Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12460268) - 2019 - crc - 9/14/18
DRIVING AND OPERATING 271
.A trailer without electric brakes is
connected, no DIC message will
display
. A trailer with electric brakes has
become disconnected, a CHECK
TRAILER WIRING message
displays on the DIC
. There is a fault present in the
wiring to the trailer brakes, a
CHECK TRAILER WIRING
message displays on the DIC
. The ITBC system is not working
due to a fault, a SERVICE
TRAILER BRAKE SYSTEM
message displays in the DIC
Manual Trailer Brake Apply Lever
Slide this lever left to apply the
trailer’s electric brakes independent of
the vehicle’s brakes. Use this lever to
adjust Trailer Gain to achieve the
proper power output to the trailer
brakes. The trailer's and the vehicle's
brake lamps will come on when either
vehicle brakes or manual trailer brakes
are applied and properly connected. Trailer Gain Adjustment Procedure
Trailer Gain should be set for a
specific trailering condition and it
must be readjusted anytime vehicle
loading, trailer loading, or road surface
conditions change.
{Warning
Trailer brakes that are over-gained
or under-gained may not stop the
vehicle and the trailer as intended
and can result in a crash. Always
follow the instructions to set the
Trailer Gain for the proper trailer
stopping performance.
To adjust Trailer Gain for each towing
condition: 1. Drive the vehicle with the trailer attached on a level road surface
representative of the towing
condition and free of traffic at
about 32 to 40 km/h (20 to
25 mph) and fully apply the
Manual Trailer Brake apply lever. Note
Adjusting Trailer Gain at speeds lower
than 32 to 40 km/h (20 to 25 mph)
may result in an incorrect gain
setting.
2. Adjust the Trailer Gain, using the Trailer Gain adjustment buttons,
to just below the point of trailer
wheel lock-up, indicated by
trailer wheel squeal or tire smoke
when a trailer wheel locks.
Note
Trailer wheel lock-up may not occur if
towing a heavily loaded trailer. In this
case, adjust the Trailer Gain to the
highest allowable setting for the
towing condition. 3. Readjust Trailer Gain any time vehicle loading, trailer loading,
or road surface conditions
change or if trailer wheel lock-up
is noticed at any time while
towing.
Other ITBC-Related DIC Messages
TRAILER CONNECTED: This message
will briefly display when a trailer with
electric brakes is first connected to
Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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VEHICLE CARE 281
1. Positive (+) Terminal. SeeJump
Starting - North America 0342.
2. Battery - North America 0293.
3. Coolant Surge Tank and Pressure Cap. See Cooling System 0286.
4. Engine Air Cleaner/Filter 0285.
5. Remote Negative (–) Location (Out of View). See Jump Starting -
North America 0342.
6. Engine Cooling Fans (Out of View). See Cooling System 0286.
7. Engine Oil Fill Cap. See “When to
Add Engine Oil” underEngine Oil
0 281.
8. Engine Oil Dipstick. See “Checking Engine Oil” under
Engine Oil 0281.
9. Windshield Washer Fluid Reservoir. See “Adding Washer
Fluid ”under Washer Fluid 0290.
10. Brake Fluid Reservoir. See Brake
Fluid 0292.
11. Engine Compartment Fuse Block
0301.Engine Oil
To ensure proper engine performance
and long life, careful attention must
be paid to engine oil. Following these
simple, but important steps will help
protect your investment:
.
Use engine oil approved to the
proper specification and of the
proper viscosity grade. See
“Selecting the Right Engine Oil” in
this section.
. Check the engine oil level regularly
and maintain the proper oil level.
See “Checking Engine Oil” and
“When to Add Engine Oil” in this
section.
. Change the engine oil at the
appropriate time. See Engine Oil
Life System 0283.
. Always dispose of engine oil
properly. See “What to Do with
Used Oil” in this section.
Checking Engine Oil
Check the engine oil level regularly,
every 650 km (400 mi), especially prior
to a long trip. The engine oil dipstick handle is a loop. See
Engine
Compartment Overview 0280 for the
location.
{Warning
The engine oil dipstick handle may
be hot; it could burn you. Use a
towel or glove to touch the dipstick
handle.
If a low oil Driver Information Center
(DIC) message displays, check the oil
level.
Follow these guidelines:
. To get an accurate reading, park
the vehicle on level ground. Check
the engine oil level after the
engine has been off for at least
two hours. Checking the engine oil
level on steep grades or too soon
after engine shutoff can result in
incorrect readings. Accuracy
improves when checking a cold
engine prior to starting. Remove
the dipstick and check the level.
Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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VEHICLE CARE 283
Viscosity Grade
Use SAE 0W-20 viscosity grade
engine oil.
When selecting an oil of the
appropriate viscosity grade, it is
recommended to select an oil of the
correct specification. See
“Specification”earlier in this section.
Engine Oil Additives/Engine Oil
Flushes
Do not add anything to the oil. The
recommended oils meeting the dexos1
specification are all that is needed for
good performance and engine
protection.
Engine oil system flushes are not
recommended and could cause engine
damage not covered by the vehicle
warranty.
What to Do with Used Oil
Used engine oil contains certain
elements that can be unhealthy for
your skin and could even cause
cancer. Do not let used oil stay on
your skin for very long. Clean your
skin and nails with soap and water, or a good hand cleaner. Wash or
properly dispose of clothing or rags
containing used engine oil. See the
manufacturer's warnings about the
use and disposal of oil products.
Used oil can be a threat to the
environment. If you change your own
oil, be sure to drain all the oil from
the filter before disposal. Never
dispose of oil by putting it in the trash
or pouring it on the ground, into
sewers, or into streams or bodies of
water. Recycle it by taking it to a place
that collects used oil.
Engine Oil Life System
When to Change Engine Oil
This vehicle has a computer system
that indicates when to change the
engine oil and filter. This is based on a
combination of factors which include
engine revolutions, engine
temperature, and miles driven. Based
on driving conditions, the mileage at
which an oil change is indicated can
vary considerably. For the oil life
system to work properly, the system
must be reset every time the oil is
changed.
When the system has calculated that
oil life has been diminished, it
indicates that an oil change is
necessary. A CHANGE ENGINE OIL
SOON message comes on. Change the
oil as soon as possible within the next
1 000 km (600 mi). It is possible that,
if driving under the best conditions,
the oil life system might indicate that
an oil change is not necessary for up
to a year. The engine oil and filter
must be changed at least once a year
and at this time the system must be
reset. Your dealer has trained service
people who will perform this work and
reset the system. It is also important
to check the oil regularly over the
course of an oil drain interval and
keep it at the proper level.
If the system is ever reset accidentally,
the oil must be changed at 5 000 km
(3,000 mi) since the last oil change.
Remember to reset the oil life system
whenever the oil is changed.
Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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284 VEHICLE CARE
How to Reset the Engine Oil Life
System
Reset the system whenever the engine
oil is changed so that the system can
calculate the next engine oil change.
To reset the system:1. Using the DIC controls on the right side of the steering wheel,
display OIL LIFE on the DIC. See
Driver Information Center (DIC)
0148. When remaining oil life is
low, the CHANGE ENGINE OIL
SOON message will appear on
the display.
2. Press and hold SEL on the DIC controls for a few seconds to
clear the CHANGE ENGINE OIL
SOON message and reset the oil
life at 100%.
Be careful not to reset the oil life
display accidentally at any time
other than after the oil is
changed. It cannot be reset
accurately until the next oil
change.
The oil life system can also be reset as
follows: 1. Display OIL LIFE on the DIC. See
Driver Information Center (DIC)
0148.
2. Fully press and release the accelerator pedal three times
within five seconds.
If the CHANGE ENGINE OIL
SOON message is not on, the
system is reset.
The system is reset when the
CHANGE ENGINE OIL SOON message
is off.
If the CHANGE ENGINE OIL SOON
message comes back on when the
vehicle is started, the engine oil life
system has not been reset. Repeat the
procedure.
Automatic Transmission
Fluid
When to Check and Change
Automatic Transmission Fluid
It is usually not necessary to check
the transmission fluid level. The only
reason for fluid loss is a transmission
leak or overheated transmission. This
vehicle is not equipped with a transmission fluid level dipstick.
There is a special procedure for
checking and changing the
transmission fluid in these vehicles.
Because this procedure is difficult,
this should be done at the dealer.
Contact the dealer for additional
information or the procedure can be
found in the service manual. See
Publication Ordering Information
0386.
Caution
Use of the incorrect automatic
transmission fluid may damage the
vehicle, and the damage may not be
covered by the vehicle warranty.
Always use the correct automatic
transmission fluid. See
Recommended Fluids and Lubricants
0370.
Change the fluid and filter at the
scheduled maintenance intervals
listed in Maintenance Schedule 0360.
Be sure to use the transmission fluid
listed in Recommended Fluids and
Lubricants 0370.
Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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VEHICLE CARE 325
Check that all wheel nuts are
properly tightened. See“Wheel
Nut Torque ”under Capacities and
Specifications 0374, and
“Removing the Flat Tire and
Installing the Spare Tire ”under
Tire Changing 0332.
{Warning
Rust or dirt on a wheel, or on the
parts to which it is fastened, can
make wheel nuts become loose
after time. The wheel could come
off and cause a crash. When
changing a wheel, remove any rust
or dirt from places where the wheel
attaches to the vehicle. In an
emergency, a cloth or a paper towel
can be used; however, use a scraper
or wire brush later to remove all
rust or dirt.
Lightly coat the inner diameter of
the wheel hub opening with wheel
bearing grease after a wheel
change or tire rotation to prevent
corrosion or rust buildup. Do not get grease on the wheel mounting
surface or on the wheel nuts or
bolts.
When It Is Time for New
Tires
Factors, such as maintenance,
temperatures, driving speeds, vehicle
loading, and road conditions affect the
wear rate of the tires.
Treadwear indicators are one way to
tell when it is time for new tires.
Treadwear indicators appear when the
tires have only 1.6 mm (1/16 in) or
less of tread remaining. Some commercial truck tires may not have
treadwear indicators.
See
Tire Inspection 0324 and Tire
Rotation 0324 for additional
information.
The rubber in tires ages over time.
This also applies to the spare tire,
if the vehicle has one, even if it is
never used. Multiple factors including
temperatures, loading conditions, and
inflation pressure maintenance affect
how fast aging takes place. GM
recommends that tires, including the
spare if equipped, be replaced after six
years, regardless of tread wear. To
identify the age of a tire, use the tire
manufacture date which is the last
four digits of the DOT Tire
Identification Number (TIN) which is
molded into one side of the tire
sidewall. The first two digits represent
the week (01-52) and the last two
digits, the year. For example, the third
week of the year 2010 would have a
four-digit DOT date of 0310.
Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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SERVICE AND MAINTENANCE 361
this work. If the engine oil life system
is reset accidentally, service the
vehicle within 5 000 km/3,000 mi since
the last service. Reset the oil life
system when the oil is changed. See
Engine Oil Life System0283.
Power Take Off (PTO) and
Extended Idle Use
When the vehicle is used with the
PTO equipment or used in a way that
requires extended idle time, one hour
of use shall be deemed the same as
53 km (33 mi). See Driver Information
Center (DIC) 0148 for hourmeter.
Air Conditioning Desiccant
(Replace Every Seven Years)
The air conditioning system requires
maintenance every seven years. This
service requires replacement of the
desiccant to help the longevity and
efficient operation of the air
conditioning system. This service can
be complex. See your dealer.
Tire Rotation and Required
Services Every 12 000 km/
7,500 mi
Rotate the tires, if recommended for
the vehicle, and perform the following
services. See Tire Rotation0324.
. Check engine oil level and oil
life percentage. If needed, change
engine oil and filter, and reset oil
life system.
See Engine Oil 0281 and Engine Oil
Life System 0283.
. Check engine coolant level. See
Cooling System 0286.
. Check windshield washer fluid
level. See Washer Fluid 0290.
. Check tire inflation pressures,
including the spare. See Tire
Pressure 0317.
. Inspect tire wear. See Tire
Inspection 0324.
. Visually check for fluid leaks.
. Inspect engine air cleaner filter.
See Engine Air Cleaner/Filter 0285.
. Inspect brake system. See Exterior
Care 0350. .
Visually inspect steering,
suspension, and chassis
components for damage, including
cracks or tears in the rubber boots,
loose or missing parts, or signs of
wear at least once a year. See
Exterior Care 0350.
. Inspect power steering for proper
attachment, connections, binding,
leaks, cracks, chafing, etc.
. Visually inspect halfshafts and
drive shafts for excessive wear,
lubricant leaks, and/or damage
including: tube dents or cracks,
constant velocity joint or universal
joint looseness, cracked or missing
boots, loose or missing boot
clamps, center bearing excessive
looseness, loose or missing
fasteners, and axle seal leaks.
. Lubricate the suspension and
steering components at least every
other oil change (if equipped with
grease fittings).
. Check restraint system
components. See Safety System
Check 086.
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CUSTOMER INFORMATION 381
General Motors of Canada also has a
Mobility program. See www.gm.ca or
call 1-800-GM-DRIVE (800-463-7483)
for details. TTY users call
1-800-263-3830.
Roadside Service
U.S.: 1-800-224-1400.
Canada: 1-800-882-1112.
Text Telephone (TTY) Users (U.S.
Only): 1-888-889-2438.
Service is available 24 hours a day,
365 days a year.
Calling for Service
When calling Roadside Service, have
the following information ready:
.Your name, home address, and
home telephone number
. Telephone number of your
location
. Location of the vehicle
. Model, year, color, and license
plate number of the vehicle .
Odometer reading, Vehicle
Identification Number (VIN), and
delivery date of the vehicle
. Description of the problem
Coverage
Services are provided for the duration
of the vehicle’s powertrain warranty.
In the U.S., anyone driving the vehicle
is covered. In Canada, a person driving
the vehicle without permission from
the owner is not covered.
Roadside Service is not a part of the
New Vehicle Limited Warranty.
General Motors North America and
Cadillac reserve the right to make any
changes or discontinue the Roadside
Service program at any time without
notification.
General Motors North America and
Cadillac reserve the right to limit
services or payment to an owner or
driver if they decide the claims are
made too often, or the same type of
claim is made many times.
Cadillac Owner Privileges ™
.
Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.
. Lock-Out Service: Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have OnStar.
For security reasons, the driver
must present identification before
this service is given.
. Emergency Tow from a Public
Road or Highway: Tow to the
nearest Cadillac dealer for
warranty service, or if the vehicle
was in a crash and cannot be
driven. Assistance is not given
when the vehicle is stuck in the
sand, mud, or snow.
. Flat Tire Change: Service to
change a flat tire with a spare tire.
The spare tire, if equipped, must
be in good condition and properly
inflated. It is your responsibility
for the repair or replacement of
the tire if it is not covered by the
warranty.
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384 CUSTOMER INFORMATION
Courtesy Rental Vehicle
For an overnight warranty repair, the
dealer may provide an available
courtesy rental vehicle or provide for
reimbursement of a rental vehicle.
Reimbursement is limited and must
be supported by original receipts as
well as a signed and completed rental
agreement and meet state/provincial,
local, and rental vehicle provider
requirements. Requirements vary and
may include minimum age
requirements, insurance coverage,
credit card, etc. Additional fees such
as fuel usage charges, taxes, levies,
usage fees, excessive mileage, or rental
usage beyond the completion of the
repair are also your responsibility.
It may not be possible to provide a
like vehicle as a courtesy rental.
Additional Program Information
All program options, such as shuttle
service, may not be available at every
dealer. Contact your dealer for specific
availability.
General Motors reserves the right to
unilaterally modify, change,
or discontinue CourtesyTransportation at any time and to
resolve all questions of claim
eligibility pursuant to the terms and
conditions described herein at its sole
discretion.
Collision Damage Repair
If the vehicle is involved in a collision
and it is damaged, have the damage
repaired by a qualified technician
using the proper equipment and
quality replacement parts. Poorly
performed collision repairs diminish
the vehicle resale value, and safety
performance can be compromised in
subsequent collisions.
Collision Parts
Genuine GM Collision parts are new
parts made with the same materials
and construction methods as the parts
with which the vehicle was originally
built. Genuine GM Collision parts are
the best choice to ensure that the
vehicle's designed appearance,
durability, and safety are preserved.
The use of Genuine GM parts can help
maintain the GM New Vehicle Limited
Warranty.
Recycled original equipment parts
may also be used for repair. These
parts are typically removed from
vehicles that were total losses in prior
crashes. In most cases, the parts being
recycled are from undamaged sections
of the vehicle. A recycled original
equipment GM part may be an
acceptable choice to maintain the
vehicle's originally designed
appearance and safety performance;
however, the history of these parts is
not known. Such parts are not covered
by the GM New Vehicle Limited
Warranty, and any related failures are
not covered by that warranty.
Aftermarket collision parts are also
available. These are made by
companies other than GM and may
not have been tested for the vehicle.
As a result, these parts may fit poorly,
exhibit premature durability/corrosion
problems, and may not perform
properly in subsequent collisions.
Aftermarket parts are not covered by
the GM New Vehicle Limited
Warranty, and any vehicle failure
related to such parts is not covered by
that warranty.