2019 AUDI E-TRON flat tire

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Emergency assistance

Emergency assistance
General information
> Park the vehicle as far as possible from moving
traffic in the event of a breakdown. In the event
of a flat tire, park the vehicle ona level surface.
If you are ona steep hill, be especially careful.
> Set the parking brake.
> Switch the emergency flashers on.
> Have the passengers exit the vehicle. They
should move to a safe place, for example be-
hind a guard rail.

Z\ WARNING
Follow the steps given above. This is for your
protection and the for the safety of others on
the road.

Equipment
Vehicle tool kit, tire
vehicle jack
Applies to: vehicles with the vehicle tool kit, tire mobility kit,
and vehicle jack
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AZ-0636

Fig. 166 Motor compartment: storage compartment
Follow the safety precautions > page 235, Gener-
al information.
The vehicle tool kit, the vehicle jack*, the tire mo-
bility kit*, and the compressor* are located under
the cargo floor in the storage compartment in
the motor compartment.
> Open the storage compartment > page 76.
> Remove any objects from the storage compart-
ment.
> Remove the cargo floor.
G) Tips
The vehicle jack* does not require any mainte-
nance.
Tire mobility kit
Applies to: vehicles with tire mobility kit
> Read and follow the important safety precau-
tions > page 269.
>» Set the parking brake.
> Select the “P” position.
> Check if a repair with the tire mobility kit is pos-
sible > page 269.
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Applies to: vehicles with tire mobility kit

B8U-0100



Fig. 167 Tire: tire damage that cannot be repaired
The tire repair is only meant for temporary use.
Change the damaged tire as soon as possible
SA.
If the tire is pierced by an object such as a nail,
do not remove the object from the tire.
The tire mobility kit can be used at temperatures
as low as -4 °F (-20 °C).
The tire mobility kit must not be used:
—If the tire has cuts or punctures that are larger
than 0.16 in (4 mm) @ © fig. 167
— If the rim is damaged (2)
— If you have driven with very low tire pressure or
without air in the tire @)
See an authorized Audi dealer or authorized Audi
Service Facility for assistance in these situations. >
269

Emergency assistance


ZA WARNING
— Please note that the tire mobility kit cannot
be used in all situations, and that it may on-
ly be used temporarily.
— The tire sealant must not come in contact
with skin, eyes, or clothing.
— If tire sealant comes into contact with your
eyes or your skin, thoroughly rinse the af-
fected area immediately with clean water.
— Do not inhale the fumes.
— If you swallow any of the tire sealant, thor-
oughly rinse your mouth immediately and
drink a lot of water. Do not induce vomiting.
Seek medical attention immediately.
— Change your clothing immediately if it
comes into contact with tire sealant.
— If an allergic reaction occurs, seek medical
attention immediately.

— Keep the tire sealant away from children.

G) Tips
— If sealant leaks, allow it to dry in place. You
can then peel it off like a sticker.
— Note the expiration date on the sealant bot-
tle. Replace the tire sealant at an authorized
Audi dealer or authorized Audi Service Fa-
cility.
— Radio reception can be interrupted when
operating the compressor.
— Follow the legal regulations that are appli-
cable in the country where you are operating
the vehicle.

D_ The compressor may look different. However, the way it is
operated is generally the same.
270
Repairing tires
Applies to: vehicles with tire mobility kit


RAZ-0213|






Fig. 169 Diagram: tire mobility kit connection
Requirement: the tire mobility kit must be laid
out and ready for use > page 269.
Setting up the tire mobility kit
> Remove the connector (3) and pressure hose (4)
from the bottom of the housing.
> Connect the compressor pressure hose @ D to
the flange © on the tire sealant bottle ©.
> Insert the sealant bottle with the flange at the
bottom into the opening @) on the top of the
compressor housing.
> Remove the valve cap from the faulty tire.
>» Connect the filler hose (8) to the valve ©)
> fig. 169.
> Connect the plug @) © fig. 168 to an outlet in
the vehicle.
> Switch the ignition on.
Inflating a tire
> Move the switch (7) > fig. 169 on the compres-
sor into position I.

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Emergency assistance

> Inflate the tire to between 29 psi (200 kPA)
and 36 psi (250 kPA) and read the pressure on
the gauge.
> If this tire pressure is not reached, remove the
filler hose. Drive slowly approximately 33 feet
(10 m) forward or in reverse so that the sealant
can be distributed in the tire. Inflate the tire
again > A\.
ZA\ WARNING
— Read and follow the manufacturer's safety
precautions on the compressor and in the in-
structions on the bottle of sealant.
— Ifa tire pressure of 29 psi (200 kPA) cannot
reached after inflating for 6 minutes, then
the tire is too severely damaged. Do not con-
tinue driving.
— If the tire cannot be repaired with the tire
sealant, see an authorized Audi dealer or au-
thorized Audi Service Facility for assistance.
@) Tips
Do not operate the compressor for more than
six minutes continuously, or it can overheat.
Once the compressor has cooled, you can con-
tinue to use it.
CeeTnn eas]
Applies to: vehicles with tire mobility kit



> Affix the sticker that says "max. 50 mph (max.
80 km/h)" that is provided with the tire mobili-
ty kit within the driver's field of vision.
> Stop the vehicle after driving for about 10 mi-
nutes and check the tire pressure.
> If the tire pressure is lower than 19 psi (130
kPA), then the tire is too severely damaged. Do
not continue driving.

Nv WARNING
Pay attention to the following after repairing
the tire:
— Do not drive faster than 50 mph (80 km/h).
— Avoid hard acceleration or braking and driv-
ing fast around curves.
— The vehicle may become more difficult to
control.


— If the tire is too severely damaged, see an
authorized Audi dealer or authorized Audi
Service Facility for assistance.


(@) For the sake of the environment
You can give the used tire sealant bottle to an
authorized Audi dealer or authorized Audi
Service Facility for disposal.
G) Tips
Remember to obtain a new bottle of sealant
from an authorized Audi dealer or authorized
Audi Service Facility after repairing a tire.
Changing a tire
You must complete the preparation before
changing a tire.
> Read and follow the important safety precau-
tions > page 269.
> Set the parking brake.
> Select the “P” position.
> When towing a trailer: disconnect the trailer
from your vehicle.
> Lay out the vehicle tool kit > page 269 and the
spare tire > page 275.
> Applies to: vehicles with air suspension: Select
on the home screen: VEHICLE > Settings &
Service > Air suspension: wheel change.
> Switch the ignition off.

Z\ WARNING
When using the vehicle jack* on a road with a
steep hill or when offroad, you must take ex-
tra precautions to prevent the vehicle from
rolling. Use suitable objects to block the front
and
back of the wheel that is diagonal from
the wheel with the flat tire.


271

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Emergency assistance

Raising the vehicle
Applies to: vehicles with vehicle jack


RAZ-0258



Fig. 174 Sill: positioning the vehicle jack
> Place the vehicle jack from the vehicle tool kit
ona firm surface. Use a flat, stable support if
necessary. On a slippery surface such as tile,
you should use a non-slip pad such as a rubber
mat > /\.
> Find the marking on the sill that is closest to
the tire that will be changed > fig. 173. Behind
the marking, there is a lifting point on the side
sill for the vehicle jack.
» Using the hex socket wrench (3) from the vehi-
cle tool kit, turn the vehicle jack under the lift-
ing point on the side sill until it is high enough
that the arm @ © fig. 174 is under the desig-
nated plastic mount.
> Align the vehicle jack so the arm @ engages in
the designated Lifting point in the door sill and
the base () lies flat on the ground. The base (2)
must be directly under the mounting point (@).
> To lift the vehicle, position the ratchet @ from
the vehicle tool kit with the correct side on the
hex socket wrench (3).
> Move the ratchet (@) clockwise back and forth
until the wheel lifts up slightly from the
ground.


ZX WARNING
—To reduce the risk of injury, make sure no
one is in the vehicle before raising it.
— Make sure the vehicle jack is stable. The risk
of injury is increased when the ground is
slippery or soft, because the vehicle jack
could slide or sink.
— Only raise your vehicle with the vehicle jack
provided by the factory. If you use a vehicle
jack designed for another vehicle, your vehi-
cle could slip and cause injury.
— Position the vehicle jack only at the desig-
nated mounting points on the side sill and
align the jack. Otherwise, the vehicle jack
could slip and cause an injury if it does not
have sufficient hold on the vehicle.
—To reduce the risk of injury, do not raise any
other vehicles or other loads using the vehi-
cle jack provided by the factory.
— Applies to: vehicles with air suspension:
Changes in temperature or load can affect
the height of the stopped vehicle.
—To reduce the risk of an accident, never
switch the drive system on while the vehicle
is raised.
—To reduce the risk of injury, support the vehi-
cle securely with suitable stands if work is to
be performed underneath the vehicle.

@) Note
Do not lift the vehicle by the sill. Position the
vehicle jack only at the designated mounting
points on the side sill. Otherwise, your vehicle
could be damaged.
273,

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Emergency assistance

> The wheel bolt tightening specification must be
120 ft lbs (160 Nm). Have it checked as soon as
possible with a torque wrench. Drive carefully
until then.
> Have the faulty wheel replaced as quickly as
possible.
Collapsible spare tire
Applies to: vehicles with collapsible spare tire
The collapsible spare tire is intended for short-
term use only. Have the damaged tire checked
and replaced if necessary by an authorized Audi
dealer or authorized Audi Service Facility as soon
as possible.
There are some restrictions on the use of the col-
lapsible spare tire. The collapsible spare tire has
been designed specifically for your type of vehi-
cle. Do not replace it with the collapsible spare
tire from another type of vehicle.
The collapsible spare tire is located in the lug-
gage compartment under the cargo floor cover.
Requirement: the vehicle tool kit > page 269 and
the compressor must be laid out.
Removing
> Lift the cargo floor using the handle.
> Turn the handwheel counter-clockwise and re-
move it.
> Remove the cover.
> Remove the collapsible spare tire.
You must inflate the collapsible spare tire before-
hand in order to use it.
Inflating
> Remove the valve cap from the collapsible
spare tire.
> Tighten the compressor hose on the collapsible
spare tire valve.
> Connect the compressor hose to a vehicle sock-
et and switch it on.
> Let the compressor run until the specified value
on the tire pressure sticker is reached
> page 253, fig. 165>©.
> Screw the valve cap back onto the valve.
Returning to storage
> Remove the valve cap to drain the air.
» Wait several hours before placing the collapsi-
ble spare tire in the spare wheel well. Only then
will it fold down completely so that you can
store it securely.
> Then screw the valve cap back onto the valve.
> Secure the collapsible spare tire with the cover
and the handwheel.
> Fold the cargo floor cover back into place.
Snow chains
Using snow chains on the collapsible spare tire is
not permitted for technical reasons.
If you have to drive with snow chains and a rear
tire fails, mount the collapsible spare tire in place
of a front tire. Install the snow chains on the
front tire that you removed, and install that in
place of the rear tire that failed.

ZA\ WARNING
— Only use the collapsible spare tire in emer-
gencies and drive very carefully, especially if
it is more than six years old.
— The compressor and the hose can become
very hot during operation which increases
the risk of burn injuries.
— After installing a collapsible spare tire, the
tire pressure must be checked as quickly as
possible to reduce the risk of an accident.
— Do not drive faster than 50 mph (80 km/h)
with the collapsible spare tire. Driving faster
than that increases the risk of an accident.
—To reduce the risk of an accident, avoid hard
acceleration or braking and driving fast
around curves with the collapsible spare
tire.
— Never drive using more than one collapsible
spare tire, because this increases the risk of
an accident.
— Normal tires or winter tires must not be
mounted on the collapsible spare tire rim.
@) Note
The compressor must be switched off after six
minutes at the most to reduce the risk of

275
>

4KE012721BB
Index

HOO « cnsvecs 2 v citvace ow eneaene oo somes ve soto ¥ 236
Luggage compartment lid............... 36
Luggage compartment lid with foot motion . 37
Panoramic glass roofs. «esc se eevee eae 40
Sunshade (roof)... 2.2.0.6. eee eee 40
WINdOWS : soce = ¢ xews 2 y cee xs eee 5 oes 39
Closing aid (power closing doors).......... 29
Cockpit dimming...............002-000 48
Cockpit (overview) ....... 0.000 c cece ee eee 6
Collapsible spare tire
Inflating....... 2... eee eee eee ee eee 275
Collapsible tire
refer to Collapsible spare tire........... 2715
GOlGr MUMBEN: ¢ sees 5 xy ream sy eee 5 e eR « 291
Comfort auxiliary climate control.......... 85
Coming home/Leaving home
refer to Entry/exit lighting.............. 46
Compartments: < s ceau ze ee@s so eRe eb eS 76
Compass inthe mirror................00- 53
Compliance ........ 6.0... cece eee eee ee 289
Configuration wizard.................00. 17
CONME Cie. va nce & mene a moms @ a ee @ sue 184
Data plans... .... 2. ee eee eee eee 189
Data Privatyiee = « news ¢ x eng s eae a 5 eee 285
Emmengeneyseall ssc «a ssi 6 svensewe + syacene 191,
Infotainment...............-.-0 eee eee 185
Infotainment services............00005 185
Online roadside assistance............. 192
Vehicle control services................ 186
Connected devices
Device overvieW.... 0... cece e ee ee eee 232
Connections
referto Media............--.+++- 217,221
Consumer information.................- 286
Consumption
Reducing « svar es senw e waen @ o wee ey wee 91
Consumption (energy) ...............0005 14
Contacts
Add destinations ssw: « x cima © 2 aves @ 2 sone 203
Importing and exporting.............. 181
Memory capacity............000e eae 181
Opening (business card)............... 175
Updatinginthe MMI.................. 181
Convenience key............00 020 e sees 29
Convenience closing. ..........0eeee eee 40
also refer to Vehicle key..............-- 33
Convenience opening and closing
Windows or panoramic glass roof........ 40
Cooling mode..... 0.2... eee eee eee 82
Cooling system
Coolant... ... eee ee eee 237
Coolant l6VEl sence 2 5 seen s cage 2 eevee ga 238
Cornering
light: =» sees ¢ 2 eese 2» ewan ss es 44
Cross traffic assist (intersection assistant)... 157
Cruise control system
refer to Speed control systems.......... 134
Cup Holdets es « « sven ¢ ¢ een se eee x e sees 75
Current consumption.................... 14
D
Data plans... 0... eee eee eee 189
Data Privacy....... 0... cece eee eee 285
Date... eee 14
Daytime running lights.................. 44
Declaration of compliance............... 289
DEF (instrument cluster) ..............004 11
Demo mode
refer to Presentation mode............. 207
Destination on the map..............0.. 198
Detailsts os sscmve o vam 2 2 amore ao ansome oy ave 197
Determining correct load limit........... 256
Digital: cOMpaSs sew: : 2 sees c= reas ve een se 53
Dimensions ...........-..0 0c e eee eee ee 291
Dimming the exterior mirrors............. 49
Dimming the rearview mirror............. 49
Directory
Settings........... 002.2 eee eee eee 181
also refer to ContactS..............00. 175
Display
Gleanings « « exes = > eavane « esecnie ow ears owe 266
Disposalicne is « scsswa se suns « @ mnenes oe mae ow 286
DiStaNCC rss « ¢ eames = o sage s ¥ eeupe & 2 Hee x 14
DIStanGe WARNING, ames 3 « says se gems «eR 147
Doors
Childisatety lock eric. ss cio so ween a ewes « 39
Door contact switch................200. 47
Mechanically unlocking and locking....... 32
Power closing/closing aid............... 29
Driver information system................ 12
Drives
refer toMed idles « «wees sv eww 6 owen 217,221
295