Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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320 VEHICLE CARE
with the low tire pressure telltale.
When the system detects a
malfunction, the telltale will flash for
approximately one minute and then
remain continuously illuminated. This
sequence will continue upon
subsequent vehicle start-ups as long
as the malfunction exists.
When the malfunction indicator is
illuminated, the system may not be
able to detect or signal low tire
pressure as intended. TPMS
malfunctions may occur for a variety
of reasons, including the installation
of replacement or alternate tires or
wheels on the vehicle that prevent the
TPMS from functioning properly.
Always check the TPMS malfunction
telltale after replacing one or more
tires or wheels on your vehicle to
ensure that the replacement or
alternate tires and wheels allow the
TPMS to continue to function
properly.
SeeTire Pressure Monitor Operation
0 320.
See Radio Frequency Statement 0387.Tire Pressure Monitor
Operation
This vehicle may have a Tire Pressure
Monitor System (TPMS). The TPMS is
designed to warn the driver when a
low tire pressure condition exists.
TPMS sensors are mounted onto each
tire and wheel assembly, excluding the
spare tire and wheel assembly. The
TPMS sensors monitor the air
pressure in the tires and transmit the
tire pressure readings to a receiver
located in the vehicle.
When a low tire pressure condition is
detected, the TPMS illuminates the
low tire pressure warning light on the
instrument cluster. If the warning
light comes on, stop as soon as
possible and inflate the tires to the
recommended pressure shown on the
Tire and Loading Information label.
See Vehicle Load Limits 0196. A message to check the pressure in a
specific tire displays in the Driver
Information Center (DIC). The low tire
pressure warning light and the DIC
warning message come on at each
ignition cycle until the tires are
inflated to the correct inflation
pressure. Using the DIC, tire pressure
levels can be viewed. For additional
information and details about the DIC
operation and displays see
Driver
Information Center (DIC) 0148.
The low tire pressure warning light
may come on in cool weather when
the vehicle is first started, and then
turn off as the vehicle is driven. This
could be an early indicator that the air
pressure is getting low and needs to
be inflated to the proper pressure.
A Tire and Loading Information label,
attached to your vehicle, shows the
size of the original equipment tires
and the correct inflation pressure for
the tires when they are cold. See
Vehicle Load Limits 0196 for an
example of the Tire and Loading
Information label and its location.
Also see Tire Pressure 0317.
Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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VEHICLE CARE 321
The TPMS can warn about a low tire
pressure condition but it does not
replace normal tire maintenance. See
Tire Inspection0324, Tire Rotation
0 324, and Tires0311.
Caution
Tire sealant materials are not all
the same. A non-approved tire
sealant could damage the TPMS
sensors. TPMS sensor damage
caused by using an incorrect tire
sealant is not covered by the
vehicle warranty. Always use only
the GM approved tire sealant
available through your dealer or
included in the vehicle.
TPMS Malfunction Light and
Message
The TPMS will not function properly if
one or more of the TPMS sensors are
missing or inoperable. When the
system detects a malfunction, the low
tire pressure warning light flashes for
about one minute and then stays on
for the remainder of the ignition cycle. A DIC warning message also displays.
The malfunction light and DIC
warning message come on at each
ignition cycle until the problem is
corrected. Some of the conditions that
can cause these to come on are:
.
One of the road tires has been
replaced with the spare tire. The
spare tire does not have a TPMS
sensor. The malfunction light and
DIC message should go off after
the road tire is replaced and the
sensor matching process is
performed successfully. See “TPMS
Sensor Matching Process ”later in
this section.
. The TPMS sensor matching
process was not done or not
completed successfully after
rotating the tires. The malfunction
light and the DIC message should
go off after successfully
completing the sensor matching
process. See "TPMS Sensor
Matching Process" later in this
section.
. One or more TPMS sensors are
missing or damaged. The
malfunction light and the DIC message should go off when the
TPMS sensors are installed and
the sensor matching process is
performed successfully. See your
dealer for service.
. Replacement tires or wheels do
not match the original equipment
tires or wheels. Tires and wheels
other than those recommended
could prevent the TPMS from
functioning properly. See Buying
New Tires 0326.
. Operating electronic devices or
being near facilities using radio
wave frequencies similar to the
TPMS could cause the TPMS
sensors to malfunction.
If the TPMS is not functioning
properly, it cannot detect or signal a
low tire pressure condition. See your
dealer for service if the TPMS
malfunction light and DIC message
come on and stay on.
Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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VEHICLE CARE 323
TPMS Sensor Matching Process
Each TPMS sensor has a unique
identification code. The identification
code needs to be matched to a new
tire/wheel position after rotating the
vehicle’s tires or replacing one or more
of the TPMS sensors. The TPMS
sensor matching process should also
be performed after replacing a spare
tire with a road tire containing the
TPMS sensor. The malfunction light
and the DIC message should go off at
the next ignition cycle. The sensors
are matched to the tire/wheel
positions, using a TPMS relearn tool,
in the following order: driver side
front tire, passenger side front tire,
passenger side rear tire, and driver
side rear tire. See your dealer for
service or to purchase a relearn tool.
A TPMS relearn tool can also be
purchased. See Tire Pressure Monitor
Sensor Activation Tool at
www.gmtoolsandequipment.com or
call 1-800-GM TOOLS
(1-800-468-6657).
There are two minutes to match the
first tire/wheel position, and
five minutes overall to match all fourtire/wheel positions. If it takes longer,
the matching process stops and must
be restarted.
The TPMS sensor matching process is:
1. Set the parking brake.
2. Place the vehicle in Service Mode. See Ignition Positions
0 202.
3. Make sure the Tire Pressure info display option is turned on. The
info displays on the DIC can be
turned on and off through the
Settings menu. See Driver
Information Center (DIC) 0148.
4. Use the five-way DIC control on the right side of the steering
wheel to scroll to the Tire
Pressure screen under the DIC
info page. See Driver Information
Center (DIC) 0148.
5. Press and hold SEL in the center of the five-way DIC control.
The horn sounds twice to signal
the receiver is in relearn mode
and the TIRE LEARNING ACTIVE
message displays on the DIC
screen. 6. Start with the driver side
front tire.
7. Place the relearn tool against the tire sidewall, near the valve stem.
Then press the button to activate
the TPMS sensor. A horn chirp
confirms that the sensor
identification code has been
matched to this tire and wheel
position.
8. Proceed to the passenger side front tire, and repeat the
procedure in Step 7.
9. Proceed to the passenger side rear tire, and repeat the
procedure in Step 7.
10. Proceed to the driver side rear tire, and repeat the procedure in
Step 7. The horn sounds two
times to indicate the sensor
identification code has been
matched to the driver side rear
tire, and the TPMS sensor
matching process is no longer
active. The TIRE LEARNING
ACTIVE message on the DIC
display screen goes off.
11. Turn the vehicle off.
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348 VEHICLE CARE
Caution
Failure to disconnect the negative
battery cable or to have it contact
the terminals can cause damage to
the vehicle.
6. Disconnect the negative battery cable at the battery and secure
the nut and bolt. Cover the
negative battery post with a
non-conductive material to
prevent any contact with the
negative battery terminal.
7. Shift the transmission to P (Park).
Caution
If the steering column is locked,
vehicle damage may occur.
8. Move the steering wheel to make sure the steering column is
unlocked.
9. With a foot on the brake pedal, release the parking brake. 10. If equipped with Keyless Access,
keep the RKE transmitter outside
of the vehicle, and manually lock
the doors. Access the vehicle as
if it has a dead RKE transmitter
battery, by using the key in the
door lock.
Disconnecting the Towed Vehicle
Before disconnecting the towed
vehicle: 1. Park on a level surface.
2. Set the parking brake, then shift the transmission to P (Park).
3. Connect the battery.
4. Apply the brake pedal.
5. Turn the ignition on with the engine off. Shift the transfer case
out of N (Neutral) to 2m. See
“Shifting out of N (Neutral)”
under Four-Wheel Drive 0214.
See your dealer if the transfer
case cannot be shifted out of
N (Neutral). 6. Check that the vehicle is in 2
m
by starting the engine and
shifting the transmission to
R (Reverse) and then to D
(Drive). There should be
movement of the vehicle while
shifting.
7. Shift the transmission to P (Park) and turn off the ignition.
8. Disconnect the vehicle from the tow vehicle.
9. Release the parking brake.
10. Reset any lost presets. The outside temperature display
will default to 0 °C (32 °F) but
will reset with normal usage.
Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Coated Moldings
Coated moldings should be cleaned.
.When lightly soiled, wipe with a
sponge or soft, lint-free cloth
dampened with water.
. When heavily soiled, use warm
soapy water.
Fabric/Carpet/Suede
Start by vacuuming the surface using
a soft brush attachment. If a rotating
vacuum brush attachment is being
used, only use it on the floor carpet.
Before cleaning, gently remove as
much of the soil as possible:
.Gently blot liquids with a paper
towel. Continue blotting until no
more soil can be removed.
. For solid soils, remove as much as
possible prior to vacuuming.
To clean: 1. Saturate a clean, lint-free colorfast cloth with water.
Microfiber cloth is recommended
to prevent lint transfer to the
fabric or carpet. 2. Remove excess moisture by
gently wringing until water does
not drip from the cleaning cloth.
3. Start on the outside edge of the soil and gently rub toward the
center. Fold the cleaning cloth to
a clean area frequently to
prevent forcing the soil in to the
fabric.
4. Continue gently rubbing the soiled area until there is no
longer any color transfer from
the soil to the cleaning cloth.
5. If the soil is not completely removed, use a mild soap
solution followed only by plain
water.
If the soil is not completely removed,
it may be necessary to use a
commercial upholstery cleaner or spot
lifter. Test a small hidden area for
colorfastness before using a
commercial upholstery cleaner or spot
lifter. If ring formation occurs, clean
the entire fabric or carpet.
After cleaning, use a paper towel to
blot excess moisture.
Cleaning High Gloss Surfaces
and Vehicle Information and
Radio Displays
Use a microfiber cloth on high gloss
surfaces or vehicle displays. First, use
a soft bristle brush to remove dirt that
can scratch the surface. Then gently
clean by rubbing with a microfiber
cloth. Never use window cleaners or
solvents. Periodically hand wash the
microfiber cloth separately, using mild
soap. Do not use bleach or fabric
softener. Rinse thoroughly and air dry
before next use.
Caution
Do not attach a device with a
suction cup to the display. This may
cause damage and would not be
covered by the vehicle warranty.
Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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360 SERVICE AND MAINTENANCE
Proper vehicle maintenance helps to
keep the vehicle in good working
condition, improves fuel economy, and
reduces vehicle emissions.
Because of the way people use
vehicles, maintenance needs vary.
There may need to be more frequent
checks and services. The Additional
Required Services - Normal are for
vehicles that:
.Carry passengers and cargo within
recommended limits on the Tire
and Loading Information label. See
Vehicle Load Limits 0196.
. Are driven on reasonable road
surfaces within legal driving limits.
. Use the recommended fuel. See
Recommended Fuel 0252.
Refer to the information in the
Maintenance Schedule Additional
Required Services - Normal chart.
The Additional Required Services -
Severe are for vehicles that are:
. Mainly driven in heavy city traffic
in hot weather.
. Mainly driven in hilly or
mountainous terrain. .
Frequently towing a trailer.
. Used for high speed or competitive
driving.
. Used for taxi, police, or delivery
service.
Refer to the information in the
Maintenance Schedule Additional
Required Services - Severe chart.
{Warning
Performing maintenance work can
be dangerous and can cause serious
injury. Perform maintenance work
only if the required information,
proper tools, and equipment are
available. If they are not, see your
dealer to have a trained technician
do the work. See Doing Your Own
Service Work 0278.
Maintenance Schedule
Owner Checks and Services
At Each Fuel Stop
.
Check the engine oil level. See
Engine Oil 0281.
Once a Month
. Check the tire inflation pressures,
including the spare. See Tire
Pressure 0317.
. Inspect the tires for wear. See Tire
Inspection 0324.
. Check the windshield washer fluid
level. See Washer Fluid 0290.
Engine Oil Change
When the CHANGE ENGINE OIL
SOON message displays, have the
engine oil and filter changed within
the next 1 000 km/600 mi. If driven
under the best conditions, the engine
oil life system may not indicate the
need for vehicle service for up to a
year. The engine oil and filter must be
changed at least once a year and the
oil life system must be reset. Your
trained dealer technician can perform
Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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ONSTAR 391
OnStar
OnStar Overview
OnStar Overview . . . . . . . . . . . . . . . . . . 391
OnStar Services
Emergency . . . . . . . . . . . . . . . . . . . . . . . . 392
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . 393
OnStar Additional Information
OnStar AdditionalInformation . . . . . . . . . . . . . . . . . . . . . 393
OnStar Overview
=Voice Command Button
QBlue OnStar Button
>Red Emergency Button
This vehicle may be equipped with a
comprehensive, in-vehicle system that
can connect to an OnStar Advisor for
Emergency, Security, Navigation,
Connections, and Diagnostics Services.
OnStar services may require a paid
service plan and data plan. OnStar
requires the vehicle battery and
electrical system, cellular service, and
GPS satellite signals to be available
and operating. OnStar acts as a link to
existing emergency service providers.
OnStar may collect information about
you and your vehicle, including
location information. See OnStar User
Terms, Privacy Statement, and
Software Terms for more details including system limitations at
www.onstar.com (U.S.) or
www.onstar.ca (Canada).
The OnStar system status light is next
to the OnStar buttons. If the status
light is:
.
Solid Green: System is ready.
. Flashing Green: On a call.
. Red: Indicates a problem.
. Off: System is off. PressQtwice
to speak with an OnStar Advisor.
Press
Qor call 1-888-4ONSTAR
(1-888-466-7827) to speak to an
Advisor.
Functionality of the Voice Command
button may vary by vehicle and
region.
Press
=to:
. Open the OnStar app on the
infotainment display. See the
infotainment manual for
information on how to use the
OnStar app.
Or
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394 ONSTAR
OnStar or connected services cannot
work unless the vehicle is in a place
where OnStar has an agreement with
a wireless service provider for service
in that area. The wireless service
provider must also have coverage,
network capacity, reception, and
technology compatible with OnStar or
connected services. Service involving
location information about the vehicle
cannot work unless GPS signals are
available, unobstructed, and
compatible with the OnStar hardware.
OnStar or connected services may not
work if the OnStar equipment is not
properly installed or it has not been
properly maintained. If equipment or
software is added, connected,
or modified, OnStar or connected
services may not work. Other
problems beyond the control of
OnStar—such as hills, tall buildings,
tunnels, weather, electrical system
design and architecture of the vehicle,
damage to the vehicle in a crash,
or wireless phone network congestion
or jamming —may prevent service.
See Radio Frequency Statement 0387.Services for People with
Disabilities
Advisors provide services to help with
physical disabilities and medical
conditions.
Press
Qto help:
. Locate a gas station with an
attendant to pump gas.
. Find a hotel, restaurant, etc., that
meets accessibility needs.
. Provide directions to the closest
hospital or pharmacy in urgent
situations.
TTY Users
OnStar has the ability to communicate
to deaf, hard-of-hearing,
or speech-impaired customers while in
the vehicle. The available
dealer-installed TTY system can
provide in-vehicle access to all OnStar
services, except Virtual Advisor and
OnStar Turn-by-Turn Navigation.
If equipped, TTY mode can be turned
on or off by touching Settings, then
Apps, and then Phone. When TTY mode is on, phone calls can be made
or received with OnStar using the
infotainment display.
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some
OnStar services. The PIN will need to
be changed the first time when
speaking with an Advisor. To change
the OnStar PIN, contact an OnStar
Advisor by pressing
Qor calling
1-888-4ONSTAR.
Warranty
OnStar equipment may be warranted
as part of the vehicle warranty.
Languages
The vehicle can be programmed to
respond in multiple languages. Press
Qand ask for an Advisor. Advisors
are available in English, Spanish, and
French. Available languages may vary
by country.