2019 AUDI Q7 ECU

Emergencyassistance

Emergencyassistance
Generalinformation
>Parkthevehicleasfaraspossiblefrommoving
trafficinthe eventofabreakdown.Intheevent
ofaflattire,parkthevehicleonalevelsurface.
Ifyouareonasteephill,beespeciallycareful.
>Set theparkingbrake.
>Switchtheemergencyflasherson.
>Havethepassengersexitthevehicle.They
shouldmovetoasafeplace,forexamplebe-
hindaguardrail.

ZXWARNING
Follow thesteps givenabove.Thisisforyour
protectionandtheforthesafetyofotherson
theroad.

Equipment
Vehicletoolkit,tiremobilitykit,and
vehiclejack
Appliesto:vehicleswiththevehicletoolkit,tiremobilitykit,
andvehiclejack

Thevehicletoolkit,vehiclejack,tiremobilitykit
andcompressorarestoredintheluggagecom-
partmentunderthecargofloorcover.Liftthe
cargofloorusingthehandle.

ZAWARNING
Improperuseofthevehiclejackcancausese-
riouspersonalinjuries.
—Neverusethescrewdriverhexheadtotight-
enwheelbolts,sincetheboltscannotattain
thenecessarytighteningtorqueifyouuse
thehexhead,potentiallycausinganacci-
dent.
— Thefactory-suppliedjackisintendedonly
foryourvehiclemodel.Undernocircum-
stances
shoulditbeusedtoliftheavyvehi-
clesorotherloads;youriskinjuringyour-
self.
—Neverstarttheenginewhenthevehicleis
raised,whichcouldcauseanaccident.
—Supportthevehiclesecurelywithappropri-
atestandsifworkistobeperformedunder-

352

neaththevehicle;otherwise,thereisapo-
tentialriskforinjury.
—NeverusethejacksuppliedwithyourAudi
onanothervehicle,particularlyonaheavier
one.Thejackisonlysuitableforuseonthe
vehicleitcamewith.
G)Tips
Thevehiclejackinyourvehicleismainte-
nance-free.


Tiremobilitykit
>Readandfollowtheimportantsafetyprecau-
tions>page352.
>Set theparkingbrake.
>Selectthe"P"selectorleverposition.
>Checkifarepairwiththetiremobilitykitispos-
sible>page352.
UTeRamee)Tiina

B8K-1475



Fig.272Tire: tiredamagethatcannotberepaired
Thetirerepairisonlymeantfortemporaryuse.
Changethedamagedtireassoonaspossible
SA.
Ifthetireispiercedby anobjectsuchasanail,
donotremovetheobjectfromthetire.
Thetiremobilitykitcanbe usedattemperatures
aslowas -4°F(-20°C).
Thetiremobilitykitmustnotbeused:
—Ifthetirehascutsorpuncturesthatare larger
than0.16in(4mm)@©fig.272
—Iftherimisdamaged@)

4M0012721BG
Emergencyassistance



ZA\WARNING
Youoryourpassengerscouldbeinjuredwhile
changingawheelifyoudonotfollowthese
safetyprecautions:
—Ifyouhaveaflattire,moveasafedistance
offtheroad.Turnofftheengine,turnthe
emergencyflashersonanduseotherwarn-
ingdevicestoalertothermotorists.
—Makesurethatpassengerswaitinasafe
place
awayfromthevehicleandwellaway
fromtheroadandtraffic.
—Tohelppreventthevehiclefrommoving
suddenlyandpossiblyslippingoffthejack*,
alwaysfullysettheparkingbrakeandblock
thefrontandbackofthewheeldiagonally
oppositethewheelbeingchanged.When
onefrontwheelisliftedofftheground,
placingtheAutomaticTransmissioninP
(Park)willnotpreventthevehiclefrom mov-
ing.
—Beforeyouchangeawheel, besurethe
groundislevelandfirm.Ifnecessary,usea
sturdyboardunderthejack*.
—Alwaysstorethevehicletoolkit,thejack*
andthereplacedtireintheluggagecom-
partment>page62.

G)Tips
—Obeyalllaws.
—Beforechangingthewheel,youmustacti-
vatethejackingmode*,sothattheauto-
maticcontrolsfortheairsuspension*do
notmakeitmoredifficulttoliftthevehicle
withthejack*>page356.
Removingthecaps
NF
—o~~
a
Fig.275Wheel:wheelboltswith caps

B4L-1337

>Slidetheplasticclipfromthevehicletoolkit
ontothe capuntilitengages>fig.275.
>Removethecapwiththeplasticclip.
Looseningthewheelbolts
|
=
xo.a
iN
Fig.276Wheel:looseningthewheelbolt

>Slidethewheelwrenchfromthevehicletoolkit
allthewayontothewheelbolt.
>Turn thewheelboltapproximatelyoneturnto
theleft-arrow-.Toachievetherequiredtorque,
holdtheendofthewheelwrench.Ifthewheel
boltwillnotloosen,presscarefullyonthe
wheelwrenchwithyourfoot.Hold ontotheve-
hiclesecurelywhiledoingthisandmakesure
yourfootingisstable.

Z\WARNING
Toreducetheriskofanaccident,onlyloosen
thewheelboltsgentlyoneturnbeforeraising

thevehiclewiththevehiclejack*.

355

Emergencyassistance

Raisingthevehicle

B4M-0178


RAZ-0258


Fig.278Sill:positioningthevehiclejack
> Placethevehiclejack*fromthevehicletoolkit
onafirmsurface.Useaflat,stablesupportif
necessary.Onaslipperysurfacesuchastile,
youshoulduseanon-slippadsuchasarubber
mat>/\.
> Findthemarkingonthesillthatisclosestto
thetirethatwillbechanged>fig.277.Behind
themarking,thereisaliftingpointontheside
sillforthevehiclejack*.
>Usingthe hexsocketwrench(3)fromthevehi-
cletoolkit,turnthevehiclejack*undertheLift-
ingpointonthesidesilluntilitishighenough
[email protected]
natedplasticmount.
>Alignthevehiclejack*sothearm@engagesin
thedesignatedliftingpointinthedoorsilland
the base@)liesflatontheground.Thebase(2)
mustbedirectlyunderthemountingpoint(@).
>Toliftthevehicle,positiontheratchet@)from
thevehicletoolkitwiththecorrectsideonthe
hexsocketwrench@).
> Movetheratchet(@)clockwisebackandforth
untilthewheelliftsupslightlyfromthe
ground.
356

ANWARNING
—Makesurethevehiclejack*isstable.There
isariskofinjurywhenthegroundisslippery
orsoft,becausethevehiclejack*couldslide
orsink.
—Onlyraiseyourvehiclewiththevehiclejack*
providedbythefactory.Ifyouuseavehicle
jackdesignedforanothervehicle,yourvehi-
clecouldslipandcauseinjury.
—Positionthevehiclejack*onlyatthedesig-
natedmountingpointsonthesidesilland
alignthejack.Otherwise,thevehiclejack*
couldslipandcauseaninjuryifitdoesnot
have
sufficientholdonthevehicle.
—Vehicleswithairsuspension”:changesin
temperatureorloadcanaffecttheheightof
thestoppedvehicle.
—To reducetheriskofanaccident,neverstart
theenginewhenthevehicleisraised.
—Toreducetheriskofinjury,supportthevehi-
clesecurelywithsuitablestandsifworkisto
beperformedunderneaththevehicle.


ZXWARNING
Tohelppreventinjurytoyourselfandyour
passengers:
—Donotraisethevehicleuntilyouaresure
thejack*issecurelyengaged.
—Passengersmustnotremaininthevehicle
whenitisjackedup.
—Makesurethatpassengerswaitinasafe
place
awayfromthevehicleandwellaway
fromtheroadandtraffic.
—Makesurejackpositioniscorrect,adjustas
necessaryandthencontinuetoraisethe
jack*.
—Ifworkhastobedoneunderthevehicle,en-
surethatitissafelysupportedonsuitable
stands-riskofinjury!
—Neverstarttheenginewhenthevehicleis
onthejack*-riskofaccident!

@)Note
Donotliftthevehiclebythesill.Positionthe
vehiclejack*onlyatthedesignatedmounting
pointsonthesidesill.Otherwise,yourvehicle
couldbedamaged.

Emergencyassistance

>Reinstallthecapsonthewheelboltsifnecessa-
ry.
>Storethevehicletoolkitinitsdesignated
place.
>Storethereplacedtiresecurelyintheluggage
compartment>page62.
>Checkthetirepressureontheinstalledwheel
assoonaspossible.
>CorrectthetirepressureandstoreitintheIn-
fotainmentsystem>page344.
>Thewheelbolttighteningspecificationmustbe
120ftlbs(160Nm).Haveitcheckeditassoon
as possiblewithatorquewrench.Drivecareful-
lyuntilthen.
>Havethefaultywheelreplacedasquicklyas
possible.
Gi)Tips
—Ifyounoticethatthewheelboltsarecor-
rodedanddifficulttoturnwhilechanginga
tire,theyshouldbereplacedbeforeyou
check thetighteningtorque.
—Driveatreducedspeeduntilyouhavethe
tighteningtorqueschecked.
Notesonwheelchanging
Pleasereadtheinformation>page333ifyou
aregoingtouseareplacementtirewhichisdif-
ferentfromthetiresonyourvehicle.
Afteryouchangeatire:
—Checkthetirepressureonthereplacement
tireimmediatelyafterinstallation.
—Havethewheelbolttighteningtorque
checkedwithatorquewrenchassoonaspos-
siblebyyourauthorizedAudidealerorquali-
fiedworkshop.
— Withsteelandalloywheelrims,thewheel
boltsarecorrectlytightenedat atorqueof
120ftlbs(160Nm).
—Ifyounoticethatthewheelboltsarecorroded
anddifficulttoturnwhilechangingatire,
theyshouldbereplacedbeforeyoucheckthe
tighteningtorque.
358
—Replacetheflattirewithanewone andhave
itinstalledonyourvehicleassoonaspossi-
ble.Remountthewheelcover.
Untilthen,drivewithextracareandatreduced
speeds.

Z\WARNING
—Ifyouaregoingtoequipyourvehiclewith
tiresorrimswhichdifferfromthosewhich
werefactoryinstalled,thenbesuretoread
theinformation>page333.
—Alwaysmakesurethedamagedwheelor
evenaflattireandthejack*andtoolkitare
properlysecuredintheluggagecompart-
mentandarenotlooseinthepassenger
compartment.
—Inanaccidentorsuddenmaneuverthey
couldflyforward,injuringanyoneintheve-
hicle.
—Alwaysstoredamagedwheel,jack*and
toolssecurelyintheluggagecompartment.
Otherwise,inanaccidentorsuddenmaneu-
vertheycouldflyforward,causinginjuryto
passengersinthevehicle.

Emergencysituations

Emergencysituations
General
Thischapterisintendedfortrainedemergency
crewsandworkingpersonnelwhohavethenec-
essarytoolsandequipmenttoperformthese
operations.
Startingbypushingor
towing
@)Note
Vehicleswithanautomatictransmission
cannotbestartedbypushingortowing.
Startingwithjumper
cables
Ifnecessary,theenginecanbestartedbycon-
nectingittothebatteryofanothervehicle.
Iftheengineshouldfailtostartbecauseofadis-
chargedorweakbattery,thebatterycanbecon-
nectedtothebatteryofanothervehicle,usinga
pairofjumpercablestostarttheengine.
Jumpercables
Useonlyjumpercablesofsufficientlylargecross
sectiontocarrythestartercurrentsafely.Refer
tothemanufacturer'sspecifications.
Useonlyjumpercableswithinsulatedterminal
clampswhicharedistinctlymarked:
plus(+)cableinmostcasescoloredred
minus(-)cableinmostcasescoloredblack.


creasestheriskofanexplosionandchemi-
calburns.Afterjumpstartingthevehicle,
drivetoanauthorizedAudidealerorauthor-
izedAudiServiceFacilityimmediatelyto
havethevehiclebatterychecked.
—Donotallowbatteryacidtocontacteyesor
skin.Flushanycontactedareawithwater
immediately.
—Improperuseofaboosterbatterytostarta
vehiclemaycause anexplosion.
—Vehiclebatteriesgenerateexplosivegases.
Keepsparks,flameandlightedcigarettes
awayfrombatteries.
—Donottrytojumpstartanyvehiclewitha
lowacidlevelinthebattery.
— Thevoltageoftheboosterbatterymustalso
havea12-Voltrating.Thecapacity(Ah)of
the boosterbatteryshouldnotbelower
thanthatofthedischargedbattery.Useof
batteriesofdifferentvoltageorsubstantial-
lydifferent“Ah”ratingmaycause anexplo-
sionandpersonalinjury.
—Neverchargeafrozenbattery.Gastrapped
intheicemaycause anexplosion.
—Neverchargeoruseabatterythathasbeen
frozen.Thebatterycasemayhave beweak-
ened.
—Useofbatteriesofdifferentvoltageorsub-
stantiallydifferentcapacity(Ah)ratingmay
causeanexplosionandinjury.Thecapacity
(Ah)oftheboosterbatteryshouldnot be
lowerthanthatofthedischargedbattery.
—Beforeyoucheckanythingintheengine
compartment,alwaysreadandheedall
WARNINGS&page313.


Z\WARNING
Batteriescontainelectricity,acid,andgas.
Anyofthese cancauseveryseriousorfatalin-
jury.Followtheinstructionsbelowforsafe
handlingofyourvehicle’sbattery.
—Alwaysshieldyoureyesandavoidleaning
overthebatterywheneverpossible.
—Adeadbatterycanfreezeattemperatures
around
32°F(0°C).Ifthevehiclebatteryis
frozen,youmustthawitbeforeconnecting
thejumpstartcables.Ifyoudonot,thisin-

364
C)Note
—Applyingahighervoltageboosterbattery
willcauseexpensivedamagetosensitive
electroniccomponents,suchascontrol
units,relays,radio,etc.
—Theremustbe noelectricalcontactbetween
thevehiclesasotherwisecurrentcouldal-
readystarttoflowassoonasthepositive
(+)terminalsareconnected.

4M0012721BG
Emergencysituations

@Tips
Thedischargedbatterymustbeproperlycon-
nectedtothevehicle'selectricalsystem.
Whenjumpstartingorchargingthebattery,
neverconnectthenegativegroundcableto
thebatterynegativepostbecausethebattery
managersystemmustbeabletodetect the
battery'sstateofcharge.Alwaysconnectthe
negativegroundcabletothenegativeground
postofthebatterymanagercontrolunit.
Usingthejumpstart
cable
Bothjumpstartcablesmustbeconnectedinthe
correctorder.

Fig.287Enginecompartment:connectorsforjumpstart
cablesandacharger

Fig.288Jumpstartingusingabatteryinanothervehicle:
@-providingcurrent,@)-drained
Pleasenotethattheconnectingprocessforthe
jumpstartcablesdescribedbelowisintendedfor
whenyourvehicleisbeingjumpstarted.
Vehiclewithdrainedvehiclebattery
>Set theparkingbrakeandselectthe“P”(Park)
selectorleverposition.

>Switchtheignitionandallelectricalequipment
off.
Connectingthepositivecable(red)tothe
positiveterminal
>Opentheredcoveronthepositiveterminal
>fig.287.
1.Secureoneendofthepositivecable(red)to
thejumpstartpin>fig.288@(pinunder
theredcover=“positive”)onthevehiclethat
needstobestarted@).
2.Securetheotherendofthepositivecable
(red)tothepositiveterminal@)onthebat-
teryprovidingthecurrent@).
Connectingthenegativecable(black)tothe
negativeterminal
3.Secureoneendofthenegativecable(black)
tothenegativeterminal@)onthebattery
thatisprovidingthecurrent@).
4.Securetheotherendofthenegativecable
(black)tothejumpstartpin@(hexheadpin
=“negative”)onthevehiclethatneedstobe
started ®).
Startingtheengine
»Starttheengineinthevehicleprovidingthe
jumpstart@andletitrunatidle.
>Nowstarttheengineonthevehiclewiththe
drainedbattery@).
>Iftheenginedoesnotstart,stopthestarting
procedureafter10secondsandthenrepeatit
afterapproximately30seconds.
»Oncetheenginewiththedrainedvehiclebat-
teryhasbeenstarted,removethecablesinthe
reverseorderfromthewaytheywereinstalled.
>Closetheredcoveronthepositiveterminal.
Thebatteryisventedtotheoutsidetoprevent
gasesfromenteringthevehicleinterior.Make
surethatthejumperclampsarewellconnected
withtheirmetalpartsin fullcontactwiththe
batteryterminals.

Z\WARNING
Toavoidseriouspersonalinjuryanddamage
tothevehicle,heedallwarningsandinstruc-
tionsofthejumpercablemanufacturer.Ifin
doubt,callforroadservice.>

365

Emergencysituations


—Jumpercables mustbelongenoughsothat
thevehiclesdonottouch.
—Whenconnectingjumpercables,makesure
thattheycannotgetcaughtinanymoving
partsintheenginecompartment.
—Donotbendoverthebatteries-dangerof
chemicalburns!
—Thebatterycelllockingscrewsmustbe
tightenedsecurely.
—Beforeyoucheckanythingintheengine
compartment,alwaysreadandheedall
WARNINGS>page313.
@Note
Improperhook-upofjumpercablescanruin
thegenerator.
—AlwaysconnectPOSITIVE(+)toPOSITIVE
(+),andNEGATIVE(-)toNEGATIVE(-)
groundpostofthebatterymanagercontrol
unit.
—Checkthatallscrewplugsonthebattery
cellsarescrewedinfirmly.Ifnot,tighten
plugspriortoconnectingclamponnegative
batteryterminal.
—Pleasenotethattheprocedureforconnect-
ingajumpercableasdescribedaboveap-
pliesspecificallytothecaseofyourvehicle
beingjumpstarted.Whenyouaregivinga
jumpstarttoanothervehicle,donotcon-
nect
thenegative(-)cabletothenegative
(-)terminalonthedischargedbattery@)
>fig.288.Instead,securelyconnectthe
negative(-)cabletoeitherasolidmetal
componentthatisfirmlyboltedtotheen-
gineblockortotheengineblockitself.If
thebatterythatisbeingchargeddoesnot
vent
totheoutside,escapingbatterygas
couldigniteandexplode!


Towingwithatowtruck
YourAudirequires specialhandlingfortowing.
Thefollowinginformationistobeusedbycom-
mercialtowtruckoperatorswhoknowhowtoop-
eratetheirequipmentsafely.
366
—NevertowyourAudi,towingwillcausedam-
agetotheengineandtransmission.
—Neverwrapthesafetychainsorwinchcables
aroundthebrakelines.
—Topreventunnecessarydamage,yourAudi
mustbetransportedwithaflatbedtruck.
—Toloadthevehicleontotheflatbed,use the
towingloopfoundinthevehicletoolsandat-
tachtothefrontorrearanchorage>page366
and>page367.

Z\WARNING
Avehiclebeingtowedisnotsafeforpassen-
gers.Neverallowanyonetorideinavehicle
beingtowed,foranyreason.
Fronttowingloop
Onlyinstallthefronttowingloopwhenitis
needed.


B4M-0196


B4M-0197


Fig.290Frontbumper(trim):installingthetowingloop
Thethreadedopeningforthetowingloopislo-
catedontherightsideofthefrontbumper.
>Removethetowingloopfromthevehicletool
kit>page352.

Emergencysituations

Rearhookup
>Alignthevehiclewiththecenterlineofthecar
carrierramp.
>»Attachthewinchhooktothereartowlineeye
previouslyinstalled.
@)Tips
Checkcarefullytomakesurethehook-upis
securebeforemovingthecaruptheflatbed
truckramp.
Raisingthevehicle
Liftingwithworkshophoistandwithfloor
jack
Thevehiclemayonlybeliftedatthelifting
pointsillustrated.
2 & q 2
==a


B4M-0211


Fig.294Rearliftingpoint
>ReadandheedWARNING&A\.
>Locateliftingpoints>fig.293and>fig.294.
>Adjustliftingarmsofworkshophoistorfloor
jack tomatchvehicleliftingpoints.
> Insertarubberpadbetweenthefloorjack/
workshophoistandtheLiftingpoints.
368
Ifyoumustliftyourvehiclewithafloorjackto
workunderneath,besurethevehicleissafely
supportedonstandsintendedforthispurpose.
Frontliftingpoint
Theliftingpointislocatedonthefloorpanrein-
forcementaboutatthesamelevelasthejack
mountingpoint>fig.293.Donotliftthevehi-
cleattheverticalsillreinforcement.
Rearliftingpoint
Theliftingpointislocatedontheverticalrein-
forcementofthelowersillfortheonboardjack
>fig.294.
Liftingwithvehiclejack
Referto>page356.

ZA\WARNING
—Toreducetheriskofseriousinjuryandvehi-
cledamage.
—Alwayslift thevehicleonlyatthespecial
workshophoistandfloorjackliftpointsil-
lustrated>fig.293and>fig.294.
—Failuretoliftthevehicleatthesepoints
couldcausethevehicletotiltorfallfroma
liftifthereisachangeinvehicleweight
distributionandbalance.Thismighthap-
pen,forexample,whenheavycomponents
suchastheengineblockortransmission
areremoved.
—Whenremovingheavycomponentslike
these,anchorvehicletohoistoraddcorre-
spondingweightstomaintainthe centerof
gravity.Otherwise,thevehiclemighttiltor
slipoffthehoist,causingseriouspersonal
injury.

@)Note
—BeawareofthefollowingpointsbeforeLift-
ingthevehicle:
—Thevehicleshouldneverbeliftedor
jackedup fromunderneaththeengineoil
pan,the transmissionhousing,thefront
orrearaxleorthebodysidemembers.
Thiscouldleadtoseriousdamage.