2019 AUDI E-TRON charger

4KE012721BB
High-voltage system

Control unit: status and malfunction indicators




Indicator lights Meaning Solution
() Lights up green |The charger is ready to charge, | Starting the charging process
o OQ Off but is not charging. => page 108.
O & Off
o 0 Off
=) Off
CJ Flashing green _| The vehicle is being charged
o Q Off with the ground conductor
oO B of monitor activated.
o 0 Off
a) Off
() Flashing green _| The power cable has overheat- | After the cable cools down, the malfunc-
© © Lights up yellow | ed. Possible cause of the mal- | tion will be automatically cleared. Until it
Oo & off function: a multi-phase socket | cools down, charging performance will be
Oo 0 Off is being used in single-phase | reduced. If the malfunction continues,
mode. The charging perform- | have the power supply/household con-
“4 Off ance will be reduced. nection checked by a qualified electrician.
() Flashing green | The control unit has overheat- | After the control unit cools down, the
o O Off ed. The charging performance | malfunction will be automatically
oO B of will be reduced. cleared. Until it cools down, charging per-
© 0 Lights up yellow formance will be reduced. If the malfunc-
tion continues, have the control unit
“a Off checked by an authorized Audi dealer or
authorized Audi Service Facility.
() Lights up red The power cable has overheat- | After the cable cools down, the malfunc-
© © Lights up yellow |ed. The charging process has __| tion will be automatically cleared and the
oO B of been interrupted. charging process will resume. If the mal-
function continues, have the control unit
o 0 off checked by an authorized Audi dealer or
“a Off authorized Audi Service Facility, or have
the power supply/household connection
checked by a qualified electrician.
C2 Lights up red The control unit has overheat- | After the control unit cools down, the
Oo O Off ed. The charging process has__| malfunction will be automatically cleared
oO B off been interrupted. and the charging process will resume. If
iG Ligteewp yelbaw the malfunction continues, have the con-
trol unit checked by an authorized Audi
1 Off

dealer or authorized Audi Service Facility.

115

High-voltage system


Indicator lights Meaning Solution





ia Lights up red The charging infrastructure of | After the power supply/household con-
© © Flashing yellow |the power supply/household | nection stabilizes, the malfunction will be
Oo B of connection is restricted. Possi- | automatically cleared and the charging
o 8 of ble cause of the malfunction: | process will resume. If the malfunction
low voltage or poor power fre- | continues, have the power supply/house-
“4 Off quency. The charging process | hold connection checked by a qualified
has been interrupted. electrician.
4 Lights up red There is a malfunction inthe | After the vehicle charging system stabiliz-
o O Off vehicle charging system. The | es, the malfunction will be automatically
© B® Flashing yellow charging process has been in- | cleared and the charging process will re-
oO 6 Off terrupted. sume. If the malfunction continues, have
the vehicle checked by an authorized Audi
“A Off dealer or authorized Audi Service Facility.
C2 Lights up red The power cable or vehicle ca- | Have the power or vehicle cable replaced
o OQ Off ble is faulty. Possible cause of | by an authorized Audi dealer or author-
oO B otf the malfunction: the coding _| ized Audi Service Facility.
© 0 Flashing yellow resistance of the power or ve-
hicle cable is not compatible.
a) Off The charging process has been
interrupted.
€) Lights up red There is a malfunction in the | End the charging process at the vehicle
o OQ Off vehicle charging system. The | and remove the vehicle cable from the ve-
© B Lights up red charging process has been in- | hicle charging port. Disconnect the charg-
Oo 0 Off terrupted. er from the power supply and reconnect it
after 60 seconds. Restart the charging
“a Off process > page 108. If the malfunction
continues, have the vehicle checked by an
authorized Audi dealer or authorized Audi
Service Facility.
() Lights up red There is an overvoltage inthe | Disconnect the charger from the power
©
© Flashing red charging infrastructure of the | supply and reconnect it after 60 seconds.
Oo B of power supply/household con- | If the malfunction continues, have the
Oo 0 Off nection. The charging process | power supply/household connection
has been interrupted. checked by a qualified electrician.
=| Off
Ca Lights up red The control unit has atechni- | Disconnect the charger from the power
Oo QO Off cal malfunction. The charging | supply and reconnect it after 60 seconds.
0 & of process has been interrupted. | If the malfunction continues, have the
* 0 vightsupred control unit checked by an authorized Au-
25 see di dealer or authorized Audi Service Facili-

ty.

116

4KE012721BB
High-voltage system


Indicator lights Meaning Solution



() Lights up red The control unit has atechni- | Disconnect the charger from the power
o Q Off cal malfunction (self-test supply and reconnect it after 60 seconds.
oO B of failed). The charging process _ | If the malfunction continues, have the
© 0) Flashing red has been interrupted. control unit checked by an authorized Au-
di dealer or authorized Audi Service Facili-
a Off ty.
C) Lights up red The charging infrastructure of | Have the control unit checked by an au-
@ © Lights up red the power supply/household | thorized Audi dealer or authorized Audi
© ®& Lights up red connection is insufficient: the | Service Facility, and have the power sup-
ground conductor is interrupt- | ply/household connection checked by a
Oo 0 Off ed or not present. The ground | qualified electrician.
“al Off conductor monitor has inter-
rupted the charging process.
() Lights up red The indicator light in the reset | Have the control unit replaced by an au-
@ © Lights up red button on the control unit is | thorized Audi dealer or authorized Audi
© B Lights up red faulty. The charging process _| Service Facility.
. has been interrupted.
e@ J Lights up red
1 Off
() Lights up red The control unit has detected | Press and hold the *— button for at least
© © Lights up red residual current. The charging |two seconds. If the malfunction contin-
© & Lights up red process has been interrupted. | ues, have the control unit checked by an
© 0 Lights up red authorized Audi dealer or authorized Audi
Service Facility, and have the power sup-
“a Flashing red ply/household connection checked by a
qualified electrician.
c) Lights up red The charging infrastructure is | Disconnect the charger from the power
©
Q Flashing red wired incorrectly. The charging | supply. Have the power supply/household
© & Flashing red process has been interrupted. | connection checked by a qualified electri-
© ( Flashing red Sil
“a Off
() Lights up red The control unit has atechni- | Disconnect the charger from the power
@ © Lights up red cal malfunction. Possible supply and reconnect it after 60 seconds.
© B Lights up red cause of the malfunction: If the malfunction continues, have the
MD Lightsup red software error or the load re-__| control unit checked by an authorized Au-
lay has been switched incor- | di dealer or authorized Audi Service Facili-
| Lights up red rectly. The charging process __| ty, and have the power supply/household
has been interrupted. connection checked by a qualified electri-
cian.
() Flashing red The control unit has a serious | Have the control unit replaced by an au-
Oo QO Off malfunction. The charging thorized Audi dealer or authorized Audi
oO B of process has been interrupted. | Service Facility.
e (Lights up red
+ Off

117