2019 AUDI Q3 service

83A012721BA
Data privacy

Data privacy
Image recording
Surrounding area monitoring
Applies to: vehicles with surrounding area observation system
Some vehicle functions require the vehicle’s path
to be detected and evaluated. This is done by
cameras installed permanently on the vehicle
that detect objects in the vehicle's surroundings
(such as obstacles or guard rails). The live images
from the cameras are transmitted to the applica-
ble control module.
The camera images are transmitted to the appli-
cable control module and stored for processing.
The control module analyzes the current camera
image using image evaluation software. This im-
age evaluation software detects anonymized
technical measurements, such as distances to ob-
jects. The control module evaluates these techni-
cal measurements and makes it possible for the
assist systems to control the vehicle, if necessary.
Data memories
Vehicle control modules
5 io. oO Z| x=
+ )


Fig. 170 Driver side footwell: connection port for the On
Board Diagnostic System (OBD)
Your vehicle is equipped with electronic control
modules for various vehicle systems such as the
airbags. These vehicle control modules store data
while driving normally that is required by an au-
thorized Audi dealer or authorized Audi Service
Facility for diagnosis and repair purposes. Only
certain types of data are recorded for a very short
period of time if a control module has detected a
system event. No noises, conversations, or im-
ages will be recorded in the vehicle.
The data may include information such as the ve-
hicle speed, the direction of travel, and informa-
tion about the brake system, or also the behavior
of the restraint system in the event of an acci-
dent. The stored data can be exported and down-
loaded with special devices, which must be con-
nected directly to the vehicle.
On Board Diagnostic System (OBD)
There is a diagnostic connector socket in the driv-
er's side footwell to read out the various control
modules and the event data recorder. Data re-
garding the function and condition of the elec-
tronic control modules is stored in the event
memory. Only have an authorized Audi dealer or
authorized Audi Service Facility read out and de-
lete the event memory.

ZX WARNING
— Incorrect use of the connection port for the
On-Board Diagnostic System can cause mal-
functions, which can then result in accidents
and serious injuries.
— Only allow an authorized Audi dealer or au-
thorized Audi Service Facility to read out the
engine data.
Creu lem eelcel 1g
Event Data Recorder

This vehicle is equipped with an Event Data Re-
corder (EDR). The main purpose of an EDR is to
record, in certain crash or near crash-like situa-
tions,
such as an airbag deployment or hitting a
road obstacle, data that will assist in understand-
ing how a vehicle's system performed. The EDR is
designed to record data related to vehicle dynam-
ics and safety systems for a short period of time,
typically 30 seconds or less. The EDR in this vehi-
cle is designed to record such data as:
— How various systems in your vehicle were oper-
ating;
— Whether or not the driver and passenger safety
belts were buckled/fastened;
— How far (if at all) the driver was depressing the
accelerator and/or brake pedal; and,
— How fast the vehicle was traveling.
255

Data privacy

These data can help provide a better understand-
ing of the circumstances in which crashes and in-
juries occur. NOTE: EDR data are recorded by your
vehicle only if a non-trivial crash situation occurs;
no data are recorded by the EDR under normal
driving conditions and no personal data (e.g.
name, gender, age, and crash location) are re-
corded. However, other parties, such as law en-
forcement, could combine the EDR data with the
type of personally identifying data routinely ac-
quired during a crash investigation.
To read data recorded by an EDR, special equip-
ment is required, and access to the vehicle or the
EDR is needed. In addition to the vehicle manu-
facturer, other parties, such as law enforcement,
that have the special equipment, can read the in-
formation if they have access to the vehicle or the
EDR.
Assist system monitor
This vehicle is equipped with an Assist System
Monitor (ASM). The ASM collects data that is not
stored by the EDR in the event of an accident. The
main task of the ASM is to make it possible to un-
derstand the role and the behavior of the assist
systems in these accident situations. In addition
to the data that the EDR stores, the ASM records
data related to the assist systems starting sever-
al seconds before the accident or near-accident.
The data collected by ASM depends on the equip-
ment and may include the following information:
status information of the assist systems (for ex-
ample, if they are switched on or off, system
events, etc.), control interventions (for example,
by ESC, ABS, Audi pre sense”, etc.), and assist
systems settings (such as speed settings).
Special devices and access to the vehicle or to the
ASM are necessary in order to read the data from
the ASM memory. In addition to the vehicle man-
ufacturer, third parties such as law enforcement
authorities can also read and analyze the stored
data if they have access to the vehicle or to the
ASM. Data
usage
Audi can read out the information stored in the
data memories or similar data, or give this infor-
256
mation to third parties, especially in the follow-
ing situations:
— If the vehicle owner or lessee agrees
—If there is an official request from the police
— Ifa court or authorities request it
If legally permitted, Audi can also use the data
for analysis of vehicle operation and safety per-
formance or provide this data to third parties for
research purposes.
Transmitted information
Privacy settings
> Applies to: MMI: Select on the home screen:
SETTINGS > (Data management) > Privacy.
Requirement: The ignition must be switched on.
Location, vehicle, and personal data are transmit-
ted when using Audi connect services.
Allowing sending of data
When this function is switched on, the data mod-
ule for using all Audi connect services is active.
When this function is switched off, the data con-
nection will be limited or deactivated depending
on vehicle equipment. The majority of Audi con-
nect services will not be available.
The following interfaces are not affected by this
setting: Bluetooth, Bluetooth Low Energy (BLE),
Wi-Fi connection, Audi smartphone interface
(ASI), Near Field Communication (NFC), charging
communication (e-tron), Electronic Toll Collect
(ETC), if equipped.
@) Note
You are responsible for all precautions taken
for data protection, anti-virus protection, and
protection against loss of data on mobile de-
vices that are used to access the Internet
through the Wi-Fi hotspot.
G) Tips
— If the transmission of data is limited, data
will still be transmitted to verify subscrip-
tions.

83A012721BA
Data privacy

— If the transmission of data is limited, it will
have the following effects on the exchange
of data for Audi connect services, if equip-
ped:
— Stored destinations (favorites, last desti-
nations) are only stored in the vehicle. If
you allow transmission of data again,
these destinations will be synchronized via
the myAudi account. To prevent synchroni-
zation of destinations, delete the destina-
tions before you allow data to be trans-
mitted again.

PNT Reel
Applies to: vehicles with Audi connect Infotainment
AUDI AG collects, uses, stores and shares your
personal information, such as contact data, vehi-
cle data, usage data, driving data and precise ge-
olocation, in order to provide you with the prod-
ucts and services you have purchased or request-
ed, and for a number of other purposes, for ex-
ample, to track quality issues, to performance
and safety, to meet our internal compliance or le-
gal requirements and to market to customers
and potential customers. For a more complete
list of the data we collect, how we use it and with
whom we share it, please visit your Audi nation-
al/sales region website at www.audi.com.
The collection, use and sharing may vary depend-
ing on your model and model year, your subscrip-
tion status, or the service offering. For example,
collection, use and sharing may vary between Au-
di connect services, if you have designated a key
user, or if you are driving a model equipped with
persistent data logging. Please review the com-
plete Privacy Statement to understand our data
handling practices with respect to a particular
service.
You can find additional information about our da-
ta privacy practices in your MMI.
> Applies to: MMI: On the home screen, select:
SETTINGS > General > Legal notes > About Au-
di connect.
Information about our privacy practices in con-
junction with the mobile Audi connect applica-
tion can be found in the Application’s Privacy
Statement.
For additional information about the privacy
practices relating to Audi connect, myAudi, or
other websites, applications or online services as
well as your obligations with respect to using
these services, and for additional information re-
garding Audi connect terms and conditions,
please visit your Audi national/sales region web-
site at www.audi.com.
257

Accessories and technical changes

Accessories and
technical changes
Warranty
Your vehicle is covered by various warranties:
— New Vehicle Limited Warranty
— Limited Warranty Against Corrosion Perforation
— Emissions Control System Warranties: Federal
Emissions Control System Defect Warranty,
Federal Emissions Performance Warranty
— Applies to: USA models: Kansas Safety Belt
Limited Warranty
— Applies to: USA models: California Emissions
Control Warranties: Short-term Emissions De-
fects Warranty, Long-term Emissions Defects
Warranty, TZEV models Emissions Defects
Warranty, California Emissions Performance
Warranty
You can find detailed information in your Warran-
ty & Maintenance Booklet and in the California
Emissions Booklet*.
Audi Literature Shop
Service information is available as soon as possi-
ble after a model is introduced and can be or-
dered in the Audi Literature Shop: http://
literature.audiusa.com
Driving in other
countries
Government regulations in the United States and
Canada require motor vehicles to comply with
emissions regulations and safety standards.
Therefore, vehicles that were produced for the
U.S. and Canadian markets are different from ve-
hicles produced for other countries.
If you plan to use your vehicle outside of the
United States or Canada, it is possible that:
— Fuel may have a significantly lower octane rat-
ing. Unsuitable fuels can cause engine damage.
— Proper maintenance and repair work may not
be possible because special service equipment,
tools, or measuring devices needed for your ve-
hicle may not be available.
258
— Replacement parts may not always be availa-
ble.
— Navigation systems for vehicles built for the
U.S.A. and Canada will not necessarily work in
Europe, and may not work in other countries.
() Note
Audi is not liable for damage to the vehicle re-
sulting from these country-specific differen-
ces.
Maintenance, repairs,
and technical modifi-
cations
Note the safety precautions > page 203, General
information and > page 243, Raising the vehicle.
General information
Due to the increasing complexity of technology in
these vehicles, as well as the safety and environ-
mental standards that apply, you can only per-
form a very limited amount of repairs and modifi-
cations to the vehicle yourself.
Proof of maintenance work may be required to
submit a claim within the warranty period.
We recommend that you have your vehicle serv-
iced by an authorized Audi dealer or authorized
Audi Service Facility and that Audi Genuine Parts
and Audi Genuine Accessories are used. This
helps to ensure that your vehicle's functionality,
performance, and safety are not impaired.
Maintenance and repairs
Your vehicle was designed to help keep mainte-
nance requirements to a minimum. Some regular
maintenance is required to help ensure that your
vehicle runs in a safe, economical, and reliable
manner. Please refer to your Warranty & Mainte-
nance Booklet for more detailed information
about vehicle maintenance.
When operating the vehicle under more extreme
operating conditions, for example when outside
temperatures are very low or in very dusty envi-
ronments, certain maintenance should be per-
formed between the specified intervals.

83A012721BA
Accessories and technical changes

Usually maintenance and repair work requires
special tools, measuring devices, and other
equipment that is available to trained vehicle
technicians in order to help ensure that your vehi-
cle and all of its systems operate correctly, relia-
bly, and safely. Performing work on the vehicle
incorrectly can impair the operation and reliabili-
ty of your vehicle and may void one or more of
your vehicle's warranties.
Technical Modifications
Interference with electronic components, their
software, the wiring, and data transfer may cause
malfunctions. Because of the way electronic com-
ponents are interconnected, such malfunctions
can also impair systems that are not directly in-
volved. This means that you risk both a substan-
tial reduction in the operational safety of your ve-
hicle and increased wear of vehicle components.
Some convenience functions, such as the conven-
ience turn signal function, individual door open-
ing function, and displays, can be reprogrammed
using special workshop equipment. If functions
are reprogrammed, the information and descrip-
tions about these functions in this Owner's Man-
ual may no longer apply to the changed func-
tions. Audi recommends that an authorized Audi
dealer or authorized Audi Service Facility perform
and verify any reprogramming procedures.


carry out the job and have the correct tech-
nical information and the correct tools.
— If you are uncertain about what to do, have
the work performed by an authorized Audi
dealer, an authorized Audi Service Facility,
or another qualified workshop. Serious per-
sonal injury may result from improperly per-
formed work.


ZA WARNING
Maintenance procedures, repairs, or technical
modifications that are performed incorrectly
increase the risk of an accident and can lead
to serious injuries.


ZA WARNING
The engine compartment in any motor vehicle
is a potentially dangerous area and can cause
serious personal injury.
— Always use extreme caution when doing any
work in the engine compartment. Always
follow commonly accepted safety practices
and use common sense. Never risk personal
injury.
— Never perform any work in the engine com-
partment unless you know exactly how to

@) Note
— Maintenance procedures, repairs or techni-
cal modifications that are performed incor-
rectly can cause damage to the vehicle, such
as corrosion.
— If emergency repairs must be performed,
take your vehicle to an authorized Audi deal-
er or authorized Audi Service Facility as soon
as possible.
— Audi is not liable for damage to the vehicle
resulting from failure to comply with these
guidelines.
@) For the sake of the environment
— Regular maintenance can help protect the
environment.
— Technical modifications to the vehicle can
have a negative impact on fuel consumption
and vehicle emissions.
(@) For the sake of the environment
Undeployed airbag modules and pretension-
ers are classified as Perchlorate Material -
special handling may apply, See www.dtsc.ca.
gov/hazardouswaste/perchlorate. When the
vehicle or parts of the restraint system includ-
ing airbag modules and safety belts with pre-
tensioners are scrapped, all applicable laws
and regulations must be observed. Your au-
thorized Audi dealer is familiar with these re-
quirements and we recommend that you have
your dealer perform this service for you.
G) Tips
Because of your vehicle's aluminum body de-
sign, all service and repair procedures affect-
ing the body should be performed by an au-
thorized Audi dealer or authorized Audi
259

Accessories and technical changes

Service Facility, who will perform the work ac-
cording to Audi factory specifications. Only
Audi Genuine Parts are used when Audi ex-
perts perform repair or service procedures.
Failure to use Audi Genuine Parts or Audi Gen-
uine Accessories or performing repairs incor-
rectly may result in severe vehicle damage,
such as corrosion.
Accessories and parts
Consult with an authorized Audi dealer or author-
ized Audi Service Facility before purchasing ac-
cessories or replacement parts. We recommend
that you have your vehicle serviced by an author-
ized Audi dealer or authorized Audi Service Facili-
ty and that Audi Genuine Parts and Audi Genuine
Accessories are used.
Audi does not endorse the use of products and
accessories that it has not evaluated, even if the
product is approved by a certified testing agency
or government agency.

ZA WARNING
— Installing unapproved accessories or incor-
rect replacement parts can cause vehicle
damage and can increase the risk of an acci-
dent.
— Never attach accessories, such as telephone
holders or cup holders, to the airbag covers
or within the airbag deployment zone, be-
cause this increases the risk of injury if the
airbag deploys.
— Do not use a license plate bracket on the
front bumper that is different from the
bracket installed at the factory, and do not
attach any additional brackets.

@) Note
A correctly-installed exterior antenna is re-
quired for operating radio equipment in the
vehicle. Otherwise, the increased electromag-
netic waves can cause malfunctions in the ve-
hicle. Observe the regulations in the country
where the vehicle is being operated and the
instructions from the radio equipment manu-
facturer.
260
Reporting Safety Defects
Applicable to U.S.A.
If you believe that your vehicle
has a defect which could cause a
crash or could cause injury or
death, you should immediately in-
form the National Highway Traffic
Safety Administration (NHTSA) in
addition to notifying
Audi of America, Inc.
2200 Ferdinand Porsche Drive
Herndon, VA 20171
If NHTSA receives similar com-
plaints, it may open an investiga-
tion, and if it finds that a safety
defect exists in a group of vehi-
cles, it may order a recall and
remedy campaign. However,
NHTSA cannot become involved in
individual problems between you,
your dealer, or Audi of America,
Inc.
To contact NHTSA, you may call
the Vehicle Safety Hotline toll-
free at 1-888-327-4236 (TTY: 1-
800-424-9153); go to http://
www.safercar.gov;

83A012721BA
Technical data

Technical data
Identification data
Vehicle identification label
XXXXX AX = X= AXXX XXX XK

B4H-0800
WOME EMT nt, XXXXXXXX AX x XXXXXXKX
[eve XXX XXX
XX XXXXXXX XX. XX XX
XXX KW xXx
‘MOTORKB. / GETR. KB.
ENG. CODE / TRANS. CODE
LACKNR. / INNENAUSST.
XXXX XXX XXX
ee XXX /XXXX XXX / XX
EOA 7D5 4UB 6XM 5SG 5RW

aaa


2EH JOZ 1LB 1AS 1BA
3FC 5MU 7X1
FOA 9G3 OG7 OYH OJF
TL6 3KA 8EH U1A X9B QZ7
1xXW 803 908 824 D2D
7176 CV7 7KO 4X3 2K2
3L4 4KC 3Y0 413 5D2
1SA
7GB Q1A 4GQ
XX. X XX. XXX. X_—XXXK
OO


Fig. 171 Vehicle identification label
The vehicle identification label > fig. 171 is locat-
ed in the luggage compartment under the cargo
floor cover.
The vehicle identification label information can
also be found in the Warranty and Maintenance
booklet.
Vehicle data
The sticker contains the following vehicle data:
@® Vehicle Identification Number (VIN)
@ Vehicle type, engine output, transmission
® Engine and transmission codes
@) Paint and interior codes
© Optional equipment numbers
Vehicle identification number (VIN)
The VIN number is located in the following pla-
ces:
— Select on the home screen: VEHICLE > Settings
& service > Vehicle info.
— On the vehicle identification label
— At the front behind the windshield*
— In the right front footwell under the carpet
Notes about technical data
The values may vary based on special equipment
as well as market-specific equipment and meas-
uring methods.
Please note that the specifications listed in the
vehicle documentation always take precedence.
G) Tips
Missing technical data was not available at
the time of printing.

Length (in (mm)) Width (in (mm)) Width across the | Height at curb
mirrors (in (mm)) | weight (in (mm))

Q3 176.6 (4,485)

72.8 (1,849) 79.7 (2,024) 64.1 (1,628)

263

Index

Brake fluid
Checking the brake fluid level........... 211
Brakes... 2... eee eee 89
BrakevassiSt': scase < « seme 2s ae a eee eB: 98
Brakerflidl: «2 cso 2 assim 2 a conse oo emai 9 2A,
Emergency braking function............. 91
New brake pads..............---000-0- 89
Break-in security feature...........-....- 31
Breaking in
New brake pads « sews ss aemy ss ese : eam « 89
New tires: si iwi 2s amie 4 amiss ao oriee a a 223
Browser
refer to Mediacenter................4. 186
BULBS. asceone 2 o seems 2 a cuasenie wo weviens Eww we 253
BUSINESS. Address wie ss aren os ams a oo 168
Cc
California Proposition 65 Warning........ 204
Battery specific...............00.000. 212
Calllist. 00.0... cece eee ene 144, 146
Capacities
Fueltank.....................000005 264
Washer fluid reservoir...............-. 264
Cargo floor... 2.2... eee 76
Cargo net... .... eee eee eee eee ee eee 75
Car key... icc eeeeeeeee 32
Car phone
Serial number (IMEI) ...............05- 151
SWitching Oficws : s sesa s pave a i demas ere 150
Using the car phone function........... 139
GCarwashiss « wes 2 2 awe so wae oo een oe cee 236
Gatalyticconverter', env = s weve sv eewe x vow 202
Cell phone
refer to Telephone ...........eeeee eens 139
Cell phone compartment
refer to Audi phone box............... 141
Central locking.............0 eee eee eee 28
Auto Lock... 2... 0. eee eee eee 28
Convenience key..........-: cece eee ees 33
Convenience opening and closing......... 39
Luggage compartment lid............... 35
Mechanically unlocking and locking....... 30
MeSSAGES wissians oo severe » o scwnare oo acatave ow owen 30
Remote control key.............--.0005 33
SGtting « = sews ¢ o neves ¢ e fewS & e Eetes xo ees 29
Vehicle Key) cress i 2 sccue o 2 eseueve © v eweaue ov erecene 33
266
Central locking switch.................0. 29
Ceramic brakeSrisscs «oases x » owen & 8 averse «0 ae 89
Certificationia: « 2 mews «x enw «2 mews 4 2 eR 261
Charging
refer to Power sourceS...........-000005 72
Charging the battery (mobile devices). 141, 184
Child safety lock
Power windows.........--.00 eee eee ee 38
Rear doors... .... 2... cece ee eee eee 38
Child
safety seats ......... cc cece eee eee ee 66
Securing to the top tether anchor........ 69
Securing with a safety belt.............. 69
Securing with LATCH.................-. 68
Cleaning... ... cece eee eee eee 236
Cleaning Alcantara...............000005 239
Cleaning artificial leather............... 239
Cleaning carbon parts.............. 238, 239
Clédning controls’: « sess << esas x ¥ oes go oe 238
Cleaning decorative parts andtrim........ 238
Cleaning exhaust tail pipes.............. 238
Cleaning plastic parts.................. 238
Cleaning textiles..................000. 239
Climate control system............-..0-- 77
Closing
Automatic luggage compartment lid...... 36
Convenience closing..........0.eeeeees
HOGG sw = aosune x 3 casas 2 smawesce w cuaangos o aeRees
Luggage compartment lid
Luggage compartment lid with foot motion . 37

PanoramicglassirOof wsi« 6 2 susie « e sowsere 9 & 3 39
Sunshade (roof) ..............000000 eee 39
WiTidOWS%: + © sees x ¢ sees co eR i 8 ee Ee 38
Cockpit dimming ..............000e sees 47
Cockpit (overview) .........--.00 022 e eee ee 6
Colornumber..............00c eee e eens 263
Compact:sparestire:. . « sesces so comin ov cesta» 245
COMPArLtMeNtSccses vs ssc ve ees vo meeT vw oes 7
Compass inthe mirror...............0005 51
Compliance:ss + ¢ saws ss eee se cas s ewes 261
Configuration wizard « « « wwe se eee ae came x 18
COMMECE ccscg s Haws ss Here sy HeeE FE ORE Ee 154
Data plans: «= sssen ss cen ov ewan eo crn o 157
Data Privacy..... 0.0... cece eee eee eee 257
INfOtaiiMeNtsen « 3 scam x x em as Ree FS 155
Infotainment services..............0048 155