2019 AUDI Q7 tow

4M0012721BG
Foreword
Thankyouforchoosingan Audi-wevalueyourtrustinus.
YournewAudiwillallowyoutoexperiencethebestingroundbreakingtechnologyandpremiumquality
equipmentthatavehiclehastooffer.WerecommendthatyoureadyourOwner'sManualthoroughly
sothatyouquicklybecomeacquaintedwithyourAudiandmakeuseofallofitsfeatures.
Inadditiontoexplaininghowthedifferentfeatureswork,weprovidemanyuseful tips andinformation
concerningyoursafety,howtocareforyourvehicle,andhowtomaintainyourvehicle'svalue.Wealso
giveyouusefultipsandinformationonhowtodriveyourvehiclemoreefficientlyandinanenviron-
mentally-friendlymanner.
Wehopeyouenjoydrivingyour Audiandwewishyousafeandpleasantmotoring.
AUDIAG

AWARNING

Operating,servicingandmaintainingapassengervehicleor
off-highwaymotorvehiclecanexpose youtochemicalsinclud-
ingengineexhaust,carbonmonoxide,phthalates,andlead,
whichareknowntotheStateofCaliforniatocausecancerand
birthdefectsorotherreproductiveharm.Tominimizeexpo-
sure,avoidbreathingexhaust,donotidletheengineexceptas
necessary,serviceyourvehicleinawell-ventilatedareaand
wearglovesorwashyourhandsfrequentlywhenservicing
yourvehicle.Formoreinformationgotowww.P65Warnings.
ca.gov/passenger-vehicle.

Tableofcontents

AboutthisOwner'sManual......
SUIMIMAFY:« «225%:222%:seenseos
QuikaCCESShis:6 iesia6weesasewe
Cockpitoverview.............-0000-5
Indicatorlightsoverview...........0..
Displayandoperation............
Instrumentcluster...............
Instrumentclusteroverview...........
Coolanttemperatureindicator.........
Tachometer.........0.0 eeeeeeee
Fulellevélse.:2wessysewssoeeesoees
Odometersiceosisiecsoreseseemeeomens
Multifunctionsteeringwheel..........
Vehiclefunctions.............00eeeee
IMOSSAGEScssucusvoasewoseenwwsworeotoe
Head-updisplay..................
DESeription’s« &asoo 2wass+wenmo ¥maces
Startinganddriving.............
Openingandclosing.............
Centrallocking..............--.0000-
Luggagecompartmentlid.............
Childsafetylocksas< Powerwindows..........000seee eee
Panoramicglassroof..............--.
Garagedooropener..........---.00-5
LightsandVision.................
Exteriorlightingsss< Interiorlightingien6ssn«+wees6 veenss
VISION...keeeeee
Windshieldwipers................555
Digital.compass:.«siiesevenesowescee
Rearseats...
Headrestraints.««ccs.+eeeeeeawaeee
Memory:fUnction«esaisce»anes«6ani»os
Stowingandusing...............
Ashtrayisces2scansvesamenx amacesaeanew«
Cigarettelighter...............0.000.
PowerSOUrcéS2cs< +seen« =sous« 2seer
co
©
©
10
14 14 14
15
15
1616 16
19
20 27 27 28
28
28
34
37 38 39
40
4242
45
46
49
51 53 53 53
54
57 58 60 60 60 60
SEONAGE«cosexsxsaeeswvcoaenewvcaeeee& acami
Luggagecompartment...............
ROOftack’:« :wuss2 seveszeeyescoeeeee
Warmandcold...................
Climatecontrolsystem.........-.000
3-zonedeluxeautomaticclimatecontrol.
4-zonedeluxeautomaticclimatecontrol.
Steeringwheelheating...............
BDCIMINGY) wccssayo smenntes6vannencs& xcomes& 8om
Generalinformation.................
SUSGiNG2zwar5 =seam5xsewFPRew&Yow
Startingandstoppingtheengine.......
Start/Stopsystem...........--00000-
Electromechanicalparkingbrake.......
Startingtoidnive«esisvosecsvowereooae
Offroaddriving........-......0--00ee
Tiltangledisplay«evaisssesasseensewe
Automatictransmission..............
Trailertowing....................
Drivingwithatrailer.................
Driverassistance.................
Assistsystems...................
Speedwarningsystem...........0000-
Cruise controlsystem............00-5
Camera-basedtrafficsignrecognition...
Predictiveefficiencyassist.............
Audiadaptivecruisecontrol...........
AUGPrESENSEscessscoms«oes6 6we
Audiactivelaneassist................
Audisideassist..........-...00--000-
Nightvisionassist..............-.0..
Audidriveiselects.2isan3 xwows2 3wan2ws
Packing1d:«ccsseeenss ¢caresstoa
Generalinformation.................
Rearparkingsystem..............05.
Parkingsystemplus.............-.04.
ReAarvieWCamerasais¢seereewessoars
Peripheralcameras............--0005
Parkassist...2.2.0.0...ceeeeeeee
62
66 67 67 68
71
74
75
75
76 77 79
81
82 83 85 85
92
92.

4M0012721BG
Tableofcontents

Adjusting theparkingaid.............
ErrormesSageS........00esseseee eee
IntelligentTechnology...........
ElectronicStabilizationControl(ESC)....
Electromechanicalsteering,all-wheel
SEESTHAGone«causes0mnmens4»cyienoite«9enamine
Allwheeldrive(quattro)..............
Energymanagement................-
Noticeaboutdata recordedbytheEvent
DataRecorderandvehiclecontrol
Infotainmentsystem............
MultiMediaInterface............
Trafficsafetyinformation.............
Introduction................2.000005
MMIOn/Offknobwithjoystickfunction..
Infotainmentsystemdisplay..........
MMIoperation...............0-.0005
MMICGUICHs«=cee&neue© 2seus¢ 2ee
Controlknobwithjoystickfunction.....
Shortcutkeys.........-..0ceeeeee
Letter/numberspeller................
Pree:textisearchsosvsi2sonsoso2maimooa0
MenusandSymbols...............--.
Multifunctionsteeringwheel....
Introduction................0eeeeee
Te@lephomeince:+ asane+creaseousoonooaeons
Navigation..................0..000.
Voicerecognitionsystem........
Operating............0.ceceeeeeee
Commandoverviewinformation........
COMMANAS«wises&woewewanvomSow
Externalvoiceoperation..............
TelephoOne:.::«2cisssecessecowssees
Introduction................002aee
Usingthe Audiphonebox.............
Usingthetelephone..............000%
U0)
MO@SSAGESaces«>wes=yneuesy 2Reesxeoe
Listeningtovoicemail................188
Directory...2...ceceeeeeeeeee188
Additionalsettings...............005190
Troubleshootingwicsc.ssweanoevsiene=emere191
AudiCONNECE:sce:¢ ee605+feesss os193
Introductions««seesowearsoecon3»oe193)
AudiconnectInfotainment............198
AudiconnectInfotainmentservices.....194
Audiconnectvehiclecontrolservices....197
SOECINOScosas«weneuvire&prienens« xsomesw4stones199
Troubleshooting..................2..201
DataPrivacyesa=¢cowsnewsesteeseeee202
Emergencycall...................203
TrithOdUGtiOn::x «coms= «eamesx¥eee*Bee203
Emergencycall«sci2ves:ooeweeoemcee203
Onlineroadsideassistance............204
Navigation.....................00.205
Openingnavigation..................205
Enteringadestination................205
Personalrouteassistance.............21.
Alternativeroutes.............0.000.212
Additionalsettings................0.212
Mapes¢ &saves¥ 5saegoeae2 8wee2os214
Satellitemap...............022.00217
Mapupdate.........eeeeeeeee eeeee218
Trafficinformation................005219
Troubleshooting«encensecaw&wenene© 0sine221
Radio:«astssewssspewstowowsseeS222
Openingtheradio...................222
Radiofunctions...............000005223
RadioMenu¢ »eves¢ seeentspeeseeeen225
PreSCESE:«swam@eanima 2emoa 2comeWHOe225
Additionalsettings...............005225
TROUBLESHOOTINGvn+ :gece« 2nome2 2eae226
Media...............0.ceceeeeeee227
Introduction.............eeeeeeeeee227
NOLES«seuseemeses& ©seine& ¥cava&»saves227:
Mediadrives............0.00eeeeee228
Bluetoothaudioplayer...............230
Wi-Fiaudioplayer...................231
OnlinemediaandInternetradio........232
Multimediaconnections..............233
Playingtedia':= ¢seesy=sees5seeeso xe235

Tableofcontents

Additionalsettings..................238
Supportedmediaandfileformats......241
Troubleshootingwoz:« &seesseorsssee243
Audismartphoneinterface......245
S@tUp=twa¢ 2ean:Haws3 xNewSFXReneG245
Operating).«viewvswinewearsem«>mee¥ o246
TrOUBLESHOOEIAGvcsivessverminoesuenetnrewwven246
SYSTEMSECtINGS:.««casiswes sce247
Settingthedateandtime.............247
MMIsettings...............00eee eee247
Connectionmanager.................248
System:updater+ «areneseeermeseonewes251
Soundsettings.............-.-000005251
NVOLUMESEELINGSwienx sgame< ¢cams5aoe252
RestartingtheMMI..................253
Softwarelicenseinformation..........253
SafetyFIrst).«sscessssic42sree26ower254
Drivingsafety....................254
BaSiCS):5 s4acaa& 2Gaieu©maeF&HaTaEe254
Correctpassengerseatingpositions.....25S
Pedalarea.......00...cee eeeeeeeee 258
SATStYDELS«e652spenssewes« 2eee260
Generalinformation.................260
Whyusesafetybelts?................261
Safetybelts;cows«=sewssyseusayepee263
Beltstemsionens«sciseosa «evasarea 0ncaners& aoan266
Airbagsystem....................268
Importantinformation...............268

Frontairbags
MonitoringtheAdvancedAirbagSystem.280
Sidevairbagssvesssscesosows=oarenes3&ore284
Sidecurtainairbags..............00..287
GCHUESSPSCYois«eves5eenoeeRai290
Importantinformation...............290
Childsafetyseats.............002000296
Securingchildsafetyseats............301
LATCHsystem(loweranchoragesand
tethersforchildren)..............20.304
Additionalinformation...............308
MaintenanceandCare...........309
CheckingandFilling.............309
FUGlisves:2 2wom< 2somesvfwea&5aueoea 2oe309
Reftielingcrosseeccsnesewanesxeawisoneeere310
Catalyticconverter...............0005312
OnBoardDiagnosticSystem(OBD)......312
Enginecompartment..............00%313
Engineoil........2...eeeeeeeee315
CoolingSYStEM. < =seesscteesdeeeeswe319
BrakePluidiic.«+aessovworvaeoucoteooawe320
Electricalsystem.............0..000.321
Bateenysa« 5nasissoSRSA5Am GKBasezc322
Windshieldwashersystem............324
Serviceintervaldisplay...............324
Whe6US «sescseeeeoseeeeseee2a326
WheelsiandTires¢sccusiassccmaueeoanemone© 0326
Tirepressuremonitoringsystem.......343
RUfi=flattIreSs:= =ses= 2caer Careandcleaning................346
Generalinformation.................346
Garwashesis«meusomannamamwwoma2346
Cleaningandcareinformation.........347
Takingyourvehicleoutofservice.......351
DoTtVOUnSeUEwes.5cpesice5save6sore352
Emergencyassistance...........352
Generalinformation..............0..352
Equipmentwiccaocvcccaswo+women% 6wine3wo352
Tiremobilitykit.................000.352
Changing’atire’:=eesx =eensseeeeeee354
Fusesandbulbs..................359
FUSESses¢ »comes 2OSsyFESeyRGEe359
BulbStecaasiz9cowerovsoos6amenwu@eo363
Emergencysituations............364
Genial«sews:ooaconoomcm2 aseamocee 364
Startingbypushingortowing..........364
Startingwithjumpercables...........364
Usingthejumpstartcable............365
Towingwithatowtruck...............366
Raisingthevehicle................0-5368

Instrumentcluster

Fuelconsumption
Thecurrentfuelconsumptioncan beshownusing
abargraph>fig.12.Theaverageconsumption
storedintheshort-termmemoryisalsodis-
played.Ifthebarisgreen,yourvehicleissaving
fuelusingthefollowingmethods:
—Recuperation:electricalenergycanbestoredin
thevehiclebatterywhenthevehicleiscoasting
ordrivingdownhill.Thebarwillmovetoward
I
@Tips
Thedate,timeofday,andtimeanddatefor-
matcanbesetintheInfotainmentsystem
=>page247.
geSaleLey
Appliesto:vehicleswithenergyconsumers
eeee
Energyconsumers
a»PE
0)v7)
Airconditioning
Auxiliaryheating
CTRiale(onMalLeLare]
Fig.13Instrumentcluster:energyconsumers
IntheEnergyconsumersview,theotherequip-
mentthatiscurrentlyaffectingfuelconsumption
islistedinthefirsttab (on-boardcomputer).The
displayshowsuptothreeenergyconsumers
>fig.13.Theequipmentusingthemostpoweris
listedfirst.Ifmorethanthreeitemsusingpower
areswitchedon,theequipmentthatiscurrently
usingthemostpowerisdisplayed.
Agauge(@)alsoshowsthecurrenttotalcon-
sumptionofallotherconsumers.
Messages
TO

(O/@)Brakesystem
Ifthisindicatorlightturnson,thereisamalfunc-
tioninthebrakesystem.
20

GRE(usamodels)/J(Canada models)
Brakes:stopvehicleandcheckbrakefluidlevel
Stopthevehicleandcheckthebrakefluidlevel.
SeeanauthorizedAudidealerorauthorizedAudi
ServiceFacilityforassistance.
BRING(usamodels)/MJ(Canada models)
Brakes:malfunction!Stopvehiclesafely
Iftheindicatorlightturnsonandthismessage
appears,thereisamalfunctioninthebrake brake
system.
ri(USAmodels)/©andBalsoturnon,
thentheABS,ESC,andbrakingdistributionhave
failed.
Donotcontinuedriving.SeeanauthorizedAudi
dealerorauthorizedAudiServiceFacilityforas-
sistance>A\.
GRENG(USAmodels)/J(Canada models)Park-
ingbrake:malfunction!Safelystopvehicle.See
owner'smanual
—Iftheindicatorlightandthemessageappear
whenthevehicleisstationary orafterswitch-
ingtheignitionon,checkifyoucanreleasethe
parkingbrake.Ifyoucannotreleasetheparking
brake,seeanauthorizedAudidealerorauthor-
izedAudiServiceFacility.Ifyoucanreleasethe
parkingbrakeandthemessagestillappears,
seeanauthorizedAudidealerorauthorizedAu-
diServiceFacilityimmediatelytohavethe mal-
functioncorrected.
—Iftheindicatorlightandmessageappearwhile
driving,thehillstartassistoremergencybrak-
ingfunctionmaybemalfunctioning.Itmaynot
bepossibletosettheparkingbrakeorrelease
itonceithasbeenset.Donotparkyourvehicle
onhills.SeeanauthorizedAudidealerorau-
thorizedAudiServiceFacilityforassistance.
BRING(usamodels)or[6(Canada models)
Brakepads:wearlimitreached.Youcancontin-
uedriving.PleasecontactService
Thebrakepadsareworn.Drivetoanauthorized
AudidealerorauthorizedAudiServiceFacilityas
soonaspossibletohavethemalfunctioncorrect-
ed.

Instrumentcluster

—Iftheindicatorlightdoesnotturnoff,donot
continuedrivingthevehicle.Seeanauthorized
AudidealerorauthorizedAudiServiceFacility
forassistance.

ZA\WARNING
—Neveropenthehoodifyoucan seeorhear
steamorcoolantescapingfromtheengine
compartment.Thisincreasestheriskof
burns.Whenyounolongerseeorhear
steamorcoolantescaping,youmayopen
theenginecompartmentwithcaution.
— Theenginecompartmentinanyvehiclecan
beadangerousarea.Stoptheengineandal-
lowitto coolbeforeworkingintheengine
compartment.Alwaysfollowtheinforma-
tionfoundin=page313,Workinginthe

enginecompartment.

@)Note
Donotcontinuedrivingifthe|indicator
lightturnsonasthisincreasestheriskofen-
ginedamage.
BMF
Thekaindicatorlightmonitorsthesafetysys-
tems.
IftheEaindicatorlightturnsonorblinks,there
isamalfunctioninasafetysystem.
DrivetoanauthorizedAudidealerorauthorized
AudiServiceFacilityimmediatelytohavethe
malfunctioncorrected.

AWARNING
Havethesafetysystemsinspectedimmedi-
ately.Otherwise,thereisariskthatthesys-
temsmaynotactivateduringacollision,
whichincreasestheriskofseriousinjuryor
death.
oPitavaoYhg
TheBaindicatorlightstaysonuntilthedriver's
andfrontpassenger'ssafetybeltsarefastened.
Aboveacertainspeed,therewillalsobeawarn-
ingtone.

22
G)Tips
Foradditionalinformationonsafetybelts,
see>page260.
@-Steeringlock
lieSteering:malfunction!Pleasestopvehicle
Thereisamalfunctionintheelectronicsteering
lock.Youcannotturntheignitionon.
Donottowyourvehiclebecauseitcannotbe
steered.SeeanauthorizedAudidealerorauthor-
izedAudiServiceFacilityforassistance.
|@—c|Steeringlock:malfunction!Pleasecontact
Service
Thereisamalfunctionintheelectronicsteering
lock.
DrivetoanauthorizedAudidealerorauthorized
AudiServiceFacilityimmediatelytohavethe
malfunctioncorrected.

ZAWARNING
Donottowyourvehicleifthereisamalfunc-
tionintheelectronicsteeringlockbecause
thisincreasestheriskofanaccident.
=~Enginestartsystem
EEnginestartsystem:malfunction!Please
contactService

Donotswitchtheignitionoffbecauseyoumay
notbeabletoswitchitonagain.
DrivetoanauthorizedAudidealerorauthorized
AudiServiceFacilityimmediatelytohavethe
malfunctioncorrected.
=Enginestartsystem:malfunction!Please
contactService
Thereisamalfunctionintheenginestartingsys-
tem.
DrivetoanauthorizedAudidealerorauthorized
AudiServiceFacilityimmediatelytohavethe
malfunctioncorrected.

4M0012721BG
LightsandVision

Theemergencyflashersalsoworkwhentheigni-
tionisturnedoff.
@)Tips
Youshouldswitchtheemergencyflasherson
if:
—youarethelastcarinatrafficjamso that
allothervehiclesapproachingfrombehind
can seeyourvehicle
—yourvehiclehasbrokendownoryouare
havinganemergency
—yourvehicleisbeingtowedorifyouaretow-
inganothervehicle
Interiorlighting
elumiiceCmieidiire)
a g
=%8

Fig.36Headliner:Frontinteriorlights
Pressthecorrespondingbutton>fig.36:
4-Doorcontactswitchon/off.Theinteriorlight-
ingiscontrolledautomatically.
“x8-Interiorlightingon/off
Appliesto:vehicleswithtouch-sensitivereading
lights:Toturntherespectivereadinglightonor
off,touchthesurface(@) briefly.Toactivatethe
manualdimmingfunction,touchthesurface(A)
whenthelightisswitchedoffandkeeptouching
ituntilthedesiredbrightnessisreached.

Rearinteriorlighting
=
8 2 3
Fig.37Headliner:readinglights,version1
me
Fig.38Headliner:readinglights,version2

B4M-0150


>Version1:toturnareadinglightonoroff,
presstheSXbutton.
>Toactivatethemanualdimmingfunction*,
touchthesurfacewhenthelightisswitchedoff
“®andkeeptouchingituntilthedesired
brightnessisreached.
>Version2(touch-sensitivereadinglightswith
manualdimmingfunction*):toturnareading
lightonoroff,brieflytouchthesurface(A)
>fig.38.
>Toactivatethemanualdimmingfunction,
touchthesurface@)whenthelightisswitched
offandkeeptouchingituntilthedesired
brightnessisreached.
Forvehicleswiththird-rowseats”,theluggage
compartmentlightcan beswitchedonandoff
likeareadinglightwiththe**button>fig.38.
Thisrequirestheluggagecompartmentlidtobe
closed.
45

LightsandVision

Interiorlighting
Appliesto:vehicleswithinteriorlighting

> SelectintheInfotainmentsystem:[MENU]but-
ton>Vehicle> leftcontrolbutton>Vehicle
settings>Interiorlighting.

Theinteriorlightingturnsonwhenyouswitch
theheadlightsonwhiletheignitionison.
Thestoragecompartmentinthedoorisillumi-
natedwhenyoureachyourhandintothestorage
compartment.
Version1
Toadjustthebrightnessofindividualzones,se-
lectFrontbrightness*,DoorbrightnessorFoot-
wellbrightness.Turn thecontrolknobtotheleft
ortotheright.Pressthecontrolknobtoconfirm
thebrightness.
Version2
Selectandconfirmoneofthedisplayedprofiles
bypressingthecontrolknob.
Individual:youcancustomizethebrightnessand
colorofindividualzones.Presstherightcontrol
button.Pressthecontrolknobagaintoconfirm
thesettings.
Audidriveselect:theinteriorandcontourlight-
ingcolorchangesdependingonthedrivingmode
selectedindriveselect*>page127.
iG)Tips
Thesettingisautomaticallystoredandas-
signedtotheremotecontrolkeythatisbeing
used.
46
eeaeratea)
Thebrightnessoftheilluminationfortheinstru-
ments,displayandhead-updisplay*canbead-
justed.
o
Ss
= =
zyCc)

Fig.39Instrumentillumination
>Presstheknobtoreleaseit.
>Turn theknobtoward"-"or"+"toreduceorin-
creasethebrightness.
>Presstheknobagaintoreturnittoitsoriginal
position.
@Tips
Dependingonvehicleequipment,theinstru-
mentillumination(needlesandgauges)may
turnonwhenthelightsareoffandtheigni-
tionisswitchedon.Theilluminationforthe
gaugesreducesautomaticallyandeventually
turnsoffasbrightnessoutsideincreases.This
functionremindsthedrivertoturnthelow
beamsonattheappropriatetime.
Vision
Adjustingexteriormirrors
°azt
g > a
oO


Fig.40Driver'sdoor:knobfortheexteriormirrors
Turntheknobtothedesiredposition: