Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12460268) - 2019 - crc - 9/14/18
CONNECTED SERVICES 399
Connected Services
Connected Services
Navigation . . . . . . . . . . . . . . . . . . . . . . . . 399
Connections . . . . . . . . . . . . . . . . . . . . . . 400
Diagnostics . . . . . . . . . . . . . . . . . . . . . . . 402
Connected Services
Navigation
Navigation requires a specific OnStar
or connected service plan.
Press
Qto receive Turn-by-Turn
directions or have them sent to the
vehicle’s navigation screen,
if equipped.
Turn-by-Turn Navigation
1. PressQto connect to an
Advisor.
2. Request directions to be downloaded to the vehicle.
3. Follow the voice-guided commands.
Using Voice Commands During a
Planned Route
Functionality of the Voice Command
button, if equipped, may vary by
vehicle and region. For some vehicles,
press
=to open the OnStar app on
the infotainment display. For other
vehicles press
=as follows. Cancel Route
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Cancel route.” System
responds: “Do you want to cancel
directions?”
3. Say “Yes.”System responds: “OK,
request completed, thank you,
goodbye.”
Route Preview
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Route preview.” System
responds with the next three
maneuvers.
Repeat
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Repeat.” System responds
with the last direction given,
then responds with “OnStar
ready,” then a tone.
Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12460268) - 2019 - crc - 9/14/18
400 CONNECTED SERVICES
Get My Destination1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Get my destination.” System
responds with the address and
distance to the destination, then
responds with “OnStar ready,”
then a tone.
Send Destination to Vehicle
Directions can be sent to the vehicle’s
navigation screen, if equipped.
Press
Q, then ask the Advisor to
download directions to the vehicle’s
navigation system, if equipped. After
the call ends, the navigation screen
will provide prompts to begin driving
directions. Routes that are sent to the
navigation screen can only be
canceled through the navigation
system.
See www.onstar.com (U.S.) or
www.onstar.ca (Canada).
Connections
The following services help with
staying connected. For coverage maps, see
www.onstar.com (U.S.) or
www.onstar.ca (Canada).
Ensuring Security
.
Change the default passwords for
the Wi-Fi hotspot and myCadillac
mobile app. Make these passwords
different from each other and use
a combination of letters, numbers,
and symbols to increase the
security.
. Change the default name of the
SSID (Service Set Identifier). This
is your network’s name that is
visible to other wireless devices.
Choose a unique name and avoid
family names or vehicle
descriptions.
Wi-Fi Hotspot (If Equipped)
The vehicle may have a built-in Wi-Fi
hotspot that provides access to the
Internet and web content at 4G LTE
speed. Up to seven mobile devices can
be connected. A data plan is required.
Use the in-vehicle controls only when
it is safe to do so. 1. To retrieve Wi-Fi hotspot
information, press
=to open
the OnStar app on the
infotainment display, then select
Wi-Fi Hotspot. On some vehicles,
touch Wi-Fi or Wi-Fi Settings on
the screen.
2. The Wi-Fi settings will display the Wi-Fi hotspot name (SSID),
password, and on some vehicles,
the connection type (no Internet
connection, 3G, 4G, 4G LTE), and
signal quality (poor, good,
excellent).
3. To change the SSID or password, press
Qor call 1-888-4ONSTAR
to connect with an Advisor. On
some vehicles, the SSID and
password can be changed in the
Wi-Fi Hotspot menu.
After initial set-up, your vehicle’s
Wi-Fi hotspot will connect
automatically to your mobile devices.
Manage data usage by turning Wi-Fi
on or off on your mobile device, by
using the myCadillac mobile app,
or by contacting an OnStar Advisor.
Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12460268) - 2019 - crc - 9/14/18
CONNECTED SERVICES 401
On some vehicles, Wi-Fi can also be
managed from the Wi-Fi
Hotspot menu.
MyCadillac Mobile App (If Available)
Download the myCadillac mobile app
to compatible Apple and Android
smartphones. Cadillac users can
access the following services from a
smartphone:
.Remotely start/stop the vehicle,
if factory-equipped.
. Lock/unlock doors, if equipped
with automatic locks.
. Activate the horn and lamps.
. Check the vehicle’s fuel level, oil
life, or tire pressure,
if factory-equipped with the Tire
Pressure Monitor System.
. Send destinations to the vehicle.
. Locate the vehicle on a map (U.S.
market only).
. Turn the vehicle's Wi-Fi hotspot
on/off, manage settings, and
monitor data consumption,
if equipped. .
Locate a dealer and schedule
service.
. Request roadside assistance.
. Set a parking reminder with pin
drop, take a photo, make a note,
and set a timer.
. Connect with Cadillac on social
media.
Features are subject to change. For
myCadillac mobile app information
and compatibility, see my.cadillac.com.
An active OnStar or connected service
plan may be required. A compatible
device, factory-installed remote start,
and power locks are required. Data
rates apply. See www.onstar.com for
details and system limitations.
Remote Services
Contact an OnStar Advisor to unlock
the doors or sound the horn and flash
the lamps.
Marketplace
OnStar Advisors can provide offers
from restaurants and retailers on your
route, help locate hotels, or book a
room. These services vary by market.
OnStar Hands-Free Calling
Make and receive calls with the
built-in wireless calling service, which
requires available minutes.
Functionality of the Voice Command
button may vary by vehicle and
region. For some vehicles, press
=to
open the OnStar app on the
infotainment display, then select
Hands-Free calling. For other vehicles
press
=as follows.
Make a Call
1. Press
=. System responds:
“OnStar ready.”
2. Say “Call.”System responds: “Call.
Please say the name or number
to call.”
3. Say the entire number without pausing, including a “1”and the
area code. System responds: “OK,
calling.”
Calling 911 Emergency
1. Press=. System responds:
“OnStar ready.”
Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12460268) - 2019 - crc - 9/19/18
INDEX 407
Fuel (cont'd)Recommended . . . . . . . . . . . . . . . . . . . . 252
Top Tier . . . . . . . . . . . . . . . . . . . . . . . . . . . 252
Full-Size Spare Tire . . . . . . . . . . . . . . . . . 341
Fuses
Engine Compartment FuseBlock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 301
Fuses and Circuit Breakers . . . . . . . 301
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . . . . . . 305, 307
Rear Compartment Fuse Block . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 310
G
Garage Door Opener . . . . . . . . . . . . . . . . 163Programming . . . . . . . . . . . . . . . . . . . . . . 163
Gas Strut(s) . . . . . . . . . . . . . . . . . . . . . . . . . 298
Gauges Engine Coolant Temperature . . . . 137
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Odometer . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Speedometer . . . . . . . . . . . . . . . . . . . . . . 135
Tachometer . . . . . . . . . . . . . . . . . . . . . . . 136
Trip Odometer . . . . . . . . . . . . . . . . . . . . 136
Warning Lights and
Indicators . . . . . . . . . . . . . . . . . . . . . . . . 132
General Information Service and Maintenance . . . . . . . . 359 General Information (cont'd)
Towing . . . . . . . . . . . . . . . . . . . . . . . . . . . . 255
Vehicle Care . . . . . . . . . . . . . . . . . . . . . . . 277
Glass Replacement . . . . . . . . . . . . . . . . . 298
Glove Box . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
GM Mobility Reimbursement
Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . 380
H
Hazard Warning Flashers . . . . . . . . . . 171
Head Restraints . . . . . . . . . . . . . . . . . . . . . . 61
Head-up Display . . . . . . . . . . . . . . . . . . . . 150
HeadlampsAiming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 299
Automatic . . . . . . . . . . . . . . . . . . . . . . . . . 170
Bulb Replacement . . . . . . . . . . . . . . . . 299
Daytime Running
Lamps (DRL) . . . . . . . . . . . . . . . . . . . . 169
Flash-to-Pass . . . . . . . . . . . . . . . . . . . . . . 169
High-Beam On Light . . . . . . . . . . . . . . 147
High/Low Beam Changer . . . . . . . . . 169
Lamps On Reminder . . . . . . . . . . . . . . 147
Heated Rear Seats . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Steering Wheel . . . . . . . . . . . . . . . . . . . . 124
Heated and Cooled Front Seats . . . . . 69
Heated Mirrors . . . . . . . . . . . . . . . . . . . . . . . 53 Heater
Engine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 204
Heating . . . . . . . . . . . . . . . . . . . . . . . . .176, 181
High-Beam On Light . . . . . . . . . . . . . . . . 147
High-Speed Operation . . . . . . . . . . . . . . 319
Hill and Mountain Roads . . . . . . . . . . 194
Hill Start Assist (HSA) . . . . . . . . . . . . . 221
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 279
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
How to Wear Seat Belts Properly . . . 78
HVAC . . . . . . . . . . . . . . . . . . . . . . . . . . .176, 181
I
Ignition Positions . . . . . . . . . . . . . . . . . . . 202
Immobilizer . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Indicator Vehicle Ahead . . . . . . . . . . . . . . . . . . . . . 144
Infants and Young Children, Restraints . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Information Publication Ordering . . . . . . . . . . . . . 386
Infotainment . . . . . . . . . . . . . . . . . . . . . . . . 175
Infotainment System . . . . . . . . . . . . . . . 390
Instrument Cluster . . . . . . . . . . . . . . . . . 133
Instrument Panel Storage Area . . . . . . . . . . . . . . . . . . . . . . 119
Interior Rearview Mirrors . . . . . . . . . . . 53
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2