2019 CHEVROLET CRUZE phone

Chevrolet Cruze Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146336) - 2019 - crc - 10/22/18
354 Customer Information
These data can help provide a
better understanding of the
circumstances in which crashes and
injuries occur.
Note
EDR data are recorded by your
vehicle only if a non-trivial crash
situation occurs; no data are
recorded by the EDR under normal
driving conditions and no personal
data (e.g., name, gender, age, and
crash location) are recorded.
However, other parties, such as law
enforcement, could combine the
EDR data with the type of
personally identifying data routinely
acquired during a crash
investigation.
To read data recorded by an EDR,
special equipment is required, and
access to the vehicle or the EDR is
needed. In addition to the vehicle
manufacturer, other parties, such as
law enforcement, that have the
special equipment, can read the
information if they have access to
the vehicle or the EDR.GM will not access these data or
share it with others except: with the
consent of the vehicle owner or,
if the vehicle is leased, with the
consent of the lessee; in response
to an official request by police or
similar government office; as part of
GM's defense of litigation through
the discovery process; or, as
required by law. Data that GM
collects or receives may also be
used for GM research needs or may
be made available to others for
research purposes, where a need is
shown and the data is not tied to a
specific vehicle or vehicle owner.
OnStar
If the vehicle is equipped with
OnStar and has an active service
plan, additional data may be
collected through the OnStar
system. This includes information
about the vehicle’s operation;
collisions involving the vehicle; the
use of the vehicle and its features;
and, in certain situations, the
location and approximate GPS
speed of the vehicle. Refer to theOnStar Terms and Conditions and
Privacy Statement on the OnStar
website.
See
OnStar Additional Information
0 357.
Infotainment System
If the vehicle is equipped with a
navigation system as part of the
infotainment system, use of the
system may result in the storage of
destinations, addresses, telephone
numbers, and other trip information.
See the infotainment manual for
information on stored data and for
deletion instructions.

Chevrolet Cruze Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146336) - 2019 - crc - 10/22/18
OnStar 357
Security
If equipped, OnStar provides these
services:
.With Stolen Vehicle Assistance,
OnStar Advisors can use GPS to
pinpoint the vehicle and help
authorities quickly recover it.
. With Remote Ignition Block,
if equipped, OnStar can block
the engine from being restarted.
. With Stolen Vehicle Slowdown,
if equipped, OnStar can work
with law enforcement to
gradually slow the vehicle down.
Theft Alarm Notification
If equipped, if the doors are locked
and the vehicle alarm sounds, a
notification by text, e-mail, or phone
call will be sent. If the vehicle is
stolen, an OnStar Advisor can work
with authorities to recover the
vehicle.
OnStar Additional
Information
In-Vehicle Audio Messages
Audio messages may play important
information at the following times:
.Prior to vehicle purchase. Press
Qto set up an account.
. After change in ownership and
at 90 days.
Transferring Service
PressQto request account transfer
eligibility information. The Advisor
can cancel or change account
information.
Selling/Transferring the
Vehicle
Call 1-888-4ONSTAR
(1-888-466-7827) immediately to
terminate your OnStar or connected
services if the vehicle is disposed
of, sold, transferred, or if the
lease ends.
Reactivation for Subsequent
Owners
PressQand follow the prompts to
speak to an Advisor as soon as
possible. The Advisor will update
vehicle records and explain OnStar
or connected service options.
How OnStar Service Works
Automatic Crash Response,
Emergency Services, Crisis Assist,
Stolen Vehicle Assistance, Remote
Services, Roadside Assistance, and
Hands-Free Calling are available on
most vehicles. Not all OnStar
services are available everywhere
or on all vehicles. For more
information, a full description of
OnStar services, system limitations,
and OnStar User Terms, Privacy
Statement, and Software Terms:
. Call 1-888-4ONSTAR
(1-888-466-7827).
. See www.onstar.com (U.S.).
. See www.onstar.ca (Canada).
. Call TTY 1-877-248-2080.

Chevrolet Cruze Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146336) - 2019 - crc - 10/22/18
358 OnStar
.PressQto speak with an
Advisor.
OnStar or connected services
cannot work unless the vehicle is in
a place where OnStar has an
agreement with a wireless service
provider for service in that area. The
wireless service provider must also
have coverage, network capacity,
reception, and technology
compatible with OnStar or
connected services. Service
involving location information about
the vehicle cannot work unless GPS
signals are available, unobstructed,
and compatible with the OnStar
hardware. OnStar or connected
services may not work if the OnStar
equipment is not properly installed
or it has not been properly
maintained. If equipment or software
is added, connected, or modified,
OnStar or connected services may
not work. Other problems beyond
the control of OnStar —such as
hills, tall buildings, tunnels, weather,
electrical system design and
architecture of the vehicle, damage to the vehicle in a crash, or wireless
phone network congestion or
jamming
—may prevent service.
See Radio Frequency Statement
0 351.
Services for People with
Disabilities
Advisors provide services to help
with physical disabilities and
medical conditions.
Press
Qto help:
. Locate a gas station with an
attendant to pump gas.
. Find a hotel, restaurant, etc.,
that meets accessibility needs.
. Provide directions to the closest
hospital or pharmacy in urgent
situations.
TTY Users
OnStar has the ability to
communicate to deaf,
hard-of-hearing, or speech-impaired
customers while in the vehicle. The
available dealer-installed TTY
system can provide in-vehicle access to all OnStar services,
except Virtual Advisor and OnStar
Turn-by-Turn Navigation.
If equipped, TTY mode can be
turned on or off by touching
Settings, then Apps, and then
Phone. When TTY mode is on,
phone calls can be made or
received with OnStar using the
infotainment display.
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some
OnStar services. The PIN will need
to be changed the first time when
speaking with an Advisor. To
change the OnStar PIN, contact an
OnStar Advisor by pressing
Qor
calling 1-888-4ONSTAR.
Warranty
OnStar equipment may be
warranted as part of the vehicle
warranty.

Chevrolet Cruze Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146336) - 2019 - crc - 10/22/18
Connected Services 365
vehicles, the SSID and
password can be changed in
the Wi-Fi Hotspot menu.
After initial set-up, your vehicle’s
Wi-Fi hotspot will connect
automatically to your mobile
devices. Manage data usage by
turning Wi-Fi on or off on your
mobile device, using the
myChevrolet mobile app, or by
contacting an OnStar Advisor. On
some vehicles, Wi-Fi can also be
managed from the Wi-Fi
Hotspot menu.
MyChevrolet Mobile App (If
Available)
Download the myChevrolet mobile
app to compatible Apple and
Android smartphones. Chevrolet
users can access the following
services from a smartphone:
. Remotely start/stop the vehicle,
if factory-equipped.
. Lock/unlock doors, if equipped
with automatic locks.
. Activate the horn and lamps. .
Check the vehicle’s fuel level, oil
life, or tire pressure,
if factory-equipped with the Tire
Pressure Monitor System.
. Send destinations to the vehicle.
. Locate the vehicle on a map
(U.S. market only).
. Turn the vehicle's Wi-Fi hotspot
on/off, manage settings, and
monitor data consumption,
if equipped.
. Locate a dealer and schedule
service.
. Request roadside assistance.
. Set a parking reminder with pin
drop, take a photo, make a note,
and set a timer.
. Connect with Chevrolet on social
media.
Features are subject to change. For
myChevrolet mobile app information
and compatibility, see
my.chevrolet.com.
An active OnStar or connected
service plan may be required.
A compatible device, factory-installed remote start, and
power locks are required. Data rates
apply. See www.onstar.com for
details and system limitations.
Remote Services
Contact an OnStar Advisor to
unlock the doors or sound the horn
and flash the lamps.
Marketplace
OnStar Advisors can provide offers
from restaurants and retailers on
your route, help locate hotels,
or book a room. These services
vary by market.
OnStar Hands-Free Calling
Make and receive calls with the
built-in wireless calling service,
which requires available minutes.
Functionality of the Voice Command
button may vary by vehicle and
region. For some vehicles, press
=
to open the OnStar app on the
infotainment display, then select
Hands-Free calling. For other
vehicles press
=as follows.

Chevrolet Cruze Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146336) - 2019 - crc - 10/22/18
Index 369
Cleaning (cont'd)Interior Care . . . . . . . . . . . . . . . . . . 317
Climate Control Systems . . . . . . . 151 Air Conditioning . . . . . . . . . . . . . . 151
Automatic . . . . . . . . . . . . . . . . . . . . . 153
Heating . . . . . . . . . . . . . . . . . . . . . . . 151
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Cluster, Instrument . . . . . . . . . . . . . 115
Cold Weather Operation . . . . . . . . 217
Collision Damage Repair . . . . . . . 348
Compact Spare Tire . . . . . . . . . . . . 305
Compartments Storage . . . . . . . . . . . . . . . . . . . . . . . 106
Compass . . . . . . . . . . . . . . . . . . . . . . . 113
Compressor Kit, Tire Sealant . . . 293
Connected Services
Connections . . . . . . . . . . . . . . . . . . 364
Diagnostics . . . . . . . . . . . . . . . . . . . 366
Navigation . . . . . . . . . . . . . . . . . . . . 363
Connections Connected Services . . . . . . . . . . 364
Control Traction and Electronic
Stability . . . . . . . . . . . . . . . . . . . . . 196
Control of a Vehicle . . . . . . . . . . . . . 160
Convex Mirrors . . . . . . . . . . . . . . . . . . 52
Coolant Engine Temperature Gauge . . 121 Cooling . . . . . . . . . . . . . . . . . . . . 151, 153
Cooling System . . . . . . . . . . . . . . . . . 242
Courtesy Lamps . . . . . . . . . . . . . . . . 148
Courtesy Transportation
Program . . . . . . . . . . . . . . . . . . . . . . . 347
Cover Cargo . . . . . . . . . . . . . . . . . . . . . . . . . 108
Cruise Control . . . . . . . . . . . . . . . . . . 197 Light . . . . . . . . . . . . . . . . . . . . . . . . . . 131
Cupholders . . . . . . . . . . . . . . . . . . . . . 106
Customer Assistance . . . . . . . . . . . 344 Offices . . . . . . . . . . . . . . . . . . . . . . . . 343
Text Telephone (TTY)Users . . . . . . . . . . . . . . . . . . . . . . . 344
Customer Information Publications Ordering
Information . . . . . . . . . . . . . . . . . . 350
Customer Satisfaction Procedure . . . . . . . . . . . . . . . . . . . . . 341
D
Damage Repair, Collision . . . . . . . 348
Danger, Warning, and Caution . . . . 2
Data CollectionInfotainment System . . . . . . . . . . 354
OnStar . . . . . . . . . . . . . . . . . . . . . . . 354
Data Recorders, Event . . . . . . . . . 353 Daytime Running
Lamps (DRL) . . . . . . . . . . . . . . . . . . 145
Defensive Driving . . . . . . . . . . . . . . . 160
Delayed Locking . . . . . . . . . . . . . . . . . 44
Diagnostics Connected Services . . . . . . . . . . 366
Diesel Exhaust Fluid . . . . . . . . . . . . 183
Diesel Exhaust Fluid (DEF)
Warning Light . . . . . . . . . . . . . . . . . 130
Diesel Particulate Filter . . . . . . . . . 182
Distracted Driving . . . . . . . . . . . . . . . 159
Dome Lamps . . . . . . . . . . . . . . . . . . . 148
Door Ajar Light . . . . . . . . . . . . . . . . . . . . . 131
Delayed Locking . . . . . . . . . . . . . . . . 44
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Power Locks . . . . . . . . . . . . . . . . . . . . 44
Drive Belt Routing, Engine . . . . . . 340
Driver Assistance Systems . . . . . 200
Driver Information Center (DIC) . . . . . . . . . . . . . 132, 135
Driving Assistance Systems . . . . . . . . . . 203
Defensive . . . . . . . . . . . . . . . . . . . . . 160
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . 160
For Better Fuel Economy . . . . . . . 27
Hill and Mountain Roads . . . . . . 163
If the Vehicle is Stuck . . . . . . . . . 165

Chevrolet Cruze Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146336) - 2019 - crc - 10/22/18
376 Index
T
Tachometer . . . . . . . . . . . . . . . . . . . . . 119
TaillampsBack-up Lamps . . . . . . . . . . . . . . . 257
Text Telephone (TTY) Users . . . . 344
Theft-Deterrent Systems . . . . . 50, 51
Immobilizer . . . . . . . . . . . . . . . . . . . . . 50
Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . 270 All-Season . . . . . . . . . . . . . . . . . . . . 270
Buying New Tires . . . . . . . . . . . . . 286
Chains . . . . . . . . . . . . . . . . . . . . . . . . 291
Changing . . . . . . . . . . . . . . . . . . . . . 299
Compact Spare . . . . . . . . . . . . . . . 305
Designations . . . . . . . . . . . . . . . . . 274
Different Size . . . . . . . . . . . . . . . . . 288
If a Tire Goes Flat . . . . . . . . . . . . 291
Inspection . . . . . . . . . . . . . . . . . . . . 284
Low Profile . . . . . . . . . . . . . . . . . . . 271
Pressure . . . . . . . . . . . . . . . . . 277, 278
Pressure Light . . . . . . . . . . . . . . . . 129
Pressure Monitor Operation . . 280
Pressure Monitor System . . . . . 279
Rotation . . . . . . . . . . . . . . . . . . . . . . 284
Sealant and
Compressor Kit . . . . . . . . . . . . . 293
Sealant and Compressor Kit, Storing . . . . . . . . . . . . . . . . . . 299 Tires (cont'd)
Sidewall Labeling . . . . . . . . . . . . . 272
Terminology and Definitions . . 274
Uniform Tire Quality
Grading . . . . . . . . . . . . . . . . . . . . . 288
Wheel Alignment and Tire Balance . . . . . . . . . . . . . . . . . . . . . 290
Wheel Replacement . . . . . . . . . . 290
When It Is Time for New Tires . . . . . . . . . . . . . . . . . . . . . . . . 285
Winter . . . . . . . . . . . . . . . . . . . . . . . . 271
Top Tier Fuel . . . . . . . . . . . . . . 213, 214
Towing General Information . . . . . . . . . . 226
Recreational Vehicle . . . . . . . . . . 310
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 309
Traction Control System
(TCS)/StabiliTrak Light . . . . . . 128
Off Light . . . . . . . . . . . . . . . . . . . . . . 128
Traction Control/Electronic Stability Control . . . . . . . . . . . . . . . 196
Transmission
Automatic . . . . . . . . . . . . . . . . . . . . . 189
Fluid, Automatic . . . . . . . . . . . . . . 240
Transportation Program, Courtesy . . . . . . . . . . . . . . . . . . . . . . 347
Trip Odometer . . . . . . . . . . . . . . . . . . 119 Trunk . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Turn and Lane-Change
Signals . . . . . . . . . . . . . . . . . . . . . . . . 147
U
Uniform Tire Quality Grading . . . 288
Up-Shift Light . . . . . . . . . . . . . . . . . . . 127
Using This Manual . . . . . . . . . . . . . . . . 2
V
VehicleAlarm System . . . . . . . . . . . . . . . . . . 49
Canadian Owners . . . . . . . . . . . . . . . 2
Control . . . . . . . . . . . . . . . . . . . . . . . 160
Identification Number (VIN) . . . 337
Load Limits . . . . . . . . . . . . . . . . . . . 165
Messages . . . . . . . . . . . . . . . . . . . . 138
Personalization . . . . . . . . . . . . . . . 139
Remote Start . . . . . . . . . . . . . . . . . . . 40
Security . . . . . . . . . . . . . . . . . . . . . . . . 49
Speed Messages . . . . . . . . . . . . . 138
Towing . . . . . . . . . . . . . . . . . . . . . . . . 309
Vehicle Ahead Indicator . . . . . . . . 127
Vehicle Care Storing the Tire Sealantand Compressor Kit . . . . . . . . . 299
Tire Pressure . . . . . . . . . . . . . . . . . 277
Vehicle Data Recording and Privacy . . . . . . . . . . . . . . . . . . . . . . . . 353