Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12460268) - 2019 - crc - 9/14/18
VEHICLE CARE 349
Dolly Towing–Front Towing
(Front Wheels Off the Ground)
Caution
If a two-wheel-drive vehicle is
towed with the rear wheels on the
ground, the transmission could be
damaged. The repairs would not be
covered by the vehicle warranty.
Never tow the vehicle with the rear
wheels on the ground.
Caution
Towing a four-wheel-drive vehicle
with all four wheels on the ground,
or even with only two of its wheels
on the ground, will damage
drivetrain components. Do not tow
a four-wheel-drive vehicle with any
of its wheels on the ground.
This vehicle should not be towed with
the rear wheels on the ground.
Dolly Towing –Rear Towing
(Rear Wheels Off the Ground) –
Four-Wheel-Drive Vehicles
Caution
Towing a four-wheel-drive vehicle
with all four wheels on the ground,
or even with only two of its wheels
on the ground, will damage
drivetrain components. Do not tow
a four-wheel-drive vehicle with any
of its wheels on the ground.
This vehicle should not be towed with
any wheels on the ground.
Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12460268) - 2019 - crc - 9/14/18
350 VEHICLE CARE
Dolly Towing–Rear Towing
(Rear Wheels Off the Ground) –
Two-Wheel-Drive Vehicles
To dolly tow the vehicle from the rear:
1. Attach the dolly to the tow vehicle following the dolly
manufacturer's instructions.
2. Drive the rear wheels onto the dolly.
3. Firmly set the parking brake. See Parking Brake 0218.
4. Put the transmission in P (Park). 5. Secure the vehicle to the dolly
following the manufacturer's
instructions.
6. Use an adequate clamping device designed for towing to ensure
that the front wheels are locked
into the straight position.
7. Turn the ignition off.
Appearance Care
Exterior Care
Locks
Locks are lubricated at the factory.
Use a de-icing agent only when
absolutely necessary, and have the
locks greased after using. See
Recommended Fluids and Lubricants
0 370.
Washing the Vehicle
To preserve the vehicle's finish, wash
it often and out of direct sunlight.
Caution
Do not use petroleum-based, acidic,
or abrasive cleaning agents as they
can damage the vehicle's paint,
metal, or plastic parts. If damage
occurs, it would not be covered by
the vehicle warranty. Approved
cleaning products can be obtained
from your dealer. Follow all
manufacturer directions regarding
(Continued)
Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12460268) - 2019 - crc - 9/14/18
362 SERVICE AND MAINTENANCE
.Visually inspect fuel system for
damage or leaks.
. Visually inspect exhaust system
and nearby heat shields for loose
or damaged parts.
. Lubricate body components. See
Exterior Care 0350.
. Check starter switch. See Starter
Switch Check 0296.
. Check automatic transmission
shift lock control function. See
Automatic Transmission Shift Lock
Control Function Check 0296.
. Check parking brake and
automatic transmission park
mechanism. See Park Brake and
P (Park) Mechanism Check 0296.
. Check accelerator pedal for
damage, high effort, or binding.
Replace if needed.
. Visually inspect gas strut for signs
of wear, cracks, or other damage.
Check the hold open ability of the
strut. If the hold open is low,
service the gas strut. See Gas
Strut(s) 0298. .
Inspect sunroof track and seal,
if equipped. See Sunroof058.
. Verify spare tire key lock operation
and lubricate as needed. See Tire
Changing 0332.
. Visually inspect the spare tire to
ensure that it is tightly stowed
under the vehicle. Push, pull, and
try to turn the tire. If the spare
tire moves, tighten as necessary.
Verify that the wheel retainer
plate compression spring is fully
compressed. See Tire Changing
0 332.
Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12460268) - 2019 - crc - 9/14/18
SERVICE AND MAINTENANCE 365
Maintenance Schedule
Additional Required Services -
Severe12 000 km/7,500 mi
24 000 km/15,000 mi
36 000 km/22,500 mi
48 000 km/30,000 mi
60 000 km/37,500 mi
72 000 km/45,000 mi
84 000 km/52,500 mi
96 000 km/60,000 mi
108 000 km/67,500 mi
120 000 km/75,000 mi
132 000 km/82,500 mi
144 000 km/90,000 mi
156 000 km/97,500 mi
168 000 km/105,000 mi
180 000 km/112,500 mi
192 000 km/120,000 mi
204 000 km/127,500 mi
216 000 km/135,000 mi
228 000 km/142,500 mi
240 000 km/150,000 mi
Rotate tires and perform Required Services. Check
engine oil level and oil life percentage. Change
engine oil and filter, if needed.@ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @
Replace passenger compartment air filter. (1)@ @@@@@
Inspect evaporative control system. (2)@ @@
Replace engine air cleaner filter. (3)@@@
Change automatic transmission fluid and filter.@@@
Change transfer case fluid, if equipped with 4WD. (4)@@@
Replace spark plugs. Inspect spark plug wires.@
Drain and fill engine cooling system. (5)@
Visually inspect accessory drive belts. (6)@
Replace brake fluid. (7)
Replace windshield wiper blades. (8)
@ @ @ @ @ @ @ @ @ @
Replace hood and/or body lift support gas struts.@ @
Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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370 SERVICE AND MAINTENANCE
Recommended Fluids, Lubricants, and Parts
Recommended Fluids and Lubricants
Fluids and lubricants identified below by name, part number, or specification can be obtained from your dealer.Usage Fluid/Lubricant
Automatic Transmission DEXRON ULV Automatic Transmission Fluid (GM Part No. 19352619, in Canada 19352620).
Chassis Lubrication Chassis Lubricant (GM Part No. 12377985, in Canada 88901242) or lubricant meeting requirements of NLGI #2, Category LB or GC-LB.
Engine Coolant 50/50 mixture of clean, drinkable water and use only DEX-COOL Coolant. See Cooling System0286.
Engine Oil Engine oil meeting the dexos1 specification of the proper SAE viscosity grade. ACDelco dexos1 full synthetic is recommended. See Engine Oil0281.
Front Axle (4WD Only) SAE 75W-90 Synthetic Axle Lubricant (GM Part No. 88900401, in Canada 89021678).
Hydraulic Brake System DOT 3 Hydraulic Brake Fluid (GM Part No. 19353126, in Canada 19353127).
Key Lock Cylinders, Hood Hinges, Body Door Hinge Pins, Power Assist Steps,Liftgate Hinge, Linkage, and Outer
Liftgate Handle Pivot Points, and Fuel Door Hinge Multi-Purpose Lubricant, Superlube (GM Part No. 12346241, in
Canada 10953474).
Rear Axle SAE 75W-85 Synthetic Axle Lubricant (GM Part No. 19300457, in Canada 19300458).
Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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SERVICE AND MAINTENANCE 371
UsageFluid/Lubricant
Transfer Case DEXRON-VI Automatic Transmission Fluid.
Weatherstrip Conditioning Weatherstrip lubricant (GM Part No. 3634770, in Canada 10953518) or equivalent.
Weatherstrip Squeaks Synthetic Grease with Teflon, Superlube (GM Part No. 12371287, in Canada 10953437).
Windshield Washer Automotive windshield washer fluid that meets regional freeze protection
requirements.
Maintenance Replacement Parts
Replacement parts identified below by name, part number, or specification can be obtained from your dealer.
Part GM Part Number ACDelco Part Number
Engine Air Cleaner/Filter 22845992 A3181C
Oil Filter 19330000 PF63E
Passenger Compartment Air Filter 23281440 CF188
Spark Plugs 12622441 41-114
Wiper Blades Front Driver Side –55 cm (21.7 in) 23360288 —
Front Passenger Side –55 cm (21.7 in) 23360288 —
Rear –33 cm (13.0 in) 22956295 —
Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12460268) - 2019 - crc - 9/14/18
386 CUSTOMER INFORMATION
Managing the Vehicle Damage
Repair Process
In the event that the vehicle requires
damage repairs, GM recommends that
you take an active role in its repair.
If you have a pre-determined repair
facility of choice, take the vehicle
there, or have it towed there. Specify
to the facility that any required
replacement collision parts be original
equipment parts, either new Genuine
GM parts or recycled original GM
parts. Remember, recycled parts will
not be covered by the GM vehicle
warranty.
Insurance pays the bill for the repair,
but you must live with the repair.
Depending on your policy limits, your
insurance company may initially value
the repair using aftermarket parts.
Discuss this with the repair
professional, and insist on Genuine
GM parts. Remember, if the vehicle is
leased, you may be obligated to have
the vehicle repaired with Genuine GM
parts, even if your insurance coverage
does not pay the full cost.If another party's insurance company
is paying for the repairs, you are not
obligated to accept a repair valuation
based on that insurance company's
collision policy repair limits, as you
have no contractual limits with that
company. In such cases, you can have
control of the repair and parts choices
as long as the cost stays within
reasonable limits.
Publication Ordering
Information
Service Manuals
Service manuals have the diagnosis
and repair information on the engine,
transmission, axle, suspension, brakes,
electrical system, steering system,
body, etc.
Customer Literature
Owner’s manuals are written
specifically for owners and are
intended to provide basic operational
information about the vehicle. The
owner’s manual includes the
Maintenance Schedule for all models.Customer literature publications
available for purchase include owner’s
manuals, warranty manuals,
infotainment manuals, and portfolios.
Portfolios include an owner’s manual,
warranty manual, infotainment
manual, if applicable, and zip lock bag
or pouch.
Current and Past Models
Service manuals and customer
literature are available for many
current and past model year GM
vehicles.
To order, call 1-800-551-4123
Monday–Friday, 8:00 a.m.–6:00 p.m.
eastern time
For credit card orders only (VISA,
MasterCard, or Discover), see Helm,
Inc. at: www.helminc.com.
To order by mail, write to:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
Make checks payable in U.S. funds.
Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12460268) - 2019 - crc - 9/14/18
388 CUSTOMER INFORMATION
or write to:
Transport Canada
Motor Vehicle Safety Directorate
Defect Investigations and Recalls
Division
80 Noel Street
Gatineau
,QC J8Z 0A1
Reporting Safety Defects
to General Motors
In addition to notifying NHTSA (or
Transport Canada) in a situation like
this, notify General Motors.
In the U.S., call 1-800-458-8006,
or write:
Cadillac Customer Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169In Canada, call 1-888-446-2000,
or write:
Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Company
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
In Mexico, call 01-800-466-0805 or
01-800-212-234-5522.
In other Central America and
Caribbean Countries, call
52-722-236-0680.
Vehicle Data Recording
and Privacy
The vehicle has a number of
computers that record information
about the vehicle’s performance and
how it is driven. For example, the
vehicle uses computer modules to
monitor and control engine and
transmission performance, to monitor
the conditions for airbag deployment
and deploy them in a crash, and,
if equipped, to provide antilock
braking to help the driver control the
vehicle. These modules may store data
to help the dealer technician service
the vehicle. Some modules may also
store data about how the vehicle is
operated, such as rate of fuel
consumption or average speed. These
modules may retain personal
preferences, such as radio presets, seat
positions, and temperature settings.