2019 AUDI E-TRON phone

Emergency call

messages about the availability of the emer-
gency function > page 192.
— Off - The emergency call function is not availa-
ble, perhaps because no network is available.
@) Tips
If the emergency call is canceled due to a
poor connection, then the system automati-
cally tries to connect again.
Messages
Applies to: vehicles with emergency call function
& Emergency call function: malfunction! Lim-
ited availability. Please contact Service
If this indicator light turns on and this message
appears, the emergency call function is restrict-
ed. For example, you cannot call the emergency
call center, but data may still be transmitted un-
der certain circumstances. Drive to an authorized
Audi dealer or authorized Audi Service Facility im-
mediately to have the malfunction corrected.
BS Emergency call function: malfunction! Func-
tion unavailable. Please contact Service
If this indicator light turns on and this message
appears, you cannot make an emergency call.
Drive to an authorized Audi dealer or authorized
Audi Service Facility immediately to have the
malfunction corrected.
Online roadside
assistance
Applies to: vehicles with online roadside assistance
An online roadside assistance call ) is a combina-
tion of data transmission and a phone call. The
data transmission from your vehicle forwards im-
portant information to the Audi service center,
such as the vehicle and position data.

) The availability of the services offered depends on the
country and may change in the future.
192
Calling online roadside assistance
Applies to: vehicles with online roadside assistance

RAZ-0443



Fig. 139 Front headliner: online roadside assistance but-
ton
Calling online roadside assistance
» Press the button @). The LED in the button
turns red. The online roadside assistance call
will be made.
> If you press the button @) by mistake, then
press it again. Or
>» Applies to: MMI: Press Cancel or End call.
Audi incident assistance
A minor accident may be detected by the vehicle
electrical system. You are able to select between
online roadside assistance and an emergency call
in the MMI.
i) Tips
If the roadside assistance call is canceled due
to a poor connection, then the call must be
made again.

4KE012721BB
Navigation

Selecting contacts as destinations
Applies to: vehicles with MMI and navigation system
You can navigate directly to contacts.
Requirement: an address with navigation data or
a navigation destination must already be as-
signed to a contact > page 203.
> Applies to: MMI: Select on the home screen:
NAVIGATION > (8) > Contacts > a contact.
> Press on an address.
> Check the address and change it, if necessary.
Start navigation > page 195, Entering an ad-
dress.
Route guidance will be activated and the map will
be displayed > page 199, fig. 143.
Additional functions for contacts in navigation
can be found under > page 203.
@ Tips
— Addresses that have been imported from
your mobile device into the MMI can also be
used as a destination.
— Ifa contact is grayed out in the directory,
this contact has neither a destination nor an
address assigned to it.
Loading received destinations and routes
Applies to: vehicles with a navigation system and Audi con-
nect Infotainment
You can search for destinations or routes in the
myAudi app and send to the vehicle.
Requirement: the MMI and the mobile device
must be connected to the Internet > page 184,
Audi connect. You must have the myAudi app in-
stalled on your mobile device.
» Send a destination or route in the myAudi app
to the vehicle.
> Applies to: MMI: Select on the home screen:
NAVIGATION > (Ga) > Received dests. & routes.
> Make sure you are logged into the vehicle and
the myAudi app with the same myAudi account.
The received destination and routes will be
loaded automatically.
> Navigating to a destination: press on a desti-
nation.
> Deleting destinations: select: Z > one or more
entries or Select all > Delete > (Done).
@) Note
Read the information about Audi connect, and
be sure to note the connectivity costs section
=@ in General information on page 184.
Destination details
Applies to: vehicles with navigation system
72.
Seu & a
l erty
Rate)
s | Parking avers

Fig. 142 Upper display: diagram: details
After you have selected a destination, the details
will be displayed. Route guidance is will not be
active yet.
The functions depend on the vehicle equipment
and the selected destination.
@ Map preview: to zoom in on the map pre-
view, press on the map.
@ Route criteria: see page 208.
@ Weather: Requirement: the MMI must be
connected to the Internet > page 184, Audi
connect. Also see > page 186.
@® Applies to: MMI and telephone
Call: Requirement: a mobile device must be
connected to the MMI > page 170. You will
make a direct call to the phone number that
is stored for the destination.
©) Start: starts navigation to the displayed des-
tination directly. The map will be displayed
= page 200, Map operation.
© Parking: press Parking to search for a park-
ing space at the destination. You can use the
parking space as the destination or stopover.
@ Details: Requirement: the MMI must be con-
nected to the Internet > page 184, Audi con-
nect.
197
>

4KE012721BB
Navigation

Editing a home address or business address
Requirement: the favorites list must be dis-
played. Your home address or business address
must be stored.
> Press Home address or Business address until
the Options menu is displayed.
> Select: Change address > enter a destination >
(Set as destination) or (Add to address) > OK.
Editing a favorite
Requirement: the favorites list must be dis-
played. At least one favorite must be stored.
> Setting a favorite as a destination: press ona
favorite.
> Rename favorite: press on a favorite until the
Options menu is displayed. Select: Change
name > select ad name > OK.
> Deleting a favorite: select: Z > one or more
entries or Select all > Delete > (Done).
Requirement: the favorites list must be dis-
played. At least two favorites must be stored.
> Moving a favorite: press Z. Touch the > sym-
bol and move the entry to the desired position.
Press Done.
G) Tips
— After deleting the home address or business
address, only the address is deleted and the
entry will still be displayed in the favorites.
— Please note when moving favorites that
items 1 and 2 are reserved for the home ad-
dress and business address.
(eae erie iat mesial ately
Applies to: vehicles with navigation system
Two addresses (private/business) can be added
as destinations for each contact. Addresses for
contacts on your mobile device are displayed as a
mailing address.
Accessing contacts
> Applies to: MMI: Select on the home screen:
NAVIGATION > (Gs) > Contacts.
Adding a destination to a contact
Requirement: a mobile device must be connected
to the MMI & page 170. Or: you must have im-
ported contacts > page 181, Importing and ex-
porting contacts. The Hide grayed-out contacts
option must be switched off > page 203. There
must be no business address or private address
stored for the desired contact.
> Select: a contact > |---| > Add destination.
> Follow the system instructions.
Settings
> Applies to: MMI: Select on the home screen:
NAVIGATION > (68) > Contacts > ©.
Hide grayed-out contacts
When the function is switched on, contacts that
have no address or navigation destination stored
will be hidden in navigation. You can find infor-
mation for additional settings under > page 181,
Directory settings.
@ Tips
If you add a navigation destination to a con-
tact, the destination will only be stored in the
MMI. The MMI does not change any contacts
on your phone.
le diem clearest)
Applies to: navigation system and parking information
In supported areas, you can display parking
along the route.
Requirement: the Parking notification must be
switched on > page 19, Notification center. The
MMI must be connected to the Internet
= page 184, Audi connect. Route guidance must
be active, you must be close to your destination,
and a notification must be displayed. Or: a point
is marked on the map.
> Press on the notification. Or: press on §| on the
map.
> To navigate to a parking: space, press ona col-
ored marking on the map.
> Select: F2 > Start.
203

Navigation

Map colors
— Automatic: the map display adapts to the light-
ing conditions (for example, by changing from
day to night when driving through a tunnel).
— Day or Night
Map orientation
— 2D map or 2D north up: the current vehicle po-
sition is displayed. The map is oriented in the
direction of travel or to the north.
— 3D map: the current vehicle position is shown
on a three-dimensional map and is oriented in
the direction of travel.
— Overview: the entire route from the vehicle po-
sition to the destination or the next stopover is
displayed on the map. The map is oriented to
the north.
Automatic zoom
— On: the map scale is adapted automatically de-
pending on the type of road being traveled (ex-
pressway, highway, other roads) so that you al-
ways have an optimal overview of the road
ahead. When route guidance is active, the scale
is adjusted automatically for a better detailed
view when there are upcoming maneuvers.
— Intersection: when route guidance is active, the
scale is adjusted automatically for a better de-
tailed view when there are upcoming maneu-
vers.
— Off
MMI map contents: you can switch the display of
additional information (such as POIs) on the map
in the upper display on or off.
— Always follow >@ for the following map con-
tent:
— 3D city model
— The weather forecast is displayed on a 3 mile (5
km) scale on the map.
Voice guidance
Voice guidance: you can adjust the navigation
prompts. With the Traffic setting, the MMI will
only give prompts if there are traffic incidents on
your route.
Voice guidance during phone call
208
Entertainment fader during navigation: the au-
dio playback volume is temporarily lowered when
navigation prompts are active.
Route criteria
You can adjust which route criteria should be al-
lowed or avoided for the route calculation.
HOV/carpool lanes
Highways
Toll roads
Ferries
e-tron route planner
This function can be switched on and off.
Route information
When this function is switched on and route
guidance is active, route information ®
=> page 199, fig. 143 is displayed. The next ma-
neuver will be displayed at the bottom. POIs and
traffic information will also be displayed. Press
route
information to display a preview of the next
maneuver on the map. You can switch the follow-
ing information on or off in route information.
— POIs along the route
— Traffic information
Personal route assistance
Personal route assistance is switched off at the
factory.
Your trips are recorded and destinations are sug-
gested by the MMI when this function is switched
on > page 201.
Trailer mode
Trailer mode is switched off at the factory.
When the function is switched on, the maximum
permitted speed for vehicles with trailers is in-
cluded during route guidance and the calculated
arrival time is adjusted accordingly. When the
function is switched on, the symbol @)
=> page 199, fig. 143 is displayed on the map.
Presentation mode
In presentation mode, the system simulates driv-
ing along the planned route without the vehicle >

Radio

Requirement: at least two favorites must be stor-
ed.
— Moving a favorite: Select: All > Z. Touch the
symbol and move the entry to the desired posi-
tion. Press Done.
@) Note
Read the information about Audi connect, and
be sure to note the connectivity costs section
=@ in General information on page 184.
@ Tips
— Depending on the Internet connection and
network traffic, the connection may be lost
when online radio is playing.
— Online radio reception may not be possible
if Internet service is throttled.
— The use of online radio depends on the serv-
ice availability of the third party provider.
— The range and screen display of online me-
dia services from third party providers in the
vehicle can vary.
— AUDI AG only provides access to online radio
and does not assume any responsibility for
the content of these services.
Radio text
Applies to: vehicles with radio text
Program information (for example, general text
messages, artist, composer, song) is displayed in
the radio text.
Opening radio text
> Applies to: MMI: Select on the home screen:
RADIO > select a frequency band (such as FM)
> select a station > More > Radio text.
Displaying previous radio text entries: drag your
finger downward. The last radio text entries are
displayed if they are available.
Browsing through radio text entries: drag your
finger upward or downward on the screen.
If a radio text entry is displayed with a color, a
phone number or a navigation destination for the
station is available as radio text plus information.
214
G) Tips
The availability of radio text and Radio Text
Plus depends on the radio station.
TAME ay
Applies to: vehicles with SiriusXM
You can see an overview of your favorite artists,
favorite songs, or teams that are currently being
broadcast on a SiriusXM channel.
> Applies to: MMI: Select on the home screen:
RADIO > Source > SiriusXM alerts.
After you have saved a SiriusXM alert, you can see
an overview in the SiriusXM alerts menu of the
songs, artists, or teams being currently received
and can play them directly from there.
Storing a SiriusXM music alert
Requirement: an artist or song must be playing
ona SiriusXM channel.
— Applies to: MMI: Select on the home screen:
RADIO > Source > SiriusXM > select a channel
> More > Artist as SXM alert/Title as SXM
alert.
Storing a SiriusXM game alert
— Applies to: MMI: Select on the home screen:
RADIO > {¥ > Manage SiriusXM alerts > Store
SiriusXM game alerts > select an entry from
the list.
Playing a song/artist/team from a SiriusXM
alert (option 1)
Requirement: a SiriusXM music/game alert must
be stored and must be currently broadcast ona
SiriusXM channel.
— Applies to: MMI: Select on the home screen:
RADIO > Source > SiriusXM alerts > select an
entry from the list.
Playing a song/artist/team from a SiriusXM
alert (option 2)
Requirement: a SiriusXM music/game alert must
have been received.
— Press on the notification, or access the notifica-
tion in the notification center on > page 19 and
press on the notification.

Radio

— First category, then channel name: the chan-
nels are sorted by their category and then by
their channel names.
SiriusXM category filter*
The stations shown in the station list can be fil-
tered by your personal preferences and by pro-
gram type. The program categories that you can
select depend on what is offered by your provid-
er. When the Unsubscribed channels function is
switched off, unsubscribed channels will be hid-
den.
SiriusXM subscription status*
This option is available when your subscription is
about to expire or has already expired. The expi-
ration date for your license is displayed.
Call SiriusXM: the telephone number and radio
ID of your satellite radio provider are displayed.
To call your satellite radio provider using the
MMI, press Call SiriusXM.
Troubleshooting
The information that follows lists some trouble-
shooting options. They depend on the equip-
ment.
Online additional data
Applies to: vehicles with Audi connect Infotainment
Requirement: the MMI must be connected to the
Internet > page 185.
When the function is switched on, additional in-
formation (such as station logos, cover, artist,
track) will be loaded depending on the availabili-
ty from the different providers.
Preferred online radio data rate
Applies to: vehicles with Audi connect Infotainment and on-
line radio
You can set the data rate for online radio
> page 213.
For optimal sound playback, press High. To re-
duce data usage, press Low.
@) Note
Read the information about Audi connect, and
be sure to note the connectivity costs section
=>@ in General information on page 184.

Problem Solution

A station is no longer displayed in the sta- | Store the station as a preset in advance. Access the pre-
tion
list. sets using the presets list > page 212.

Online radio: no playback from online ra-
dio.

Check if a suitable data plan was purchased > page 189.

216

To reduce the risk of damaging the drive and
data carriers:
— Always store data carriers in a protective
sleeve and do not expose them to direct
sunlight
— Do not use damaged, dirty, or laminated da-
ta carriers
— Do not use single CDs/DVDs with an 8 cm
diameter, non-circular CDs/DVDs (shaped
CDs), cleaning CDs, and protective rings
— Never force CDs/DVDs into the drive. Discs
are pulled in automatically.
@ Tips
The thermal protection switch stops playback
temporarily when outside temperatures are
too high.
peel)
Applies to: vehicles with a DVD drive

RAH-9153


Fig. 152 Glove compartment: DVD drive
Loading a CD/DVD
> Slide the CD/DVD straight into the DVD slot @
with the label facing up. The CD/DVD will be au-
tomatically pulled in.
Ejecting a CD/DVD
> Press the button @).
The CD/DVD is pulled in again automatically if it
is not removed from the DVD slot within approxi-
mately ten seconds after ejecting it.
The DVD drive is accessed and operated through
the MMI > page 221.
218
G) Tips
— Playback cannot be guaranteed with media
files that have a high data rate.
— Always read the chapter > page 217, Gener-
al information.
Bluetooth audio player
Applies to: vehicles with Bluetooth audio player
With the Bluetooth audio player, you can play
music wirelessly through the MMI from your
Bluetooth-capable mobile device (such as a cell
phone).
Requirement: the vehicle must be stationary and
the ignition must be switched on. The Bluetooth
settings will open on your mobile device during
the connection setup. The Bluetooth function and
visibility of the MMI = page 232 and mobile de-
vice must be switched on.
Connecting a mobile device
> Applies to: MMI: Select on the home screen:
MEDIA > Source > Connect external device >
New connection. The available Bluetooth devi-
ces will be displayed after several seconds.
> Press on the desired mobile device in the list of
displayed Bluetooth devices.
> To update the list, press OQ.
> A PIN for a secure Bluetooth connection will be
generated.
> Confirm the PIN on your mobile device, or enter
the PIN for the connection setup on your mo-
bile device. The time allowed for entering the
PIN is limited to approximately 30 seconds.
After connecting successfully, the mobile device
will be displayed in the Connected devices menu
as a Bluetooth audio player.
> Playing media > page 221.
G) Tips
— Check for any connection requests on your
Bluetooth device.
— Multiple Bluetooth audio players can be
connected to the MMI, but only one ata
time can be active as a Bluetooth audio
player > page 232.

Media

Amazon Alexa
Applies to: vehicles with Amazon Alexa Integration
You can play various Amazon Alexa content using
the MMI. The voice recognition system is used to
operate it.
Requirement: Amazon Alexa must be activated
=>page 25.
> Start Amazon Alexa using the voice recognition
system.
> Applies to: MMI: Select on the home screen:
MEDIA > Source > Amazon Alexa.
() Note
Read the information about Audi connect, and
be sure to note the connectivity costs section
=> page 184.
Multimedia connections
USB adapter cable

[RAH-9202

Fig. 153 Audi Genuine Accessories: USB adapter
You can connect your mobile devices through the
Audi music interface to the MMI using the USB
adapter and charge the battery at the same time.
You can purchase the USB adapter cable from an
authorized Audi dealer or at specialty stores:
@ USB adapter for devices with a micro USB
connection
@ USB adapter for devices with an Apple Light-
ning connection
@ USB adapter for devices with USB type C con-
nection
220
C@) Note
Handle the USB adapter carefully. Do not al-
low it to be pinched.
G) Tips
Mobile devices with an Apple Dock connector
can only be charged using a USB adapter de-
signed for devices with an Apple Dock connec-
tor. Data cannot be transmitted.
Audi music interface
Connect your mobile devices to the Audi music in-
terface in order to operate them through the
MMI and charge the batteries.
The Audi music interface USB ports are located in
the storage compartment under the front and
rear* center armrest and are labeled with the «<>
symbol.
Connecting or charging mobile devices using
a USB adapter
> Connect the matching USB adapter to the Audi
music interface USB port and connect it to the
mobile device, such as a smartphone.
The battery will charge automatically.
Disconnecting a mobile device from the Audi
music interface
> Remove the USB adapter cable from the Audi
music interface.
Mobile devices connected to the Audi music inter-
face can be started and operated using the MMI
=> page 221.
Connecting multiple mobile devices: if a mobile
device (such as a smartphone) is connected at the
respective USB port on the Audi music interface,
then all devices can be used as a playback source.

ZA\ WARNING
Driving requires your complete and undivided
attention. As the driver, you have complete re-
sponsibility for safety in traffic. Never operate
mobile devices while driving, because this in-
creases the risk of an accident. >