2019 AUDI Q3 service

83A012721BA
Foreword
Thank you for choosing an Audi - we value your trust in us.
Your new Audi will allow you to experience the best in groundbreaking technology and premium quality
equipment that a vehicle has to offer. We recommend that you read your Owner's Manual thoroughly
so that you quickly become acquainted with your Audi and make use of all of its features.
In addition to explaining how the different features work, we provide many useful tips and information
concerning your safety, how to care for your vehicle, and how to maintain your vehicle's value. We also
give you useful tips and information on how to drive your vehicle more efficiently and in an environ-
mentally-friendly manner.
We hope you enjoy driving your Audi and we wish you safe and pleasant motoring.
AUDI AG

A WARNING

Operating, servicing and maintaining a passenger vehicle or
off-highway motor vehicle can expose you to chemicals includ-
ing engine exhaust, carbon monoxide, phthalates, and lead,
which are known to the State of California to cause cancer and
birth defects or other reproductive harm. To minimize expo-
sure, avoid breathing exhaust, do not idle the engine except as
necessary, service your vehicle in a well-ventilated area and
wear gloves or wash your hands frequently when servicing
your vehicle. For more information go to www.P65Warnings.
ca.gov/passenger-vehicle.

83A012721BA
Table of contents


Driving information.............. 108
Speed warning system.........-..000- 108
Traffic light information.............. 108
Driver assistance................. 110
Cruise control systeM.......... 000 eee 110
Adaptive speed/cruise assist........... 111
Distance warning.................005 118
Lane departure warning............... 119
AUdi PrOSONsSe & seis + 2 mews 2» nee 2 oem 121
Side assist... 2... eee eee eee eee 124
Parking and maneuvering....... 127
IMtroduetion « x cicvers < e ersuens + x enavane oo saree 127
Parking system plus...............04. 127
Rearview camera and peripheral cameras. 129
Rear cross-traffic assist. ............-. 133
Assisted parking .............0.00005- 134
Parkassist': sexs « s neem sg aes + e wae 2 136
Adjusting the parking aids............. 138
Infotainment system............ 139
Telephone
Introduction
Setup..........
Disconnecting a mobile device......... 141
Using the Audi phone box............. 141
Using the telephone................0. 143
MESSAGES crus + ¢ ween ¢ 3 eeuen xy eee 4 2 ae 147
SOttiMGSicraice o saaneme « u eneneve © icameneies © eyeaeite 150
Mobile phone network settings......... 152
Instrument cluster.............2-.00. 152
Troubleshooting sais . eves 6 coarse es cae 152
AU CONMECE ces ¢ s xeee x 2 ews a i ee 154
Generalinformation................. 154
Audi connect Infotainment............ 155
Using a Wi-Fi hotspot................ 155
Audi connect Infotainment services..... 155
Settings............0 0.0000... 0000. 156
Troubleshooting sass ss eee ss ees ss ees 158
IIS VIG ABI. 5 cccccas os cones o enemies aoe 15S:
Opening navigation.................. 159
myAudi navigation.................0. 159
Entering adestination................ 160
Stopping route guidance.............. 164
Maize: = 2 sews ¢ 2 Som & eee Ee ees Fe eee 165
Personal route assistance............. 167
Alternative routes............02e000 167
Additional functions................. 168
Satellite mapiee e «sons e siemens ae aacens 2 4 ve 169
Map update............. 0. eee eee eee 170
Tratficintoritiationie: « : waa: xs seen 6 2 eu LZ)
Options and settings.............000e 172
Troubleshooting...............-.000- 174
R&GIO’: onic cs wea ss wens se eee & o Hews 175
Opening the radio................04. 175
Radio functions..................-4. 176
Options and settings...............0. 180
Troubleshooting.................0005 181
MG@Gias = acs ¢ = secs s © seme « s Seems so SeURS 182
General information ................. 182
SD card reader..........0.-..00 eee 182
Bluetooth audio player.............0. 182
Online Medias « ssi + exes ae omens oo veer 183
Multimedia connections.............. 184
Playing tedia. = s sees s 2 sees se wees ee 185
Options and settings...............0. 189
Supported media and file formats...... 190
Troubleshooting «ess 2s secu se vee ss ees 191
Audi smartphone interface...... 193
Setup... ee eee eee eee eee 193
Troubleshooting............ee eee eee 194
Additional settings.............. 195
SySteMm Settings: < saws ss sews se eee & 195
Connected devices............ 0 cee ee 196
Legal information................... 197
Maintenance and Care........... 199
Checking and Filling............. 199
FUGlaias s os08,8 & aay @ § aovon & § Sanne 8 OF eee 199
RePUCLING: is «a cms so ewes oe ese vB seen 200
Emissions control system............. 202
Engine compartment................. 203
EMGIMeiOils: acre « ¢ qaiea & © meee s 2 seNoN 8 Es 205
Cooling system. ............--00 00 eee 209
Brake fluid... . 0... eee eee eee 211
Electrical system.........--.0----05- 211
Battery. =o cecness « ommnaine « 0 omecwne 6 3 oats = oe 212
Windshield washer system............ 214
Service interval display............... 215

Table of contents


216
216
233
Care and cleaning................ 236
Generalinformation..............00. 236
Carwashes « seis « s wwon 2s ewe eo meee oo 236
Cleaning and care information......... 237
Placing your vehicle out of service...... 241
Do Tt YOurselt ices 6 csccie 6 ceccce es waren 242
Emergency assistance........... 242
General information................. 242
Equipment scarecs « arses « seams we enenams a « sae 242
Changing atire...................000- 242
Spare tir wc = s eeu = ¢ news + ¢ aus 5 eee 245
JUMP StArbING « ciswsos ow cessae oo esusnee o a ewes 246
TOWING «061s 248
Fuses and bulbs.................. 251
Fuses... 0... eee eee eee eee 251
BUlDSiac s « caw & ¥ Rove & & Senne 2 F RaPOR 3 ga 253
Customer information........... 255
Data privacy..................000. 255
Image recording............-..2+-+5- 255
DatasmMemoOries’. . vase + waves m 6 emcees o 6 on 255
Transmitted information.............. 256
Accessories and technical
CHangeS......... eee eee ee eee 258
Waltrant)’: = sess < seen sy emem ce eee ee 258
Audi Literature Shop................. 258
Driving in other countries 258
Maintenance, repairs, and technical
MOCITFICATIONS secre x & meme 6 DEKE we er 258
Accessories and parts................ 260
Reporting Safety Defects.............. 260
Declaration of compliance for
telecommunications equipment and
electronic systems ............--0000- 261
TWeCHnicalidatal. « «cess sec oo essen 263
Identification data................00. 263
Vehiclé datates ss news =v sews vv eee ces 263
Index ...... 0... cece eee 265

83A012721BA
Instrument cluster

> Applies to: MMI: Select on the home screen:
SETTINGS > Display & brightness > Virtual
cockpit.
> To adjust the desired layout, press @).
Adjusting the additional display
Applies to: Audi virtual cockpit
Depending on the vehicle equipment, the addi-
tional displays that can be selected may vary.
> Applies to: MMI: Select on the home screen:
SETTINGS > Display & brightness > Virtual
cockpit > (Configure).
> Select the desired additional display.
Reducing the display
Depending on the vehicle equipment, you can
hide the central area in the instrument cluster.
> Select in the instrument cluster: Vehicle func-
tions tab > FE] button > Reduced display, or
> Press the VIEW button on the multifunction
steering wheel.
Coolant temperature
display
The coolant temperature display @) > page 11
only functions when the ignition is switched on.
To reduce the risk of engine damage, please ob-
serve the following notes about the temperature
ranges.
Cold range
If only the LEDs at the bottom of the gauge turn
on, the engine has not reached operating tem-
perature yet. Avoid high engine speeds, full accel-
eration, and heavy engine loads.
Normal range
The engine has reached its operating tempera-
ture once the LEDs up to the center of the gauge
turn on. If the i | indicator light in the instru-
ment cluster display turns on, the coolant tem-
perature is too high > page 209.

) In preparation at the time of printing.
CG) Note
— Auxiliary headlights and other accessories in
front of the air intake impair the cooling ef-
fect of the coolant. This increases the risk of
the engine overheating during high outside
temperatures and heavy engine load.
—The front spoiler also helps to distribute
cooling air correctly while driving. If the
spoiler is damaged, the cooling effect will
be impaired and the risk of the engine over-
heating will increase. See an authorized Au-
di dealer or authorized Audi Service Facility
for assistance.
Tachometer
The tachometer 2) > page 11 displays the engine
speed in revolutions per minute (RPM). The be-
ginning of the red zone in the tachometer indi-
cates the maximum permissible engine speed for
all gears once the engine has been broken in. Be-
fore reaching the red zone, you should shift into
the next higher gear, select the "D" or "S" gear
lever position, or remove your foot from the ac-
celerator pedal.
Engine speed limitation
If the Ay indicator light turns on, the engine will
be automatically limited to the RPM displayed in
the instrument cluster. This protects the engine
from overheating.
The engine speed limitation deactivates once the
engine is no longer in the critical temperature
range and you have released the accelerator ped-
al.
If the engine speed limitation was activated by
an engine control malfunction, the By indicator
light also turns on. Make sure the engine speed
does not go above the speed displayed, for exam-
ple when downshifting. Drive to an authorized
Audi dealer or authorized Audi Service Facility im-
mediately to have the malfunction corrected.
13
>

Global functions

Global functions
Additional function
buttons




Fig. 20 Volume knob with joystick function
Adjusting the volume
You can adjust the volume of an audio source or a
system message (for example, from the voice
recognition system) when the sound is playing.
> To raise or lower the volume, turn the right
thumbwheel @) > fig. 19 upward or downward,
or turn the volume knob > fig. 20 to the right
or left.
> To mute, push the right thumbwheel or the vol-
ume knob.
Selecting the previous/next track or station
> Press the |<] / DDI button @ or briefly press
the volume knob to the left or right.
Fast forward/rewind
> Press and hold the press the volume knob to the left or right until
the desired playback position is reached.
26


Programmable steering wheel button/
steering wheel heating
Depending on the vehicle equipment, you may be
able to operate various functions with the button
©:
> @ button, see > page 79.
You can use the > programmable button G) to
quickly access various functions.
> To bring up the function that is currently set,
press the >K button.
> To perform the function that is currently set,
press and hold the >K button, or
> Applies to: MMI: Select on the home screen:
VEHICLE > Settings & Service > Steering wheel
button assignment.
>» Select and confirm the desired function.
Switching voice operation on or off
w& button @), see > page 24.
Using the telephone functions
F button @), see > page 146.
A VARNING
Adjust the volume of the audio system so that
signals from outside the vehicle, such as po-
lice and fire sirens, can be heard easily at all
times.

83A012721BA
Opening and closing

© Note
Door unlocking
—If you select All, all doors and the luggage
compartment lid will be unlocked when unlock-
ing.
— If you select Driver's door, only the driver's
door will be unlocked. To unlock all doors and
the luggage compartment lid, press the {9 but-
ton on the vehicle key twice. In vehicles with a
convenience key*, only the driver's door will un-
lock when you pull the driver's door handle. If
you pull another door handle, the entire vehicle
will be unlocked.
Applies to: vehicles with convenience key
— If the convenience key* that was last used is
detected inside the passenger compart-
ment, then the vehicle cannot be locked
from the outside. The turn signals will flash
several times to indicate this. If you do not
open the vehicle within a short time to re-
move the key, then the vehicle will lock au-
tomatically. This prevents the vehicle from
being left unlocked for long periods of time.
The key will then be locked inside the vehi-
cle. The entire vehicle will always be locked when you
— If the convenience key* that was used last is press the @ button.
detected inside the luggage compartment,
it will not be possible to lock the luggage Long press to open windows
compartment and the luggage compart- You can select if all windows and the panoramic
ment lid will open. The turn signals will glass roof* should open using the vehicle key
flash several times to indicate this. The => page 39, Convenience opening and closing. If
doors will lock. Always take the convenience you press and hold the f@ button on the vehicle
key with you, or unauthorized people may key, all of the windows and the panoramic glass
be able to enter the vehicle. roof* will close.
@) Tips Fold mirrors
—Do not leave valuables unattended in the ve- You can select if the exterior mirrors automatical-
hicle. A locked vehicle is not a safe! ly fold in when locking.
— The LED in the driver's door rail blinks when
you lock the vehicle. If the LED lights up for
approximately 30 seconds after locking, You can select if an audio signal sounds when
there is a malfunction in the central locking locking the vehicle.
system. Have the problem corrected by an
authorized Audi dealer or authorized Audi (ender diem cine)
Service Facility.
Setting the central locking system
You can adjust the central locking system to your
preferences. The settings depend on the vehicle
equipment.
Tone when locking!)

> Select on the home screen: VEHICLE > Settings
& Service > Central locking.
= —— rrr
Fig. 21 Driver's door: central locking switch
> To lock or unlock the vehicle, press the or B
button > /\. >

D_ This function is not available in all countries.
29

Opening and closing

When locking the vehicle with the central locking
switch, the following applies:
— The doors and the luggage compartment lid
cannot be opened from the outside for security
reasons, for example, to reduce the risk of un-
authorized entry while stopped at a light.
— The LED in the central locking switch turns on
when all doors are closed and locked.
— You can open the doors individually from the in-
side by pulling the door handle one time. To
open the rear doors individually, you must pull
the door handle twice.
— In the event of a crash with airbag deployment,
the doors unlock automatically to allow access
to the vehicle.

ZX, WARNING
— Follow the safety precautions > page 28.
— The central locking button works when the
ignition is switched off.
— The central locking switch is inoperative
when the vehicle is locked from the outside.
Messages
2 Driver's door: malfunction! Shift to P before
leaving vehicle. See owner's manual


There is a malfunction in the driver's door. Secure
the vehicle before exiting by selecting the “P” se-
lector lever position. Drive immediately to an au-
thorized Audi dealer or authorized Audi Service
Facility to have the malfunction repaired.
30

Mechanically unlocking and locking the
doors
If the central locking fails, you must unlock or
lock the doors separately.

RAZ-0367,


Fig. 22 Driver's door: door lock cylinder

Fig. 23 Door: Emergency locking
Unlocking or locking the driver's door with
the vehicle key
> Fold out the vehicle key > page 32, fig. 24.
> Insert the vehicle key into the slot under the
door handle and pry the cap off > fig. 22.
> To unlock the driver's door, turn the key to the
open position in the direction of arrow @).
> Pull the door handle to open the driver's door.
> To lock the driver's door, select the "P" position
and turn the key once to the close position
@°A.
Locking the front passenger's door and rear
doors using the vehicle key
The mechanical lock is located on the edge of the
doors. It is only visible when the door is open.
> Fold out the vehicle key > page 32, fig. 24.
> Remove the cap from the opening > fig. 23.
> Insert the vehicle key into the slot on the inside
and turn it all the way to the right (on the right
door) or left (on the left door).

Opening and closing

Keys

[RAZ-0369


RAZ-0728


Fig. 25 Vehicle key: PANIC button
@ Vehicle key
You can unlock and lock your vehicle with the ve-
hicle key. To fold the key out, press the release
button © fig. 24.
If necessary, you can use the vehicle key to:
— Applies to: vehicles with lockable glove com-
partment: Lock or unlock the glove compart-
ment.
— Manually unlock and lock the doors > page 30.
— Unlock the luggage compartment lid using the
emergency release > page 37.
@ Key tag with vehicle code
The key tag can be scratched off to reveal the ve-
hicle code. It does not have a function.
@ PANIC button
In an emergency, you can press the PANIC button
to trigger the alarm for the anti-theft alarm sys-
tem. The vehicle horn and emergency flashers
will turn on if you trigger the alarm.
32

—To trigger the alarm, press the [PANIC] but-
ton@)® fig. 25.
—To turn the alarm off, press the red [PANIC] but-
ton again.



Lost key/replacing a key
If a vehicle key is lost, contact an authorized Audi
dealer or authorized Audi Service Facility. Have
this vehicle key deactivated. It is important to
bring all keys with you. If a key is lost, you should
report it to your insurance company.
Electronic immobilizer
The immobilizer prevents unauthorized use of
the vehicle.
In some cases, it may not be possible to start the
vehicle if there is a vehicle key from a different
vehicle manufacturer on the key chain.
Data in the vehicle key
When driving, service and maintenance-relevant
data is continuously stored in your vehicle key. An
authorized Audi dealer or authorized Audi Service
Facility can read out this data and tell you about
the work your vehicle needs.

Z\ WARNING
Follow the safety precautions > page 28.

@ Note
Protect the key against high temperatures
and direct sunlight.
@) For the sake of the environment
‘ Do not dispose of vehicle keys in household
trash. They contain materials that can be re-
cycled. Contact an authorized Audi dealer or
authorized Audi Service Facility for more in-
formation.
@ Tips
— The vehicle key function can be temporarily
disrupted by interference from transmitters
near the vehicle working in the same fre-
quency range (such as a mobile device or ra-
dio equipment). Always check if your vehicle
is locked.