2019 AUDI Q7 checking oil
[x] Cancel search: checking oilPage 6 of 394
Tableofcontents
Additionalsettings..................238
Supportedmediaandfileformats......241
Troubleshootingwoz:« &seesseorsssee243
Audismartphoneinterface......245
S@tUp=twa¢ 2ean:Haws3 xNewSFXReneG245
Operating).«viewvswinewearsem«>mee¥ o246
TrOUBLESHOOEIAGvcsivessverminoesuenetnrewwven246
SYSTEMSECtINGS:.««casiswes sce247
Settingthedateandtime.............247
MMIsettings...............00eee eee247
Connectionmanager.................248
System:updater+ «areneseeermeseonewes251
Soundsettings.............-.-000005251
NVOLUMESEELINGSwienx sgame< ¢cams5aoe252
RestartingtheMMI..................253
Softwarelicenseinformation..........253
SafetyFIrst).«sscessssic42sree26ower254
Drivingsafety....................254
BaSiCS):5 s4acaa& 2Gaieu©maeF&HaTaEe254
Correctpassengerseatingpositions.....25S
Pedalarea.......00...cee eeeeeeeee 258
SATStYDELS«e652spenssewes« 2eee260
Generalinformation.................260
Whyusesafetybelts?................261
Safetybelts;cows«=sewssyseusayepee263
Beltstemsionens«sciseosa «evasarea 0ncaners& aoan266
Airbagsystem....................268
Importantinformation...............268
Frontairbags
MonitoringtheAdvancedAirbagSystem.280
Sidevairbagssvesssscesosows=oarenes3&ore284
Sidecurtainairbags..............00..287
GCHUESSPSCYois«eves5eenoeeRai290
Importantinformation...............290
Childsafetyseats.............002000296
Securingchildsafetyseats............301
LATCHsystem(loweranchoragesand
tethersforchildren)..............20.304
Additionalinformation...............308
MaintenanceandCare...........309
CheckingandFilling.............309
FUGlisves:2 2wom< 2somesvfwea&5aueoea 2oe309
Reftielingcrosseeccsnesewanesxeawisoneeere310
Catalyticconverter...............0005312
OnBoardDiagnosticSystem(OBD)......312
Enginecompartment..............00%313
Engineoil........2...eeeeeeeee315
CoolingSYStEM. < =seesscteesdeeeeswe319
BrakePluidiic.«+aessovworvaeoucoteooawe320
Electricalsystem.............0..000.321
Bateenysa« 5nasissoSRSA5Am GKBasezc322
Windshieldwashersystem............324
Serviceintervaldisplay...............324
Whe6US «sescseeeeoseeeeseee2a326
WheelsiandTires¢sccusiassccmaueeoanemone© 0326
Tirepressuremonitoringsystem.......343
RUfi=flattIreSs:= =ses= 2caer
Generalinformation.................346
Garwashesis«meusomannamamwwoma2346
Cleaningandcareinformation.........347
Takingyourvehicleoutofservice.......351
DoTtVOUnSeUEwes.5cpesice5save6sore352
Emergencyassistance...........352
Generalinformation..............0..352
Equipmentwiccaocvcccaswo+women% 6wine3wo352
Tiremobilitykit.................000.352
Changing’atire’:=eesx =eensseeeeeee354
Fusesandbulbs..................359
FUSESses¢ »comes 2OSsyFESeyRGEe359
BulbStecaasiz9cowerovsoos6amenwu@eo363
Emergencysituations............364
Genial«sews:ooaconoomcm2 aseamocee 364
Startingbypushingortowing..........364
Startingwithjumpercables...........364
Usingthejumpstartcable............365
Towingwithatowtruck...............366
Raisingthevehicle................0-5368
Page 316 of 394
CheckingandFilling
hair,andmakesureallclothingfitsclose
tothebodytotoreducetheriskofany-
thingbecomingcaughtinenginecompo-
nents.
—Payattentiontothefollowingwarnings
whenworkonthefuelsystemisrequired:
— Donotsmoke.
—Neverworknearopenflames.
—Alwayshaveaworkingfireextinguisher
nearby.
—Allworkonthebatteryorelectricalsystem
inyourvehiclecanresultininjuries,chemi-
calburns,accidents,or burns.Becauseof
this,allworkmustbeperformedonlyby an
authorizedAudidealerorauthorizedAudi
ServiceFacility.
—Limityour exposuretoexhaustandchemi-
calsto asshortatimeaspossible.
ZA\WARNING
CaliforniaProposition65Warning:
—Engineexhaust,someofitsconstituents,
andcertainvehiclecomponentscontainor
emitchemicalsknowntotheStateofCali-
forniatocausecancerandbirthdefectsand
reproductiveharm.Inaddition,certainflu-
idscontainedinvehiclesandcertainprod-
ucts ofcomponentwearcontainoremit
chemicalsknowntotheStateofCalifornia
tocausecancerandbirthdefectsorother
reproductiveharm.
—Batteryposts,terminalsandrelatedacces-
soriescontainleadandleadcompounds,
chemicalsknowntotheStateofCalifornia
to
causecancerandreproductiveharms.
Washhandsafterhandling.
()Note
Whenfillingfluids,besurenottoaddanyflu-
idstothewrongreservoirs.Otherwisesevere
malfunctionsandenginedamagewilloccur.
@Forthesakeoftheenvironment
Youshouldregularlycheckthegroundunder
yourvehicleinordertodetectleaksquickly.If
therearevisiblespotsfromoilorotherfluids,
bringyourvehicletoanauthorizedAudideal-
314
erorauthorizedAudiServiceFacilitytobe
checked.
Openingandclosingthehood
Thehoodisreleasedfrominsidethevehicle.
B4M-0130
WQ~
Fig.261Unlockedhood:lever
Makesurethewiperarmsarenotraisedupfrom
thewindshield.Otherwisethepaintcouldbe
damaged.
Openingthehood
>Withthedriver'sdooropen,pulltheleverbe-
lowtheinstrumentpanelinthedirectionofthe
arrow>fig.260.
>Raisethehoodslightly>A\.
>Pressthelever>fig.261inthedirectionofthe
arrow.Thisreleasesthehooks.
>Openthehood.
Closingthehood
>Pushthehooddownuntilyouoverridethe
forceofthestruts.
> Letthehoodfalllightlyintothelatch.Donot
pressitin.>JX.>
Page 317 of 394
4M0012721BG
CheckingandFilling
WARNING
—Neveropenthehoodwhenthereissteamor
coolantescapingfromtheenginecompart-
ment,becausethereisariskthatyoucould
beburned.Waituntilnosteamorcoolantis
escaping.
—Forsafetyreasons,thehoodmustalwaysbe
latchedsecurelywhiledriving.Becauseof
this,alwayscheckthehoodafterclosingit
Enginecompartmentoverview
Themostimportantcheckpoints.
tomakesureitislatchedcorrectly.Thehood
islatchedifthefrontcornerscannotbelift-
ed.
—Ifyounoticethatthehoodisnotlatched
whileyouaredriving,stopimmediatelyand
closeit,becausedrivingwhenthehoodis
notlatchedincreasestheriskofanaccident.
—Ifthehoodisnotlatchedcompletely,it
couldflyupwhileyouaredrivingandob-
structyourvision.
Fig.262Typicallocationof thereservoirandtheengineoilfilleropening
Followthesafetyprecautions>page313.
@)Jumpstartpoints:(+)underacover,(-)with
hexheadscrew>page323>page364
2)Coolantexpansiontank(E)>page320
)Engineoillabel*withVWstandard
=>page315
Engineoilfilleropening(%27)>page317
Brakefluidreservoir((O8)>page320
5)Washerfluidreservoir(7)>page324
Thecoolantexpansiontankandtheengineoil
fillingopeningmaybelocatedindifferentplaces
withintheenginecompartment,dependingon
theengineversion.
Engineoil
Iftheengineoillevelistoolow
Ifyouneedtoaddengineoil,useanoilthatis
listedonthesticker.Thestickerislocatedatthe>
315
Page 318 of 394
CheckingandFilling
frontoftheenginecompartment>page315,
fig.262.
Iftherecommendedengineoilisnotavailable,in
anemergencyyoumayaddamaximumof1
quart(1liter)ofACEAC3orAPISNengineoil
onetimeuntilthenextoilchange.
Formoreinformationonthecorrectengineoil
foryourvehicle,contactanauthorizedAudideal-
erorauthorizedAudiServiceFacility.Havetheoil
changedbyanauthorizedAudidealerorauthor-
izedServiceFacility.
Audirecommends
Stastrol)(ZIDIEGEProrzssional
AudirecommendsusingtheLongLifehigh-per-
formanceengineoilfromAudiGenuineParts.
Messages
Engineoilpressure
2Turnoffengine.Oilpressuretoolow
Stopdrivingandswitchtheengineoff.Checkthe
engineoillevel>page317.
—Iftheengineoillevelistoolow,addengineoil
=>page317.Onlycontinuedrivingoncethein-
dicatorlightturnsoff.
—Iftheengineoilleveliscorrectandtheindica-
torlightstillturnson,turntheengineoffand
do
notcontinuedriving.SeeanauthorizedAudi
dealerorauthorizedAudiServiceFacilityforas-
sistance.
Engineoillevel
Appliesto:vehicleswithoillevelwarning
2Pleaseaddoilimmediately.
Stoptheengineand donotcontinuedriving.
Checktheengineoillevel>page317andadd
engineoilimmediately>page317.
&Pleaseaddmax.xqt(xJ)oil.Youcancon-
tinuedriving
Addtheamountofoilshownimmediately
=>page317.
Reducingtheoillevel
EAPleasereduceoillevel.
316
Thereistoomuchoilintheengineandthereisa
risk
ofdamagingthecatalyticconverteroren-
gine.DrivetoanauthorizedAudidealerorau-
thorizedAudiServiceFacilityimmediatelytohave
engineoilextractedifnecessary.Avoidhighen-
ginespeeds,fullacceleration,andheavyengine
loads.
Engineoilsensor
2Oillevelsensor:oilchangenecessary.Please
contactService
Fuelhasenteredtheengineoil.Thiswillcause
theengineoilleveltoriseslowlyandtheengine
oilqualitytodecrease.Donotextractengineoil
toreducethelevel,becausethiswillincreasethe
riskofenginedamage.DrivetoanauthorizedAu-
didealerorauthorizedAudiServiceFacilityim-
mediatelytohaveengineoilextracted.
|=.)Oillevelsystem:malfunction!Pleasecon-
tactService
Thesensorthatcheckstheengineoillevelhas
malfunctioned.DrivetoanauthorizedAudideal-
erorauthorizedAudiServiceFacilityimmediately
tohavethemalfunctioncorrected.
BBOilpressuresensor:malfunction!Please
contactService
Thesensorthatcheckstheengineoilpressure
hasmalfunctioned.DrivetoanauthorizedAudi
dealerorauthorizedAudiServiceFacilityimmedi-
atelytohavethemalfunctioncorrected.
Enginewarm-uprequest
[flPleasedrivetowarmupengine
Fuelhasenteredtheengineoil,eitherduetolow
outsidetemperaturesorfrequentshortdrives.
Driveuntiltheengineiswarmso thatthefuelin
theengineoilwillevaporate.Avoidhighengine
speeds,fullaccelerating,andheavyengineloads
whendoing this.
@Tips
Theoilpressurewarning=isnotanoillevel
indicator.
Alwayschecktheoillevelregularly.
Page 319 of 394
4M0012721BG
CheckingandFilling
Checkingtheengineoillevel
TheengineoillevelcanbecheckedintheInfo-
tainmentsystem
Observethesafetyprecautions>/A\inWorking
intheenginecompartmentonpage313.
>Parkthevehicleonalevelsurface.
>Shuttheengineoffwhenitiswarm.
>Switchonlytheignitionbackon.
>Waitapproximatelytwominutes.
>SelectintheInfotainmentsystem:the[MENU
button>Vehicle>leftcontrolbutton>Service
&checks>Oillevel.
>Readtheoillevelinthedisplay.Addengineoil
ifthe barintheoillevelindicatorisjustbelow
“min”>page317.
C)Note
Iftheengineoillevelistoolowortoohigh,
thereisariskofenginedamage.
@Tips
Theoillevelindicatorinthedisplayisonlyan
informationaldisplay.Iftheoillevelistoo
low,aminimumoilwarningappearsinthein-
strumentcluster.Addoilandclosethehood.
ThecurrentoillevelisdisplayedintheInfo-
tainmentsystemthenexttimetheignitionis
switchedon.
G@)Tips
Theengineoilconsumptionmaybeupto
0.5quart/600miles(0.5liter/1,000km),de-
pendingondrivingstyleandoperatingcondi-
tions.Consumptionmaybehigherduring the
first3,000miles(5,000km).Theengineoil
levelmustbecheckedregularly.Itisbestto
checkeachtimeyourefuelyourvehicleand
before longdrives.
—Becauseofthelubricationandcoolingof
theengine,combustionenginesconsume
oil.Theoilconsumptionvariesdepending
ontheengineandmaychangeduringthe
servicelifeoftheengine.Enginesgenerally
consumemoreoilatthebeginningduring
thebreak-inperiod.Thenoilconsumption
stabilizesafterthebreak-inperiod.
—Undernormalconditions,oilconsumption
dependsonthequalityandviscosityofthe
oil,theengineRPM,theclimateconditions,
andtheroadconditions.Thedilutionofoil
fromcondensationorfuelresidueaswellas
theageoftheoilalso playarole.Because
enginewearincreaseswithmileage,oilcon-
sumptionwillincreaseagainovertimeuntil
itmaybenecessarytoreplaceworncompo-
nents.
—Becauseallthesevariablesplayarole,itis
notpossibletodefineanoilconsumption
standard.Therefore,theoillevelmustbe
checkedregularly.
—Ifyoubelievethatyourenginehasin-
creaseditsoilconsumption,contactanau-
thorizedAudidealerorauthorizedAudi
ServiceFacilitytodeterminethecause.
Pleasenotethatanexactoilconsumption
measurementmustbedonewiththeneces-
sary careandaccuracyandmaytaketime.
AnauthorizedAudidealerorauthorizedAu-
diServiceFacilityistrainedinaccurately
measuringtheoilconsumption.
—Youcanfindinformationonengineoiland
engineoilcapacitiesfortheUSAatwww.
audiusa.com/help/maintenance,orforCan-
adaatwww.audi.ca/ca/web/en/
customer-area/care-and-maintenance/
audi-service-schedules.html,orcall
800-822-2834.
Addingengineoil
B8K-2120
Fig.263Enginecompartment:engineoilfilleropening
cover
Observethesafetyprecautions>A\inWorking
intheenginecompartmentonpage313.
317
>
Page 320 of 394
CheckingandFilling
>Turn theengineoff.
>Openthehood>page314.
>Unscrewthecap%~fortheengineoilfiller
opening>fig.263.
>Carefullyadd0.5quart(0.5liter)ofthecorrect
oil>page315.
>Closetheengineoilfilleropeningcap.
>Closethehood>page314.
>Restarttheignitionaftertwominutesandread
thecurrentoillevelintheInfotainmentsystem
=page317,Checkingtheengineoillevel.
>Addmoreoilifnecessary.
Z\WARNING
—Whenaddingoil,donotletoildripontohot
enginecomponents.Thisincreasestherisk
ofafire.
—Youmustsealthecapontheoilfilleropen-
ingcorrectlyso thatoildoesnotleakouton-
tothe hotengineandexhaustsystemwhen
theengineisrunning,becausethisisa fire
hazard.
—Alwayscleanskinthoroughlyifitcomesinto
contactwithengineoil.
—Engineoilispoisonousandmustbekeptout
ofreachofchildren.
—Storetheengineoilsecurelyintheoriginal
container.
@)Note
— TheNewVehicleLimitedWarrantydoesnot
coverdamageormalfunctionsiftherecom-
mendedintendeduseofthevehicleand
maintenancemeasureslistedinthe Audi
Owner'sManualandtheWarranty&Main-
tenanceBookletwerenotfollowed.
—Onlyusehigh-gradeengineoilthatexplicit-
lymeetstheAudioilqualitystandardfor
yourvehicle.Usinganotheroilmaycause
severevehicledamage.
—Donotmixanyadditionallubricantsinto
theengineoil.Damagecausedbysuchaddi-
tivesisnotcoveredby thewarranty.
@Forthesakeoftheenvironment
—Oilshouldneverenterthesewersystemor
come
intocontactwiththeground.
318
—Followthelegalregulationsinthecountry
whereyouarelocatedwhendisposingof
emptyoilcontainers.
Changingengineoil
We
recommendhavingtheoilchangedatanau-
thorizedAudidealerorauthorizedAudiService
Facility.
Followthesafetyprecautions>page313,Work-
ingintheenginecompartment.
Theengineoilmustbechangedattheintervals
specifiedintheWarranty&MaintenanceBook-
let.Thisisveryimportantbecausethelubrication
functionoftheoilgraduallydeclinesduringregu-
larvehicleoperation.
Theengineoilshouldbechangedmorefrequent-
lyundercertaincircumstances.Havetheoil
changedmorefrequentlyifyouoftendriveshort
distances,yourvehicleispredominantlyinstop-
and-gotrafficsituations,isinverydustyenviron-
ments,orisoperatedforlongperiodsoftimein
temperaturesbelowzero.
Cleansingadditivesintheoilmakefreshoilap-
peardarkeraftertheenginehasrunbriefly.This
isnormalandnoreasontochangetheengineoil
morefrequentlythanrecommended.
Becausecorrectlydisposingofengineoilisdiffi-
cultandspecialtoolsandtechnicalknowledge
are neededforanoilchange,havingyourengine
oilchangedby anauthorizedAudidealeror au-
thorizedAudiServiceFacilityisrecommendedto
haveyourengineoilchangedbyanauthorized.
Ifyouchangetheengineoilyourself,pleasenote
thefollowingimportantinformation:
Z\WARNING
Ifyouchangetheengineoilonthevehicle
yourself,thefollowingprecautionsmustbe
followed:
—Wearprotectiveeyewear.
—Duetotheriskofscalding,allowtheengine
tocool downsufficiently.
—Maintainenoughdistancewhenyouarere-
movingtheoildrainplug.Whiledoingthis,
Page 321 of 394
4M0012721BG
CheckingandFilling
keep yourforearmparalleltothegroundto
reducetheriskofhotoildrippingdownyour
arm.
—Draintheoilintoacontainerdesignedfor
thispurposethatislargeenoughtoholdthe
fullamountofoilinyourengine.
—Engineoilispoisonous.Alwaysstoreoutof
reachofchildren.
—
Prolongedcontactofusedengineoilwith
theskinmaycauseskindamage.Always
washoiloffimmediatelywithsoapandwa-
tertoprotectyourskin.
@)Note
Donotmixanyadditiveswiththeengineoil.
Additivesmaycauseengine damagethatis
notcoveredbyyourNewVehicleLimitedWar-
ranty.
@Forthesakeoftheenvironment
—Beforechangingtheengineoil,makesure
youcandisposeoftheusedengineoilcor-
rectly.
—Engineoilmustalways bedisposedofcor-
rectly.Donot dumpitintheyard,inthefor-
est,orinopenwater,riverchannels,orsew-
ers.
—Haveyour usedengineoilrecycledbybring-
ingittoausedoilcollectionsiteorcontact
agasstation.
Coolingsystem
Theenginecoolingsystemisfilledwithamixture
ofpurifiedwaterandcoolantadditiveatthefac-
tory.Thiscoolantmustnotbe notchanged.
ThecoolantlevelismonitoredthroughtheBin-
dicatorlight>page21.However,occasionally
checkingthecoolantlevelmanuallyisrecom-
mended.
Ifyoumustaddcoolant,useamixtureofwater
andcoolantadditive.Mixing thecoolantadditive
withdistilledwaterisrecommended.
Coolantadditive
Thecoolantadditiveismadeofanti-freezingand
corrosionprotectionagents.Onlyuse thefollow-
ingcoolantadditives.Theseadditivesmaybe
mixedwitheachother.
CoolantadditiveSpecification
G12++TL774G
G13TL774]
Theamountofcoolantadditivethatneedstobe
mixedwithwaterdependsontheclimatewhere
thevehiclewillbeoperated.Ifthecoolantaddi-
tivepercentageistoolow,thecoolantcanfreeze
anddamagetheengine.
CoolantFreezeprotec-
additivetion
Warmmin.40%min.-13°F
regionsmax.45%(-25°C)
Cold min.50%max.-40°F
regionsmax.55%(-40°C)
C@)Note
—Beforethestartofwinter,haveanauthor-
izedAudidealerorauthorizedAudiService
Facilitycheckifthecoolantadditiveinyour
vehiclematchesthepercentageappropriate
fortheclimate.Thisisespeciallyimportant
whendrivingincolderclimates.
—Iftheappropriatecoolantadditiveisnot
availableinanemergency,donotadd any
otheradditive.Youcoulddamagetheen-
gine.Ifthishappens,onlyusewaterandre-
storethecorrectmixtureratiowiththe
specifiedcoolantadditiveassoonaspossi-
ble.
—Onlyrefillwithnewcoolant.
—Radiatorsealantmustnotbemixedwith
thecoolant.
319
Page 322 of 394
CheckingandFilling
Addingcoolant
Fig.264Enginecompartment:releasebuttononcoolant
expansiontank
Observethesafetyprecautions>page313,
Workingintheenginecompartment.
Checkingtheenginecoolantlevel
>Parkthevehicleonalevelsurface.
>Switchtheignitionoff.
>Readthecoolantlevelonthecoolantexpansion
tank>fig.264.
>ThecoolantlevelmustbebetweentheMINand
MAXmarkingswhentheengineincold.When
theengineiswarm,thecoolantlevelcan be
slightlyabovetheMAXmarking.
Addingcoolant
Requirement:
theremustbearesidualamountof
coolantintheexpansiontank>@).
>Allowtheenginetocool.
> Placealarge,thicktowelonthecoolantexpan-
siontankcover.
>Pushthereleasebutton>fig.264andcareful-
lyunscrewthecaptotheleftuntilyoufeelre-
sistance>A\.
>Pushthereleasebuttonagainandremovethe
capcompletely.
»Addcoolantmixedinthecorrectratio
=>page319uptotheMAXmarking.
>Makesurethatthefluidlevelremainsstable.
Add morecoolantifnecessary.
>
Turn thecaptotherighttotightenituntilyou
feelresistanceasecondtime.
Coolantlossusuallyindicatesthatthereisaleak.
Immediatelydriveyourvehicletoanauthorized
AudidealerorauthorizedAudiServiceFacility
andhavethecoolingsysteminspected.Ifthe
320
coolingsystemisnotleaking,coolantlosscanre-
sultfromthecoolantboilingdueoverheating
andthenbeingforcedoutofthecoolingsystem.
Z\WARNING
— Theenginecompartmentinanyvehiclecan
beadangerousarea.Stoptheengineandal-
lowittocoolbeforeworkingintheengine
compartment.Alwaysfollowtheinforma-
tionfoundin>page313,Workinginthe
enginecompartment.
—Neveropenthehoodifyoucan seeorhear
steamorcoolantescapingfromtheengine
compartment.Thisincreasestheriskof
burns.
Thecoolingsystemisunderpressure.
Whenyounolongerseeorhearsteamor
coolantescaping,youmayopentheengine
compartmentwithcaution.
—Whenworkingintheenginecompartment,
rememberthattheradiatorfancanswitch
oneveniftheignitionisswitchedoff,which
increasestheriskofinjury.
—Coolantadditiveandcoolantcan bedanger-
oustoyourhealth.Forthisreason, storethe
coolantintheoriginalcontainerandaway
fromchildren.Thereisariskofpoisoning.
@)Note
Donotaddcoolantiftheexpansiontankis
empty.Theremaybe airinthecoolingsys-
tem,whichincreasestheriskofenginedam-
age.Ifthisisthecase,donotcontinuedriv-
ing.SeeanauthorizedAudidealerorauthor-
izedAudiServiceFacilityforassistance.
Brakefluid
B8K-2122
Fig.265Enginecompartment:caponbrakefluidreservoir>