2019 AUDI Q5 maintenance

Tableofcontents


Audismartphoneinterface......243
Setup...eeececeeeeee243
OPeratintg’s+wasns xmownwsweeBowGe244
Troubleshootingwwe«swwaneeveureaewate244
Systemsettings..................245
Settingthedateandtime.............245
MMISOttIMGSs.«sintess0 »enenaie« anstanni 5oxen245
Connectionmanager................-246
Systemupdatesiass «eenssowenssecores249
Soundsettings...........00eee eee249
Volumesettings...............00000.250
RestartingtheMMI...............4..251
Softwarelicenseinformation..........2511,
252 252 252
Correctpassengerseatingpositions.....253
Pedaliareassssoevaneoweaoeweesees256
SAfGtyBELES«ccascceca¢ 5cows3 iHes258
Generalinformation.................258
Whyusesafetybelts?................259
Safetybelts...............02000000:261
BeltensiOners«cscss 2mean2newss 9exe264
Airbagsystem....................266
Importantinformation...............266
Front:airbagss.«sveisissosvi+6wrevive© ¥eres270
MonitoringtheAdvancedAirbagSystem.278
Side@airbags:+ «ves< Sidecurtainairbags..................285
GRibeSafety)«:«se cess iseesgsseams2288
Importantinformation...............288
Childsafetyseats.............00000..294
Securingchildsafetyseats............299
LATCHsystem(loweranchoragesand
tethersfor.children),.....ewesnecesnae302
Additionalinformation...............306
MaintenanceandCare...........307
CheckingandFilling.............307
FUG@less =sees=ser¥7HewSev wasoeee307
RePUCLIMGsisics6 &acetors6 0cnaueve©wenewe@ 6wvessun308
Emissionscontrolsystem.............310
Enginecompartment.¢oe.6 6eeeeseves311
EngineObi.»crisessvcsceneeeomensvwaseconeve314
Coolingsystem.............0ceee318
Brake’flidies« +sees« 2ews2 2eewm4 2eee319
Electrical:systemwiexooesoooweaoon320
Battery...20...eeeeeeeeeeee320
Windshieldwashersystem...........-323
Serviceintervaldisplay...............323
Wheels...............00:ceee eee 324
WheelsandTires...........02000324
Tirepressuremonitoringsystem.......341
Careandcleaning................343
Generalinformation............0.00.343
Carwashes...............-020.0.eee343
Cleaningandcareinformation.........344
Takingyourvehicleoutofservice.......348
DoItYourselfccs< :ecc55 :goesstee349
Emergencyassistance...........349
Generalinformation.................349
EQUIDITIENE«sas¢ =neu2 5nee5 sSeezz349
Tiremobilitykittswis. 2wea2xwereeoos349
Changimgatine’.«sess««somed4 ©sues00une351
Collapsiblesparetire.................355
FusessandDULDS:.«occ.6 6cic6icin357
FUSES2...eeetees357
BUILDSses:«+gaussseme=¥Beesgeoeee360
Emergencysituations............362
Geneéfal«sees¢vqowe¢ ememe= aees»eee362
Startingbypushingortowing..........362
Startingwithjumpercables...........362
Usingthejumpstartcable............363
Towingwithatowtruck.............0.364
Raisingthevehicle..............200..366
Customerinformation...........367
Accessoriesandtechnical
Changes........6...ceceeee367
Wallanty’:« ¢sees= =en5¢eeeFoeee¢367
AudiLiterature:Shopis« «sssia«0exes6«ane367
Drivinginothercountries.............367
Maintenance,repairs,andtechnical
MODIFICATIONS«seaviessvanvsines 2evorinev wavenwa367
Accessoriesandparts................369

80A012721BG
Openingandclosing

itwillnotbepossibletolocktheluggage
compartmentandtheluggagecompart-
mentlidwillopen.Theturnsignalswill
flashseveraltimestoindicatethis.The
doorswilllock.Alwaystaketheconvenience
keywithyou,orunauthorizedpeoplemay
beabletoenterthevehicle.
G)Tips
—Donotleavevaluablesunattendedintheve-
hicle.Alockedvehicleisnota safe!
— TheLEDinthedriver's doorrailblinkswhen
youlockthevehicle.IftheLEDlightsupfor
approximately30secondsafterlocking,
thereisamalfunctioninthecentral locking
system.Havetheproblemcorrectedby an
authorizedAudidealerorauthorizedAudi
ServiceFacility.
7
Fig.17Yourvehiclekeyset
7
RAZ-062)



@Vehiclekey
Thevehiclekeyisaremotecontrolkeyorconven-
iencekey*.Theconveniencekey*isaremotecon-
trolkeywithspecialfunctions>page31 and
=page75.Youcanunlockorlockyourvehicle
withthevehiclekey.Amechanicalkeyisintegrat-
edinthevehiclekey>page30.
@Keytagwithvehiclecode
Appliesto:vehicleswithAudiconnectvehiclecontrol
Openthekey tagandscratch torevealthevehicle
code.YoucanunlocktheAudiconnectvehicle
controlservices*foryourvehiclewiththisvehicle
code.Foradditionalinformation,see
=>page195.Ifakeyfobislost,contactanau-
thorizedAudidealerorauthorizedAudiService
Facility.
Vehiclekeyreplacement
If akeyislost,seeanauthorizedAudidealeror
authorizedAudiServiceFacility.Havethisvehicle
keydeactivated.Itisimportanttobringallkeys
withyou.Ifakeyislost,youshouldreportitto
yourinsurancecompany.
Numberofkeys
Youcancheckthenumberofkeysprogrammed
toyourvehicleintheInfotainmentsystem.Todo
this,selectthe[MENU]button>Vehicle>left
controlbutton>Service&checks>Vehiclein-
formation.Thisway,youcanmakesurethatyou
haveallthekeyswhenpurchasingausedvehicle.


Electronicimmobilizer
Theimmobilizerpreventsunauthorizeduseof
thevehicle.
Insomecases,itmaynot bepossible tostartthe
vehicleifthereisavehiclekeyfromadifferent
vehiclemanufactureronthekeychain.
Datainthevehiclekey
Whendriving,serviceandmaintenance-relevant
dataiscontinuouslystoredinyourvehiclekey.
YourAudiserviceadvisorcanreadoutthisdata
andtellyouabouttheworkyourvehicleneeds.
This appliesalsotovehicleswithaconvenience
key”.
Personalconveniencesettings
Iftwopeopleuseonevehicle,itisrecommended
thateachpersonalwaysusestheirownvehicle
key.Whentheignitionisturnedofforwhenthe
vehicleislocked,personalconveniencesettings
forthefollowingsystemsarestoredandas-
signedtothevehiclekey:
—Climatecontrolsystem
—Steeringwheelheating*
—Centrallockingsystem
—Interiorlighting”
—Exteriorlighting
—Rainsensor
—Memoryfunction*
29

80A012721BG
Driving

Driving
Generalinformation
Anewvehiclemustbebrokeninwithinthefirst
1,000miles(1,500km)sothatallmovingparts
worksmoothlytogether,whichhelpsto increase
theservicelifeoftheengine.
Donotdrivehigherthantwo-thirds ofthemaxi-
mumpermittedengineRPMduringthefirst600
miles(1,000km)and donotusefullaccelera-
tion.TheenginecanbeincreasedRPMgradually
duringthenext300miles(500km).
Reducingtheriskof vehicledamage
@Note
Whendrivingonpoorroads,overcurbs,and
onsteepramps,makesurethatcomponents
thathang belowthevehicle,suchasthespoil-
erandexhaustsystem,arenotstruckbecause
theycouldbedamaged.Thisespeciallyap-
pliestovehicleswithlowgroundclearance
andvehiclesthatareheavilyloaded.
Drivingthroughwateronroads
Notethefollowingtoreducetheriskofvehicle
damagewhendrivingthroughwater,forexample
onfloodedroads:
—Thewatermustnotbeanyhigherthanthebot-
tomofthevehiclebody.
—Donotdrivefasterthanwalkingspeed.

Z\WARNING
Afterdrivingthroughwaterormud,theeffec-
tivenessofthebrakesmaybereduceddueto
moistureonthebrakerotorsandbrakepads.
Afewcarefulbrakeapplicationsshoulddryoff
thebrakesandrestorethefullbrakingeffect.


@)Note
—Vehiclecomponentssuchastheengine,
transmission,suspension,orelectricalsys-
tem,canbeseverelydamagedbydriving
throughwater.
—AlwaysswitchtheStart/Stopsystem*off
whendrivingthroughwater>page77.
@)Tips
—Determinethedepthbeforedrivingthrough
water.
—Donotstopthevehicle,driveinreverse,or
switchtheengineoffwhendrivingthrough
water.
—Keepinmindthatoncomingvehiclesmay
createwavesthatraisethewaterleveland
makeittoodeepforyourvehicletodrive
throughsafely.
—Avoiddrivingthroughsaltwater,because
thiscancausecorrosion.
aieeReerietele)

driving
Theamountoffuelconsumption,theenviron-
mentalimpact,andtheweartotheengine,
brakes,andtiresdependsmostlyonyourdriving
style.Notethefollowinginformationforefficient
andenvironmentally-consciousdriving:
— Donotlettheenginerunwhilethevehicle
parked.
—UsetheStart/Stopsystem>page77.
—Turnoffelectricalequipmentthatisnotneed-
ed, forexampleseatheating*.
—Anticipateupcomingtrafficsituationswhile
drivingto avoidunnecessaryaccelerationand
braking.Usetheefficiencyassist*>page98.
—Utilizetheenginebrakingeffect.
—Avoiddrivingshortdistancesorathighspeeds
whenpossible.
—Avoidaddingextraweighttothevehicleifpos-
sible,forexamplebynotleavingroofracksor
bikeracksinstalledwhentheyarenotneeded.
—Have maintenanceperformedregularlyonthe
vehicle.
— Donotdrivewithwintertiresduring thesumm-
er.
—Makesurethetirepressureiscorrect
=>page334.
73

Navigation

MMIdisplayautomaticallyswitchestothe
2Dmaptypewhendrivingthroughtunnels.
—Also readtheinformationinthechapter
=page192,Audiconnect.
—Foradditionalinformation,visitwww.
audiusa.com.
Mapupdate
Appliesto:vehicleswithnavigationsystem
Therearemultipleoptionsavailableforupdating
yourmapmaterial:
—Mapupdatesthroughthe onlinemapupdate*
>page216.
—ImportmapupdatesfromtheSDcard*toyour
MMI.Youcanfindadditionalinformationon-
lineatwww.audiusa.com/myaudi.
—MapupdateatanauthorizedAudidealeror au-
thorizedAudiServiceFacility.Thiscanresultin
additionalcosts.
Onlinemapupdate
Appliesto:vehicleswithnavigationsystemandAudiconnect
Infotainment
Usingtheonlinemapupdate,youcanupdate
themapmaterialinyournavigationsystemdi-
rectlyfromyourvehicle.
Recommendedregions->Confirmation
[RAH-8624]LOTRolRUTae Neenrteetneas)
Cannelel
BTCCelTe)
Fig.197Example:displayofanewonlinemapupdate
OMGriceetcare)
GecmaeuteCRiees
io
Fy)iecf
ereReteeleERI)
Allregions
Fig.198Example:selectionofacountrypackage
216

Requirement:therequirementsforAudiconnect
Infotainmentservicesmustbemet>page193.
YoumusthaveamyAudiaccountandhaveas-
signedyourvehicletoit.
Usingyourvehicleposition,theMMIidentifies
regionswhichyouarefrequentlyin.Basedon
this,theMMIsuggestsupdatepackagesfor
theseregions,iftheyareavailable.
»Selectandconfirm@Startdownload
=>fig.197ifthemessageforanewmapupdate
appearsintheInfotainmentsystemdisplay.Or:
>Select:[MENU]button>Settings>leftcontrol
button>Systemmaintenance>Systemup-
date>Onlineupdate.


Aselectionwiththeavailableupdatepackages
appearsintheInfotainmentsystemdisplay
>fig.198.
Selectingtheonlinemapupdate
—Selectanupdatepackagefromthelist%)@
>fig.198.
—Confirmyourselectionwiththe[BACK]button
and gobacktotheselection.
—Thenumberandamountofdatafortheselect-
edupdatepackagearenowdisplayedintheIn-
fotainmentsystem.


Startingthedownload
—SelectandconfirmStartdownload.
—ConfirmthesecuritypromptbyselectingStart
downloadagain.
Theupdatepackagesbegintodownloadandthe
statusofthedownloadprogressisshowninthe
Infotainmentsystemdisplay.
Installationofonlinemapupdates
Thedownloadedmapmaterialinstallsafteryou
stopyourvehicle.Thenewupdatepackagesin-
stallonlyafteryouswitchofftheignition.After
restartingtheMMI,theInfotainmentsystemdis-
playindicatesiftheupdatesinstalledsuccessful-
ly.
—ConfirmthesuccessfulupdatewithOK.
Thenewmapmaterialcannowbeusedfornavi-
gation.

80A012721BG
Systemsettings

Select:Audismartphone>adevicefromthelist
>rightcontrolbutton.
Toremoveyourmobiledevicefromthelist,select
andconfirm DeleteAppleCarPlaydeviceorDe-
leteAndroidAutodevice.
Systemupdate

>Select:[MENU]button>Settings>leftcontrol
button>Systemmaintenance.

—Systemupdate:insertthestoragedevicewith
theupdatedataintotheappropriatedrive
=page226.Selectandconfirm thedrive>
Startupdate.Thelengthoftheprocessde-
pendsonthesizeoftheupdate.
—Resetdriverinstallation:theselectedmedia
driverpackageisresettothesettingsatthe
timeofdelivery.
—Versioninformation:informationontheMMI
softwareversionandthenavigationdatabase*
softwareversionisdisplayed.TheSoftwarein-
formationfunctionalsoprovidesinformation
onthesoftwarecontainedintheMMIandthe
licensingagreement.
Soundsettings
ThesounddistributionandvolumeoftheMMI
canbeadjustedindividually.Thesettingsdepend
onthevehicleequipment.

Fig.216Adjustingthebalance/fader

>Select:[MENU]button>Sound>leftcontrol
button>Entertainment.

Treble/Bass
YoucanadjusttheTrebleandBasssettingsby
turningthecontrolknob.Thechangedsettings
onlyapplyfortheaudiosourcethatisactiveat
thetime.Thisallowsyoutoadjustthesoundset-
tingsforeachaudiosourceseparately.
Balance/fader(Soundfocus)
—Adjustingthesounddistributiontotheleftor
right:pressthecontrolknob.Turnthecontrol
knobtotheleftorrighttothedesiredposition.
—Adjustingthesounddistributiontothefront
orrear:pressthecontrolknobagain.Turnthe
controlknobtotheleftorrighttothedesired
Position.
—Adjustingthesounddistributionusingthe
MMItouch*:moveyourfingerontheMMI
touchcontrolpanelinthedesireddirection.
Soundeffects
SelectandconfirmaFocussetting:
—All:allspeakersinthevehicleareactive(sym-
metricalsounddistribution).
—Front:onlythespeakersinthefrontoftheve-
hicleareactive.
—Rear*:onlythespeakersintherearofthevehi-
cleareactive.
Selectandconfirma3Deffect*setting(surround
sound):
—Off:the3Deffectisswitchedoff.
—Low:the3Deffectisoptimized,forexample
foraudiobooks.
—Medium:the3Deffectisoptimizedforallsour-
ces.
—High:the3Deffectisatthemaximum.
Subwoofer*
Turnthecontrolknobtoadjustthesubwoofer.
Speeddependentvolumecontrol
Turnthecontrolknobtoadjusttheplaybackvol-
umetothenoiseinsidethevehicle.
249

80A012721BG
Systemsettings

RestartingtheMMI

[RAH-8611
ew
2‘«


Fig.217Buttoncombinationtorestartthesystem
>Brieflypressthecontrolknob andbothbuttons
atthesametimetoimmediatelyopenthe
menuupward>fig.217.
Softwarelicense
information
InformationonMMIsoftwareandlicensing
agreements
—Select:[MENU]button>Settings>leftcontrol
button>Systemmaintenance>Versioninfor-
mation.
—Or:onlineatwww.audiusa.com/softwareinfo.


Informationonhead-updisplaysoftwareandli-
censingagreements
—Requirement:thevehiclemustbestationary.
—Pressandholdthehead-updisplaybutton67
formorethanfivesecondsafterswitchingon
theignition.
—Pressthecontrolknobtoclosetheinformation.
Or:startdriving.
Informationoninstrumentclustersoftwareand
licensingagreements

Presstheresetbutton[0.0]))twicewithinfive
secondsofswitchingtheignitionon.


)Notavailableinallvehicles.
251

CheckingandFilling

@Tips
Theoillevelindicatorinthedisplayisonlyan
informationaldisplay.Iftheoillevelistoo
low,aminimumoilwarningappearsinthein-
strumentcluster.Addoilandclosethehood.
ThecurrentoillevelisdisplayedintheInfo-
tainmentsystemthenexttimetheignitionis
switchedon.
G@)Tips
Theengineoilconsumptionmaybeupto
0.5quart/600miles(0.5liter/1,000km),de-
pendingondrivingstyleandoperatingcondi-
tions.Consumptionmaybehigherduring the
first3,000miles(5,000km).Theengineoil
levelmustbecheckedregularly.Itisbestto
checkeachtimeyourefuelyourvehicleand
before longdrives.
—BecauseoftheLubricationandcoolingof
theengine,combustionenginesconsume
oil.Theoilconsumptionvariesdepending
ontheengineandmaychangeduringthe
servicelifeoftheengine.Enginesgenerally
consumemoreoilatthebeginningduring
the
break-inperiod.Thenoilconsumption
stabilizesafterthebreak-inperiod.
—Undernormalconditions,oilconsumption
dependsonthequalityandviscosityofthe
oil,theengineRPM,theclimateconditions,
andtheroadconditions.Thedilutionofoil
fromcondensationorfuelresidueaswellas
theageoftheoilalsoplayarole.Because
enginewearincreaseswithmileage,oilcon-
sumptionwillincreaseagainovertimeuntil
itmaybenecessaryto replaceworncompo-
nents.
—Becauseallthesevariablesplayarole,itis
notpossibletodefineanoilconsumption
standard.Therefore,theoillevelmustbe
checkedregularly.
—Ifyoubelievethatyourenginehasin-
creaseditsoilconsumption,contactanau-
thorizedAudidealerorauthorizedAudi
ServiceFacilitytodeterminethecause.
Pleasenotethatanexactoilconsumption
measurementmustbedonewiththeneces-
sary careandaccuracyandmaytaketime.
316
AnauthorizedAudidealerorauthorizedAu-
diServiceFacilityistrainedinaccurately
measuringtheoilconsumption.
—Youcanfindinformationonengineoiland
engineoilcapacitiesfortheUSAatwww.
audiusa.com/help/maintenance,orforCan-
adaatwww.audi.ca/ca/web/en/
customer-area/care-and-maintenance/
audi-service-schedules.html,orcall
800-822-2834.
Addingengineoil

B8K-2120



Fig.259Enginecompartment:engineoilfilleropening
cover
Observethesafetyprecautions> A\inGeneral
informationonpage311.
>Turn theengineoff.
>Openthehood>page312.
>Unscrewthecap%~fortheengineoilfiller
opening>fig.259.
>Carefullyadd0.5quart(0.5liter)ofthecorrect
oil>page314.
>Closetheengineoilfilleropeningcap.
>Closethehood>page312.
>Restarttheignitionaftertwominutesandread
thecurrentoillevelintheInfotainmentsystem
=page315,Checkingtheengineoillevel.
>Addmoreoilifnecessary.

ZAWARNING
—Whenaddingoil,donotletoildripontohot
enginecomponents.Thisincreasestherisk
ofafire.
—Youmustsealthe capontheoilfilleropen-
ingcorrectlyso thatoildoesnotleakouton-

tothehotengineandexhaustsystemwhen|P>

80A012721BG
CheckingandFilling


theengineisrunning,becausethisisa fire
hazard.
—Alwayscleanskinthoroughlyifitcomesinto
contactwithengineoil.
—Engineoilispoisonousandmustbekeptout
ofreachofchildren.
—Storetheengineoilsecurelyintheoriginal
container.
@)Note
— TheNewVehicleLimitedWarrantydoesnot
coverdamageormalfunctionsiftherecom-
mendedintendeduseofthevehicleand
maintenancemeasureslistedinthe Audi
Owner'sManualandtheWarranty&Main-
tenanceBookletwerenotfollowed.
—Onlyusehigh-gradeengineoilthatexplicit-
lymeetstheAudioilqualitystandardfor
yourvehicle.Usinganotheroilmaycause
severevehicledamage.
—Donotmixanyadditionallubricantsinto
theengineoil.Damagecausedbysuchaddi-
tivesisnotcoveredbythewarranty.

@Forthesakeoftheenvironment
—Oilshouldneverenterthesewersystemor
come
intocontactwiththeground.
—Followthelegalregulationsinthecountry
whereyouarelocatedwhendisposingof
emptyoilcontainers.
Changingengineoil
Werecommendhavingtheoilchangedatanau-
thorizedAudidealerorauthorizedAudiService
Facility.
Followthesafetyprecautions>page311,Gener-
alinformation.
Theengineoilmustbechangedattheintervals
specifiedintheWarranty&MaintenanceBook-
let.ThisisveryimportantbecausetheLubrication
functionoftheoilgraduallydeclinesduringregu-
larvehicleoperation.
Theengineoilshould bechangedmorefrequent-
lyundercertaincircumstances.Havetheoil
changedmorefrequentlyifyouoftendriveshort
distances,yourvehicleispredominantlyinstop-
and-gotrafficsituations,isinverydustyenviron-
ments,orisoperatedforlongperiodsoftimein
temperaturesbelowzero.
Cleansingadditivesintheoilmakefreshoilap-
peardarkeraftertheenginehasrunbriefly.This
isnormalandnoreasontochangetheengineoil
morefrequentlythanrecommended.
Becausecorrectlydisposingofengineoilisdiffi-
cultandspecialtoolsandtechnicalknowledge
areneededforanoilchange,havingyourengine
oilchangedby anauthorizedAudidealerorau-
thorizedAudiServiceFacilityisrecommended.
Ifyouchangetheengineoilyourself,pleasenote
thefollowingimportantinformation:

Z\WARNING
Ifyouchangetheengineoilonthevehicle
yourself,thefollowingprecautionsmustbe
followed:
—Wearprotectiveeyewear.
—Duetotheriskofscalding,allowtheengine
to cooldownsufficiently.
—Maintainenoughdistancewhenyouarere-
movingtheoildrainplug.Whiledoingthis,
keep yourforearmparalleltothegroundto
reducetheriskofhotoildrippingdownyour
arm.
—Draintheoilintoacontainerdesignedfor
thispurposethatislargeenoughtoholdthe
fullamountofoilinyourengine.
—Engineoilispoisonous.Alwaysstoreoutof
reachofchildren.
—Prolongedcontactofusedengineoilwith
theskinmaycauseskindamage.Always
washoiloffimmediatelywithsoapand wa-
tertoprotectyourskin.

CG)Note
Donotmixanyadditiveswiththeengineoil.
Additivesmaycauseengine damagethatis
notcoveredbyyourNewVehicleLimitedWar-
ranty.
317
>