2019 BUICK REGAL SPORTBACK infotainment

Buick Regal Owner Manual (GMNA-Localizing-U.S./Canada-12163021) -
2019 - CRC - 11/14/18
Driving and Operating 195
Warning (Continued)
it overheat and cause a fire,
property damage, electric
shock, and injury.
. Do not operate the vehicle
with the heater cord
permanently attached to the
vehicle. Possible heater
cord and thermostat
damage could occur.
. While in use, do not let the
heater cord touch vehicle
parts or sharp edges. Never
close the hood on the
heater cord.
. Before starting the vehicle,
unplug the cord, reattach
the cover to the plug, and
securely fasten the cord.
Keep the cord away from
any moving parts.
4. Before starting the engine, be sure to unplug and store the
cord as it was before to keep it
away from moving engine
parts. The length of time the heater should
remain plugged in depends on
several factors. Ask a dealer in the
area where you will be parking the
vehicle for the best advice on this.
Retained Accessory
Power (RAP)
These vehicle accessories can be
used for up to 10 minutes after the
engine is turned off:
.
Infotainment System
. Power Windows
. Sunroof (If Equipped)
. Auxiliary Power Outlet
Power to the Infotainment system
will continue to operate for up to
10 minutes or until the driver door is
opened.
Power to the power windows and
sunroof will continue to operate for
up to 10 minutes or until any door is
opened.
All of these features will work when
the ignition is on or in ACC/
ACCESSORY.
Shifting Into Park
To shift into P (Park): 1. Hold the brake pedal down and set the parking brake. See
Electric Parking Brake 0202.
2. Hold the button on the shift lever and push the lever toward
the front of the vehicle into
P (Park).
3. Turn the ignition off.
4. Remove the key.
Leaving the Vehicle with the
Engine Running
{Warning
It can be dangerous to leave the
vehicle with the engine running.
It could overheat and catch fire.
It is dangerous to get out of the
vehicle if the shift lever is not fully
in P (Park) with the parking brake
firmly set. The vehicle can roll. (Continued)

Buick Regal Owner Manual (GMNA-Localizing-U.S./Canada-12163021) -
2019 - CRC - 11/14/18
Driving and Operating 219
.Front and rear bumpers and the
area below the bumpers
. Front grille and headlamps
. Front camera lens in the front
grille or near the front emblem
. Front side and rear side panels
. Outside of the windshield in front
of the rearview mirror
. Side camera lens on the bottom
of the outside mirrors
. Rear side corner bumpers
. Rear Vision Camera above the
license plate
Assistance Systems for
Parking or Backing
If equipped, the Rear Vision Camera
(RVC), Rear Park Assist (RPA),
Front Park Assist (FPA), and Rear
Cross Traffic Alert (RCTA) may help
the driver park or avoid objects.
Always check around the vehicle
when parking or backing. Rear Vision Camera (RVC)
When the vehicle is shifted into
R (Reverse), the RVC shows an
image of the area behind the vehicle
in the infotainment display. The
previous screen displays when the
vehicle is shifted out of R (Reverse)
after a short delay. To return to the
previous screen sooner, press any
button on the infotainment system,
shift into P (Park), or reach a vehicle
speed of approximately 12 km/h
(8 mph).
1. View Displayed by the
Camera
1. View Displayed by theCamera
2. Corners of the Rear Bumper
Displayed images may be farther or
closer than they appear. The area
displayed is limited and objects that
are close to either corner of the
bumper or under the bumper do not
display.
A warning triangle may appear on
the infotainment display to show
that RPA has detected an object.
This triangle changes from amber to
red and increases in size the closer
the object.

Buick Regal Owner Manual (GMNA-Localizing-U.S./Canada-12163021) -
2019 - CRC - 11/14/18
Driving and Operating 221
Rear Cross Traffic Alert (RCTA)
If equipped, when the vehicle is
shifted into R (Reverse), RCTA
displays a red warning triangle with
a left or right pointing arrow on the
infotainment display to warn of
traffic coming from the left or right.
This system detects objects coming
from up to 20 m (65 ft) from the left
or right side of the vehicle. When an
object is detected, three beeps
sound from the left or right
depending on the direction of the
detected vehicle.
Turning the Features On or Off
PressXon the center console to
turn on or off the Front and Rear
Park Assist and the Rear Cross
Traffic Alert (RCTA). The indicator
light in the button comes on when
the features are on and turns off
when the features have been
disabled.
RCTA can also be turned off
through vehicle personalization. See
“Collision/Detection Systems” under
Vehicle Personalization 0153.
Assistance Systems for
Driving
If equipped, when driving the
vehicle in a forward gear, Forward
Collision Alert (FCA), Lane
Departure Warning (LDW), Lane
Keep Assist (LKA), Side Blind Zone
Alert (SBZA), Lane Change Alert
(LCA), and/or Forward Automatic
Braking (FAB) can help to avoid a
crash or reduce crash damage.
Forward Collision Alert
(FCA) System
If equipped, the FCA system may
help to avoid or reduce the harm
caused by front-end crashes. When
approaching a vehicle ahead too
quickly, FCA provides a red flashing
alert on the windshield and rapidly
beeps. FCA also lights an amber
visual alert if following another
vehicle much too closely.
FCA detects vehicles within a
distance of approximately 60 m
(197 ft) and operates at speeds
above 8 km/h (5 mph). If the vehicle
has Adaptive Cruise Control (ACC), it can detect vehicles to distances of
approximately 110 m (360 ft). See
Adaptive Cruise Control
0210.
{Warning
FCA is a warning system and
does not apply the brakes. When
approaching a slower-moving or
stopped vehicle ahead too rapidly,
or when following a vehicle too
closely, FCA may not provide a
warning with enough time to help
avoid a crash. It also may not
provide any warning at all. FCA
does not warn of pedestrians,
animals, signs, guardrails,
bridges, construction barrels,
or other objects. Be ready to take
action and apply the brakes. See
Defensive Driving 0180.
FCA can be disabled with either the
FCA steering wheel control or,
if equipped, through vehicle
personalization. See “Collision/
Detection Systems” underVehicle
Personalization 0153.

Buick Regal Owner Manual (GMNA-Localizing-U.S./Canada-12163021) -
2019 - CRC - 11/14/18
352 Customer Information
Customer
Information
Customer Information
Customer SatisfactionProcedure . . . . . . . . . . . . . . . . . . . 352
Customer Assistance Offices . . . . . . . . . . . . . . . . . . . . . . 354
Customer Assistance for Text Telephone (TTY) Users . . . . . 355
Online Owner Center . . . . . . . . . 355
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . 356
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . 356
Scheduling Service Appointments . . . . . . . . . . . . . . . 358
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . 358
Collision Damage Repair . . . . . 359
Publication Ordering Information . . . . . . . . . . . . . . . . . . 361
Radio Frequency Statement . . . . . . . . . . . . . . . . . . . 362
Reporting Safety Defects
Reporting Safety Defects tothe United States
Government . . . . . . . . . . . . . . . . . 363
Reporting Safety Defects to the Canadian
Government . . . . . . . . . . . . . . . . . 363
Reporting Safety Defects to General Motors . . . . . . . . . . . . . 364
Vehicle Data Recording and
Privacy
Vehicle Data Recording andPrivacy . . . . . . . . . . . . . . . . . . . . . . 364
Event Data Recorders . . . . . . . . 364
OnStar . . . . . . . . . . . . . . . . . . . . . . . 365
Infotainment System . . . . . . . . . . 365
Customer Information
Customer Satisfaction
Procedure
Your satisfaction and goodwill are
important to your dealer and to
Buick. Normally, any concerns with
the sales transaction or the
operation of the vehicle will be
resolved by your dealer's sales or
service departments. Sometimes,
however, despite the best intentions
of all concerned, misunderstandings
can occur. If your concern has not
been resolved to your satisfaction,
the following steps should be taken:
STEP ONE : Discuss your concern
with a member of dealership
management. Normally, concerns
can be quickly resolved at that level.
If the matter has already been
reviewed with the sales, service,
or parts manager, contact the owner
of your dealership or the general
manager.

Buick Regal Owner Manual (GMNA-Localizing-U.S./Canada-12163021) -
2019 - CRC - 11/14/18
362 Customer Information
Customer Literature
Owner’s manuals are written
specifically for owners and are
intended to provide basic
operational information about the
vehicle. The owner ’s manual
includes the Maintenance Schedule
for all models.
Customer literature publications
available for purchase include
owner ’s manuals, warranty
manuals, infotainment manuals, and
portfolios. Portfolios include an
owner ’s manual, warranty manual,
infotainment manual, if applicable,
and zip lock bag or pouch.
Current and Past Models
Service manuals and customer
literature are available for many
current and past model year GM
vehicles.
To order, call 1-800-551-4123
Monday–Friday, 8:00 a.m.–6:00 p.m.
eastern time For credit card orders only (VISA,
MasterCard, or Discover), see
Helm, Inc. at: www.helminc.com.
To order by mail, write to:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
Make checks payable in U.S. funds.
Radio Frequency
Statement
This vehicle has systems that
operate on a radio frequency that
complies with Part 15/Part 18 of the
Federal Communications
Commission (FCC) rules and with
Innovation, Science and Economic
Development (ISED) Canada's
RSP-100 / license-exempt RSS's /
ICES-001.
Operation is subject to the following
two conditions:
1. The device may not cause harmful interference.
2. The device must accept any interference received, including
interference that may cause
undesired operation of the
device.
Changes or modifications to any of
these systems by other than an
authorized service facility could void
authorization to use this equipment.

Buick Regal Owner Manual (GMNA-Localizing-U.S./Canada-12163021) -
2019 - CRC - 11/14/18
Customer Information 365
These data can help provide a
better understanding of the
circumstances in which crashes and
injuries occur.
Note
EDR data are recorded by your
vehicle only if a non-trivial crash
situation occurs; no data are
recorded by the EDR under normal
driving conditions and no personal
data (e.g., name, gender, age, and
crash location) are recorded.
However, other parties, such as law
enforcement, could combine the
EDR data with the type of
personally identifying data routinely
acquired during a crash
investigation.
To read data recorded by an EDR,
special equipment is required, and
access to the vehicle or the EDR is
needed. In addition to the vehicle
manufacturer, other parties, such as
law enforcement, that have the
special equipment, can read the
information if they have access to
the vehicle or the EDR.GM will not access these data or
share it with others except: with the
consent of the vehicle owner or,
if the vehicle is leased, with the
consent of the lessee; in response
to an official request by police or
similar government office; as part of
GM's defense of litigation through
the discovery process; or, as
required by law. Data that GM
collects or receives may also be
used for GM research needs or may
be made available to others for
research purposes, where a need is
shown and the data is not tied to a
specific vehicle or vehicle owner.
OnStar
If the vehicle is equipped with
OnStar and has an active service
plan, additional data may be
collected through the OnStar
system. This includes information
about the vehicle’s operation;
collisions involving the vehicle; the
use of the vehicle and its features;
and, in certain situations, the
location and approximate GPS
speed of the vehicle. Refer to theOnStar Terms and Conditions and
Privacy Statement on the OnStar
website.
See
OnStar Additional Information
0 368.
Infotainment System
If the vehicle is equipped with a
navigation system as part of the
infotainment system, use of the
system may result in the storage of
destinations, addresses, telephone
numbers, and other trip information.
See the infotainment manual for
information on stored data and for
deletion instructions.

Buick Regal Owner Manual (GMNA-Localizing-U.S./Canada-12163021) -
2019 - CRC - 11/14/18
OnStar 367
Press=to:
. Open the OnStar app on the
infotainment display. See the
infotainment manual for
information on how to use the
OnStar app.
Or
. Make a call, end a call,
or answer an incoming call.
. Give OnStar Hands-Free Calling
voice commands.
. Give OnStar Turn-by-Turn
Navigation voice commands.
. Obtain and customize the Wi-Fi
hotspot name or SSID and
password, if equipped. PressQto connect to an
Advisor to:
. Verify account information or
update contact information.
. Get driving directions.
. Receive a Diagnostic check of
the vehicle's key operating
systems.
. Receive Roadside Assistance.
. Manage Wi-Fi Settings,
if equipped.
Press
>to get a priority connection
to an OnStar Advisor available
24/7 to:
. Get help for an emergency.
. Be a Good Samaritan or
respond to an AMBER Alert.
. Get assistance in severe
weather or other crisis situations
and find evacuation routes.
OnStar Services
Emergency
Emergency Services require an
active safety and security plan. With
Automatic Crash Response, built-in
sensors can automatically alert a
specially trained OnStar Advisor
who is immediately connected in to
the vehicle to help.
Press
>for a priority connection to
an OnStar Advisor who can contact
emergency service providers, direct
them to your exact location, and
relay important information.
With OnStar Crisis Assist, specially
trained Advisors are available
24 hours a day, 7 days a week, to
provide a central point of contact,
assistance, and information during a
crisis.
With Roadside Assistance, Advisors
can locate a nearby service provider
to help with a flat tire, a battery
jump, or an empty gas tank.

Buick Regal Owner Manual (GMNA-Localizing-U.S./Canada-12163021) -
2019 - CRC - 11/14/18
OnStar 369
.PressQto speak with an
Advisor.
OnStar or connected services
cannot work unless the vehicle is in
a place where OnStar has an
agreement with a wireless service
provider for service in that area. The
wireless service provider must also
have coverage, network capacity,
reception, and technology
compatible with OnStar or
connected services. Service
involving location information about
the vehicle cannot work unless GPS
signals are available, unobstructed,
and compatible with the OnStar
hardware. OnStar or connected
services may not work if the OnStar
equipment is not properly installed
or it has not been properly
maintained. If equipment or software
is added, connected, or modified,
OnStar or connected services may
not work. Other problems beyond
the control of OnStar —such as
hills, tall buildings, tunnels, weather,
electrical system design and
architecture of the vehicle, damage to the vehicle in a crash, or wireless
phone network congestion or
jamming
—may prevent service.
See Radio Frequency Statement
0 362.
Services for People with
Disabilities
Advisors provide services to help
with physical disabilities and
medical conditions.
Press
Qto help:
. Locate a gas station with an
attendant to pump gas.
. Find a hotel, restaurant, etc.,
that meets accessibility needs.
. Provide directions to the closest
hospital or pharmacy in urgent
situations.
TTY Users
OnStar has the ability to
communicate to deaf,
hard-of-hearing, or speech-impaired
customers while in the vehicle. The
available dealer-installed TTY
system can provide in-vehicle access to all OnStar services,
except Virtual Advisor and OnStar
Turn-by-Turn Navigation.
If equipped, TTY mode can be
turned on or off by touching
Settings, then Apps, and then
Phone. When TTY mode is on,
phone calls can be made or
received with OnStar using the
infotainment display.
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some
OnStar services. The PIN will need
to be changed the first time when
speaking with an Advisor. To
change the OnStar PIN, contact an
OnStar Advisor by pressing
Qor
calling 1-888-4ONSTAR.
Warranty
OnStar equipment may be
warranted as part of the vehicle
warranty.