2019 CADILLAC CTS lock

Cadillac CTS/CTS-V Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12460273) - 2019 - CRC - 5/8/18
368 CUSTOMER INFORMATION
.Battery Jump Start: Service to
jump start a dead battery.
. Trip Interruption Benefits and
Service: If your trip is interrupted
due to a warranty failure,
incidental expenses may be
reimbursed during the Powertrain
warranty period. Items considered
are hotel, meals, and rental car or
a vehicle being delivered back to
the customer, up to 500 miles.
Cadillac Technician Roadside
Service (U.S. Only)
Cadillac's exceptional Roadside Service
is more than an auto club or towing
service. It provides every Cadillac
owner in the United States with the
advantage of contacting a Cadillac
advisor and, where available, a
Cadillac trained dealer technician who
can provide on-site service.
A dealer technician will travel to your
location within a 30-mile radius of a
participating Cadillac dealership.
If beyond this radius, we will arrange
to have your car towed to the nearest
Cadillac dealership. Each technician
travels with a specially equipped service vehicle complete with the
necessary Cadillac parts and tools
required to handle most roadside
repairs.
Services Not Included in
Roadside Service
.
Impound towing caused by
violation of any laws
. Legal fines
. Mounting, dismounting,
or changing of snow tires, chains,
or other traction devices
Service is not provided if a vehicle is
in an area that is not accessible to the
service vehicle or is not a regularly
traveled or maintained public road,
which includes ice and winter roads.
Off-road use is not covered.
Services Specific to
Canadian-Purchased Vehicles
. Fuel delivery: Reimbursement is
up to 7 liters. Diesel fuel delivery
may be restricted. Propane and
other fuels are not provided
through this service. .
Lock-Out Service: Vehicle
registration is required.
. Trip Interruption Benefits and
Service: Pre-authorization, original
detailed receipts, and a copy of the
repair orders are required. Once
authorization has been received,
the Roadside Service advisor will
help you make arrangements and
explain how to receive payment.
Items considered are hotel, meals,
and rental car or a vehicle being
delivered back to the customer, up
to 800 km.
. Alternative Service: If assistance
cannot be provided right away, the
Roadside Service advisor may give
you permission to get local
emergency road service. You will
receive payment, up to $100, after
sending the original receipt to
Roadside Service. Mechanical
failures may be covered, however
any cost for parts and labor for
repairs not covered by the
warranty are the owner
responsibility.

Cadillac CTS/CTS-V Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12460273) - 2019 - CRC - 5/8/18
372 CUSTOMER INFORMATION
Managing the Vehicle Damage
Repair Process
In the event that the vehicle requires
damage repairs, GM recommends that
you take an active role in its repair.
If you have a pre-determined repair
facility of choice, take the vehicle
there, or have it towed there. Specify
to the facility that any required
replacement collision parts be original
equipment parts, either new Genuine
GM parts or recycled original GM
parts. Remember, recycled parts will
not be covered by the GM vehicle
warranty.
Insurance pays the bill for the repair,
but you must live with the repair.
Depending on your policy limits, your
insurance company may initially value
the repair using aftermarket parts.
Discuss this with the repair
professional, and insist on Genuine
GM parts. Remember, if the vehicle is
leased, you may be obligated to have
the vehicle repaired with Genuine GM
parts, even if your insurance coverage
does not pay the full cost.If another party's insurance company
is paying for the repairs, you are not
obligated to accept a repair valuation
based on that insurance company's
collision policy repair limits, as you
have no contractual limits with that
company. In such cases, you can have
control of the repair and parts choices
as long as the cost stays within
reasonable limits.
Publication Ordering
Information
Service Manuals
Service manuals have the diagnosis
and repair information on the engine,
transmission, axle, suspension, brakes,
electrical system, steering system,
body, etc.
Customer Literature
Owner’s manuals are written
specifically for owners and are
intended to provide basic operational
information about the vehicle. The
owner’s manual includes the
Maintenance Schedule for all models.Customer literature publications
available for purchase include owner’s
manuals, warranty manuals,
infotainment manuals, and portfolios.
Portfolios include an owner’s manual,
warranty manual, infotainment
manual, if applicable, and zip lock bag
or pouch.
Current and Past Models
Service manuals and customer
literature are available for many
current and past model year GM
vehicles.
To order, call 1-800-551-4123
Monday–Friday, 8:00 a.m.–6:00 p.m.
eastern time
For credit card orders only (VISA,
MasterCard, or Discover), see Helm,
Inc. at: www.helminc.com.
To order by mail, write to:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
Make checks payable in U.S. funds.

Cadillac CTS/CTS-V Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12460273) - 2019 - CRC - 5/8/18
374 CUSTOMER INFORMATION
or write to:
Transport Canada
Motor Vehicle Safety Directorate
Defect Investigations and Recalls
Division
80 Noel Street
Gatineau
,QC J8Z 0A1
Reporting Safety Defects
to General Motors
In addition to notifying NHTSA (or
Transport Canada) in a situation like
this, notify General Motors.
In the U.S., call 1-800-458-8006,
or write:
Cadillac Customer Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169In Canada, call 1-888-446-2000,
or write:
Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Company
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
In Mexico, call 01-800-466-0805 or
01-800-212-234-5522.
In other Central America and
Caribbean Countries, call
52-722-236-0680.
Vehicle Data Recording
and Privacy
The vehicle has a number of
computers that record information
about the vehicle’s performance and
how it is driven. For example, the
vehicle uses computer modules to
monitor and control engine and
transmission performance, to monitor
the conditions for airbag deployment
and deploy them in a crash, and,
if equipped, to provide antilock
braking to help the driver control the
vehicle. These modules may store data
to help the dealer technician service
the vehicle. Some modules may also
store data about how the vehicle is
operated, such as rate of fuel
consumption or average speed. These
modules may retain personal
preferences, such as radio presets, seat
positions, and temperature settings.

Cadillac CTS/CTS-V Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12460273) - 2019 - CRC - 5/8/18
ONSTAR 379
Security
If equipped, OnStar provides these
services:
.With Stolen Vehicle Assistance,
OnStar Advisors can use GPS to
pinpoint the vehicle and help
authorities quickly recover it.
. With Remote Ignition Block,
if equipped, OnStar can block the
engine from being restarted.
. With Stolen Vehicle Slowdown,
if equipped, OnStar can work with
law enforcement to gradually slow
the vehicle down.
Theft Alarm Notification
If equipped, if the doors are locked
and the vehicle alarm sounds, a
notification by text, e-mail, or phone
call will be sent. If the vehicle is
stolen, an OnStar Advisor can work
with authorities to recover the vehicle.
OnStar Additional
Information
In-Vehicle Audio Messages
Audio messages may play important
information at the following times:
.Prior to vehicle purchase. Press
Q
to set up an account.
. After change in ownership and at
90 days.
Transferring Service
PressQto request account transfer
eligibility information. The Advisor
can cancel or change account
information.
Selling/Transferring the Vehicle
Call 1-888-4ONSTAR (1-888-466-7827)
immediately to terminate your OnStar
or connected services if the vehicle is
disposed of, sold, transferred, or if the
lease ends.
Reactivation for Subsequent
Owners
PressQand follow the prompts to
speak to an Advisor as soon as
possible. The Advisor will update
vehicle records and explain OnStar or
connected service options.
How OnStar Service Works
Automatic Crash Response,
Emergency Services, Crisis Assist,
Stolen Vehicle Assistance, Remote
Services, Roadside Assistance, and
Hands-Free Calling are available on
most vehicles. Not all OnStar services
are available everywhere or on all
vehicles. For more information, a full
description of OnStar services, system
limitations, and OnStar User Terms,
Privacy Statement, and Software
Terms:
. Call 1-888-4ONSTAR
(1-888-466-7827).
. See www.onstar.com (U.S.).
. See www.onstar.ca (Canada).
. Call TTY 1-877-248-2080.
. Press
Qto speak with an Advisor.

Cadillac CTS/CTS-V Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12460273) - 2019 - CRC - 5/8/18
ONSTAR 381
Potential Issues
OnStar cannot perform Remote Door
Unlock or Stolen Vehicle Assistance
after the vehicle has been off
continuously for 10 days without an
ignition cycle. If the vehicle has not
been started for 10 days, OnStar can
contact Roadside Assistance or a
locksmith to help gain access to the
vehicle.
Global Positioning System (GPS)
.Obstruction of the GPS can occur
in a large city with tall buildings;
in parking garages; around
airports; in tunnels and
underpasses; or in an area with
very dense trees. If GPS signals are
not available, the OnStar system
should still operate to call OnStar.
However, OnStar could have
difficulty identifying the exact
location.
. In emergency situations, OnStar
can use the last stored GPS
location to send to emergency
responders. A temporary loss of GPS can cause
loss of the ability to send a
Turn-by-Turn Navigation route. The
Advisor may give a verbal route or
may ask for a call back after the
vehicle is driven into an open area.
Cellular and GPS Antennas
Cellular reception is required for
OnStar to send remote signals to the
vehicle. Do not place items over or
near the antenna to prevent blocking
cellular and GPS signal reception.
Unable to Connect to OnStar
Message
If there is limited cellular coverage or
the cellular network has reached
maximum capacity, this message may
come on. Press
Qto try the call again
or try again after driving a few miles
into another cellular area.
Vehicle and Power Issues
OnStar services require a vehicle
electrical system, wireless service, and
GPS satellite technologies to be
available and operating for features to function properly. These systems may
not operate if the battery is
discharged or disconnected.
Add-on Electrical Equipment
The OnStar system is integrated into
the electrical architecture of the
vehicle. Do not add any electrical
equipment. See
Add-On Electrical
Equipment 0255. Added electrical
equipment may interfere with the
operation of the OnStar system and
cause it to not operate.
Vehicle Software Updates
OnStar or GM may remotely deliver
software updates or changes to the
vehicle without further notice or
consent. These updates or changes
may enhance or maintain safety,
security, or the operation of the
vehicle or the vehicle systems.
Software updates or changes may
affect or erase data or settings that
are stored in the vehicle, such as
OnStar Hands-Free Calling name tags,
saved navigation destinations,
or pre-set radio stations. Neither
OnStar nor GM is responsible for any
affected or erased data or settings.

Cadillac CTS/CTS-V Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12460273) - 2019 - CRC - 5/8/18
CONNECTED SERVICES 387
using the myCadillac mobile app,
or by contacting an OnStar Advisor.
On some vehicles, Wi-Fi can also be
managed from the Wi-Fi
Hotspot menu.
MyCadillac Mobile App (If Available)
Download the myCadillac mobile app
to compatible Apple and Android
smartphones. Cadillac users can
access the following services from a
smartphone:
.Remotely start/stop the vehicle,
if factory-equipped.
. Lock/unlock doors, if equipped
with automatic locks.
. Activate the horn and lamps.
. Check the vehicle’s fuel level, oil
life, or tire pressure,
if factory-equipped with the Tire
Pressure Monitor System.
. Send destinations to the vehicle.
. Locate the vehicle on a map (U.S.
market only). .
Turn the vehicle's Wi-Fi hotspot
on/off, manage settings, and
monitor data consumption,
if equipped.
. Locate a dealer and schedule
service.
. Request roadside assistance.
. Set a parking reminder with pin
drop, take a photo, make a note,
and set a timer.
. Connect with Cadillac on social
media.
Features are subject to change. For
myCadillac mobile app information
and compatibility, see my.cadillac.com.
An active OnStar or connected service
plan may be required. A compatible
device, factory-installed remote start,
and power locks are required. Data
rates apply. See www.onstar.com for
details and system limitations.
Remote Services
Contact an OnStar Advisor to unlock
the doors or sound the horn and flash
the lamps.
Marketplace
OnStar Advisors can provide offers
from restaurants and retailers on your
route, help locate hotels, or book a
room. These services vary by market.
OnStar Hands-Free Calling
Make and receive calls with the
built-in wireless calling service, which
requires available minutes.
Functionality of the Voice Command
button may vary by vehicle and
region. For some vehicles, press
=to
open the OnStar app on the
infotainment display, then select
Hands-Free calling. For other vehicles
press
=as follows.
Make a Call
1. Press
=. System responds:
“OnStar ready.”
2. Say “Call.”System responds: “Call.
Please say the name or number
to call.”
3. Say the entire number without pausing, including a “1”and the
area code. System responds: “OK,
calling.”

Cadillac CTS/CTS-V Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12460273) - 2019 - CRC - 5/8/18
INDEX 389
IndexA
Accessories and Modifications . . . . . 259
Accessory Power . . . . . . . . . . . . . . . . . . . . 198
Adaptive Cruise Control . . . . . . . . . . . . 218
Adaptive ForwardLighting (AFL) . . . . . . . . . . . . . . . . . . . . . 157
Adaptive Forward Lighting (AFL) Light . . . . . . . . . . . . . . . . . . . . . . . . 136
Add-On Electrical Equipment . . . . . . 255
Additional Information OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 379
Additional Maintenance and Care . . . . . . . . . . . . . . . . . . . . . . . . . . . 351
Adjustments
Lumbar, Front Seats . . . . . . . . . . . . . . . . 59
Thigh Support . . . . . . . . . . . . . . . . . . . . . . 59
Air Cleaner/Filter, Engine . . . . . . . . . . 272
Air Conditioning . . . . . . . . . . . . . . .168, 173
Air Filter, Passenger Compartment . . . . . . . . . . . . . . . . . . . . . 176
Air Vents . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175
Airbag System Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
How Does an Airbag Restrain? . . . . . 81
Passenger Sensing System . . . . . . . . . 82
What Makes an Airbag Inflate? . . . . 80
What Will You See after anAirbag Inflates? . . . . . . . . . . . . . . . . . . . 81 Airbag System (cont'd)
When Should an Airbag
Inflate? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Where Are the Airbags? . . . . . . . . . . . . 78
Airbags Adding Equipment to theVehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Passenger Status Indicator . . . . . . . 127
Readiness Light . . . . . . . . . . . . . . . . . . . 127
Servicing Airbag-Equipped Vehicles . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
System Check . . . . . . . . . . . . . . . . . . . . . . . 76
Alarm Vehicle Security . . . . . . . . . . . . . . . . . . . . . 43
Alert Lane Change . . . . . . . . . . . . . . . . . . . . . . 238
Side Blind Zone (SBZA) . . . . . . . . . . 238
All-Season Tires . . . . . . . . . . . . . . . . . . . . . 301
All-Wheel Drive . . . . . . . . . . . . . . . .204, 284
Antilock Brake System (ABS) . . . . . . 205
Warning Light . . . . . . . . . . . . . . . . . . . . 132
Appearance Care Exterior . . . . . . . . . . . . . . . . . . . . . . . . . . . . 335
Interior . . . . . . . . . . . . . . . . . . . . . . . . . . . . 339
Armrest Storage . . . . . . . . . . . . . . . . . . . . . 107
Assistance Systems for Driving . . . . 234
Assistance Systems for Parking and Backing . . . . . . . . . . . . . . . . . . . . . . . 227

Cadillac CTS/CTS-V Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12460273) - 2019 - CRC - 5/8/18
390 INDEX
Auto StopStop/Start System . . . . . . . . . . . . . . . . 196
Auto Stop Mode . . . . . . . . . . . . . . . . . . . . 136
Automatic Dimming Mirrors . . . . . . . . . . . . . . . . . . . 47
Door Locks . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Forward Braking . . . . . . . . . . . . . . . . . . 237
Headlamp System . . . . . . . . . . . . . . . . 157
Transmission . . . . . . . . . . . . . . . . . . . . . . 201
Transmission Fluid . . . . . . . . . . . . . . . 272
Automatic Transmission
Manual Mode . . . . . . . . . . . . . . . . . . . . . 203
Shift Lock Control FunctionCheck . . . . . . . . . . . . . . . . . . . . . . . . . . . . 285
B
BatteryExterior Lighting BatterySaver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161
Load Management . . . . . . . . . . . . . . . . 160
Power Protection . . . . . . . . . . . . . . . . . . 161
Battery - North America . . . . . .283, 329
Blade Replacement, Wiper . . . . . . . . . 286
Boost Gauge . . . . . . . . . . . . . . . . . . . . . . . . . 124
Brake Parking, Electric . . . . . . . . . . . . . . . . . . 205
System Warning Light . . . . . . . . . . . . 131
Brakes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 281 Brakes (cont'd)
Antilock . . . . . . . . . . . . . . . . . . . . . . . . . . . 205
Assist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 207
Fluid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 282
Braking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179 Automatic Forward . . . . . . . . . . . . . . . 237
Break-In, New Vehicle . . . . . . . . . . . . . . 192
Bulb Replacement Back-up Lamps . . . . . . . . . . . . . . . . . . . 289
Halogen Bulbs . . . . . . . . . . . . . . . . . . . . 289
Headlamp Aiming . . . . . . . . . . . . . . . . 288
Headlamps . . . . . . . . . . . . . . . . . . . . . . . . 289
High Intensity Discharge(HID) Lighting . . . . . . . . . . . . . . . . . . . 289
License Plate Lamps . . . . . . . . . . . . . . 290
Buying New Tires . . . . . . . . . . . . . . . . . . . 315
C
Calibration . . . . . . . . . . . . . . . . . . . . . . . . . . 113
California Perchlorate MaterialsRequirements . . . . . . . . . . . . . . . . . . . 259
California Proposition 65 Warning . . . . . . . . . . . . .258, 283, 329,
Back Cover
Canadian Vehicle Owners . . . . . . . . . . . . . 2
Capacities and Specifications . . . . . . 359 Carbon Monoxide
Engine Exhaust . . . . . . . . . . . . . . . . . . . 200
Trunk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Winter Driving . . . . . . . . . . . . . . . . . . . . 187
Cargo Tie-Downs . . . . . . . . . . . . . . . . . . . . . . . . . 108
Caution, Danger, and Warning . . . . . . . . 2
Center Console Storage . . . . . . . . . . . . . 107
Chains, Tire . . . . . . . . . . . . . . . . . . . . . . . . . 319
Charging Wireless . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Charging System Light . . . . . . . . . . . . . 128
Check Engine Light (MalfunctionIndicator) . . . . . . . . . . . . . . . . . . . . . . . . 129
Child Restraints
Infants and Young Children . . . . . . . . 90
Lower Anchors and Tethers forChildren . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Older Children . . . . . . . . . . . . . . . . . . . . . . 88
Securing . . . . . . . . . . . . . . . . . . . . . . 101, 103
Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Circuit Breakers . . . . . . . . . . . . . . . . . . . . . 291
Cleaning Exterior Care . . . . . . . . . . . . . . . . . . . . . . 335
Interior Care . . . . . . . . . . . . . . . . . . . . . . 339
Climate Control Systems Dual Automatic . . . . . . . . . . . . . . . . . . . 168