Table of contents
Playing medias. « ssiie vo sence yo weve » 6 ene 221
Options and settings..............0.. 225
Supported media and file formats...... 227
Troubleshooting wwii «s wwine ev eee ae eae 228
Audi smartphone interface...... 229
SOtUP 8 wceow oo anew 3 wai oo nae @ ¥ ORI 6 229
TrOUBLESHOOEING weiner sv ermcnve » 1 eretane ww wenn 230
Additional settings.............. 231,
SyStem/Setings'. « « scare © « sosnore w 2 eee ¥ 6 231
Connected devices................--- 232
Legalinformation................... 233
Maintenance and Care........... 235
Checking and Filling............. 235
Motorcompartmentss wisi ss wessa ee concn 235
Cooling systeM....... 2... eee eee eee 237
Brake fluid: « « sacs = seems sy eees oy cee 239
Electrical-system ies <2 eswa s 6 ese es een 239
Battery. ........ 0.0... cee ee 240
Windshield washer system...........- 241
Service interval display............... 242
Wheels .......... 00... 243
Wheels and Tires « us ss ewe ss un ga 243
Tire pressure monitoring system....... 260
Care and cleaning................ 263
General information................. 263
Car washes ........ 0... e eee 263
Cleaning and care information......... 264
Taking your vehicle out of service....... 268
Do: It YOUFSELF cas « ations ¢ ean ss eee 269
Emergency assistance........... 269
General information 0... ccc ees 269
Equipment..................0.00005 269
Tire mobility Kit os ss ceca se eee + cers 269
Changingatire..................000. 271
Collapsible spare tire................. 275
JUMP Starting « sows ss vers & o cows + & sees 276
TOWING) cnasers © « sonsene % 5 anssaas 6 # sacuins & # simare 276
Fuses and bulbs.................. 279
FUSES sacs vo cscs x a eros we ena Woo cae woe 279
Bulbs... 2. eee eee ee 282
Customer information........... 283
Data privacy..................000. 283
Image recording............seeeeeees 283
Datamemoniesy. « s sscams sv sume ov ene a 0s 283
Transmitted information.............. 284
Accessories and technical
CHANGES... 1... eee eee eee 286
Warranty......... 00-000. e eee eee 286
Audi Literature Shop..............00. 286
Driving in other countries............. 286
Maintenance, repairs, and technical
MOGIFIcAatIONS vase x x mem = x saw x 2 sue 286
Accessories and parts................ 288
Reporting Safety Defects.............. 288
Declaration of compliance for
telecommunications equipment and
electronic systems............---0000- 289
Technical data..................8. 291
Identification data................00. 291
Vehicle dataiscs: = s xews 2s eens sp oes ye 291
Index... 0.2... eee 293
Quick access
Electronic Stabilization Control
(ESC)
= page 102
Anti-lock braking system (ABS) ¥
=> page 103
Anti-lock braking system (ABS) ¥
=> page 103
Steering lock
=> page 100
Motor start system
=> page 87
Transmission
=> page 90
| Hood
=> page 236 Safety systems ¥
> 65
Adaptive cruise assist page
= page 146 Brake system
=> page 93
Safe start monitor pag
=> page 145,
Driver intervention request
=>page 145
Brake pads
=> page 93
Electromechanical parking brake
Lane departure warning =>page 95
=> page 148 Door lock
Lane departure warning => page 31
=> page 148 Tire pressure
Distance warning => page 260
> page 147 Tire pressure ¥
Audi pre sense => page 260
=> page 151,
Intersection assistant
=>page 157
Loose wheel warning
=> page 258
Drive system
Night vision assist => page 92
=> page 132
Drive system
Night vision assist => page 92
=> page 132
Electrical system
Air suspension => page 239
=> page 100
High-voltage battery range
=> page 112
Washer fluid level
=> page 241
Charging system
=> page 112
Loose wheel warning
=>page 258
Windshield wipers
=> page 52
Yellow indicator lights
Central indicator light
=> page 7
Electronic Stabilization Control
(ESC) ¥
=>page 101
Keys
=> page 87
Battery in vehicle key
= page 35
Bulb failure indicator
Electronic Stabilization Control > page 47
(ESC) ¥
=> page 101
4KE012721BB
Sitting correctly and safely
that are seated in a child safety seat that is
appropriate for their weight and age and
that is secured with a safety belt.
In the event of a collision, vehicle occupants
that are not wearing safety belts could be
propelled through the vehicle interior and
collide with vehicle components, such as the
steering wheel, instrument panel, wind-
shield, or doors. In some situations, vehicle
occupants could also be ejected from the ve-
hicle. Vehicle occupants in the rear seats
who do not wear safety belts not only en-
danger themselves, but also other people in
the vehicle.
Only one person may be fastened with a
safety belt at a time. Never secure more
than one person, including children, with a
single safety belt.
Never allow children or infants to ride on an-
other person's lap and be belted into the
safety belt with them.
Insert the belt buckle only in the belt latch
belonging to the corresponding seat, so that
the protective function is not impaired.
To ensure the maximum protective function
of the safety belts, all vehicle passengers
must sit in the correct seating position
=> page 56.
Check the condition of your vehicle’s safety
belts regularly. If you find damage to the
belt webbing, the belt connections, the re-
tractor, or the buckle, have the damaged
safety belt replaced by an authorized Audi
dealer or authorized Audi Service Facility.
The safety belts must not be removed or
modified in any way. Do not attempt to re-
pair the safety belts yourself.
Safety belts that are strained during an acci-
dent, and thus stretched, must be replaced
by an authorized Audi dealer or authorized
Audi Service Facility.
Correct safety belt positioning
B4H-0751
Fig. 58 Safety belt positioning for pregnant women
:
B4L-1296
Fastened safety belts only offer optimal protec-
tion during an accident and reduce the risk of se-
rious injury or death when they are positioned
correctly. Furthermore, the correct safety belt
position holds the vehicle occupant in place so
that a deployed airbag can provide maximum
protection. Therefore, always fasten the safety
belt and make sure it is positioned correctly
> fig. 57.
To position the safety belt correctly, make sure
that:
— The lap portion of the safety belt lies across the
lap
—The shoulder portion of the safety belt lies over
the center of the shoulder
— The safety belt always rests flat and securely on
the body
For pregnant women, the safety belt must rest
evenly across the chest and as low and flat as
possible on the lap, so that no pressure is applied
to the lower abdomen. This should be done
throughout the entire pregnancy > fig. 58.
61
>
Stowing and using
— Never secure a child safety seat to the tie-
downs.
— Never leave your vehicle unattended, espe-
cially if the luggage compartment lid is
open. Children could enter the luggage com-
partment and close the luggage compart-
ment lid from the inside. This creates the
risk of fatal injury, since the children would
be locked in and may not be able to escape
by themselves.
— Do not allow children to play in or on the ve-
hicle. Close and lock the luggage compart-
ment lid as well as all other doors when you
leave the vehicle.
— Never transport passengers in the luggage
compartment. Every passenger must be cor-
rectly secured with the safety belts in the
vehicle > page 60.
— Be careful when releasing the backrest and
folding
it forward. To reduce the risk of be-
ing pinched, pay attention and check when
folding backrests forward.
— The backrest must be securely latched so
objects cannot slide forward out of the lug-
gage compartment during sudden braking.
— The backrest must be latched securely to en-
sure that the safety belt is protecting the
center seating position.
— Always pull forward on the backrest to make
sure it is check if it is correctly locked in
place.
@ Note
—To reduce the risk of damage, move the rear
head restraints down > page 60 before fold-
ing the rear backrests forward.
— When folding the backrest forward, make
sure the outer safety belts are in the belt
guide recess so that they do not get pinched
in the backrest lock and damaged. Other ob-
jects
should be removed from the rear
bench seat to protect the backrest from
damage.
— If you move the front seat back when the
rear seat backrest is folded forward, you
could damage the head restraints on the
rear seat.
78
— Make sure that the heating grid strips for
the rear window defogger are not damaged
by abrasive objects.
— Let the luggage compartment cover roll up
slowly to reduce the risk of damage.
— Let the partition net roll up slowly to pre-
vent damage.
@) Tips
— The tire pressure must be adapted to the
load > page 253.
— You can purchase straps at specialty stores.
Luggage compartment cover
Applies to: vehicles with luggage compartment cover
Fig. 74 Luggage compartment: removing the luggage
compartment cover
Follow the safety precautions > page 77.
> To attach the luggage compartment cover, pull
the cover out by the handle @ and secure it in
the mounting eyelets (2) on the side trim pan-
els.
> To remove the luggage compartment cover,
pull both levers (3) in the direction of the arrow
and remove the cover upward.
4KE012721BB
Driving
Range display
Aa
ey Peron eae RAX-0100
)
Crue
=i)
3
=
Fig. 86 Range monitor (diagram)
You can display the projected range of the vehi-
cle.
> Applies to: MMI: Select on the home screen:
VEHICLE > Vehicle information.
> You may need to scroll down to the Range
monitor display.
@® Range potential (value)
@ Range potential (graphic)
@®) Total range (graphic)
@ Total range (value)
® Range mode
Range potential: the value indicates an addition-
al amount of distance that can be gained by turn-
ing off certain convenience functions. The con-
venience functions with high energy usage are
listed on the display.
Range mode: to maximize the current range, you
can use the button to set the vehicle to a mode
with less energy consumption. For example, this
switches off convenience functions and reduces
the drive power and maximum speed. You can ex-
it this mode by either pressing the button again,
pressing the Audi drive select* button, or switch-
ing off the ignition.
@) Tips
— The range can also be displayed in the in-
strument cluster under the “Vehicle infor-
mation” tab.
— The values given are based on the latest
consumption values.
Vehicle sound
The electric drive system generates considerably
less noise than a combustion engine. An artificial
engine sound is generated when driving electri-
cally so that the vehicle can be heard from the
outside when driving. The vehicle sound auto-
matically fades out at higher speeds when the
sounds from the tires and wind start increasing.
ZA WARNING
Other road users may not be able to defini-
tively hear electric vehicles when they are
driving. This increases the risk of an accident
particularly when driving in areas with little
traffic, when maneuvering, or when driving in
reverse.
aati ele eyi ata aed (Tare Ag
Taare)
The amount of energy usage, the environmental
impact, and the wear on the drive system,
brakes, and tires depend largely on your driving
style. Note the following information for efficient
and environmentally-conscious driving:
— Select the Audi drive select* efficiency mode
=> page 98.
— Turn off electrical equipment that is not need-
ed, for example seat heating*.
— Anticipate upcoming traffic situations while
driving to avoid unnecessary acceleration and
braking. Use the efficiency assist* > page 135.
— Brake early and evenly to use recuperation.
— Avoid driving at high speeds.
— Avoid adding extra weight to the vehicle if pos-
sible, for example by not leaving roof racks or
bike racks installed when they are not needed.
— Have maintenance performed regularly on the
vehicle.
— Do not drive with winter tires during the summ-
er.
— Make sure the tire pressure is correct
=> page 253.
91
4KE012721BB
Driving dynamic
Suspension*
The suspension > page 99 adjusts to be tighter
or more comfort-oriented when it comes to
damping of uneven spots on the road.
The vehicle ground clearance is adjusted by the
air suspension* based on the setting.
Suspension
Adaptive dampers
Applies to: vehicles with suspension control
The adaptive dampers are an electronically-con-
trolled damping system. The firmness of the sus-
pension will adapt to the driving conditions and
the driving situation. The settings depend on the
selected Audi drive select* mode.
Air suspension
Applies to: vehicles with air suspension
The air suspension is an electronically-controlled
suspension and leveling system. The firmness of
the suspension will adapt to the driving condi-
tions and the driving situation. The system balan-
ces out changes in load. The vehicle level will also
adapt gradually to the vehicle speed in order to
reduce the wind resistance at high speeds and in-
crease the ground clearance at low speeds. The
settings depend on the selected Audi drive se-
lect* mode.
Displaying the vehicle level
> Applies to: MMI: Select on the home screen:
VEHICLE > Audi drive select.
The filled-in boxes represent the current vehicle
level. The more boxes that are filled in, the high-
er the ground clearance. The box that corre-
sponds with the current vehicle level will flash
while the vehicle is lifting or lowering. The target
level is indicated by a red outline.
Raising the vehicle
> Applies to: MMI: Select on the home screen:
VEHICLE > Audi drive select.
> Press Raise to reach the highest vehicle level
and thus the maximum ground clearance.
>» Press Lower to lower the vehicle down again.
The Audi drive select* mode will be changed if
necessary when the vehicle is raised.
The vehicle will lower when at speeds of approxi-
mately 22 mph (35 km/h) and lower. This func-
tion may only be used temporarily when in-
creased ground clearance is necessary. It is not
intended for long drives.
C) Note
When transporting the vehicle on a road carri-
er, rail carrier, ship carrier, or other carrier, it
may only be secured at the running surfaces
of the tires (circumference). Securing the ve-
hicle at the axle components, suspension
struts, or towing eyes is not permitted be-
cause the pressure in the air suspension
struts can change during transport. The vehi-
cle might not be secured sufficiently if this
happens.
Ground clearance
The vehicle height and clearance can be influ-
enced by the following factors:
— Change in temperature
— Change in load
— Change to the Audi drive select* mode
— Lifting and lowering via the air suspension*
Z\ WARNING
To reduce the risk of injury, make sure no one
gets pinched when the vehicle level is chang-
ing, for example when cleaning the under-
body or the wheel housings.
@) Note
Always make sure there is enough clearance
above and below the vehicle. This is especially
important for entrances with height restric-
tions, for example, before driving into under-
ground garages. You could also scrape the
ground when driving over the edges of curbs
or on steep ramps, which could damage your
vehicle.
99
4KE012721BB
Trailer towing
The permitted tongue weight of your vehicle can
be found in the vehicle documentation or in
=> page 292.
Load distribution
Poor cargo load and distribution can negatively
impact vehicle handling. Load the trailer based
on the following criteria as much as possible:
— Store objects in the vehicle luggage compart-
ment, if possible. The vehicle should always
carry the heaviest possible load and the trailer
should have the lightest possible load.
— Distribute the load in the trailer so that the
heavy objects are as close to the axle as possi-
ble.
— Secure objects so that they do not slide.
— Utilize the maximum permitted tongue weight
if possible.
Tires
Set the tire pressure on your vehicle for a “full
load”; see the tire pressure sticker > page 253. If
necessary, also adjust the tire pressure on the
trailer according to the manufacturer's specifica-
tions.
The trailer and the vehicle should be equipped
with winter tires when driving in winter tempera-
tures.
Outside mirrors
If you cannot see the traffic behind the trailer
with the standard exterior mirrors, then you
must attach additional exterior mirrors. Adjust
them so you have a sufficient visibility behind
you.
Exterior lighting
Follow the legal regulations for lighting on your
trailer that are applicable in the country where
you are operating the vehicle. Contact an author-
ized Audi dealer or authorized Audi Service Facili-
ty for more information.
Before you start driving, check all lighting equip-
ment on the trailer while it is hitched to the vehi-
cle.
The headlight range control automatically ad-
justs the light range of the headlights.
Safety chains
Make sure the safety chains are correctly applied
when pulling a trailer. The chains should hang
enough so that the trailer can drive around
curves. However, they must not touch the
ground.
Air suspension
The Audi drive select* comfort mode > page 98
must be selected before you adjust the tongue
weight on the trailer and hitch the trailer >@,
=> page 99.
For vehicles with a retrofitted trailer hitch, you
must switch on the air suspension trailer mode
manually.
Applies to: MMI: Select on the home screen: VE-
HICLE > Settings & Service > Air suspension:
trailer.
Switch it off again when you are no longer towing
a trailer.
When using carrier systems that are mounted di-
rectly on the trailer hitch ball head, you can also
switch trailer mode off manually.
If you must drive on roads that are in poor condi-
tion, you can raise the vehicle again after hitching
the trailer or after adjusting the tongue weight
> page 99.
You can also increase ground clearance by select-
ing the Audi drive select* offroad or allroad
modes > page 98.
Vehicle levels below the values set in the comfort
level will no Longer be available, even if you are
lowering the vehicle manually.
ZA WARNING
— Never turn off trailer mode while driving
when a trailer is hitched, because then the
restrictions for controlling the vehicle level
will be turned off.
— Driving with a trailer on unpaved roads when
the vehicle is raised may change the vehicle
handling. Adapt your speed.
121
4KE012721BB
Wheels
@) US DOT number (TIN) and
manufacture date
The manufacture date is listed on
the tire sidewall (it may only ap-
pear on the inner side of the tire):
DOT... 2218...
means, for example, that the tire
was produced in the 22nd week of
the year 2018.
Audi Original Tires
Audi Original equipment tires
with the designation “AO” have
been specially matched to your
Audi. When used correctly, these
tires meet the highest standards
for safety and handling. An au-
thorized Audi dealer or author-
ized Audi Service Facility will be
able to provide you with more in-
formation.
(Q) Mud and snow capability
“M/S” or “M+S” indicates the tire
is suitable for driving on mud and
snow. /\ indicates a winter tire.
Composition of the tire cord
and materials
The number of plies indicates the
number of rubberized fabric lay-
ers in the tire. In general: the
more layers, the more weight a
tire can carry. Tire manufacturers
must also specify the materials
used in the tire. These include
steel, nylon, polyester and other
materials.
@ Maximum permitted load
This number indicates the maxi-
mum load in kilograms and
pounds that the tire can carry.
@ Uniform tire quality grade
standards for treadwear,
traction and temperature
resistance
Treadwear, traction, and tempera-
ture ranges > page 260.
@ Running direction
The arrows indicate the running
direction of unidirectional tires.
You must always follow the speci-
fied running direction
=> page 274.
Maximum permitted
inflation pressure
This number indicates the maxi-
mum pressure to which a tire can
be inflated under normal operat-
ing conditions.
245