Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12460268) - 2019 - crc - 9/14/18
ONSTAR 393
Security
If equipped, OnStar provides these
services:
.With Stolen Vehicle Assistance,
OnStar Advisors can use GPS to
pinpoint the vehicle and help
authorities quickly recover it.
. With Remote Ignition Block,
if equipped, OnStar can block the
engine from being restarted.
. With Stolen Vehicle Slowdown,
if equipped, OnStar can work with
law enforcement to gradually slow
the vehicle down.
Theft Alarm Notification
If equipped, if the doors are locked
and the vehicle alarm sounds, a
notification by text, e-mail, or phone
call will be sent. If the vehicle is
stolen, an OnStar Advisor can work
with authorities to recover the vehicle.
OnStar Additional
Information
In-Vehicle Audio Messages
Audio messages may play important
information at the following times:
.Prior to vehicle purchase. Press
Q
to set up an account.
. After change in ownership and at
90 days.
Transferring Service
PressQto request account transfer
eligibility information. The Advisor
can cancel or change account
information.
Selling/Transferring the Vehicle
Call 1-888-4ONSTAR (1-888-466-7827)
immediately to terminate your OnStar
or connected services if the vehicle is
disposed of, sold, transferred, or if the
lease ends.
Reactivation for Subsequent
Owners
PressQand follow the prompts to
speak to an Advisor as soon as
possible. The Advisor will update
vehicle records and explain OnStar or
connected service options.
How OnStar Service Works
Automatic Crash Response,
Emergency Services, Crisis Assist,
Stolen Vehicle Assistance, Remote
Services, Roadside Assistance, and
Hands-Free Calling are available on
most vehicles. Not all OnStar services
are available everywhere or on all
vehicles. For more information, a full
description of OnStar services, system
limitations, and OnStar User Terms,
Privacy Statement, and Software
Terms:
. Call 1-888-4ONSTAR
(1-888-466-7827).
. See www.onstar.com (U.S.).
. See www.onstar.ca (Canada).
. Call TTY 1-877-248-2080.
. Press
Qto speak with an Advisor.
Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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394 ONSTAR
OnStar or connected services cannot
work unless the vehicle is in a place
where OnStar has an agreement with
a wireless service provider for service
in that area. The wireless service
provider must also have coverage,
network capacity, reception, and
technology compatible with OnStar or
connected services. Service involving
location information about the vehicle
cannot work unless GPS signals are
available, unobstructed, and
compatible with the OnStar hardware.
OnStar or connected services may not
work if the OnStar equipment is not
properly installed or it has not been
properly maintained. If equipment or
software is added, connected,
or modified, OnStar or connected
services may not work. Other
problems beyond the control of
OnStar—such as hills, tall buildings,
tunnels, weather, electrical system
design and architecture of the vehicle,
damage to the vehicle in a crash,
or wireless phone network congestion
or jamming —may prevent service.
See Radio Frequency Statement 0387.Services for People with
Disabilities
Advisors provide services to help with
physical disabilities and medical
conditions.
Press
Qto help:
. Locate a gas station with an
attendant to pump gas.
. Find a hotel, restaurant, etc., that
meets accessibility needs.
. Provide directions to the closest
hospital or pharmacy in urgent
situations.
TTY Users
OnStar has the ability to communicate
to deaf, hard-of-hearing,
or speech-impaired customers while in
the vehicle. The available
dealer-installed TTY system can
provide in-vehicle access to all OnStar
services, except Virtual Advisor and
OnStar Turn-by-Turn Navigation.
If equipped, TTY mode can be turned
on or off by touching Settings, then
Apps, and then Phone. When TTY mode is on, phone calls can be made
or received with OnStar using the
infotainment display.
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some
OnStar services. The PIN will need to
be changed the first time when
speaking with an Advisor. To change
the OnStar PIN, contact an OnStar
Advisor by pressing
Qor calling
1-888-4ONSTAR.
Warranty
OnStar equipment may be warranted
as part of the vehicle warranty.
Languages
The vehicle can be programmed to
respond in multiple languages. Press
Qand ask for an Advisor. Advisors
are available in English, Spanish, and
French. Available languages may vary
by country.
Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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396 ONSTAR
These updates or changes may also
collect personal information. Such
collection is described in the OnStar
privacy statement or separately
disclosed at the time of installation.
These updates or changes may also
cause a system to automatically
communicate with GM servers to
collect information about vehicle
system status, identify whether
updates or changes are available,
or deliver updates or changes. An
active OnStar agreement constitutes
consent to these software updates or
changes and agreement that either
OnStar or GM may remotely deliver
them to the vehicle.
Privacy
The complete OnStar Privacy
Statement may be found at
www.onstar.com (U.S.),
or www.onstar.ca (Canada). We
recommend that you review it. If you
have any questions, call
1-888-4ONSTAR (1-888-466-7827) or
press
Qto speak with an Advisor.
Users of wireless communications are
cautioned that the privacy of any
information sent via wireless cellular communications cannot be assured.
Third parties may unlawfully intercept
or access transmissions and private
communications without consent.
OnStar - Software
Acknowledgements
Certain OnStar components include
libcurl and unzip software and other
third party software. Below are the
notices and licenses associated with
libcurl and unzip and for other third
party software please see http://
opensource.lge.com/index
www.onstar.com/us/en/
libcurl:
COPYRIGHT AND PERMISSION
NOTICE
Copyright (c) 1996 - 2010, Daniel
Stenberg,
All rights reserved.
Permission to use, copy, modify, and
distribute this software for any
purpose with or without fee is hereby
granted, provided that the above
copyright notice and this permission
notice appear in all copies.
THE SOFTWARE IS PROVIDED
“AS
IS,” WITHOUT WARRANTY OF ANY
KIND, EXPRESS OR IMPLIED,
INCLUDING BUT NOT LIMITED TO
THE WARRANTIES OF
MERCHANTABILITY, FITNESS FOR A
PARTICULAR PURPOSE AND
NONINFRINGEMENT OF THIRD
PARTY RIGHTS. IN NO EVENT SHALL
THE AUTHORS OR COPYRIGHT
HOLDERS BE LIABLE FOR ANY
CLAIM, DAMAGES OR OTHER
LIABILITY, WHETHER IN AN ACTION
OF CONTRACT, TORT OR
OTHERWISE, ARISING FROM, OUT
OF OR IN CONNECTION WITH THE
SOFTWARE OR THE USE OR OTHER
DEALINGS IN THE SOFTWARE.
Except as contained in this notice, the
name of a copyright holder shall not
be used in advertising or otherwise to
promote the sale, use or other
dealings in this Software without prior
written authorization of the copyright
holder.
unzip:
This is version 2005-Feb-10 of the
Info-ZIP copyright and license. The
definitive version of this document
Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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CONNECTED SERVICES 401
On some vehicles, Wi-Fi can also be
managed from the Wi-Fi
Hotspot menu.
MyCadillac Mobile App (If Available)
Download the myCadillac mobile app
to compatible Apple and Android
smartphones. Cadillac users can
access the following services from a
smartphone:
.Remotely start/stop the vehicle,
if factory-equipped.
. Lock/unlock doors, if equipped
with automatic locks.
. Activate the horn and lamps.
. Check the vehicle’s fuel level, oil
life, or tire pressure,
if factory-equipped with the Tire
Pressure Monitor System.
. Send destinations to the vehicle.
. Locate the vehicle on a map (U.S.
market only).
. Turn the vehicle's Wi-Fi hotspot
on/off, manage settings, and
monitor data consumption,
if equipped. .
Locate a dealer and schedule
service.
. Request roadside assistance.
. Set a parking reminder with pin
drop, take a photo, make a note,
and set a timer.
. Connect with Cadillac on social
media.
Features are subject to change. For
myCadillac mobile app information
and compatibility, see my.cadillac.com.
An active OnStar or connected service
plan may be required. A compatible
device, factory-installed remote start,
and power locks are required. Data
rates apply. See www.onstar.com for
details and system limitations.
Remote Services
Contact an OnStar Advisor to unlock
the doors or sound the horn and flash
the lamps.
Marketplace
OnStar Advisors can provide offers
from restaurants and retailers on your
route, help locate hotels, or book a
room. These services vary by market.
OnStar Hands-Free Calling
Make and receive calls with the
built-in wireless calling service, which
requires available minutes.
Functionality of the Voice Command
button may vary by vehicle and
region. For some vehicles, press
=to
open the OnStar app on the
infotainment display, then select
Hands-Free calling. For other vehicles
press
=as follows.
Make a Call
1. Press
=. System responds:
“OnStar ready.”
2. Say “Call.”System responds: “Call.
Please say the name or number
to call.”
3. Say the entire number without pausing, including a “1”and the
area code. System responds: “OK,
calling.”
Calling 911 Emergency
1. Press=. System responds:
“OnStar ready.”
Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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INDEX 407
Fuel (cont'd)Recommended . . . . . . . . . . . . . . . . . . . . 252
Top Tier . . . . . . . . . . . . . . . . . . . . . . . . . . . 252
Full-Size Spare Tire . . . . . . . . . . . . . . . . . 341
Fuses
Engine Compartment FuseBlock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 301
Fuses and Circuit Breakers . . . . . . . 301
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . . . . . . 305, 307
Rear Compartment Fuse Block . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 310
G
Garage Door Opener . . . . . . . . . . . . . . . . 163Programming . . . . . . . . . . . . . . . . . . . . . . 163
Gas Strut(s) . . . . . . . . . . . . . . . . . . . . . . . . . 298
Gauges Engine Coolant Temperature . . . . 137
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Odometer . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Speedometer . . . . . . . . . . . . . . . . . . . . . . 135
Tachometer . . . . . . . . . . . . . . . . . . . . . . . 136
Trip Odometer . . . . . . . . . . . . . . . . . . . . 136
Warning Lights and
Indicators . . . . . . . . . . . . . . . . . . . . . . . . 132
General Information Service and Maintenance . . . . . . . . 359 General Information (cont'd)
Towing . . . . . . . . . . . . . . . . . . . . . . . . . . . . 255
Vehicle Care . . . . . . . . . . . . . . . . . . . . . . . 277
Glass Replacement . . . . . . . . . . . . . . . . . 298
Glove Box . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
GM Mobility Reimbursement
Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . 380
H
Hazard Warning Flashers . . . . . . . . . . 171
Head Restraints . . . . . . . . . . . . . . . . . . . . . . 61
Head-up Display . . . . . . . . . . . . . . . . . . . . 150
HeadlampsAiming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 299
Automatic . . . . . . . . . . . . . . . . . . . . . . . . . 170
Bulb Replacement . . . . . . . . . . . . . . . . 299
Daytime Running
Lamps (DRL) . . . . . . . . . . . . . . . . . . . . 169
Flash-to-Pass . . . . . . . . . . . . . . . . . . . . . . 169
High-Beam On Light . . . . . . . . . . . . . . 147
High/Low Beam Changer . . . . . . . . . 169
Lamps On Reminder . . . . . . . . . . . . . . 147
Heated Rear Seats . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Steering Wheel . . . . . . . . . . . . . . . . . . . . 124
Heated and Cooled Front Seats . . . . . 69
Heated Mirrors . . . . . . . . . . . . . . . . . . . . . . . 53 Heater
Engine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 204
Heating . . . . . . . . . . . . . . . . . . . . . . . . .176, 181
High-Beam On Light . . . . . . . . . . . . . . . . 147
High-Speed Operation . . . . . . . . . . . . . . 319
Hill and Mountain Roads . . . . . . . . . . 194
Hill Start Assist (HSA) . . . . . . . . . . . . . 221
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 279
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
How to Wear Seat Belts Properly . . . 78
HVAC . . . . . . . . . . . . . . . . . . . . . . . . . . .176, 181
I
Ignition Positions . . . . . . . . . . . . . . . . . . . 202
Immobilizer . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Indicator Vehicle Ahead . . . . . . . . . . . . . . . . . . . . . 144
Infants and Young Children, Restraints . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Information Publication Ordering . . . . . . . . . . . . . 386
Infotainment . . . . . . . . . . . . . . . . . . . . . . . . 175
Infotainment System . . . . . . . . . . . . . . . 390
Instrument Cluster . . . . . . . . . . . . . . . . . 133
Instrument Panel Storage Area . . . . . . . . . . . . . . . . . . . . . . 119
Interior Rearview Mirrors . . . . . . . . . . . 53
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
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408 INDEX
J
Jump Starting - North America . . . . 342
K
Keyless EntryRemote (RKE) System . . . . . . . . . . . . . . 28
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
L
Labeling, Tire Sidewall . . . . . . . . . . . . . 313
Lamps Cornering . . . . . . . . . . . . . . . . . . . . . . . . . . 172
Daytime Running (DRL) . . . . . . . . . . 169
Dome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172
Exterior Controls . . . . . . . . . . . . . . . . . . 167
Exterior Lamps Off Reminder . . . . 169
Exterior Lighting BatterySaver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174
License Plate . . . . . . . . . . . . . . . . . . . . . . 300
Malfunction Indicator (Check Engine) . . . . . . . . . . . . . . . . . . . . . . . . . . 140
On Reminder . . . . . . . . . . . . . . . . . . . . . . 147
Reading . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173
Lane Change Alert (LCA) . . . . . . . . . . . 248
Lane Departure Warning (LDW) . . . . . . . . . . . . . . . . . . . 249
Lane Keep Assist (LKA) . . . . . . . . . . . . 250
Lane Keep Assist Light . . . . . . . . . . . . . 143
Lap-Shoulder Belt . . . . . . . . . . . . . . . . . . . . 80 LATCH System
Replacing Parts after a Crash . . . . 113
LATCH, Lower Anchors and Tethers for Children . . . . . . . . . . . . . . 106
LED Lighting . . . . . . . . . . . . . . . . . . . . . . . . 299
Level Control Automatic . . . . . . . . . . . . . . . . . . . . . . . . . 225
Liftgate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Lighter, Cigarette . . . . . . . . . . . . . . . . . . . 132
Lighting Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173
Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173
Illumination Control . . . . . . . . . . . . . . 172
LED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 299
Lights Airbag Readiness . . . . . . . . . . . . . . . . . 138
Antilock Brake System (ABS)
Warning . . . . . . . . . . . . . . . . . . . . . . . . . 143
Brake System Warning . . . . . . . . . . . 141
Charging System . . . . . . . . . . . . . . . . . . 139
Check Engine (Malfunction Indicator) . . . . . . . . . . . . . . . . . . . . . . . . 140
Cruise Control . . . . . . . . . . . . . . . . . . . . . 147
Door Ajar . . . . . . . . . . . . . . . . . . . . . . . . . . 148
Electric Parking Brake . . . . . . . . . . . . 142
Engine Coolant Temperature Warning . . . . . . . . . . . . . . . . . . . . . . . . . 145
Engine Oil Pressure . . . . . . . . . . . . . . . 146 Lights (cont'd)
Flash-to-Pass . . . . . . . . . . . . . . . . . . . . . . 169
High-Beam On . . . . . . . . . . . . . . . . . . . . 147
High/Low Beam Changer . . . . . . . . . 169
Lane Keep Assist . . . . . . . . . . . . . . . . . . 143
Low Fuel Warning . . . . . . . . . . . . . . . . 146
Seat Belt Reminders . . . . . . . . . . . . . . 137
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
Service Electric Parking Brake . . . 142
Sport Mode . . . . . . . . . . . . . . . . . . . . . . . . 143
StabiliTrak OFF . . . . . . . . . . . . . . . . . . . 144
Tire Pressure . . . . . . . . . . . . . . . . . . . . . . 145
Tow/Haul Mode . . . . . . . . . . . . . . . . . . . 143
Traction Control System
(TCS)/StabiliTrak . . . . . . . . . . . . . . . . 145
Traction Off . . . . . . . . . . . . . . . . . . . . . . . 144
Winter Driving Mode . . . . . . . . . . . . . 143
Locking Rear Axle . . . . . . . . . . . . . . . . . . 225
Locks
Automatic Door . . . . . . . . . . . . . . . . . . . . . 39
Delayed Locking . . . . . . . . . . . . . . . . . . . . 38
Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Lockout Protection . . . . . . . . . . . . . . . . . 39
Power Door . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Loss of Control . . . . . . . . . . . . . . . . . . . . . . 189
Low Fuel Warning Light . . . . . . . . . . . 146
Low-Profile Tires . . . . . . . . . . . . . . . . . . . . 313
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412 INDEX
Storage Areas (cont'd)Instrument Panel . . . . . . . . . . . . . . . . . 119
Roof Rack System . . . . . . . . . . . . . . . . 122
Sunglasses . . . . . . . . . . . . . . . . . . . . . . . . . 120
Storage Compartments . . . . . . . . . . . . . 119
Struts Gas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 298
Stuck Vehicle . . . . . . . . . . . . . . . . . . . . . . . 196
Sun Visors . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Sunglass Storage . . . . . . . . . . . . . . . . . . . . 120
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
System Forward Collision Alert (FCA) . . . . 243
Infotainment . . . . . . . . . . . . . . . . . 175, 390
Roof Rack . . . . . . . . . . . . . . . . . . . . . . . . . 122
Systems Driver Assistance . . . . . . . . . . . . . . . . . 236
T
Tachometer . . . . . . . . . . . . . . . . . . . . . . . . . 136
Text Telephone (TTY) Users . . . . . . . 379
Theft-Deterrent Systems . . . . . . . . . . . . 50Immobilizer . . . . . . . . . . . . . . . . . . . . . . . . . 50
Third-Row Seats . . . . . . . . . . . . . . . . . . . . . 75
Throttle, Adjustable . . . . . . . . . . . . . . . . 201
Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 311 Tires (cont'd)
All-Season . . . . . . . . . . . . . . . . . . . . . . . . . 312
All-Terrain . . . . . . . . . . . . . . . . . . . . . . . . . 313
Buying New Tires . . . . . . . . . . . . . . . . . 326
Chains . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 330
Changing . . . . . . . . . . . . . . . . . . . . . . . . . . 332
Designations . . . . . . . . . . . . . . . . . . . . . . 314
Different Size . . . . . . . . . . . . . . . . . . . . . . 327
Full-Size Spare . . . . . . . . . . . . . . . . . . . . 341
If a Tire Goes Flat . . . . . . . . . . . . . . . . 331
Inspection . . . . . . . . . . . . . . . . . . . . . . . . . 324
Low Profile . . . . . . . . . . . . . . . . . . . . . . . . 313
Pressure . . . . . . . . . . . . . . . . . . . . . . 317, 319
Pressure Light . . . . . . . . . . . . . . . . . . . . . 145
Pressure Monitor Operation . . . . . . 320
Pressure Monitor System . . . . . . . . 319
Rotation . . . . . . . . . . . . . . . . . . . . . . . . . . . 324
Sidewall Labeling . . . . . . . . . . . . . . . . . 313
Terminology and Definitions . . . . 315
Uniform Tire Quality Grading . . . . 328
Wheel Alignment and Tire
Balance . . . . . . . . . . . . . . . . . . . . . . . . . . 329
Wheel Replacement . . . . . . . . . . . . . . 329
When It Is Time for New
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 325
Winter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 312
Top Tier Fuel . . . . . . . . . . . . . . . . . . . . . . . . 252
Tow/Haul Mode . . . . . . . . . . . . . . . . . . . . . 213 Tow/Haul Mode Light . . . . . . . . . . . . . . 143
Towing
Driving Characteristics . . . . . . . . . . . 255
Equipment . . . . . . . . . . . . . . . . . . . . . . . . 265
General Information . . . . . . . . . . . . . . 255
Recreational Vehicle . . . . . . . . . . . . . . 346
Trailer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 260
Trailer Sway Control (TSC) . . . . . . . 273
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 345
Traction Control System
(TCS)/StabiliTrak Light . . . . . . . . . 145
Off Light . . . . . . . . . . . . . . . . . . . . . . . . . . . 144
Traction Control/Electronic Stability Control . . . . . . . . . . . . . . . . . . . 221
Trailer
Sway Control (TSC) . . . . . . . . . . . . . . . 273
Towing . . . . . . . . . . . . . . . . . . . . . . . . . . . . 260
Transfer Case . . . . . . . . . . . . . . . . . . . . . . . 214
Transmission Automatic . . . . . . . . . . . . . . . . . . . . . . . . . 209
Fluid, Automatic . . . . . . . . . . . . . . . . . . 284
Transportation Program, Courtesy . . . . . . . . . . . . . . . . . . . . . . . . . . . 383
Trip Odometer . . . . . . . . . . . . . . . . . . . . . . 136
Turn and Lane-Change Signals . . . . 171