2019 AUDI Q7 Rain

4M0012721BG
Childsafety



—Failuretoproperlyroutesafetybeltsovera
child'sbodywillcausesevereinjuriesinan
accidentorotheremergencysituation
=>page260.
—Therearsideofthechildsafetyseatshould
bepositionedascloseaspossibletothe
backrestonthevehicleseat.Adjustorre-
movetherearseatheadrestraintifitisdif-
ficulttoinstallthechildseatwiththehead
restraintinplace>page57.Installthe
headrestraintagainimmediatelyoncethe
childseatisremoved.Drivingwithouthead
restraintsorwithheadrestraintsthatare
notproperlyadjustedincreasestheriskof
seriousorfatalneckinjurydramatically.
—Neverleta childputtheshoulderbeltunder
thearmorbehindtheback,becauseitcould
causesevereinjuriesinacrash.
—Childrenonthefrontseatofanycar,even
withAdvancedAirbags,canbeseriouslyin-
juredorevenkilledwhenanairbaginflates.
—Neverleta childstandorkneelonanyseat,
forexamplethefrontseat.
—Neverleta child rideinthecargoareaof
yourvehicle.
—Alwaysrememberthatachildleaningfor-
ward,sittingsidewaysoroutofpositionin
anywayduringanaccidentcanbestruckby
adeployingairbag.Thiswillresultinserious
personalinjuryordeath.
—Ifyoumustinstallaboosterseatonthe
frontpassengerseatbecauseofexceptional
circumstancesthePASSENGERAIRBAG
OFF#;lightmustcomeonandstayon,
whenever theignitionisswitchedon.
—IfthePASSENGERAIRBAGOFF%;light
doesnotcomeonandstayon,performthe
checksdescribed>page280,Monitoring
theAdvancedAirbagSystem.
—Take thechildrestraint offthefrontpassen-
gerseatandinstallitproperlyatoneofthe
rearseatpositionsifthePASSENGERAIR
BAGOFF3%;lightdoesnotstayonwhenever
theignitionisswitchedon.
—AlwaysreadandheedallWARNINGSwhen-
everusingachildrestrainedinavehicleis
beingused>page260,Safetybelts,

=>page268,Airbagsystemand>page290,
Importantinformation.

Securingchildsafety
seats
Securingachildsafetyseatusingasafety
Praha
Safetybeltsfortherearseatsandthefrontpas-
senger canbelockedwiththeconvertiblelocking
retractortoproperlysecurechildsafetyseats.
Thesafetybeltsfortherearseatsandforthe
frontpassenger’sseathaveaconvertiblelocking
retractorforchildsafetyseats.Thesafetybelt
mustbelockedsothatbeltwebbingcannotun-
reel.Theretractorcan beactivatedto lockthe
safetybeltandpreventthesafetybeltwebbing
fromlooseningupduring normaldriving.Achild
safetyseatcanonlybeproperlyinstalledwhen
thesafetybeltislockedso thatthechildand
childsafetyseatwillstayinplace.
Alwaysremember:Eventhoughyourvehicleis
equippedwithanAdvancedAirbagsystem,all
children,especiallythose12yearsandyounger,
shouldalwaysrideinthebackseat properlyre-
strainedfortheirageandsize.

Z\WARNING
Improperlyinstalledchildsafetyseatsin-
creasetheriskofseriouspersonalinjuryand
deathinacollision.
—Alwaysmakesurethatthesafetybeltretrac-
torislockedwheninstallingachildsafety
seat.Anunlockedsafetybeltretractorcan-
notholdthechildsafetyseatinplaceduring
normaldrivingorinacrash.
—Alwaysbucklethechildsafetyseatfirmlyin
placeevenifachildisnotsittinginit.A
loosechildsafetyseatcanflyaroundduring
asuddenstoporinacollision.
—Alwaysmakesurethattherearseatbackrest
towhichthecenterrearsafetybelt*isat-
tachedissecurelylatchedwhenevertherear
centersafetybeltisbeingusedtosecurea
child
restraint.

301

Childsafety


—Ifthebackrestisnotsecurelylatched,the
childandthechildrestraintwillbethrown
forwardtogetherwiththebackrestandwill
strikeparts ofthevehicleinterior.Thechild
canbeseriouslyinjuredorkilled.
—Neverinstallrear-facingchildsafetyseatsor
infantcarriersonthefrontpassengerseat.
Achildwillbeseriouslyinjuredandcanbe
killedwhenthepassengerairbaginflates.
—Theinflatingairbagwillhitthechildsafety
seatorinfantcarrierwithgreatforceand
willsmashthechildsafetyseatandchild
againstthebackrest,centerarmrest,door
orroof.
—Alwaysinstallrear-facingchildsafetyseats
orinfantcarriersontherearseat.
—Forward-facingchildsafetyseatsorinfant
carriersinstalledonthefrontpassenger's
seatmayinterferewiththedeploymentof
theairbagandcauseseriousinjurytothe
child.
—Itissafertoinstallaforward-facingchild
safetyseatontherearseat.
—AlwaysreadandheedallWARNINGSwhen-
everusingachildrestrainedinavehicleis
beingused>page290.Specialprecautions
applywheninstallinga childsafetyseaton
thefrontpassengerseat>page269,Child
restraintsonthefrontseat-someimpor-
tantthingstoknow.
rearseatpositionsifthePASSENGERAIR
BAGOFF#¥;lightdoesnotstayonwhenever
theignitionisswitchedon.
—Improperinstallationofchildrestraintscan
reducetheireffectiveness orevenprevent
themfromprovidinganyprotection.
—Animproperlyinstalledchildrestraintcan
interferewiththeairbagasitdeploysand
seriouslyinjureorevenkillthechild.
—Alwayscarefullyfollowthemanufacturer's
instructionsprovidedwiththechildsafety
seatorcarrier.
—Aftercheckingtomakesurethatthechild
restraintisproperlyinstalled,makecertain
thatthechildrestraintiscorrectlyrecog-
nized
by thecapacitivepassengerdetection
systeminthefrontpassengerseatandthat
thePASSENGERAIRBAGOFF%;lightsig-
nalsthecorrectfrontpassengerfrontalair-
bagstatus.


ZA\WARNING
Alwaystakespecialprecautionsifyoumust
installaforwardorrearward-facingchildre-
straintonthefrontpassenger'sseatinexcep-
tionalsituations:
—Wheneveraforwardorrearward-facing
childrestraintisinstalledonthefront pas-
sengerseat,thePASSENGERAIRBAGOFF
#¥;lightmustcomeonandstayonwhenever
theignitionisswitchedon.
—IfthePASSENGERAIRBAGOFF3%;light
doesnotcomeonandstayon,performthe
checksdescribed>page280,Monitoring
theAdvancedAirbagSystem.
—Takethechildrestraint offthefrontpassen-
gerseatandinstallitproperlyatoneofthe


ZA\WARNING
Forward-facingchildrestraints:
—Alwaysmakesuretheforward-facingseat
hasbeendesignedandcertifiedbyitsmanu-
facturerforuseonafrontseatwithapas-
sengerfrontandsideairbag.
—Neverput theforward-facingchildrestraint
up,againstorveryneartheinstrumentpan-
el
—Alwaysmovethefrontpassengerseattothe
highestpositionintheupanddownadjust-
mentrangeandmoveitbacktotherear-
mostpositionintheseat'sforeandaftad-
justmentrange,asfarawayfromtheairbag
aspossible,beforeinstallingtheforward-
facingchildrestraint.
—Alwaysmakesurethatthesafetybeltupper
anchorageisbehindthechildrestraintand
notnexttoorinfrontofthechildrestraint
sothatthesafetybeltwillbeproperlyposi-
tioned.
—MakesurethatthePASSENGERAIRBAG
OFF%;lightcomesonandstaysonallthe
timewhenever theignitionisswitchedon.


302

4M0012721BG
Childsafety


ZA\WARNING
Rearward-facingchild restraints:
—Achildinarearward-facingchildsafetyseat
installedonthefrontpassengerseatwillbe
seriouslyinjuredandcanbekilledifthe
frontairbaginflates-evenwithanAd-
vancedAirbagSystem.
—Theinflatingairbagwillhitthechildsafety
seatorinfantcarrierwithgreatforceand
willsmashthe childsafetyseatandchild
againstthebackrest,centerarmrest,door
orroof.
—Alwaysbeespeciallycarefulifyoumustin-
stallarearwardfacingchildsafetyseaton
thefrontpassengerseatinexceptionalcir-
cumstances.
—MakesurethatthePASSENGERAIRBAG
OFF7;lightcomesonandstaysonallthe
timewhenevertheignitionisswitchedon.
—IfthePASSENGERAIRBAGOFF3%,light
doesnotcomeonandstayon,immediately
installtherear-facingchildsafetyseatina
rearseatingpositionandhavetheairbag
systeminspectedbyyourAudidealer.

NeeLeeMakolemaes
Usetheconvertiblelockingretractortosecurea
childrestraint.
Alwaysheedthechildsafetyseatmanufacturer's
instructionswheninstallingachildrestraintin
yourvehicle. Toactivatetheconvertiblelocking
retractor:
>Placethechildrestraintonaseat,preferablyon
therearseat.
>Slowlypullthebeltallthewayout.
>Routeitaroundorthroughthechildrestraint
beltpath>A\.
>Pushthechildsafetyseatdownwithyourfull
weighttoget thesafetybeltreallytight.
>Insertthebelttongueintothe buckleforthat
seatingposition.
>Guidethesafetybeltbackintotheretractorun-
tilthebeltliesflatandsnugonthechildsafety
seat.
>Youshouldheara“clicking”noiseasthebelt
windsbackintotheinertiareel.Testthecon-
vertiblelockingretractorbypullingonthebelt.
Youshouldnolongerbeabletopullthebelt
outoftheretractor.Theconvertiblelockingre-
tractorisnowactivated.
>Makesurethattheredreleasebuttonisfacing
awayfromthechildrestraintsothatitcan be
unbuckledquickly.
> Pull
onthebelt tomakesurethesafetybeltis
properlytightandfastenedsothattheseat
cannotmoveforwardorsidewaysmorethan
oneinch(2.5cm).

ZAWARNING
Usingthewrongchildrestraintoranimprop-
erlyinstalledchildrestraintcancauseserious
personalinjuryordeathinacrash.
—Alwaysmakesurethatthesafetybeltretrac-
torislockedwheninstallinga childsafety
seat.Anunlockedsafetybeltretractorcan-
notholdthechildsafetyseatinplaceduring
normaldrivingorinacrash.
—Alwaysbuckle thechildsafetyseatfirmlyin
placeevenifachildisnotsittinginit.A
loosechildsafetyseatcanflyaroundduring
asuddenstoporinacrash.
—Alwaysmakesuretheseat backresttowhich
thechildrestraintisinstalledisinanup-
rightpositionandsecurelylatchedinto
placeandcannotfoldforward.Otherwise,
theseatbackwiththechildsafetyseatat-
tachedtoitcouldflyforwardinthe eventof
anaccidentorotheremergencysituation.
—AlwaysreadandheedallWARNINGSwhen-
everusinga childrestrainedinavehicleis
beingused>page290.Specialprecautions
applywheninstallingachildsafetyseaton
thefrontpassengerseat>page269,Child
restraintsonthefrontseat-someimpor-
tantthingstoknow.


303

Childsafety

Deactivatingtheconvertiblelocking
retractor
Theconvertiblelockingretractorforchildre-
straintswillbedeactivatedautomaticallywhen
thebeltiswoundallthewaybackintothere-
tractor.
>Presstheredbuttononthesafetybeltbuckle.
Thebelttonguewillpopoutofthebuckle.
>Guidethesafetybeltallthewaybackintoits
stowedposition.
Alwaysletthesafetybeltretractcompletelyinto
itsstowedposition.Thesafetybeltcannowbe
usedasanordinarysafetybeltwithoutthecon-
vertiblelockingretractorforchildrestraints.
Iftheconvertiblelockingretractorshould beac-
tivated inadvertently,thesafetybeltmustbeun-
fastenedandguidedcompletelybackintoits
stowedpositiontodeactivatethisfeature.Ifthe
convertiblelockingretractorisnotdeactivated,
thesafetybeltwillgraduallybecometighterand
uncomfortabletowear.

Z\WARNING
Improperlyinstalledchildsafetyseatsin-
creasetheriskofseriouspersonalinjuryand
deathinacollision.
—Neverunfastenthesafetybelttodeactivate
theconvertiblelockingretractorforchildre-
straintswhilethevehicleismoving.You
wouldnot berestrainedandcouldbeseri-
ouslyinjuredinanaccident.
—AlwaysreadandheedallWARNINGSwhen-
everusingachildrestrainedinavehicleis
beingused=page290.Specialprecautions
applywheninstallinga childsafetyseaton
thefrontpassengerseat>page269,Child
restraintsonthefrontseat-someimpor-
tantthingstoknow.

304
LATCHsystem(Lower
anchoragesandtethers
forchildren)
ChildRestraintSystemanchorsandhow
aretheyrelatedtochildsafety
Toprovideasimplerandmorepracticablewayto
attachthechildrestraintonthevehicleseat,Fed-
eralregulationsrequire specialloweranchorages
invehiclesanddevicesonnewchildrestraintsto
attachtothevehicleanchorages.
Inthe UnitedStates,thecombinationofthe
tetheranchoragesandtheloweranchoragesis
nowgenerallycalledtheLATCHsystemfor
“LowerAnchoragesandTethersforChildren”.In
Canada,theterms“toptether”with“loweruni-
versalanchorages”(or“Loweruniversalanchor-
agebars”)areusedtodescribethesystem.
Inothercountriestheterm“ISOFIX”isusedto
describetheloweranchorages.
Forward-facingchildrestraintsmanufacturedaf-
terSeptember1,1999,arerequiredbyU.S.fed-
eralregulationstocomplywithnewchildhead
movementperformancerequirements.These
newperformancerequirementsmakeatether
necessaryonmostnewchildseats.
Installingachildrestraintthatrequiresatop
tetherwithoutonecanseriouslyimpairtheper-
formanceofthechildrestraintanditsabilityto
protectthechildinacollision.Installinga child
restraintthatrequiresatoptetherwithoutthe
toptethermaybeaviolationof statelaw.
ChildrestraintmanufacturersofferLATCHlower
anchoragesontheirchildseatswithhook-onor
push-onconnectorsattachedtoadjustable
straps.
InadditiontotheLATCHlower anchorages, these
childrestraintsystemsusually requiretheuseof
tetherstrapstohelpkeepthechildrestraint
firmlyinplace.

ZAWARNING
Improperinstallationofchildrestraintswill
increasetheriskofinjuryanddeathinacrash.|>

4M0012721BG
Childsafety


—Alwaysfollowtheinstructionsprovidedby
themanufacturerofthechildrestraintyou
intendtoinstallinyourvehicle.
—Neverinstallachildrestraintwithouta
properlyattachedtoptetherstrapifthe
childrestraintmanufacturer'sinstructions
requirethetoptetherstrap tobeused.
—ImproperuseofchildrestraintLATCHlower
anchoragepointscanleadtoinjuryinacolli-
sion.TheLATCHloweranchoragepointsare
designedtowithstandonlythoseloadsim-
posedbycorrectlyfitted childrestraints.
—Never mounttwochildrestraintsystemson
one
LATCHloweranchoragepoint.
—Neversecureorattachanyluggageorother
itemtotheLATCHloweranchorages.

Location

B4M-0215)


Fig.247Schematicoverview:LATCHanchoragepointloca-
tions
Theillustrationshowstheseatinglocationsin
yourvehiclewhichareequippedwiththelower
anchoragessystem.
Theloweranchoragepositionsaremarkedfor
quicklocating.

______
Fig.248Secondrowofseats:locatorbuttonsforloweran-
chorages


Fig.249Thirdrowofseats:loweranchoragecovers
Attachmentlocatormarkersforlower
anchorages
Circularlocatorbuttonsonthepaddingbetween
theseatcushionandbackrestinthesecondrow
ofseatsindicatethe loweranchoragelocations
=>fig.248.Theloweranchoragelocationsinthe
thirdrowofseatsareindicatedbytheattach-
mentlocatormarkersoftheloweranchorage
brackets>fig.249.Removethepaddingorthe
coverstoaccessthe loweranchoragebrackets.
Loweranchorages
Theloweranchorageattachmentpointsarelo-
catedbetweentherearseatbackandrearseat
cushion&fig.248,>fig.249.
Loweranchoragessecurethechildrestraintin
theseatwithoutusingthevehicle'ssafetybelts.
Anchoragesprovideasecureandeasy-to-useat-
tachmentandminimizethepossibilityofimprop-
erchildrestraintinstallation.
305

Childsafety

AllchildrestraintsmanufacturedafterSeptem-
ber1,2002,musthaveloweranchorageattach-
mentsfortheLATCHsystem.
Rememberthattheloweranchoragepointsare
onlyintendedforinstallationandattachmentof
childrestraintsspecificallycertifiedforusewith
LATCHloweranchorages.Childrestraintsthatare
notequippedwiththeloweranchorageattach-
mentscanstillbeinstalledincompliancewith
thechildrestraintmanufacturer'sinstructionson
usingvehiclesafetybelts.

ZA\WARNING
ImproperuseofLATCHloweranchoragescan
causeseriouspersonalinjuryinanaccident.
—Alwayscarefullyfollowthechildrestraints
manufacturer'sinstructionsforproperin-
stallationofthechildrestraintandproper
use
oftheloweranchoragesorsafetybelts
inyourvehicle.
—Neversecureorattachanyluggageorother
itemstotheLATCHlower anchorages.
—Alwaysreadandheedtheimportantinfor-
mationaboutchildrestraintsinthischapter
andWARNINGS>page290,Childsafety.
eeRealmeeeel
loweranchorages
Wheneveryouinstallachildrestraintalwaysfol-
lowthechildrestraintmanufacturer'sinstruc-
tions.


B4L-1434


Fig.250Loweranchorages:propermounting
Mounting
>Makesuretheseatbackoftherearseatbenchis
intheuprightpositionandsecurelylatchedin
place.
306
>Removethepaddingorthecoverstoaccessthe
lower
anchoragebrackets.
>Attachbothhook-onconnectorswiththespring
catchreleaseonthechildsafetyseatontothe
LATCHloweranchoragesothattheconnectors
lockintoplace>fig.250.
» Pullontheconnectorattachmentstomake
suretheyareproperlyattachedtotheLATCH
loweranchorage.
> Pullstrapstightfollowingthechildrestraint
manufacturer'sinstructions.
Releasing
>Loosenthetensiononthestrapsfollowingthe
childrestraintmanufacturer'sinstructions.
>Depressthespringcatchestoreleasethean-
choragehooksfromthe Loweranchorages.
Remember:Usetetherstrapstohelpkeepthe
childrestraintfirmlyinplace.

ZA\WARNING
ImproperuseoftheLATCHsystemcanin-
creasetheriskofseriouspersonalinjuryand
deathinanaccident.
—Theseanchorsweredevelopedonlyforchild
safetyseatsusingthe“LATCH”system.
—Neverattachotherchildsafetyseats,belts
orotherobjectstotheseanchors.
—Alwaysmakesurethatyouhearaclickwhen
latchingtheseatinplace.Ifyoudonothear
aclicktheseatisnotsecureandcouldfly
forwardandhittheinteriorofthevehicle,or
beejectedfromthevehicle.

ZA\WARNING
Improperinstallationofchildrestraintswill
increasetheriskofinjuryinanaccident.
—Alwaysfollowthechildrestraintsystem
manufacturer'sinstructionsforproperin-
stallationofthechildrestraintsystem and
properuseoftetherstraps aswellasthe
loweranchoragesorsafetybeltsinyourve-
hicle.
—Alwaysreadandheedtheimportantinfor-
mation
andWARNINGSaboutchildsafety
andtheinstallationofchildrestraintsys-
tems>page290,Childsafety.

4M0012721BG
Childsafety



oCB
g
==a

Fig.251Tetheranchorsforsecondrowofseats:attach-
menthooklocations
B4M-0153

Fig.252Tetheranchorsforthirdrowofseats:attachment
hooklocations
Thetetheranchorsfortherearseatingpositions
arelocatedonthebacksideoftherearseatbacks.
AtetherisastraightorV-shapedstrapthatat-
tachesthe toppartofachildrestrainttospecial
anchoragepointsinthevehicle.
Thepurposeofthetetheristoreducethefor-
wardmovementofthechildrestraintinacrash,
inordertohelpreducetheriskofheadinjurythat
couldbecausedbystrikingthevehicleinterior.
Forwardfacingchildrestraintsmanufacturedaf-
terSeptember1,1999,arerequiredbyU.S.fed-
eralregulationstocomplywithnewchildhead
movementperformancerequirements.These
newperformancerequirementsmakeatether
necessaryonmostnewchildsafetyseats.

A\warnine
Improperinstallationofchildrestraintswill
increasetheriskofinjuryanddeathinacrash.
—Alwaysfollowtheinstructionsprovidedby
themanufacturerofthechildrestraintyou
intendtoinstallinyourAudi.

—Improperuseofchildrestraintanchors(in-
cludingtetheranchors)canleadtoinjuryin
acollision.Theanchorsaredesignedto
withstandonlythoseloadsimposedbycor-
rectlyfitted childrestraints.
—Nevermounttwochildrestraintsystemson
oneLATCHloweranchorpoint.
—Neverattachtwochildrestraintsystemsto
onetetherstraportetheranchorage.
—Neverattachatetherstrap toatie-down
hookintheluggagecompartment.
—Neverusechildrestrainttetheranchorages
tosecuresafetybeltsorotherkindsofoccu-
pantrestraints.
—Neversecureorattachanyluggageorother
itemstotheLATCHloweranchoragesorto
thetetheranchors.
1




B4L-1438




B4M-0218

Fig.254Tetherstrap:properroutingandmounting
Installingthetetherstrap
>Releaseordeploythetetherstraponthechild
restraintaccordingtothechildrestraintmanu-
facturer'sinstructions.
307
>

Childsafety

>Guidetheuppertetherstrap undertherear
headrestraintandintotherearcargoarea
(raisetheheadrestraintifnecessary).Forchild
restraintswithV-tetherstraps,alwaysmake
sure thattheheadrestraintguiderodsdonot
interferewithanypartofthetoptetherstrap.
>»Slidethetetherstraphookovertheanchor
bracket.
>Pullonthetetherstraphookso thatthespring
catchofthehookengages.
>Tightenthetetherstrapfirmlyfollowingthe
childrestraintmanufacturer'sinstructions.
Releasingthetetherstrap
>Loosenthetensionfollowingthechildrestraint
manufacturer’sinstructions.
>Depressthespringcatchonthehookandre-
leaseitfromtheanchorage.
@)Note
Ifyouleavethechildrestraintwiththetether
strap firmlyinstalledforseveraldays,this
couldleaveamarkontheupholsteryonthe
seatcushionandbackrestintheareawhere
thetetherstrapwasinstalled.Theupholstery
wouldalsobepermanentlystretchedaround
thetetherstrap.This appliesespeciallyto
leatherseats.
Usingtetherstrapsonrearward-facing
Cemetary
Currently,fewrear-facingchildrestraintsystems
comewithatether.Pleasereadandheedthe
childrestraintsystemmanufacturer'sinstruc-
tionscarefullytodeterminehowtoproperlyin-
stallthetether.

ZAWARNING
Achildinarearward-facingchildsafetyseat
installedonthefrontpassengerseatwillbe
seriouslyinjuredandcanbekilledifthefront
airbaginflates-evenwithanAdvancedAir-
bagSystem.
—Theinflatingairbagwillhitthechildsafety
seatorinfantcarrierwithgreatforceand
willsmashthe childsafetyseatandchild

308

againstthebackrest,center armrest,or
door.
—Ifyoumustinstallarearwardfacingchild
safetyseatonthefrontpassengerseatbe-
causeofexceptionalcircumstancesandthe
PASSENGERAIRBAGOFF3;lightdoesnot
comeonandstayon,immediatelyinstall
therear-facingchildsafetyseatinarear
seatingpositionandhavetheairbagsystem
inspectedbyyourAudidealer.

Additionalinformation
Sourcesofinformationaboutchild
restraintsandtheiruse
Thereareanumberofsourcesofadditionalinfor-
mationaboutchildrestraintselection,installa-
tionanduse:
NHTSAadvisesthatthebestchildsafetyseatis
theonethatfitsyourchildandfitsinyourvehi-
cle,andthatyouwillusecorrectlyandconsis-
tently.
Trybeforeyoubuy!
U.S.
National HighwayTrafficSafetyAdminis-
tration
Tel.:1-888-327-4236(TTY:1-800-424-9153)
http://www.nhtsa.gov
http://www.safercar.gov
NationalSAFEKIDSCampaign
Tel.:(202)662-0600
http://www.safekids.org
SafetyBeltSafeU.S.A.
Tel.:(800)745-SAFE(English)
Tel.:(800)747-SANO(Spanish)
http://www.carseat.org
TransportCanadaInformationCentre
Tel.:1-800-333-0371orcall1-613-998-8616if
youareintheOttawaarea
http://www.tc.gc.ca/eng/roadsafety/menu.htm
AudiCustomerExperienceCenter
Tel.:(800)822-2834