2019 AUDI E-TRON lock

Telephone

Setup
Connecting a mobile device to the MMI
Applies to: vehicles with telephone
Requirement
The vehicle must be stationary and the ignition
must be switched on.
The Bluetooth settings must be open on your
mobile device during the connection setup.
The Bluetooth function and visibility of the MMI
= page 233 and mobile device must be switched
on.
The mobile device that will be connected must
not be connected to any other Bluetooth device.
The MMI must only be connected to one mobile
device.
Connecting a cell phone using Bluetooth
> Select PHONE on the home screen.
> Follow the system instructions. The available
Bluetooth devices will be displayed after sever-
al seconds.
> Press on the desired mobile device in the list of
displayed Bluetooth devices.
> To update the list, press O.
> A PIN for a secure Bluetooth connection will be
generated.
> Confirm the PIN on your mobile device, or
> Enter the PIN for connecting on your cell
phone. The time allowed for entering the PIN is
limited to approximately 30 seconds.
> If necessary, enter your SIM card PIN in the
MMI.
> Pay attention to any additional system prompts
displayed on your mobile device or the MMI, for
example if the system should connect automat-
ically in the future. Depending on the mobile
device, you may also need to download con-
tacts and confirm access to your messages sep-
arately.
Connecting a mobile device via USB
> Select PHONE on the home screen.
> Follow the system instructions.
170
After connecting successfully
After connecting successfully, information about
the connected profiles will appear. You can also
change the profiles later > page 233.
In addition, the mobile device contacts will be
automatically loaded into the MMI. This process
can take several minutes, depending on the num-
ber of contacts.
You can also access the telephone functions in
the instrument cluster > page 182.
@) Note
Always follow the information found in
=> page 184.
(i) Tips
— You can apply additional settings to con-
nected mobile devices under Connected de-
vices > page 232.
— You can also search for the MMI on your mo-
bile device using the Bluetooth device
search.
— You only have to pair your device one time.
Bluetooth devices that are already paired
automatically connect to the MMI when the
Bluetooth function is switched on, when
they are within range, and when the ignition
is switched on. The last connected mobile
device is given first priority.
— Authorizing the MMI connection on your
mobile device will make it possible to con-
nect automatically.
— Pay attention to any system prompts dis-
played on your mobile device or the MMI,
for example if the system should connect
automatically in the future. Depending on
the mobile device, you may also need to
download contacts and confirm access to
your messages separately.
— You will receive the PIN (SIM) and the PUK
(Personal Unlocking Key) along with the SIM
card from your cell phone service provider.
If you enter a PIN (SIM) incorrectly three >

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Telephone

times!) in a row, the SIM card will be locked
and must be unlocked by entering the PUK.
— When leaving the vehicle, the Bluetooth
connection to the mobile device will auto-
matically disconnect. Depending on your
mobile device, phone calls in progress may
be automatically redirected from the MMI
to your mobile device so that you can con-
tinue the call on your phone.
— You can obtain more information from your
mobile device service provider or from your
mobile device user guide. For information
on using the telephone, visit www.audiusa.
com/bluetooth or contact an authorized Au-
di dealer or authorized Audi Service Facility.
Operating two mobile devices through the

EE
Applies to: vehicles with telephone, and Audi phone box
You can connect two mobile devices to the MMI,
for example your business and your personal mo-
bile device. You can use both mobile devices to
make calls in the vehicle.
Connecting another mobile device
Requirement: a mobile device must be connected
to the MMI.
> Applies to: MMI: Select on the home screen:
PHONE > [?. Follow the system instructions, or
> Applies to: MMI: Select on the home screen:
SETTINGS > Connected devices > Telephone 1
or Telephone 2 > New connection.
See = page 170, Connecting a mobile device to
the MMI.
Switching between two mobile devices
Requirement: phone 1 and phone 2 must be con-
nected to the MMI.
> Applies to: MMI: Select on the home screen:
PHONE > ¢] > Switch telephones: the device
name of your active mobile device will be dis-
played.

2) The number of attempts depends on the SIM card.
iG) Tips
— The device name of the active mobile device
(such as myPhone) will be displayed in the
PHONE menu.
—If telephone 1 does not connect automati-
cally to the MMI when the ignition is switch-
ed on, you can use a previously-connected
telephone 2 in the PHONE menu via 1.
— You can send and receive messages on
phone 1 and on phone 2 > page 178.
— On mobile devices with multi-SIM function-
ality, the MMI only accesses one SIM card.
You can switch between SIM cards using the
mobile device.
Disconnecting a mobile
device
The mobile device will be disconnected from the
MMI and removed from the list of paired devices.
> To disconnect a connected device, use the con-
nection manager > page 233.
Using the Audi phone
box
Applies to: vehicles with Audi phone box



Fig. 134 Storage compartment in the center console: Audi
phone box with holder and connections (diagram)
You can charge your mobile device battery wire-
lessly* using the Audi phone box. You can make
calls through the exterior antenna on the vehicle.
Using the exterior antenna helps when there is a
low signal and also provides better reception
quality.
171

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Telephone

@) Note
Applicable to U.S.A.
Operation of the Audi phone box is subject to
the following requirements of the Federal
Communications Commission:
— This is a CONSUMER device.
— BEFORE USE, you MUST REGISTER THIS DE-
VICE with your wireless provider and have
your provider’s consent. Most wireless pro-
viders consent to the use of signal boosters.
Some providers may not consent to the use
of this device on their network. If you are
unsure, contact your service provider.
— You MUST operate this device with approved
antennas and cables as specified by the
manufacturer. Antennas MUST be installed
at least 20 cm (8 inches) from any person.
— You MUST cease operating this device im-
mediately if requested by the FCC or a li-
censed wireless service provider.
— WARNING: E911 location information may
not be provided or may be inaccurate for
calls served by using this device.
@) Note
Applicable to Canada
In Canada, operation of a Zone Enhancer,
such as an Audi Phone Box, is subject to the
following requirements of the Innovation,
Science and Economic Development Canada
(ISED):
— This is a CONSUMER device.
— BEFORE USE, you MUST meet all require-
ments set out in CPC-2-1-05.
— You MUST operate this device with approved
antennas and cables as specified by the
manufacturer. Antennas MUST NOT be in-
stalled within 20 cm of any person.
— You MUST cease operating this device im-
mediately if requested by ISED or a licensed
wireless service provider.
— WARNING: £911 location information may
not be provided or may be inaccurate for
calls served by using this device.
@) Tips
— The Audi phone box is not available in all
countries. For additional information, con-
tact an authorized Audi dealership.
— Only one mobile device at a time can be
charged wirelessly in the Audi phone box.
— Strong transmission quality cannot be guar-
anteed if more than one mobile device is in
the box.
— To reduce the risk of malfunctions, make
sure the mobile device is positioned correct-
ly in the Audi phone box.
— Make sure there are no objects between the
Audi phone box and the mobile device.
— Placing the mobile device in a bag or protec-
tive sleeve inside the Audi phone box can in-
terfere with the connection to the exterior
antenna.
— Metallic objects in the Audi phone box block
the wireless charging of your mobile device
and calls made using the exterior antenna.
—The maximum charging output is 5 watts.
— The charging time and temperature will vary
depending on the mobile device being used.
— You can purchase a USB adapter from an au-
thorized Audi dealer or authorized Audi
Service Facility, or at specialty stores.
— Audi recommends using Audi Genuine Ac-
cessories. Audi has verified their reliability,
safety, and suitability.
Using the telephone
Accessing the telephone functions
Applies to: vehicles with telephone
e
min

Fig. 135 MMI: selection menu
Requirement: a mobile device must be connected
to the MMI 5 page 170.
173
>

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Audi connect

services. The cell phone network, for exam-
ple, must be available to use these services.
Applies to: vehicles with Audi connect vehicle control
> Register at my.audi.com.
> Set the key user > page 28.
> Install the myAudi app on your mobile device
and log in with your login information.
G@) Tips
It may also be necessary to enter your 4-digit
PIN set at my.audi.com when accessing some
Audi connect vehicle control services.
Yate]
Applies to: vehicles with Audi connect vehicle control
Depending on the country and the vehicle equip-
ment, the following services may be available:
Remote locking and unlocking
Requirement: the vehicle must be parked and the
ignition must be switched off.
This service allows you to unlock or lock your ve-
hicle.
Vehicle status report
This service transfers driver information system
data to a server. Depending on the vehicle equip-
ment, certain data may be accessed, such as the
remaining range or mileage. The values may dif-
fer from the values displayed in the vehicle.
Car Finder
This service transmits the parking location to a
server when the ignition is switched off. The vehi-
cle location, your location, or the route to your
vehicle can be displayed. The new parking loca-
tion cannot be determined with this service if the
vehicle is moved after shutting the vehicle off
and without switching the ignition on and off
again, for example if the vehicle is towed or sto-
len.
Online Audi service request
Requirement: the service must be activated on-
line at my.audi.com and an authorized Audi deal-
er or authorized Audi service facility must be se-
lected.
This service transmits service-relevant data to
your selected authorized Audi dealer or author-
ized Audi service facility. They will contact you
before your next service appointment.
Stolen Vehicle Locator
This service assists you in locating your vehicle if
it is stolen.
— Contact the police. You receive a Case ID.
— Call the service hotline and give your Case ID.
The service hotline will forward the established
data to the police. You receive the Audi Service
hotline number when you purchase your vehicle.
Trip data
Depending on the vehicle equipment, certain
driver information system data is transmitted to
a server. An overview of your trips with the values
from the short-term memory/long-term memory
can be displayed, for example, the driving dura-
tion. The values may differ from the values dis-
played in the vehicle.
Remote charging
Requirement: the ignition must be switched off
when changing the charging mode.
You can start the charging process remotely with
the service.
— Charging mode: immediate charging or delayed
charging (timer)
— Program the timer
— Deactivate or activate the timer
For additional information, see > page 105.
Auxiliary climate control
Requirement: the ignition must be switched off
when starting or stopping climate control.
You can control the climate control in your vehi-
cle remotely using these services.
187
>

Navigation



@ Tips,
If personal route assistance is switched off
and you press F&, the personal route assis-
tance settings will be displayed > page 208.
Alternative routes
Applies to: vehicles with navigation system
Fig. 146 Upper display: diagram: display of alternative
routes in the overview map
Opening alternative routes
Requirement: route guidance must be started
=> page 194 and the map must be displayed
=> page 200.
> Press © > page 199, fig. 143.
@ Move route
You can move the route up to the next destina-
tion or stopover.
> Press >. The “J symbol will be displayed on the
map.
> Press and hold “, and use your finger to pull
the route to the desired position. Repeat this
step until the desired route appears.
> Press /.
> To cancel, press on the current route (3). Or:
press *2.
@ Block route
You can block the current route for a certain dis-
tance starting from the vehicle position, for ex-
ample to drive around upcoming streets or tun-
nel closures. The navigation system automatical-
ly calculates an alternative route and the length
of the blocked route. The route to be avoided that
you have entered applies only to the current
route and must be set again, if needed. The areas
you have selected to avoid will appear with red
and white shading on the map.
202
> Block route: press 2) > fig. 146.
> Cancel route block: press Q.
@ Current route
The distance to the destination and the calculat-
ed arrival time will be displayed for the current
route.
@ Alternative route
As long as traffic information is available, the
congestion along the route including the time de-
lay will be displayed. The distance to the destina-
tion and the calculated arrival time will be dis-
played for the alternative route.
Select route
> Press on the information window for the appli-
cable alternative route (for example @)
> fig. 146).
Additional functions
wel a ie)
Applies to: vehicles with navigation system
You can access frequent destinations in the fa-
vorites. You can quickly and easily start route
guidance using the home address or business ad-
dress function.
Accessing favorites
> Applies to: MMI: Select on the home screen:
NAVIGATION > (68) > Favorites.
If you have met the requirements for myAudi
navigation, your favorites list will be synchron-
ized with your myAudi account > page 193.
Storing favorites
> Press v¥ in the details > page 197, fig. 142. Or:
press Store as favorite in the options
=> page 207.
Storing a home address or business address
> Press Home address or Business address.
When accessed for the first time, you will be
prompted to set the address.
> Select: Create now > enter a destination >OK. >

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Media

— The supported media functions (such as
shuffle, list view, categories, search, op-
tions) depend on the Bluetooth device being
used.
— Note the volume setting on your Bluetooth
device. AUDI AG recommends setting your
mobile device to the maximum volume
when using it as a Bluetooth audio player.
— For more information on supported devices,
visit www.audiusa.com/bluetooth or con-
tact an authorized Audi dealer or authorized
Audi Service Facility.
Online media
Applies to: vehicles with Audi connect Infotainment and on-
line media
You can play and operate various online media
services, such as music streaming services, using
the MMI.
Requirement: a supported online media service
must be available in the country where the vehi-
cle is being operated.
Connecting online media:
> Connect the MMI to the Internet > page 184.
> Switch on the Wi-Fi hotspot in the MMI
> page 189.
> Applies to: MMI: Select on the home screen:
MEDIA > Source > Connect online media.
> Switch the Wi-Fi function on in your mobile de-
vice and connect it to the MMI Wi-Fi hotspot
=> page 185.
> Install and start the myAudi app on your mo-
bile device.
> Log in to your myAudi account in the myAudi
app and select your vehicle.
Your mobile device must be connected to the
MMI and must be highlighted. When you press
the highlighted device, it will be disconnected.
Starting online media:
> Applies to: MMI: Select on the home screen:
MEDIA > Source. All online media services sup-
ported in your country will be displayed.
> Press on the desired online media service and
follow the system instructions.

ZA WARNING
— It is only safe to use tablets, laptops, mobile
devices and other similar devices when the
vehicle is stationary because, like all loose
objects, they could be thrown around the in-
side of the vehicle in a crash and cause seri-
ous injuries. Store these types of devices se-
curely while driving.
— Do not use any wireless devices on the front
seats within range of the airbags while driv-
ing. Also read and follow the warnings in


=> page 64, Airbag system.

() Note
— Read the information about Audi connect,
and be sure to note the connectivity costs
section >@ in General information on
page 184.
— There generally are additional costs when
using an online media service account, espe-
cially when it is used internationally.
@ Tips
— Depending on the Internet connection and
network traffic, the connection may discon-
nected when online media sources are play-
ing.
— Online media usage depends on the service
availability of the third party provider.
— Audi AG simply makes the access to online
media services possible through the MMI
and does not take any responsibility for the
contents of the online media services.
— Always read the chapter > page 184.
— Depending on the mobile device being used,
there may be interruptions during media
playback and when using the myAudi app.
To avoid interruptions when using a mobile
device, do not lock the screen on your mo-
bile device and keep the myAudi app in the
foreground.
219

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Media

— PIN entry for parental control will be locked PIN can only be reset by an authorized Audi
for approximately one minute if you enter dealer.
the incorrect PIN three times in a row. The
Supported media and file formats
CONTA
The DVD drive*, SD card reader, and the USB stor-
age device connection support the following me-
dia file properties:

Audio files Video files
Support- SD/SDHC/SDXC/MMC memory cards: with a capacity of up to 256 GB;
ed media | DVD drive: audio CDs (up to 80 min) with CD text (artist, album, song)*, CD-ROMs with a
capacity of up to 700 MB; DVD+R/RW; DVD video; DVD audio with audio tracks that are
compatible with a DVD video player;
Audi music interface: mobile devices > page 220 (such as an iPod, MTP player, USB stor-
age device in “USB Device Subclass 1 and 6” that conforms to USB 2.0: USB sticks, USB
MP3 players (Plug-and-Play-capable), external USB flash drives and hard drives)).
File sys- Memory cards: exFAT, FAT, FAT32, NTFS.
tem USB storage devices: FAT, FAT32, NTFS.
USB mass storage device partitions (primary/logical*): two per USB connection.
CD/DVD file systems: ISO9660, Joliet, UDF.



Metadata | Album cover: GIF, JPG, PNG with max. 800x800 px.
The album cover from the medium or from Grace-
note* is displayed, depending on availability.
Format MPEG | Win- MPEG |Opus |FLAC |ALAC |MPEG MPEG4 Windows
1/2 dows [2/4 1/2 AVC Media Video
Layer 3 |Media (H.264) |9
Audio 9
and 10
File ex- -mp3 |.wma |.m4a_|.opus __|.flac -m4a_——|.mpg; -mp4 .wmv
tension -m4b | .ogg -Mpeg -m4v asf
-aac .oga -Mov
-avi
Playlists .M3U; .PLS; .WPL; .M3U8; .ASX
Character-| up to maximum 320 kbit/s and |48kHzsampling| up to maximum 10 Mbit/s and
istics 48 kHz sampling frequencies frequency 1920x1080 px at maximum 30 fps
Number DVD drive*: max. 1,000 files per medium.
of files USB mass storage device and memory cards: max. 50,000 files per medium; max. 1,000
files per playlist/folder

@) Tips — For compressing MP3 files, AUDI AG recom-
mends a bit rate of at least 160 kbit/s. The
display showing the remaining play time
may differ for audio files with variable bit
rate.
— The media drives do not support the Win-
dows Media Audio 9 Voice format.
227

Checking and Filling

Opening and closing the hood
The hood is released from inside the vehicle.


Fig. 156 Footwell: release lever

RAZ-0606

Fig. 157 Unlocked hood: lever
Make sure the wiper arms are not raised up from
the windshield. Otherwise the paint could be
damaged.
Opening the hood
> With the door open, pull the lever > below
the instrument panel in the direction of the ar-
row > fig. 156.
> Raise the hood slightly > page 235.

D) The &> symbol on the lever was still being designed at
the time this manual was printed.
236
> Press the lever > fig. 157 in the direction of the
arrow. This releases the hooks.
> Open the hood.
Closing the hood
> Push the hood down until you override the
force of the strut.
> Let the hood fall lightly into the latch. Do not
press it in. > /\.
Message
EB warning! Hood is not locked. Stop vehicle
and check the lock
The hood latch is not locked correctly. Stop im-
mediately and close the hood.

ZA WARNING
— Never open the hood when there is steam or
coolant escaping from the motor compart-
ment, because there is a risk that you could
be burned. Wait until no steam or coolant is
escaping.
— For safety reasons, the hood must always be
closed securely while driving. Because of
this, always check the hood after closing it
to make sure it is latched correctly. The hood
is latched if the front corners cannot be lift-
ed.
— If you notice that the hood is not latched
while you are driving, stop immediately and
close it, because driving when the hood is
not latched increases the risk of an accident.