2019 AUDI Q7 service reset

Driving

Thetransmissiontemperaturehasincreasedsig-
nificantly.Driveverycautiouslyortakeabreak
fromdrivinguntilthetemperaturereturnstothe
normalrangeandtheindicatorlightturnsoff.
fs}Transmission:malfunction!Youcancontin-
uedriving.Seeowner'smanual
Thereisasystemmalfunctioninthetransmis-
sion.Youmaycontinuedriving.Drivetoanau-
thorizedAudidealerorauthorizedAudiService
Facilitysoontohavethemalfunctioncorrected.
fs}Transmission:malfunction!Youcancontin-
uedrivinginDuntilengineisoff
Thereisasystemmalfunctioninthetransmis-
sion.Thetransmissionisswitchingtoemergency
mode.Ifyouturntheengineoff,youwillnotbe
abletoselectanyotherselectorleverpositions
afterstartingtheengineagain.Drivetoanau-
thorizedAudidealerorauthorizedAudiService
Facilityimmediatelytohavethe malfunctioncor-
rected.
is}Transmission:malfunction!Youcancontin-
uedrivingwithlimitedfunction.Pleasecontact
Service
Thereisasystemmalfunctioninthetransmis-
sion.Thetransmissionisswitchingtoemergency
mode.Thismodeonlyshiftsintocertaingearsor
maynolongershiftatall.Theenginemaystall.
DrivetoanauthorizedAudidealerorauthorized
AudiServiceFacilityimmediatelytohavethe
malfunctioncorrected.
fs}Transmission:malfunction!Youcancontin-
uedrivingwithlimitedfunction.Noreverse
gear
Thereisasystemmalfunctioninthetransmis-
sion.Thetransmissionisswitchingtoemergency
mode.Thismodeonlyshiftsintocertaingearsor
maynolongershiftatall.Theenginemaystall.
Youcannotengagethereversegear.Drivetoan
authorizedAudidealerorauthorizedAudiService
Facilityimmediatelytohavethe malfunctioncor-
rected.
fs}Dangerofrollingaway!Pnotpossible.
Pleaseapplyparkingbrake
90
—Theparkinglockwasreleasedusingtheemer-
gencyrelease>page90.Or
—Theparkinglockcannolongerbeengaged.
DrivetoanauthorizedAudidealerorauthor-
izedAudiServiceFacilityimmediatelytohave
themalfunctioncorrected.
Moveselectorlevertoautomaticposition
Thereisamalfunctioninthetiptronicmode.End
tiptronicmodebypushingtheselectorleverto
theleftintothe"D/S"position.
Parkinglockemergencyrelease
@

B4M-0189


®


Fig.89Driver'ssidefootwell:releasingtheparkinglock
usingtheemergencyrelease
Theemergencyreleaseislocatedunderthefloor
matonthedriver'sside.Readandfollowtheim-
portantinstructionsabouttowing>page366.
Releasingthe parkinglockusingthe
emergencyrelease
>Topreventyourvehiclefromrollingaway,set
theparkingbrake©)>page81.
>Prythecoveroffatoneoftheopeningsusing
thescrewdriverfromthevehicletoolkit.
>Insertthe socketwrenchfromthevehicletool
kitintotheopening>fig.89.
»Turn thesocketwrenchclockwise(4)untilit
stopsandpressitdownward()untilitlocksin-
toplace.
>Leavethesocketwrenchinserted.
Resettingtheparkinglock
>Graspthe socketwrenchwithbothhandsand
carefullypullitupwardtoremove.
>Installthecover.

Audiconnect

services.Thecostsforthisareincludedin
thepriceofAudiconnectvehiclecontrol
services.Thecellphonenetwork,forexam-
ple,mustbeavailabletouse theseservices.
Appliesto:vehicleswithAudiconnectvehiclecontrol
ForsomeAudiconnectvehiclecontrolservices,
thevehicleownermustbesetupasthekeyuser.
Set keyuser
Requirement:akeyusermustnotbesetyet.the
ignitionmustbe switchedon.
>Tosetakeyuserforthevehicle,youwillneeda
myAudiaccount.Registeratwww.audiusa.
com/myaudi.
>Linkyourvehicletotheaccountatwww.
audiusa.com/myaudiandthenverifyyour
myAudiaccountimmediatelyinordertouse
the Audiconnectvehiclecontrolservices.
>YoucanalsoverifyyourmyAudiaccountlater.
Loginatwww.audiusa.com/myaudiwithyour
accessinformationandverifyyourmyAudiac-
countinusermanagementusingtheverifica-
tionprocessthatisgiven.
>Select:[MENU]button>Audiconnect>ifnec-
essary,Displayavailablefunctions>rightcon-
trolbutton>Audiconnectusermanagement>
Keyuser>Set keyuser.
>
EnteryourmyAudiuser nameandthe10-digit
vehiclecode=page29.Thekeyuserisset.You
havetherightstouse the Audiconnectvehicle
controlservices>page198aswellastheabili-
tytomanageothervehiclefunctionsandany
otherusers.


Resettingtheprimaryuser
Ifyouremovethekeyuser,allotherusersand
theirauthorizationswillbedeleted.Itwillno
longerbepossibletouse the Audiconnectvehi-
clecontrolservices.
Requirement:akeyusermustbeset.theignition
mustbe switchedon.

Select:[MENU]button>Audiconnect>right
controlbutton>Audiconnectusermanagement
>Keyuser>Resetkeyuser.

198
UsingthemyAudiapp
>InstallthemyAudiapponyourmobiledevice
andloginwithyouraccessinformation.
(i)Tips
—Itmayalsobenecessarytoenteryour4-
digitmyAudiPINwhenaccessingsomeAudi
connectvehiclecontrolservices.
—Storethevehiclecodeinasecureplace.It
maybenecessaryto re-enterthevehicle
code.
—Payattentiontoupper-andlower-caselet-
terswhenenteringthevehiclecode.
—Ifyoudonot havethe10-digitvehiclecode,
contactanauthorizedAudidealerorauthor-
izedAudiServiceFacility.
Additionaloptions
AppliestovehicleswithAudiconnectvehiclecontrol
Licensesubscription
Thevalidityandexpirationdateofyoursubscrip-
tionsaredisplayed.Whenthisfunctionisactivat-
ed,youwillbenotifiedbeforeyoursubscription
expires.

Select:[MENU]button>Audiconnect>Display
availablefunctions>rightcontrolbutton>Li-
censesubscription.

Warninglevels
Requirement:theprimaryusermusthavesetone
ormorewarninglevels.Secondaryuserscanonly
seeifawarninglevelisactiveornot.

Select:[MENU]button>Audiconnect>right
controlbutton>Alerts.
Appliesto:vehicleswith Audiconnectvehiclecontrol

Dependingonthecountryandthevehicleequip-
ment,thefollowingservicesmaybeavailable:
Remotelockingandunlocking
Requirement:thevehiclemustbeparkingand
theignitionmustbeswitchedoff.
Thisserviceallowsyoutounlockor lockyourve-
hicle.

Media

—Thestatusofthedeletingprocessisshownin
theMMI.Jukeboxplaybackstopsduringthede-
letingprocessandstartsagainautomatically
oncethedeletioniscomplete.
@)Note
Donotimportaudio/videofileswhentheen-
gineisturnedoffbecausethiswilldrainthe
vehiclebattery.
@)Tips
—TracksfromaudioCDscannotbeimported
totheJukeboxforlegalreasons.
—Filesthathavealreadybeenimportedare
automaticallyrecognizedandcannotbe
copiedtotheJukeboxagain.
—Itisnotpossible toplay audio/video*files
intheCD/DVD*drivewhileimportingthem.
— TheJukeboxdoesnotprovidean export
functionduetolegalreasons.
—Filesortrackswithoutadditionalstoredin-
formationarelistedasUnknown.Audirec-
ommendsaddingadditionalinformation
(such asID3tags)toaudiofiles.
—ResettheJukeboxtothefactorydefaultset-
tingswhensellingyourvehicle>page248.
Bluetoothaudioplayer
Appliesto:vehicleswithBluetoothaudioplayer
WiththeBluetoothaudioplayer,youcanplay
musicwirelesslyfrom yourBluetooth-capable
device(suchasacellphone)throughtheMMI.
Requirement:thevehiclemustbestationaryand
theignitionmustbe switchedon.TheBluetooth
settingswillopenonyourmobiledeviceduring
theconnectionsetup.TheBluetoothfunctionand
visibilityoftheMMI>page250andmobilede-
vicemustbe switchedon.TheBluetoothaudio
player>page250mustbeswitchedoninthe
MMI.
—ConnectingaBluetoothdevice:pressthe
MEDIA]button.Presstheleftcontrolbutton
untilthesourcesoverviewisdisplayed.Select
andconfirmBluetoothaudioplayer@)
>page235,fig.213.


230
—Ifnecessary,selectandconfirmNotconnected
>ConnectBluetoothaudioplayer.TheBlue-
toothdevicesearchstarts.Followtheinstruc-
tionsintheMMI.
—SelectandconfirmthedesiredBluetoothdevice
fromthelist.TheMMIgeneratesaPINforthe
connection.
—SelectandconfirmYes.
—EnterthePINforconnectingonyourBluetooth
device.Or:ifthePINisalreadydisplayedon
yourBluetoothdevice,confirmitintheBlue-
toothdeviceandintheMMI.Thetimeallowed
forenteringthePINislimitedtoapproximately
30seconds.
Themediaisstartedandoperatedthroughthe
mobiledeviceortheMMI,dependingonthede-
vicebeingused.
(i)Tips
—Checkforanyconnectionrequestsonyour
Bluetoothdevice.
—MultipleBluetoothaudioplayerscan be
connectedtotheMMI,butonlyonemobile
devicecanbeactive.
—BluetoothprotocolsAVRCP(1.0/1.3/1.4)
andA2DParesupported.
—NotethevolumesettingonyourBluetooth
device.Audirecommendssettingyourmo-
biledevicetothemaximumvolumewhen
usingitasaBluetoothaudioplayer.
— Thesupportedmediafunctions(suchas
shuffle)dependontheBluetoothdevicebe-
ingused.
—Formoreinformationonsupporteddevices,
visitwww.audiusa.com/bluetoothorcon-
tactanauthorizedAudidealerorauthorized
AudiServiceFacility.

4M0012721BG
Media

—iPod oriPhonemalfunctionsalsoaffectthe
operationoftheMMI.ResetyouriPodor
iPhoneifthishappens.
—AudirecommendsupdatingtheiPod or
iPhonesoftwaretothelatestversion.For
importantinformationonoperatingyour
iPod oriPhone,refertotheuserguidefor
thedevice.
— TheUSBadapteronthe Audimusicinter-
facewillsupportiPodtouchoriPhonedevi-
cesfromthe5thgenerationornewerwith
thelightningconnector.
—Formoreinformationaboutthe Audimusic
interfaceandsupporteddevices,checkthe
Audidatabaseformobiledevicesatwww.
audiusa.com/mp3orcontactanauthorized
AudidealerorauthorizedAudiServiceFa-
cility.
Tet1keLhd)
Appliesto:vehicleswithRearSeatEntertainmentpreparation
TheRear SeatEntertainmentpreparationin-
cludescablesandamountforAudiEntertain-
mentmobileinthedriver'sandfrontpassenger's
seatbackrests.
ThesuitableAudiEntertainmentmobileRear
SeatEntertainmentpackageisavailablethrough
AudiGenuineAccessories.
UsingAudiGenuineAccessoriesisrecommended.
Audihasverifiedtheirreliability,safety,andsuit-
ability.
Wecannotevaluateorendorseotherproductsin
thisway,evenifthe productisapprovedbyacer-
tifiedtestingagencyorgovernmentagency.
@)Note
Onlyusedevicesthatareapprovedforthe
Rear SeatEntertainmentpreparation.Unap-
provedequipmentcan causedamagetothe
vehicleelectricalsystem.
@)Tips
—Contact anauthorizedAudidealeror au-
thorizedAudiServiceFacilityforadditional
informationonAudiEntertainmentmo-
bile.
—Alwaysreadthechapter>page370.
— TheRear SeatEntertainmentpreparationis
notintendedtochargeexternalelectronic
devices.
Playingmedia
Youcanstartandoperatevariousmediathrough
theMMIcontrolpanel.
@-=
eyes
a
SDcard
:iiaudioplayer
Fig.212Diagram:possiblesourcesintheMediamenu
6Teaelec)ie
(7owe@}Wi-Fiaudioplayer
ens
”
Fig.213Diagram:possiblesourcesintheMediamenu
CATTaacor}


Requirement:amediasourcemustcontainau-
dio/video*files>page228.

>Pressthe[MEDIA]button.Presstheleftcontrol
buttonuntilthesourcesoverviewisdisplayed.
>Selectandconfirmthedesiredsource.Or:press
the[MEDIA]buttonrepeatedlyuntilthedesired
sourceisselected.


Dependingonthevehicleequipment,thefollow-
ingsourcesmaybedisplayedintheMediamenu:

@)Jukebox*®osi5easssewesiyawns229
@DVD/CDdrive*. . .228,228
@®SDcardreader228
@Audimusicinterface*...........233
suchasaniPhone,USBstick
©Externalaudioplayer...........233
suchasanMP3playerconnectedto
theAUXinput

Systemsettings

Appliesto:vehicleswithtelephone
Displaycontactsfromacellphone(oranaddi-
tionalcellphone).
Requirement:nocellphonescanbeconnectedto
theMMIusingtheHandsfreeprofile.
—Connectnewdevice:searchforandconnecta
newcellphone.
—Listofdevicesalreadypaired:selectyourcell
phonefromthelistofallthecellphonesthat
arealreadypaired.
Audismartphone
Appliesto:vehicleswithAudismartphoneinterface
—Connectyourcellphonetothe Audimusicin-
terface>page233usingaUSBadapter
=>page233,fig.211.
—Selectyourcellphonefromthelistofcell
phonesthathavealreadybeenconnected.
Additionaloptions
Depending
ontheselectedfunction,youcanuse
therightcontrolbuttontoaccesstheavailable
additionaloptionsintheconnectionmanager.
DeleteBluetoothdevice*
Theselectedcellphone/mobiledeviceisdiscon-
nectedfromtheMMIandisremovedfromthe
listofalldevicesthatarealreadypaired.
ShowBluetoothprofiles*
YoucanConnectorDisconnecttheHandsfree,
Messages",Directory/contactsandBluetooth
audioplayerprofilesseparately.
Bluetoothsettings*
—Bluetooth:selectandconfirmasettingforthe
Bluetooth
connectionvisibility.SelectVisible
fortheMMItobevisibletootherdevices.Se-
lectInvisiblefortheMMItonotbevisibleto
otherdevices.However,itisstillpossibletoes-
tablishaBluetoothconnectionwithpairedde-
viceswhenthevisibilityisswitchedoff.Select
Offtoturnvisibilityoff.ThenaBluetoothcon-
nectionisnotpossible.
250
—Bluetoothaudioplayer:whenthisfunctionis
switchedon,theBluetoothaudioplayeris
availableasasourceintheMediamenu.
—Bluetoothname:theMMIBluetoothname(for
example"AUDIMMI")isdisplayedandcan be
changed.
Onlinesettings*
—Datausagecounter:theamountofdatapack-
etsthataresentandreceivedthroughtheMMI
isdisplayed.Youcanresetthedatausageinfor-
mationtozerousingtheResetdatacounter
option.
—Networkstatus:themobilenetworkprovider
fordataserviceaswellasthenetworkstatus
aredisplayed.
Wi-Fisettings*
See>page200,Wi-Fisettings.
Storingasadefaulttelephone
Appliesto:vehicleswithtelephone
Requirement:amobiledevicemustbeconnected
totheMMI>page178.
WhenthemobiledeviceisinrangeandtheBlue-
toothfunctiononthemobiledeviceandinthe
MMLisswitchedon,thismobiledevicewillbe
givenpriorityovertheotherBluetoothdevices
andwillbeconnecteddirectlytotheMMI.The
connectedmobiledeviceisdisplayedfirstinthe
devicelist.
Networksettings*
—Login:youcanchoseanautomaticloginto
yourcellphoneserviceprovider'snetwork,or
youcanchooseamanualloginfromthelistof
availablenetworks.
—Networkselection:availablenetworksinthe
presentlocationcanbeselectedundernetwork
selection.Thisfunctionisonlyavailableforthe
Manualloginsetting.
AppleCarPlaysoundsettings/AndroidAuto
soundsettings
Appliesto:vehicleswithAudismartphoneinterface
See>page251.

CheckingandFilling


ZA\WARNING
—Neverconnectthechargingcabledirectlyto
yourvehiclebattery.Onlyuse the connec-
tionsintheenginecompartment
=>page323.
—Ahighlyexplosivemixtureofgasescanform
whenchargingbatteries.Onlychargethe
batteryinwell-ventilatedareas.
—Adrainedbatterycanfreezeattempera-
turesaround329F(02C).Donotchargeor
useafrozenorthawedbattery.If iceforms,
thebatteryhousingcancrackandbattery
electrolytecanleakout,whichincreasesthe
riskofanexplosionandchemicalburns.
Contact anauthorizedAudidealerorauthor-
izedAudiServiceFacilityformoreinforma-
tion.
—Donotconnectordisconnectthecharging
cablewhilechargingbecausethisincreases
theriskofanexplosion.

G)Tips
Readallofthemanufacturer'sinstructions
forthechargerbeforechargingthebattery.
Windshieldwasher
system

B4M-0135,


Fig.267Enginecompartment:washerfluidreservoircap
Thewindshieldwasherfluidreservoir&contains
thecleaningsolutionforthewindshieldandthe
headlight
washersystem*>page315,fig.262.
Thereservoircapacitycan befoundin
=>page375.
Toreducetheriskof limescaledepositsonthe
spraynozzles,usecleanwaterwithlowamounts
ofcalcium.Alwaysaddwindowcleanertothewa-
324
ter.Whentheoutsidetemperaturesarecold,an
anti-freezingagentshould beaddedtothewater
sothatitdoesnotfreeze.
C)Note
— Theconcentrationofanti-freezingagent
mustbeadjustedtothevehicleoperating
conditionsandtheclimate.Aconcentration
thatistoohighcanleadtovehicledamage.
—Neveraddradiatoranti-freezeorotheraddi-
tivestothewasherfluid.
—Donotuseaglasscleanerthat contains
paintsolvents,becausethiscoulddamage
thepaint.
Serviceintervaldisplay
Theserviceintervaldisplaydetectswhenyourve-
hicleisdueforservice.
Checkingserviceintervals
Youcan checktheremainingdistanceortimeun-
tilthenextoilchangeornextinspectioninthe
Infotainmentsystem.

>SelectintheInfotainmentsystem:the[MENU
button>Vehicle>leftcontrolbutton>Service
&checks>Serviceintervals.

Resettingtheindicator
AnauthorizedAudidealerorauthorizedAudi
ServiceFacilitywillresettheserviceintervaldis-
playafterperformingservice.
Ifyouhavechangedtheoilyourself,youmustre-
settheoilchangeinterval.

>SelectintheInfotainmentsystem:the|MENU
button>Vehicle>leftcontrolbutton>Service
&checks>Serviceintervals>Resetoilchange
interval.

Ifanoilchangeorinspectionisdue,youcanac-
cessitintheInfotainmentsystem.Thedisplay
worksintwostages:
—Servicereminder:afteracertaindistanceis
driven,amessageappearsintheinstrument
clusterdisplayeverytimetheignitionisswitch-
edon.Theremainingdistanceandtimeisdis-
playedbriefly.

4M0012721BG
CheckingandFilling

—Servicedue:ifyourvehiclehasreachedaserv-
iceinterval,amessageappearsbrieflyafter
switchingtheignitionon.
—Onlyresettheoilchangeindicatoriftheoil
waschanged.
—Followingtheserviceintervalsiscriticalto
maintainingtheservicelifeandvalueof
yourvehicle,especiallytheengine.Evenif
themileageonthevehicleislow,donotex-
ceed thetimeforthenextservice.
325