2019 AUDI E-TRON warning light

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Care and cleaning

Care and cleaning
General information
Regular, proper care helps to maintain your vehi-
cle's value. It can also be a requirement when
submitting warranty claims for corrosion damage
and paint defects on the body.
The required cleaning and care products can be
obtained from an authorized Audi dealer or au-
thorized Service Facility. Read and follow the in-
structions for use on the packaging.

ZA WARNING
— Using cleaning and care products incorrectly
can be dangerous to your health.
— Always store cleaning and care products out
of reach of children to reduce the risk of poi-
soning.

@ For the sake of the environment
— Purchase environmentally-friendly cleaning
products if possible.
— Do not dispose of cleaning and care prod-
ucts with household trash.
Car washes
The longer that deposits such as insects, bird
droppings, tree sap or road salt remain on the ve-
hicle, the more the surface can be damaged. High
temperatures such as those caused by sunlight
increase the damaging effect.
Before washing, rinse off heavy deposits with
plenty of water.
Stubborn deposits such as bird droppings or tree
sap are best removed with plenty of water anda
microfiber cloth.
Also, wash the underside of your vehicle once
road salt stops being used for the season.
Pressure washers
When washing your vehicle with a pressure wash-
er, always follow the operating instructions pro-
vided with the pressure washer. This is especially
important in regard to the pressure and spraying
distance. Do not aim the spray directly at the
seals on the side windows, doors, hood, luggage
compartment lid, or sunroof*, or at tires, rubber
hoses, insulating material, sensors*, camera
lenses*, or the laser scanner*. Keep a distance of
at least 16 in (40 cm).
Do not direct the washer stream toward the wall
mount clip*.
Do not remove snow and ice with a pressure
washer.
Never use cone nozzles or high pressure nozzles.
The water temperature must not be above 140 °F
(60 °C).
Automatic car wash
Spray off the vehicle before washing.
Make sure that the windows and roof* are closed
and the windshield wipers are off. Follow instruc-
tions from the car wash operator, especially if
there are accessories attached to your vehicle.
If possible, use car washes that do not have
brushes.
Washing by hand
Clean the vehicle starting from the top and work-
ing downward using a soft sponge or cleaning
brush. Use solvent-free cleaning products.
Washing vehicles with matte finish paint by
hand
To reduce the risk of damaging the paint when
washing, first remove dust and large particles
from your vehicle. Insects, grease spots, and fin-
gerprints are best removed with a special cleaner
for matte finish paint.
Apply the product using a microfiber cloth. To re-
duce the risk of damaging the paint surface, do
not use too much pressure.
Rinse the vehicle thoroughly with water. Then
clean using a neutral shampoo and a soft micro-
fiber cloth.
Rinse the vehicle thoroughly again and let it air
dry. Remove any water residue using a chamois.
263
>

Care and cleaning


height and width of the inside of the car
wash.
ZA WARNING
—To reduce the risk of accidents, only wash
the vehicle when the ignition is off and fol-
low the instructions from the car wash oper-
ator.
—To reduce the risk of cuts, protect yourself
from sharp metal components when wash-
ing the underbody or the inside of the wheel
housings.
— After washing the vehicle, the braking effect
may be delayed due to moisture on the
brake rotors or ice in the winter. This in-
creases the risk of an accident. The brakes
must be dried with a few careful brake appli-
cations.
—To reduce the risk of paint damage, do not
wash the vehicle in direct sunlight.
—To reduce the risk of damage, do not wash
decorative decals* with a pressure washer.
—To reduce the risk of damage to the surface,
do not use insect removing sponges, kitchen
sponges, or similar items.
— When washing matte finish painted vehicle
components:
— To reduce the risk of damage to the sur-
face, do not use polishing agents or hard
wax.
— Never use protective wax. It can destroy
the matte finish effect.
@) Note — Do not place any stickers or magnetic
signs on vehicle components painted with
matte finish paint. The paint could be
damaged when the stickers or magnets
are removed.

— If you wash the vehicle in an automatic car
wash, you must fold the exterior mirrors in
to reduce the risk of damage to the mirrors.
Power folding exterior mirrors* must only
be folded in and out using the power folding @) For the sake of the environment
function.
—To reduce the risk of damage to the rims
and tires, compare the width between the
wheels on your vehicle with the distance be-
tween the guide rails in the car wash.
—To reduce the risk of damage, compare the
height and width of your vehicle with the
Only wash the vehicle in facilities specially de-
signed for that purpose. This will reduce the
risk of dirty water contaminated with oil from
entering the sewer system.
Cleaning and care information
When cleaning and caring for individual vehicle are not listed, consult an authorized Audi dealer
components, refer to the following tables. The or authorized Audi Service Facility. Also follow
information contained there is simply recommen- __ the information found in > A.
dations. For questions or for components that
Exterior cleaning



Component Situation Solution
Windshield wiper | Deposits Soft cloth with glass cleaner > page 52
blades
Headlights/ Deposits Soft sponge with a mild soap solution®
tail lights
Sensors/ Deposits Sensors: soft cloth with a solvent-free cleaning solution
camera lenses Camera lenses: soft cloth with an alcohol-free cleaning sol-
ution
Snow/ice Hand brush/solvent-free de-icing spray >

264

Care and cleaning




Water-based deposits
such as coffee, tea,
blood, etc.
Component Situation Solution
Displays/instru- | Deposits Soft cloth with LCD cleaner; dust in the lower area of the
ment cluster instrument cluster can be removed using a soft brush.
Controls Deposits Soft brush, then a soft cloth with a mild soap solution®
Safety belts Deposits Mild soap solution ), allow to dry before letting them re-
tract
Textiles, Deposits adhering to | Vacuum cleaner
artificial leather, |the surface
Alcantara Absorbent cloth and mild soap solution®

Oil-based deposits
such as oil, make-up,
etc.
Apply a mild soap solution ®), blot away the dissolved oil or
dye, treat afterward with water, if necessary

Specific types of de-
posits such as ink,
nail polish, latex
paint, shoe polish,
etc.
Special stain remover, blot with absorbent material, treat
afterward with mild soap solution, if necessary®

Natural leather Fresh stains Cotton cloth with a mild soap solution®

Water-based deposits
such as coffee, tea,
blood, etc.
Fresh stains: absorbent cloth
Dried stains: stain remover suitable for leather

Oil-based deposits
such as oil, make-up,
etc.
Fresh stains: absorbent cloth and stain remover suitable
for leather
Dried stains: oil cleaning spray

Specific types of de-
posits such as ink,
nail polish, latex
paint, shoe polish,
etc.
Spot remover suitable for leather


nents

Care Regularly apply conditioning cream that protects from
light and penetrates into the material. Use special colored
conditioning cream, if necessary.
Carbon compo- Deposits Clean the same way as plastic components

2) Mild soap solution: maximum two tablespoons of neutral soap in 1 quart (1 liter) of water

Z\ WARNING es the risk of an accident. They can also cause
wiper blade chatter.
The windshield must not be treated with wa-

ter-repelling windshield coating agents. Un-
der
unfavorable conditions, such as wetness,
darkness, and when the sun is low, these coat-
ings can cause increased glare, which increas-
ZA WARNING
— Never immerse the Audi e-tron charging sys-
tem and connectors in water.

266

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Emergency assistance

Raising the vehicle
Applies to: vehicles with vehicle jack


RAZ-0258



Fig. 174 Sill: positioning the vehicle jack
> Place the vehicle jack from the vehicle tool kit
ona firm surface. Use a flat, stable support if
necessary. On a slippery surface such as tile,
you should use a non-slip pad such as a rubber
mat > /\.
> Find the marking on the sill that is closest to
the tire that will be changed > fig. 173. Behind
the marking, there is a lifting point on the side
sill for the vehicle jack.
» Using the hex socket wrench (3) from the vehi-
cle tool kit, turn the vehicle jack under the lift-
ing point on the side sill until it is high enough
that the arm @ © fig. 174 is under the desig-
nated plastic mount.
> Align the vehicle jack so the arm @ engages in
the designated Lifting point in the door sill and
the base () lies flat on the ground. The base (2)
must be directly under the mounting point (@).
> To lift the vehicle, position the ratchet @ from
the vehicle tool kit with the correct side on the
hex socket wrench (3).
> Move the ratchet (@) clockwise back and forth
until the wheel lifts up slightly from the
ground.


ZX WARNING
—To reduce the risk of injury, make sure no
one is in the vehicle before raising it.
— Make sure the vehicle jack is stable. The risk
of injury is increased when the ground is
slippery or soft, because the vehicle jack
could slide or sink.
— Only raise your vehicle with the vehicle jack
provided by the factory. If you use a vehicle
jack designed for another vehicle, your vehi-
cle could slip and cause injury.
— Position the vehicle jack only at the desig-
nated mounting points on the side sill and
align the jack. Otherwise, the vehicle jack
could slip and cause an injury if it does not
have sufficient hold on the vehicle.
—To reduce the risk of injury, do not raise any
other vehicles or other loads using the vehi-
cle jack provided by the factory.
— Applies to: vehicles with air suspension:
Changes in temperature or load can affect
the height of the stopped vehicle.
—To reduce the risk of an accident, never
switch the drive system on while the vehicle
is raised.
—To reduce the risk of injury, support the vehi-
cle securely with suitable stands if work is to
be performed underneath the vehicle.

@) Note
Do not lift the vehicle by the sill. Position the
vehicle jack only at the designated mounting
points on the side sill. Otherwise, your vehicle
could be damaged.
273,

Emergency assistance

overheating. Let the compressor cool down
for several minutes before using it again.
@) Tips
The ESC must not be limited or switched off
when driving with the collapsible spare tire
=> page 102.
Jump starting
The vehicle cannot be operated when the 12 Volt
vehicle battery is drained. Your vehicle must not
be jump started in this case. Contact an author-
ized Audi dealer or authorized Audi Service Facili-
ty.
@) Note
The vehicle battery must not be bridged using
conventional jump start methods.
— You may neither give nor receive a jump
start. Otherwise, the electronic systems in
the vehicle may be severely damaged.
—The jump start pins in the motor compart-
ment are designed specifically for qualified
technicians.
Towing
ee eeue lela)
You should only perform the steps that follow if
you have the necessary tools and technical ex-
pertise.
Towing requires a certain amount of practice. Au-
di recommends contacting a towing company to
have the vehicle transported.
You should only have your vehicle towed by an-
other vehicle when disabled in exceptional cir-
cumstances. Inexperienced drivers should not
tow.
Notes on towing
— The maximum permitted towing speed is 30
mph (50 km/h).
— The maximum permitted towing distance is 30
miles (50 km).
276
Additional information on towing with a tow
truck
The vehicle may only be towed with the front axle
raised. Do not wrap any chains or cables around
the brake lines.
Tow bar and towing cable
The vehicle can be towed with a tow bar or tow-
ing cable. Both drivers should be familiar with
the special considerations when towing, especial-
ly when using a towing cable.
Always make sure the traction force does not ex-
ceed the permitted level and there are no shock
loading conditions. There is always the risk of the
coupling becoming overloaded when driving off-
road.
For the most safety and security, drive with a tow
bar. You should use a towing cable only if a tow
bar is not available. Use a towing cable made of
synthetic elastic cable similar elastic material.

ZA WARNING
— Towing highly increases the risk of an acci-
dent, for example from colliding with the
towing vehicle.
—To reduce the risk of an accident, do not al-
low anyone to remain inside the vehicle
when it is being transported by a tow truck

or a special transporter.

@) Note
—Ifthe |_E| indicator light turns on, there is a
fault in the cooling circuit. The vehicle must
not be towed. The drive system can be se-
verely damaged.
— If normal towing is not possible, for exam-
ple if the transmission is faulty or if the
towing distance is greater than 30 miles
(50 km), then transport the vehicle on a
special carrier.
— If the vehicle is towed by a tow truck at the
axle that is not permitted, this can cause se-
vere damage to the transmission.
— Towing must not be used to charge the
high-voltage battery (recuperation), be-
cause this could result in major damages to
the tow vehicle or the vehicle being towed. >

4KE012721BB
Fuses and bulbs

Fuses and bulbs
Fuses
Seale mie
> Remove the screwdriver from the vehicle tool
kit > page 269.
> Remove the appropriate cover.
> Remove the colored plastic clip from the fuse
panel, if necessary.
> Remove the fuse using the clip.
» Replace the blown fuse only with a fuse that
has the same current rating.
> Reinstall the plastic bracket.
> Install the cover.
Fuse color identification



er


Fig. 180 Front passenger footwell: cover and clamp, left
side of luggage compartment: cover
A fuse that has blown will have metal strips that
have burned through.
The fuses are located on the right side of the mo-
tor compartment (@ in the front passenger foot-
well @), and under the left side of the luggage
compartment @).
> Switch the ignition and all electrical equipment
off.
> Check the table that follows to see which fuse
belongs to the equipment.







Color Current rating
in amps
Black 1
Gray 2
Purple 3
Pink 4
Light brown 5
Brown To
Red 10
Light blue 15
Yellow 20
White or transparent [25
Light green 30
Teal 35
Orange 40
Z\ WARNING
Do not repair fuses and never replace a blown
fuse with one that has a higher amp rating.
This can cause damage to the electrical sys-

tem and a fire.

© Note
If a new fuse burns out again shortly after you
have installed it, have the electrical system
checked as soon as possible by an authorized
Audi dealer or authorized Audi Service Facili-
ty.
G) Tips
— The following table does not list fuse loca-
tions that are not used.
279

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Index

A
A/C cooling mode............. ee eee eee ee 82
Accelerator pedal.............--00000005 89
also refer to Accelerator pedal........... 89
ACCeSSOFICS . 6... eee 288
Active lane assist
refer to Lane departure warning......... 147
refer to Lane guidance................ 147
Adaptive cruise assist..............-000. 139
Cleaning the sensors...........00 ee eee 264
Predictive control.................... 137
Adaptive cruise control
refer to Adaptive cruise assist........... 139
Adaptive darnipers « wax ss eae 2» seme s oe 99
Adjusting the air distribution............. 82
Adjusting the brightness................. 48
Adjusting the sound..............-...0- 231
Adjusting the temperature............... 82
Adjusting the vents ...........0 cece eens 84
Adjusting the volume..............000005 26
Adjusting the volume (announcements) .... 231
Adjusting the welcome sound............ 231
Airbag SySteM « » ene s ews 4 5 Hemme tee Eee 64
Air quality display...............022-.08. 84
Air suspension...........0..0 000. ee eee 99
Airtransport........... 0.0.00 .00200 eee 104
Alarm system
refer to Anti-theft alarm system.......... 32
Alignment pin (changing the wheel)....... 269
All-weather lights.................00000. 44
ALSeaSOMtineSien. is 5: suse 6 samme «0 imevsnee ow we 258
All wheel drive
refer to quattro... . 2... cece eee eee 101
AMI
refer to Audi music interface........... 220
Android Auto
refer to Audi smartphone interface...... 229
Anti-freeze
Windshield washer system............. 241
Anti-lock braking system.............05. 101
Anti-Slip Regulation.................05. 102
Anti-theft alarm system ..........--..00-- 32
Anti-theft wheel bolts.................. 272
Apple CarPlay
refer to Audi smartphone interface...... 229
Aspect ratio (video) ..............0. 223,225
ASR
refer to Anti-Slip Regulation............ 101
Audi adaptive light..................000. 44
Audi connect
refer to connect............ee008 184,185
Audi drive select. .... 0.0... eee e eee eee eee 98
Audi e-tron compact charging system..... 114
Adjusting the charging power level...... 114
Changing or attaching the power cable... 118
SOGUIING*s « & cvsiane wo cranes = wiersie © eireten @ © on 119
Status and malfunction indicators....... 115
Audi music interface...............2.-- 220
AUTOM ESiscns x 5: scaniae 0 0 scones 0 atasene 0 a asouane 221
Audi phone BOX. weiss & scinie ev eerie ve emcene 171
Audi PreISONS@iics 4 + svnns ae maces os oes o 8 150
Messages ...... 00.0.0. cece eee eee eee 153
Audi side assist
refer to Side assist. ........0.. 0000000 154
Audi smartphone interface.............. 229
Legalinformation..........0...eebeee 233
Audi virtual cockpit
refer to Instrument cluster.............. 11
AUTO
Automatic headlights .................. 44
Climate control system..............0-. 82
Auto Lock (central locking) ............... 29
Automatic climate control
refer to Climate control system.......... 81
Automatic luggage compartment lid.... 36,37
Automatic wipe/wash system............. 50
Auxiliary climate control................. 84
AVErAGe CONSUMPTION 4 6 weieure o weceie ae waco 14
Average’Speed ic. i civ 6 x essen so cranes 6 w sre 14
B
BaqehOOKsts « scan Battery
Charge level display.............0005 ee 11
Charging (12 Volt vehicle battery)....... 241
High-voltage batteryiews « ass ss gouy s x as 104
Vehicle battery (12 Volt)............... 240
Winter operation (12 Volt vehicle battery) . 240
Battery (vehicle)
refer to High-voltage battery........... 104
293

Index

Blinds
refer to Sunshade (roof) ............00-5 40
Block
route................ 00 cece eee 202
BLOWER. « sees su comers a enmeane wa nents a = swine = 82
Bluetooth
Audio player........... 0.00 e eee eee 218
Connecting a mobile device............ 170
Deleting
ardevice wii s 2 isnsins ov sucrose « sence 233
Device overVieW...... 6c eee ee eee eee 232
Disconnecting a device................ 233
Displaying profiles.................... 233
Searching fora device...............-. 233
Selecting adevice.............2eeeeee 233
Specifying a favorite.................. 233
BOOStTUNCTION owas x cee 2 sneer 2 eo ces ¢ 89
Brake fluid
Checking the brake fluid level........... 239
Brak Sicnes 2 x sree: vo cmv ow orien ow soe © o ooEKS 92
Brakerassist. scsmrs « acess» oi soz 4 0 omens « 102
Brake fluid. .................0..0000. 239
Emergency braking function............. 95
New brake pads..............---00000- 92
Break-in security feature................. 32
Breaking in
New brake pads............0.20200000- 92
NGW TIRES: « « noms 2 s saros & 9 cate gs eam a 250
Browser
refer to Mediacenter................4. 222
Bulb replacement.............--22+-05- 282
Business: address). «i ijei as jana a scan a va 202
Cc
California Proposition 65 Warning........ 235
Batteryspecific... =. eccs s sive s ween as: 241
GALLLISt « wea ¢ 2 aeee xs meee oe eee s Bee ee 174
Capacities
Fuebtanike, « secs 2 a oasan oo ssamon o wana oo ove 291
Washer fluid reservoir................- 291
Cangowmatc © « conse ws aussins 6 0 secs a a amass We ae 80
Cargoinets: « s soma 2s memew + wauim a 3 mam 6 @ oarae 80
Car key « s eeu oy ews y oeE 6 2 ween 6 Ewes 33
Car phone
Serialinumber(IMED) « wsscsce ao soteane ao sanaia 181
Switching on... ....... eee eee eee 181
Using the car phone function........... 169
Car WASH: = sass 5 x eee 5 feats sb eG EE 263
294
Cell phone
refer to Telephone...........-0e eee eae 169
Cell phone compartment
refer to Audi phone box............... 171
Central
locking ...... 0. cece eee eee eee 29
AUTO LOCK: » geese + sunems 2 seene & 3 donee & = Be 29
Convenience key « sscsu © cvenesie © erase wo vnscem 34
Convenience opening and closing......... 40
Luggage compartment lid............... 36
Mechanically unlocking and locking....... 32
Messages... 1.6... ce eee cece eee eee 31
Remote control keys: ss esas ss eves os ees 34
SettN's 6 e wanes a a saws «wo ones vo meen + 8 o8TH 30
Vehicle key... 6... ccc ee eee eee eee 34
Central locking switch.............000005 31
Centificat onto» a sess + x aneans ao somes o 6 mmm 289
Changing lightibulbs'. « ccs ss sew s 6 sesso 282
Charging
refer to Power sourceS............00 000s 75
Charging clip
refer to Wall mount clip............... 119
Charging display................---0000- 109
Charging the battery (mobile devices). 171, 220
Charging times. « sass. se savin s 2 wees © 2 sree 106
Child safety lock
Climate control system controls in the rear. 39
POWER WINK OWS inc ¢ & cme 5 ores 5 v eee 39
Rear doorsten « swe so mim 2 women n= ame wD 39
Child
safety seats........ 0... ce eee ee eee 69
Securing to the top tether anchor........ 72
Securing with a safety belt.............. 72
Securing with LATCH. ss sses ss eee se eee 71
Gl@aNiNG ¢ sere « s ewes 5 o eee se eee ce ees 263
Cleaning Alcantara.............-..0000. 266
Cleaning artificial leather............... 266
Cleaning carbon components........ 265, 266
Cleaning controls..............00 eee eee 266
Cleaning decorative parts/trim........... 265
Cleaning plastic parts.................. 265
Cleaning textiles: s ws + wees v ween oe eee 266
Climate control system ..............004. 81
Climate control system controls in the rear
Child safetylotk.o icvc os soci © sean © wows 39
Closing
Automatic luggage compartment lid...... 36
Convenience closing................045 40