2019 AUDI Q3 service

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Driving

> The engine will start and the vehicle will then
be ready to drive.
Equipment that uses a lot of electricity is switch-
ed off temporarily when you start the engine. If
the engine does not start immediately, stop the
starting procedure by turning the ignition key to
position © and repeat after 30 seconds.
If it is difficult to turn the key to position @, turn
the steering wheel back and forth slightly to re-
lease the steering lock.
Stopping the engine
> Bring the vehicle to a full stop.
> Turn the key to position @). The engine will
switch off.
Activating the steering lock
Applies to: vehicles with steering lock
The steering lock helps prevent vehicle theft.
> Remove the ignition key.
> Turn the steering wheel until the steering
wheel audibly locks.
Switching the ignition on or off
If you would like to switch the ignition on or off
without starting the engine, follow these steps:
> Switching on: turn the key to position @.
> Switching off: turn the key to position ©.

Z\ WARNING
Never remove the ignition key from the igni-
tion lock while the vehicle is moving. Other-
wise, the steering lock could engage and you
would not be able to steer the vehicle, which
increases the risk of an accident.
General information

more force to steer and brake the vehicle.
The fact that you cannot steer and brake as
usual may increase the risk of accidents and
serious injuries.
— If you leave the vehicle, switch the ignition
off and take the key with you. This applies
particularly when children remain in the ve-
hicle. Otherwise, children could start the ve-
hicle or operate electrical equipment (such
as power windows), which increases the risk
of an accident.
— Always select the “P” selector lever position
when parking the vehicle; otherwise, the ve-


hicle could roll away.


Z\ WARNING
—To reduce the risk of asphyxiation, never al-
low the engine to run in confined spaces.
— Never turn off the engine before the vehicle
has come to a complete stop. Switching it
off before the vehicle has stopped may im-
pair the function of the brake booster and


power steering. You would then need to use

@) Note
— Avoid high engine speed, full throttle, and
heavy engine load if the engine has not
reached operating temperature yet. You
could damage the engine.
— If the engine has been under heavy load for
an extended period of time, heat builds up
in the engine compartment after the engine
is switched off and there is a risk of damag-
ing the engine. For this reason, let the en-
gine run at idle for approximately two mi-
nutes before shutting it off.
G) Tips
— Brief noises are normal when starting and
stopping the vehicle and are no cause for
concern.
—For up to 10 minutes after stopping the en-
gine, the radiator fan may turn on again au-
tomatically or it may continue to run, even if
the ignition is switched off.
— It may not be possible to start the vehicle in
extremely low temperatures.
Messages
BE Engine start system: malfunction! Please
contact Service
There is a malfunction in the engine starting sys-
tem. Drive immediately to an authorized Audi
dealer or authorized Audi Service Facility to have
the malfunction repaired.
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>

Driving

B Remote control key: key not detected. Is the
key still in the vehicle?
The vehicle key was removed from the vehicle
while the engine is running. If the vehicle key is
no longer in the vehicle, you cannot switch the ig-
nition on or start the engine once you stop it. You
also cannot lock the vehicle from the outside.
Remote control key: hold back of key
against the designated area. See owner's man-
ual
The battery in the vehicle key may be drained or
there may be a malfunction. To start the vehicle,
you must also hold the vehicle key against the lo-
cation shown ?) & page 80, fig. 79.
If the malfunction remains, drive immediately to
an authorized Audi dealer or authorized Audi
Service Facility to have the malfunction correct-
ed.
When driving
Starting to drive, stopping, and parking
Starting from a stop
» Press and hold the brake pedal.
> Start the engine.
> Select a gear.
> Release the parking brake.
> Release the brake pedal. The vehicle may roll.
> Press the accelerator pedal to accelerate.
Stopping and parking
> Bring the vehicle to a full stop and press and
hold the brake pedal.
> Set the parking brake.
> Select the “P” selector lever position to secure
the vehicle from rolling away.
> Switch off the ignition before leaving the vehi-
cle.
> Turn the steering wheel when parking on in-
clines so that the wheels will roll into the curb
if the vehicle starts moving.
On hills, activate the parking brake first and then
shift into the "P" selector lever position. This pre-
vents too much stress from being placed on the
locking mechanism.
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AN WARNING
—To reduce the risk of an accident, always se-
cure your vehicle from rolling.
— The vehicle can roll even when the engine is
switched off.
— Unintended vehicle movement can lead to
serious injuries.
— Do not inadvertently press the accelerator
pedal when the vehicle is stationary. Other-
wise the risk of an accident increases be-
cause the vehicle will start to move immedi-
ately, even if the parking brake is set.
C) Note
If you have to stop on an incline, always press
the brake pedal to hold the vehicle in place to
reduce the risk of the vehicle rolling back-
ward. Do not try to hold the vehicle in place
by pressing and holding the accelerator pedal.
The transmission can overheat, which increas-
es the risk of damage.
Gears and driving programs
=i
Fig. 81 Center console: Selector lever



CECRSE


The automatic transmission shifts automatically
depending on the selected gear and the current
driving style. When driving with a moderate driv-
ing style, upshifting early and downshifting late
will help to improve fuel economy. When driving
with a sporty driving style, the transmission per-
mits higher RPMs.
The gears are displayed next to the selector lever.
— P (Park): Parking lock
—R (Reverse): Drive in reverse
—N (Neutral): Idle

83A012721BA
Driving

Manually releasing the parking lock

RAZ-0492
Releasing the parking lock using the
emergency release
> Use the screwdriver to press the yellow release
button downward.
> At the same time, press the unlock button on
the
selector lever and move the selector lever
to the “N” position.
Attaching the shift cover
> Clip the shift cover back into the shift gate.


RAZ-0497


Fig. 85 Selector lever: Releasing the parking lock using the
emergency release
The emergency release is located under the selec-
tor lever shift gate on the left side. Using the
emergency release can be complicated. See an
authorized Audi dealer or authorized Audi Service
Facility for assistance.
You will need the screwdriver from the vehicle
tool kit to release it > page 242. Use the flat side
of the reversible screwdriver blade.
Removing the shifter boot
> Set the parking brake to secure your vehicle
from rolling away. If this is not possible, secure
your vehicle from rolling using another meth-
od.
> Switch the ignition off.
> To loosen the shifter boot, carefully insert the
flat side of the screwdriver sideways into the
slit near the shifter boot > fig. 84.
> Carefully pry the shifter boot out with the
screwdriver while gripping the boot at the fold
with your hand and pulling it upward and out
until all four corners are released > fig. 85.
> Fold the shifter boot up around the shifter
knob.
/\ WARNING
— The parking lock may only be released using
the emergency release if the parking brake
is set. If it is not working, secure the vehicle
from rolling using the brake pedal or other
suitable means, such as blocking a front and
a rear wheel. An unsecured vehicle may roll
away, which increases the risk of an acci-
dent.
— Only activate the emergency release while
ona level surface or a slight slope.
—To reduce the risk of an accident, you must
not drive when the emergency release is ac-
tivated.

& Transmission: malfunction! Safely stop vehi-
cle
Do not continue driving. Stop the vehicle as soon
as possible in a safe location and secure it so it
does not roll. See an authorized Audi dealer or
authorized Audi Service Facility for assistance.
& Transmission: too hot. Please stop vehicle
Do not continue driving. Select "P" and contact an
authorized Audi dealer or authorized Audi Service
Facility for assistance.
fl Transmission: too hot. Please adapt driving
style
The transmission temperature has increased sig-
nificantly. Drive very cautiously or take a break
from driving until the temperature returns to the
normal range and the indicator light turns off.
8s
>

Driving

i Transmission: malfunction! You can contin-
ue driving. See owner's manual
There is a system malfunction in the transmis-
sion. You may continue driving. Drive to an au-
thorized Audi dealer or authorized Audi Service
Facility soon to have the malfunction corrected.
fs} Transmission: malfunction! You can contin-
ue driving with limited function. Please contact
Service
There is a system malfunction in the transmis-
sion. The transmission is switching to emergency
mode. This mode only shifts into certain gears or
may no longer shift at all. The engine may stall.
Drive to an authorized Audi dealer or authorized
Audi Service Facility immediately to have the
malfunction corrected.
fs} Transmission: malfunction! You can contin-
ue driving with limited function. No reverse
gear
There is a system malfunction in the transmis-
sion. The transmission is switching to emergency
mode. This mode only shifts into certain gears or
may no longer shift at all. The engine may stall.
You cannot engage the reverse gear. Drive to an
authorized Audi dealer or authorized Audi Service
Facility immediately to have the malfunction cor-
rected.
[8] Transmission: malfunction! You can contin-
ue driving in D until engine is off
There is a system malfunction in the transmis-
sion. The transmission is switching to emergency
mode. If you turn the engine off, you will not be
able to select any other gears after restarting the
engine. Drive to an authorized Audi dealer or au-
thorized Audi Service Facility immediately to have
the malfunction corrected.
fs} Danger of rolling away! P not possible.
Please apply parking brake
— The parking lock was released using the emer-
gency
release > page 85. Or
— The parking lock can no longer be engaged.
Drive to an authorized Audi dealer or author-
ized Audi Service Facility immediately to have
the malfunction corrected.
86
fs] Clutch: malfunction! Please contact service
There is an ongoing malfunction in the clutch.
The engine torque that can be transferred is re-
duced. You may continue driving. Avoid using the
clutch in any way that will place a heavy load on
it. Do not let the clutch rub for a long time. Drive
immediately to an authorized Audi dealer or au-
thorized Audi Service Facility to have the mal-
function repaired.
i Clutch: temperature too high. Adapt driving
style
There is a malfunction in the clutch. The engine
torque
that can be transferred is reduced. You
may continue driving. Avoid using the clutch in
the future in any way that will place a heavy load
on it. Do not let the clutch rub for a long time.
The indicator light turns off once the clutch is
fully operable again.
Clutch: check pedal. You can continue driv-
ing
The clutch is not transferring all of the engine
torque. If necessary, remove your foot from the
clutch pedal.
Drive system
A new vehicle must be broken in within the first
1,000 miles (1,500 km) so that all moving parts
work smoothly together, which helps to increase
the service life of the engine.
Do not drive higher than two-thirds of the maxi-
mum permitted engine RPM during the first 600
miles (1,000 km) and do not use full accelera-
tion. The engine can be increased RPM gradually
during the next 300 miles (500 km).
ieee LR deollaCil el Meda LaCe Lig

driving
Your driving style greatly influences the amount
of fuel and energy consumed, the environmental
impact, and the wear on the engine, brakes, and
tires. Note the following information for efficient
and environmentally-conscious driving:

83A012721BA
Driving

— Turn off electrical equipment that is not need-
ed, for example seat heating*.
— Anticipate upcoming traffic situations while
driving to avoid unnecessary acceleration and
braking.
— Avoid driving at high speeds.
— Avoid adding extra weight to the vehicle if pos-
sible, for example by not leaving roof racks or
bike racks installed when they are not needed.
— Make sure the tire pressure is correct.
— Have maintenance performed regularly on the
vehicle.
— Do not let the engine run while the vehicle
parked.
— Do not drive with winter tires during the summ-
er.
— Use the Start/Stop system.
— Utilize the engine braking effect.
— Avoid driving short distances when possible.
@ Tips
The amount of noise produced by the vehicle
can increase significantly when driving with a
sporty style. Show respect to others around
you and the environment with the way you op-
erate your vehicle, especially at night.
Energy management
Your vehicle is equipped with an intelligent ener-
gy management system for distributing electrici-
ty. This significantly improves the starting ability
and increases the vehicle battery life.
@ Tips
— If you drive short distances frequently, the
vehicle battery may not charge enough
while driving. As a result, convenience func-
tions for electrical equipment may be tem-
porarily unavailable.
— The vehicle battery will gradually drain if
the vehicle is not driven for long periods of
time, or if electrical equipment is used
when the engine is not running. To ensure
that the vehicle can still be started, the
electrical equipment will be reduced or
switched off.
B Drive system: malfunction! Safely stop vehi-
cle
There is a malfunction in the drive system. The
brake
booster and the power steering may stop
working. Stop the vehicle immediately or as soon
as possible and do not continue driving. Have the
problem corrected by an authorized Audi dealer
or authorized Audi Service Facility.
B Drive system: malfunction! Please contact
Service
There is a malfunction in the drive system. Drive
slowly to an authorized Audi dealer or authorized
Audi Service Facility to have the malfunction cor-
rected.
Start/Stop system
Applies to: vehicles with Start/Stop system
The Start/Stop system can help increase fuel
economy and reduce CO2 emissions.
In Start/Stop mode, the engine shuts off auto-
matically when stopped, for example at a traffic
light. The ignition and important assist systems
such as power steering and the brake booster will
remain available during the Stop phase. The en-
gine will restart automatically when needed.
The Start/Stop system is automatically activated
once the ignition is switched on.
Basic requirements
— The driver's door and hood must be closed.
—"P","N", or"D" must be engaged.
— The steering wheel must not be turned far in ei-
ther direction.
— The vehicle must have driven faster than 2 mph
(3 km/h) since the last time it stopped.
—The vehicle is not in trailer mode.
@) Note
Always switch the Start/Stop system off when
driving through water > page 88. >
87

83A012721BA
Driving

Vehicle starting system: malfunction! Please
contact Service
There is a malfunction in the Start/Stop system.
Drive the vehicle to an authorized Audi dealer or
authorized Service Facility as soon as possible to
have the malfunction corrected.
Brakes
General information
You can apply the vehicle's brakes using the brake
pedal.
Operating noise
Noises may occur when braking depending on the
speed, braking force, and outside conditions such
as temperature and humidity.
Braking effect
The response time from the brakes depends on
the weather and environmental conditions. To
ensure the optimal braking effect, the brake sys-
tem is cleaned at regular intervals. This is done
by applying the brake pads to the brake rotors for
a short period of time when driving at high
speeds when the windshield wipers are switched
on.
If the brake system becomes damp, for example
after driving in heavy rain, the braking effect may
be delayed. Other factors that could temporarily
increase the response time of the brakes include:
— Wet conditions
— Low temperatures, ice, and snow
— Roads covered in salt
— Dirty brake pads
Corrosion
Corrosion may form on the brake rotors if there is
no heavy braking, if the vehicle is not driven for
long periods of time, or if the vehicle is not driv-
en
frequently or for long distances. In this case,
braking heavily several times while driving at
high speeds can clean the brake rotors > A\.
Brake pads
New brake pads do not achieve their full braking
effect during the first 250 mi (400 km). They
must be “broken in” first. However, you can com-
pensate for the slightly reduced braking force by
pressing firmly on the brake pedal. Avoid heavy
braking during the break-in period.
Brake pad wear depends largely on the way the
vehicle is driven and on operating conditions.
Brake pad wear increases when driving frequently
in the city or short distances or when using a very
sporty driving style.
Ceramic brakes
Applies to: vehicles with ceramic brakes
Ceramic brakes provide excellent deceleration
rates.
The break-in period for new ceramic brakes may
be significantly longer than for standard brake
rotors. Due to the properties of the material,
they may cause noises at lower speeds. Ceramic
brakes also absorb more moisture in wet condi-
tions. Therefore, there will temporarily be less
braking force than when the brakes are dry. You
can compensate for this by pressing the brake
pedal harder.

ZA\ WARNING
— Only apply the brakes for the purpose of
cleaning the brake system when road and
traffic conditions permit. You must not en-
danger other road users. This increases the
risk of an accident.
— Due to the risk of injury, only have an au-
thorized Audi dealer or authorized Audi
Service Facility work on the brake system.
Incorrect repairs could impair the function.
— Never let the vehicle roll while the engine is
stopped because this increases the risk of an
accident.
— During automatic braking maneuvers, the
brake pedal may move downward automati-
cally. To reduce the risk of injury, do not
place your foot under the brake pedal.

@) Note
— Never let the brakes “rub” by pressing the
pedal lightly when braking is not actually
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>

Driving

necessary. This can cause the brakes to over-
heat and increases braking distance and
causes wear.
— Before driving on long stretches with steep
hills, reduce the vehicle speed and shift to a
lower gear to use the engine braking effect.
This reduces the load on the brakes. If you
need to brake additionally, brake in intervals
and not continuously.
@ Tips
— If you retrofit your vehicle with a front spoil-
er, wheel covers or similar items, make sure
that the air flow to the brakes is not ob-
structed. Otherwise the brake system can
overheat.
— Also refer to the information about brake
fluid > page 211.
Messages
Ga / @ Brakes: malfunction! Safely stop ve-
hicle
There is a malfunction in the brake system. If
ES / Gana also turn on, there is a malfunc-
tion in the ABS, ESC, and braking distribution.
Do not continue driving. See an authorized Audi
dealer or authorized Audi Service Facility for as-
sistance. Read and follow the other safety pre-
cautions > A\.
Ga / @ Warning! No brake booster function
If the brake booster is not working, you have to
use much more force when braking the vehicle.
See an authorized Audi dealer or authorized Audi
Service Facility for assistance.
EG / fe) Brake pads: wear limit reached. You
can continue driving. Please contact Service
The brake pads are worn. Drive to an authorized
Audi dealer or authorized Audi Service Facility as
soon as possible to have the malfunction correct-
ed.
Brake booster: limited functionality. You can
continue driving. Please contact Service
There is a brake booster malfunction. The brake
booster is available, but its effectiveness is re-
90
duced. The braking performance may be different
compared to the usual performance. Drive to an
authorized Audi dealer or authorized Audi Service
Facility immediately to have the malfunction cor-
rected.
Brake booster: deactivated. See owner's manual
The brake booster remains active for a brief peri-
od of time after switching off the ignition. Secure
the vehicle from rolling by selecting “P” and set-
ting the parking brake.

ZA\ WARNING
If a malfunction occurs in the ABS, ESC, and
braking distribution, interventions that stabi-
lize the vehicle will no longer be available.
This could cause the vehicle to swerve, which
increases the risk that the vehicle will slide.
Do not continue driving. See an authorized
Audi dealer or authorized Audi Service Facility
for assistance.

Electromechanical
parking brake
The @) switch is located under the selector lever
in the center console.
Your vehicle is equipped with an electromechani-
cal parking brake. The parking brake is designed
to prevent the vehicle from rolling unintentional-
ly and replaces the hand brake.
Setting/manually releasing the parking
brake
> Pull the ©) switch to set the parking brake. The
LED in the switch turns on. The PARK | indi-
cator light also turns on.
> To release the parking brake manually, press
the brake or accelerator pedal while the igni-
tion is switched on, and press the ©) switch at
the same time. The LED in the button and the
indicator light will turn off.
Releasing the parking brake automatically
Requirement: the doors must be closed and the
driver's safety belt must be fastened.

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Driving

> To start driving and release the parking brake
automatically, press the accelerator pedal as
usual.
In addition to releasing the parking brake auto-
matically, other convenience and safety functions
are available when you start driving > page 92,
Hold assist.
Preventing the automatic parking brake
release
The vehicle could begin rolling unintentionally,
depending on the hill or if towing a trailer.
> To prevent the parking brake from releasing au-
tomatically, pull and hold the switch and
press the accelerator pedal. The parking brake
remains set and prevents the vehicle from roll-
ing backward.
> You can release the ©) switch again once you
are sure that you are giving enough driving
force
to the wheels by pressing the accelerator
pedal.
Emergency braking function
You can use the emergency braking function in an
emergency situation, or if the standard brake op-
eration malfunctions or is disabled.
> Pull and hold the ©) switch.
> As soon as you release the ©) switch or acceler-
ate, the braking will stop.
Pulling and holding the ©) switch while driving
the vehicle activates the emergency braking func-
tion. The vehicle is braked at all four wheels by
activating the hydraulic brake system. The brak-
ing effect is similar to heavy braking > A\.
To reduce the risk of activating the emergency
braking by mistake, a warning tone (buzzer)
sounds when the ©) switch is pulled. Emergency
braking stops as soon as the ©) switch is released
or the accelerator pedal is pressed.
Parking
> Press the brake pedal to stop the vehicle.
> Pull the ©) switch to set the parking brake.
> Select “P”.
> Turn the engine off > A\.
> Turn the steering wheel when parking on in-
clines so that the wheels will roll into the curb
if the vehicle starts moving.

ZA\ WARNING
— Do not press the accelerator pedal inadver-
tently if a gear is selected when the vehicle
is stationary and the engine is running. Oth-
erwise, the vehicle will start to move imme-
diately and this could result in an accident.
— Emergency braking should only be used in
an emergency, when the normal brake pedal
has failed or the brake pedal is obstructed.
During emergency braking, your vehicle will
brake similar to heavy braking. ESC and the
associated components (ABS, ASR, EDL) can-
not overcome the laws of physics. Around
curves and when road or weather conditions
are bad, a full brake application can cause
the vehicle to skid or the rear end to swerve,
which increases the risk of an accident.
— Always set the parking brake when leaving
your vehicle, even if for a short period of
time. If the parking brake is not set, the ve-
hicle could roll away, increasing the risk of
an accident.
— If the power supply fails, you cannot set the
parking brake if it is released. In this case,
park the vehicle on level ground and secure
it by engaging the "P” gear. Contact an au-
thorized Audi dealer or authorized Audi
Service Facility for assistance.
— If you leave the vehicle, switch the ignition
off and take the key with you. This applies
particularly when children remain in the ve-
hicle. Otherwise, children could start the ve-
hicle, release the parking brake, or operate
electrical equipment such as power win-
dows, which increases the risk of an acci-
dent.
— No one, especially children, should remain in
the vehicle when it is locked. Locked doors
make it more difficult for emergency work-
ers to get into the vehicle, which puts lives

at risk.

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