2019 CHEVROLET BOLT EV service schedule

Chevrolet BOLT EV Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12163003) - 2019 - crc - 5/18/18
336 Customer Information
Telephone devices (TTYs))
Roadside Assistance:
1-800-268-6800
Overseas
Please contact the local General
Motors Business Unit.
Customer Assistance for
Text Telephone (TTY)
Users
To assist customers who are deaf,
hard of hearing, or speech-impaired
and who use Text Telephones
(TTYs), Chevrolet has TTY
equipment available at its Customer
Assistance Center. Any TTY user in
the U.S. can communicate with
Chevrolet by dialing:
1-800-833-2438. TTY users in
Canada can dial 1-800-263-3830.
Online Owner Center
Online Owner Experience
(U.S.) my.chevrolet.com
The Chevrolet online owner
experience allows interaction with
Chevrolet and keeps important
vehicle-specific information in one
place.
Membership Benefits
E:Download owner ’s manuals
and view vehicle-specific how-to
videos.
G: View maintenance schedules,
alerts, and Vehicle Diagnostic
Information. Schedule service
appointments.
I: View and print dealer-recorded
service records and self-recorded
service records.
D: Select a preferred dealer and
view locations, maps, phone
numbers, and hours.
r: Track your vehicle’s warranty
information.
J: View active recalls by Vehicle
Identification Number (VIN). See
Vehicle Identification Number (VIN)
0 331.
H:View GM Card, SiriusXM
Satellite radio (if equipped), and
OnStar account information (if
equipped).
F: Chat with online help
representatives.
See my.chevrolet.com to register
your vehicle.
Chevrolet Owner Centre
(Canada)
www.chevroletowner.ca
Visit the Chevrolet Owner Centre:
. Chat live with online help
representatives.
. Locate owner resources such as
lease-end, financing, and
warranty information.
. Retrieve your favorite articles,
quizzes, tips, and multimedia
galleries organized into the
Featured Articles and Auto Care
Sections.

Chevrolet BOLT EV Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12163003) - 2019 - crc - 5/18/18
Customer Information 339
to Roadside Assistance.
Mechanical failures may be
covered, however any cost for
parts and labor for repairs not
covered by the warranty are the
owner's responsibility.
Scheduling Service
Appointments
When the vehicle requires warranty
service, contact your dealer and
request an appointment. By
scheduling a service appointment
and advising the service consultant
of your transportation needs, your
dealer can help minimize your
inconvenience.
If the vehicle cannot be scheduled
into the service department
immediately, keep driving it until it
can be scheduled for service,
unless, of course, the problem is
safety related. If it is, please call
your dealership, let them know this,
and ask for instructions.If your dealer requests you to bring
the vehicle for service, you are
urged to do so as early in the work
day as possible to allow for
same-day repair.
Courtesy Transportation
Program
To enhance your ownership
experience, we and our participating
dealers are proud to offer Courtesy
Transportation, a customer support
program for vehicles with the
Bumper-to-Bumper (Base Warranty
Coverage period in Canada), and
extended powertrain in both the
U.S. and Canada.
Several Courtesy Transportation
options are available to assist in
reducing inconvenience when
warranty repairs are required.
Courtesy Transportation is not a
part of the New Vehicle Limited
Warranty. A separate booklet
entitled
“Limited Warranty and
Owner Assistance Information” furnished with each new vehicle
provides detailed warranty coverage
information.
Transportation Options
Warranty service can generally be
completed while you wait. However,
if you are unable to do so, your
dealer may offer the following
transportation options:
Shuttle Service
This includes one-way or round-trip
shuttle service within reasonable
time and distance parameters of
your dealer's area.
Public Transportation
If overnight warranty repairs are
needed, and public transportation is
used, the expense must be
supported by original receipts and
within the maximum amount allowed
by GM for shuttle service. Claim
amounts should reflect actual costs
and be supported by original
receipts. See your dealer for
information.

Chevrolet BOLT EV Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12163003) - 2019 - crc - 5/18/18
342 Customer Information
Choose a reputable repair facility
that uses quality replacement parts.
See“Collision Parts” earlier in this
section.
In a crash, the sensing system may
shut down the high voltage system.
See Battery - North America 0265
for important safety information.
If an airbag has inflated, see What
Will You See after an Airbag
Inflates? 076.
If the vehicle is damaged from a
crash, flood, fire, or other event it
may be necessary to have the
vehicle inspected. SeeBattery -
North America 0265 andHigh
Voltage Safety Information 022 for
important safety information.
Managing the Vehicle Damage
Repair Process
In the event that the vehicle requires
damage repairs, GM recommends
that you take an active role in its
repair. If you have a pre-determined
repair facility of choice, take the
vehicle there, or have it towed there.
Specify to the facility that any
required replacement collision parts be original equipment parts, either
new Genuine GM parts or recycled
original GM parts. Remember,
recycled parts will not be covered by
the GM vehicle warranty.
Insurance pays the bill for the repair,
but you must live with the repair.
Depending on your policy limits,
your insurance company may
initially value the repair using
aftermarket parts. Discuss this with
the repair professional, and insist on
Genuine GM parts. Remember,
if the vehicle is leased, you may be
obligated to have the vehicle
repaired with Genuine GM parts,
even if your insurance coverage
does not pay the full cost.
If another party's insurance
company is paying for the repairs,
you are not obligated to accept a
repair valuation based on that
insurance company's collision policy
repair limits, as you have no
contractual limits with that company.
In such cases, you can have control
of the repair and parts choices as
long as the cost stays within
reasonable limits.
Publication Ordering
Information
Service Manuals
Service manuals have the diagnosis
and repair information on the
engine, transmission, axle,
suspension, brakes, electrical
system, steering system, body, etc.
Customer Literature
Owner
’s manuals are written
specifically for owners and are
intended to provide basic
operational information about the
vehicle. The owner ’s manual
includes the Maintenance Schedule
for all models.
Customer literature publications
available for purchase include
owner ’s manuals, warranty
manuals, infotainment manuals, and
portfolios. Portfolios include an
owner ’s manual, warranty manual,
infotainment manual, if applicable,
and zip lock bag or pouch.

Chevrolet BOLT EV Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12163003) - 2019 - crc - 5/18/18
Connected Services 357
vehicles, the SSID and
password can be changed in
the Wi-Fi Hotspot menu.
After initial set-up, your vehicle’s
Wi-Fi hotspot will connect
automatically to your mobile
devices. Manage data usage by
turning Wi-Fi on or off on your
mobile device, using the
myChevrolet mobile app, or by
contacting an OnStar Advisor. On
some vehicles, Wi-Fi can also be
managed from the Wi-Fi
Hotspot menu.
myChevrolet Mobile App (If
Available)
Download the myChevrolet mobile
app to compatible Apple and
Android smartphones. Chevrolet
users can access the following
services from a smartphone:
. Remotely start/stop the vehicle,
if factory-equipped.
. Lock/unlock doors, if equipped
with automatic locks.
. Activate the horn and lamps. .
Check the vehicle’s energy level,
range or tire pressure,
if factory-equipped with the Tire
Pressure Monitor System.
. Send destinations to the vehicle.
. Locate the vehicle on a map
(U.S. market only).
. Turn the vehicle's Wi-Fi hotspot
on/off, manage settings, and
monitor data consumption,
if equipped.
. Locate a dealer and schedule
service.
. Request roadside assistance.
. Set a parking reminder with pin
drop, take a photo, make a note,
and set a timer.
. Connect with Chevrolet on social
media.
Features are subject to change. For
myChevrolet mobile app information
and compatibility, see
my.chevrolet.com.
An active OnStar or connected
service plan may be required.
A compatible device, factory-installed remote start, and
power locks are required. Data rates
apply. See www.onstar.com for
details and system limitations.
Remote Services
Contact an OnStar Advisor to
unlock the doors or sound the horn
and flash the lamps.
Marketplace
OnStar Advisors can provide offers
from restaurants and retailers on
your route, help locate hotels,
or book a room. These services
vary by market.
OnStar Hands-Free Calling
Make and receive calls with the
built-in wireless calling service,
which requires available minutes.
Functionality of the Voice Command
button may vary by vehicle and
region. For some vehicles, press
=
to open the OnStar app on the
infotainment display, then select
Hands-Free calling. For other
vehicles press
=as follows.

Chevrolet BOLT EV Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12163003) - 2019 - crc - 5/18/18
364 Index
Lamps (cont'd)Exterior Controls . . . . . . . . . . . . . . 152
Exterior Lamps Off
Reminder . . . . . . . . . . . . . . . . . . . 154
Exterior Lighting Battery Saver . . . . . . . . . . . . . . . . . . . . . . . 158
License Plate . . . . . . . . . . . . . . . . . 271
On Reminder . . . . . . . . . . . . . . . . . 131
Reading . . . . . . . . . . . . . . . . . . . . . . 157
Lane Change Alert (LCA) . . . . . . . 232
Lane Departure Warning (LDW) . . . . . . . . . . . . . . . . 234
Lane Keep Assist (LKA) . . . . . . . . 234
Lane Keep Assist Light . . . . . . . . . 128
Lap-Shoulder Belt . . . . . . . . . . . . . . . 68
LATCH System Replacing Parts after aCrash . . . . . . . . . . . . . . . . . . . . . . . 100
LATCH, Lower Anchors and Tethers for Children . . . . . . . . . . . . 91
LED Lighting . . . . . . . . . . . . . . . . . . . . 270
Liftgate . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Lighting Entry . . . . . . . . . . . . . . . . . . . . . . . . . 158
Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . 158
Illumination Control . . . . . . . . . . . 156
LED . . . . . . . . . . . . . . . . . . . . . . . . . . 270 Lights
Airbag Readiness . . . . . . . . . . . . . 125
Antilock Brake System
(ABS) Warning . . . . . . . . . . . . . . 128
Brake System Warning . . . . . . . 127
Charging System . . . . . . . . . . . . . 126
Cruise Control . . . . . . . . . . . . . . . . 131
Door Ajar . . . . . . . . . . . . . . . . . . . . . 131
Electric Parking Brake . . . . . . . . 127
Flash-to-Pass . . . . . . . . . . . . . . . . . 154
High-Beam On . . . . . . . . . . . . . . . . 131
High/Low Beam Changer . . . . . 154
Lane Keep Assist . . . . . . . . . . . . . 128
Seat Belt Reminders . . . . . . . . . . 124
Security . . . . . . . . . . . . . . . . . . . . . . 130
Service Electric Parking Brake . . . . . . . . . . . . . . . . . . . . . . . 128
Service Vehicle Soon . . . . . . . . . 127
Sport Mode . . . . . . . . . . . . . . . . . . . 128
StabiliTrak OFF . . . . . . . . . . . . . . . 129
Tire Pressure . . . . . . . . . . . . . . . . . 130
Traction Control System (TCS)/StabiliTrak . . . . . . . . . . . . 130
Traction Off . . . . . . . . . . . . . . . . . . . 129
Vehicle Ready . . . . . . . . . . . . . . . . 131
Locks Automatic Door . . . . . . . . . . . . . . . . . 44
Delayed Locking . . . . . . . . . . . . . . . . 43 Locks (cont'd)
Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Lockout Protection . . . . . . . . . . . . . . 44
Power Door . . . . . . . . . . . . . . . . . . . . . 43
Safety . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Loss of Control . . . . . . . . . . . . . . . . . 198
Lower Anchors and Tethers for Children (LATCH
System) . . . . . . . . . . . . . . . . . . . . . . . . 91
M
MaintenanceAir Conditioning RegularOperation . . . . . . . . . . . . . . . . . . . 194
Records . . . . . . . . . . . . . . . . . . . . . . 330
Maintenance and Care Additional . . . . . . . . . . . . . . . . . . . . . 326
Maintenance Schedule . . . . . . . . . 323 Recommended Fluids and
Lubricants . . . . . . . . . . . . . . . . . . . 328
Messages Propulsion Power . . . . . . . . . . . . . 145
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 145
Vehicle Speed . . . . . . . . . . . . . . . . 145
Mirror Rear Camera . . . . . . . . . . . . . . . . . . . 51