . . . . . . . . . . . . . . . . 179
Out of Park . . . . . . . . . . . . . . . . . . . 180
Side Blind Zone Alert (SBZA) . . . 209
Signals, Turn and Lane-Change . . . . . . . . . . . . . . . . . 147
Spare Tire Compact . . . . . . . . . . . . . . . . . . . . . . 305
Special Application Services . . . . 329
Specifications and Capacities . . . . . . . . . . . . . . . . . . . . . 338
Speedometer . . . . . . . . . . . . . . . . . . . 119
StabiliTrak OFF Light . . . . . . . . . . . . . . . . . . . . . 128
Start Assist, Hill . . . . . . . . . . . . . . . . . 195 Start Vehicle, Remote . . . . . . . . . . . 40
Starter Switch Check . . . . . . . . . . . 251
Starting the Engine . . . . . . . . . . . . . 173
Steering . . . . . . . . . . . . . . . . . . . . . . . . 161
Heated Wheel . . . . . . . . . . . . . . . . .110
Wheel Adjustment . . . . . . . . . . . . .110
Wheel Controls . . . . . . . . . . . . . . . .110
Stop/Start System . . . . . . . . . . . . . . 176
Storage Areas Cargo Cover . . . . . . . . . . . . . . . . . . 108
Center Console . . . . . . . . . . . . . . . 106
Glove Box . . . . . . . . . . . . . . . . . . . . 106
Storage Compartments . . . . . . . . . 106
Storing the Tire Sealant and Compressor Kit . . . . . . . . . . . . . . . 299
Struts
Gas . . . . . . . . . . . . . . . . . . . . . . . . . . . 254
Stuck Vehicle . . . . . . . . . . . . . . . . . . . 165
Sun Visors . . . . . . . . . . . . . . . . . . . . . . . 55
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . 3
System Forward CollisionAlert (FCA) . . . . . . . . . . . . . . . . . . 203
Infotainment . . . . . . . . . . . . . 150, 354
Systems Driver Assistance . . . . . . . . . . . . . 200