2019 AUDI A4 phone

Audiconnect

Audiconnect
Introduction
Dependingonthecountryandthevehicleequip-
ment,thefollowing functionsmaybeavailable:
—AudiconnectInfotainment
—Audiconnectvehiclecontrol
@)Tips
—AUDIAGprovidesaccesstoservicesfrom
thirdpartyproviders.Permanentavailability
cannotbeguaranteed,becausethatde-
pendsonthethirdpartyprovider.
—Youcanalso findmoreinformationonAudi
connectonlineatwww.audiusa.com.
Audiconnect
Infotainment
Appliesto:vehicleswithAudiconnectInfotainment
WithAudiconnectInfotainmentservices,online
informationistransmitteddirectlytothevehicle.
AnInternetconnectionisrequiredtouseAudi
connectInfotainment.Dependingonthe country
andthevehicleequipment,thefollowingoptions
maybeavailable:

ZAWARNING
To reducetheriskofanaccident,onlyuseAu-
diconnectInfotainmentserviceswhenroad
andtrafficconditionspermit.Alwaysreadand
followthenotesin>page145,Trafficsafety
information.
G)Tips
— ThedataconnectionforAudiconnectInfo-
tainmentservicesispre-configuredatthe
factory.Youcanchangethedataconnection
settingsatanytimeifyouneedtochange
theconfiguration>page192.
—UseoftheLTE*mobilenetworkstandardis
notavailableineverycountry.Contactan
authorizedAudidealerorauthorizedAudi
ServiceFacilityoryourcellphoneservice
providerforadditionalinformation.

186
—AudiconnectInfotainmentservicesareonly
availablewithinthecellphonenetworkcov-
eragefromyourcellphoneserviceprovider.
—Availability,scope,providers,screendisplay,
andcostsofservicesmayvarydependingon
thecountry,model,modelyear,enddevice
andrates.
EmbeddedSIMcard
Appliesto:vehicleswithAudiconnectInfotainmentandan
embeddedSIMcard
ThedataconnectionforAudiconnectInfotain-
mentservicesismadethroughanembeddedSIM
card(eSIMcard)thatisinstalledinthevehicle.
Youcan usetheAudiconnectInfotainmentserv-
icesimmediately.
()Note
—TheconnectioncostsforAudiconnectInfo-
tainmentservicesareincludedintheprice
ofAudiconnectInfotainment.Pleasenote
thatchargesmayapplywhenusingcertain
services.Forexample,thisappliestoInter-
netradio/podcastsorforservicesthatuse
theWi-Fihotspot,suchasonlinemedia
sources.Dependingonthecountry,data
plansmayneedtobepurchasedforthese
services>page194.Foradditionalinfor-
mation,seewww.audiusa.com/myaudi.
—Incertainsituations,theWi-Fihotspotdata
connectionmaybeestablishedasareplace-
mentfortheSIMcardonyourWi-Fidevice.
Thisfeature dependsontheconfiguration
ofyourWi-Fideviceandoperatingsystem.
Thiscouldresultinfeesdepending onyour
cellphoneserviceprovider,especiallyifyou
areusingthisfeaturewhileabroad.Aflat
ratedataplanisstronglyrecommended.For
moreinformation,contactyourcellphone
serviceproviderorrefertotheowner'sman-
ualforyourWi-Fidevice.

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Audiconnect

Audiconnect
Infotainmentservices
Appliesto:vehicleswithAudiconnectInfotainment
Requirement:yourvehiclemustbeconnectedto
theInternet>page186.
SomeAudiconnectInfotainmentservicesmust
beconfiguredthroughyourpersonalmyAudiac-
countbeforeusingthemforthefirsttime.
>Registeratwww.audiusa.com/myaudi.
>AddyourvehicletoyourmyAudiaccount.
>Select:[MENU]button>Audiconnect>right
controlbutton>Login.
>LogintomyAudiinthevehicleusingyoure-
mailaddressandpassword.
@)Tips
—ForsomeAudiconnectInfotainmentserv-
ices,youmayalsohavetoenteryourmyAu-
diaccessinformationwhenaccessingserv-
icesintheMMI.
—SomeAudiconnectInfotainmentservices
mustbeactivatedatwww.audiusa.com/
myaudi.
—Regardlessofthekeyuserandadditional
users,youcanonlyconnectonemyAudiac-
count
toyourvehicle.


—Tomakeloggingineasierinthevehicle,you
willreceivean8-digitmyAudiPINasanal-
ternativetoyourmyAudipasswordafteryou
havecreatedamyAudiaccount.
—Fordetailedinformationonconfiguration,
visitwww.audiusa.com/myaudi.
NeeemerCelta
Appliesto:vehicleswithAudiconnectInfotainment

>Select:the[MENU]button>Audiconnect.
AlistofalloftheavailableAudiconnectInfotain-
mentservicesisshownontheInfotainmentsys-
temdisplay.
Youcanalsofilterthe AudiconnectInfotainment
servicesbycategory:

Notavailableinalllanguages.

>Select:[MENU]button>Audiconnect>left
controlbutton>forexample,Navigationfor
theAudiconnectInfotainmentservicesinthe
Navigationmenu.
ETtated
Appliesto:vehicleswith AudiconnectInfotainment

>Select:[MENU]button>Audiconnect>desired
AudiconnectInfotainmentservice>rightcon-
trolbutton.

DependingontheequipmentandtheAudicon-
nectInfotainmentserviceselected,thefollowing
basicfunctionsmaybeavailable:
Saveaspreview
YoucanalsoseeapreviewoftheselectedAudi
connectInfotainmentservicesontheAudicon-
nectInfotainmenthomepage.
Showonmap
Youcanshowselectedcontentsonthemapand
usethemforrouteguidance.
Login
See>page187.
Readout!)
YoucanallowtheMMItoreadouttheselected
contents.
Call
If aphonenumberwasassignedtoanentry,you
cancallthenumber,forexampletoreservetick-
ets.
Refresh
ThecontentsfortheselectedAudiconnectInfo-
tainmentservicearerefreshed.
Startrouteguidance
If alocationwassavedwithanentry,youcan use
itasthenavigationdestination.Routeguidance
startsimmediately.>
187

Audiconnect

AboutAudiconnect
Hereyouwillfindlegalinformationregarding
AudiconnectInfotainmentusage.
Login
See>page187.
Connectionmanager
See>page241.
Licensesubscription
Thevalidityandexpirationdateofyourlicenses
aredisplayed.
Refresh
ThecontentoftheselectedAudiconnectInfo-
tainmentserviceortheentireAudiconnectInfo-
tainmentlistisupdated.
Dataprivacy
Requirement:theignitionmustbe switchedon.
Location,vehicle,andpersonaldataaretransmit-
tedwhenusingAudiconnectservices.
Allowingsendingofdata
—SelectandconfirmActivatedataconnection.
Thedatamoduleforthe useofallAudiconnect
serviceswillbeactive.
Restrictingsendingofdata
—SelectandconfirmActivateprivacy.Thedata
connectionislimitedordeactivateddepending
ontheequipment.ThemajorityofAudiconnect
serviceswillnotbeavailable.
Thefollowinginterfacesarenotaffectedbythis
setting:Bluetooth,BluetoothLowEnergy(BLE),
Wi-Ficonnection,Audismartphoneinterface
(ASI),NearFieldCommunication(NFC),charging
communication(e-tron),ElectronicTollCollect
(ETC),ifequipped.
@)Note
Youareresponsibleforallprecautionstaken
fordataprotection,anti-virusprotection,and
protectionagainstlossofdataon mobilede-

))Dependsonthecountryand equipment. Theseservices
are availableforalimitedtime.
190
vicesthatareusedtoaccesstheInternet
throughtheWi-Fihotspot.
(i)Tips
—Ifthetransmissionofdataislimited,data
willstillbetransmittedtoverifysubscrip-
tions.
—Ifthetransmissionofdataislimited,itwill
havethefollowingeffectsontheexchange
ofdataforAudiconnectservicesandemer-
gencycalls,ifequipped:
—Theemergencycallfunctionwillremain
availablewithoutrestrictionsandwillcon-
tinuetotransmitdata.
—Ifanonlineroadsideassistancecallisini-
tiated,nodatawillbetransmitted,buta
callwillbemade.
—IftheGeofencingAlert,SpeedAlert,
and/orValetAlertserviceshavebeenacti-
vatedbythekeyuser,thentheywillre-
mainavailablewithoutrestrictionsand
continuetotransmitdata.
Audiconnectvehicle
controlservices
Appliesto:vehicleswithAudiconnectvehiclecontrol
WithAudiconnectvehiclecontrolservices)),you
canutilizevariousservicesusingthemyAudiapp
oronlineatwww.audiusa.com/myaudi.
(i)Tips
—Accessingspecificdataorcontrollingfunc-
tionsremotelydependsonthechargelevel
ofthevehiclebattery.Therefore,these
functionsonlyhavelimitedavailabilityafter
switchingofftheignition.
—AneSIMcardestablishestheInternetcon-
nectionforAudiconnectvehiclecontrol
services.Thecostsforthisareincludedin
thepriceofAudiconnectvehiclecontrol
services.Thecellphonenetwork,forexam-
ple,mustbeavailabletousetheseservices.

Audiconnect

Vehiclestatusreport
Thisservicetransfersdriverinformationsystem
datatoaserver.Dependingonthevehicleequip-
ment,certaindatamaybeaccessed,suchasthe
remainingrangeormileage.Thevaluesmaydif-
ferfromthevaluesdisplayedinthevehicle.
Car Finder
Thisservicetransmitstheparkinglocationtoa
serverwhentheignitionisswitchedoff.Thevehi-
clelocation,yourlocation,ortheroutetoyour
vehiclecanbedisplayed.Thenewparkingloca-
tioncannotbedeterminedwiththisserviceifthe
vehicleismovedaftershuttingthevehicleoff
andwithoutswitchingtheignitiononandoff
again,forexampleifthevehicleistowedorsto-
len.
—DeactivatingandactivatingCarFinder:select:
MENU]>Audiconnect>Carfinder.

OnlineAudiservicerequest
Requirement:theservicemustbeactivatedon-
lineatwww.audiusa.com/myaudiandanauthor-
izedAudidealerorauthorizedAudiservicefacili-
tymustbeselected.
Thisservicetransmitsservice-relevantdatato
yourselectedauthorizedAudidealerorauthor-
izedAudiservicefacility.Theywillcontactyou
beforeyournextserviceappointment.
StolenVehicleLocator
Thisserviceassistsyouinlocatingyourvehicleif
itisstolen.
—Contactthepolice.YoureceiveaCaseID.
—Calltheservicehotlineandgiveyour CaseID.
Theservicehotlinewillforwardtheestablished
datatothepolice.YoureceivetheAudiService
hotlinenumberwhenyoupurchaseyourvehicle.
GeofencingAlert
Requirement:akeyusermustbesetinthevehi-
cle>page191.
Thisserviceallowsyoutosetpermittedandfor-
biddenzonesforyourvehicleaswellassettime
limitsforthesezones.Ifyourvehicleleavesa
permittedzoneorentersaforbiddenzone,you
192
willbenotifiedwithapushnotificationand/oran
e-mail.
SpeedAlert
Requirement:akeyusermustbesetinthevehi-
cle>page191.
Youcansetuptotwospeedlimitsforyourvehi-
cleusingthis service.Ifyourvehicleexceedsaset
speedlimit,youwillbenotifiedwithapushnoti-
ficationand/ore-mail.
ValetAlert
Requirement:akeyusermustbesetinthevehi-
cle>page191.
Ifyougiveyourvehicletoaparkingservice,you
cansetazoneandaspeedlimitusingthemyAu-
diapp.Ifthevehicleleavesthezoneorexceeds
thespeedlimit,youwillbenotifiedwithapush
notificationand/ore-mail.

ZA\WARNING
Donotignoremessagesandwarningorindi-
catorlightsthatturnoninthevehiclebe-
causeoftheinformationinthevehiclestatus
report.Thiscouldlead tobreakdownsinon
theroad,accidentsandseriousinjuries.

G)Tips
Forsomeservices,youcanselectifyouwould
liketobenotifiedwithapushnotification
and/orane-mail.
Settings
Cellphonenetwork
>Select:[MENU]button>Audiconnect>right
controlbutton>Connectionmanager.
>Select:rightcontrolbutton>Onlinesettings>
Dataconnectionsettings.


Dependingonthecountry,vehicleequipment,
andconnectiontype,thefollowing functionsmay
beavailable:
Dataconnectionsettings
UsingtheDataconnectionsettingsmenu,you
cansetwhenthesystemshouldconnecttothe>

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Audiconnect

Internet.TheInternetconnectiondisconnects
automaticallyoncethe requested Audiconnect
Infotainmentservicenolongerrequiresanydata.
—Connectionsetup:youcanselectwhenadata
connection should beestablished.
—Audiconnect(MMI):whenthisfunctionis
switchedon,adataconnectionisautomatically
establishedinordertouseAudiconnectInfo-
tainmentservices.
—Wi-Fidevices:whenthisfunctionisswitched
on,youcanallowordenyInternet connections.
@)Note
Alwaysfollow theinformationfoundin>@in
Wi-Fisettingsonpage193.
G)Tips
Formoreinformationonroamingcharges,
contactyourcellphoneserviceprovider.
Wi-Fisettings
Appliesto:vehicleswithWi-Fihotspot
Youcanuse theMMIasaWi-Fihotspottocon-
nect
uptoeight Wi-FidevicestotheInternet.
Requirement:theignitionmustbe switchedon.

>Select:[MENU]button>Telephone>rightcon-
trolbutton>Wi-Fisettings.

Dependingonthecountryandthevehicleequip-
ment,thefollowing functionsmaybeavailable:
Wi-Fi
Whenthisfunctionisswitchedon,theMMIWi-Fi
hotspotisactiveandvisibletootherdevices(for
example,laptopsandcellphones).Youcancon-
nectyourWi-FidevicetotheMMIandusetheIn-
ternetconnectionifnecessary.Ifyouswitchoff
theWi-FiintheMMI,theWi-Fihotspotwillbe
deactivated.Therefore,anyotherdevices access-
ingtheWi-Fihotspotwillnolongerbeconnected
totheWi-Fi.
Networkkey
TheWi-Ficonnectionbetweenyourvehicleand
yourWi-Fideviceisencrypted.Toestablishacon-
nection,youmustenterthefollowingvalues
whensettingupyourwirelessdevice.Youcan
changethemifnecessary.
—Accesspoint(SSID):nameoftheWi-Finet-
work.
—Password:arandompasswordwassetatthe
factoryintheMMI.Thepasswordcanbe
changed.Theencryptionmethodrequiresa
passwordtobeatleasteightcharacterslong.
Chooseasecurepassword.
—Visibletoothers:yourWi-Finetworkvisibility
can be switchedonoroff.

Z\WARNING
—Itisonlysafe tousetablets,laptops,mobile
devicesandothersimilardeviceswhenthe
vehicleisstationarybecause,likeallloose
objects,theycouldbethrownaroundthein-
sideofthevehicleinacrashandcauseseri-
ousinjuries.Storethesetypesofdevicesse-
curelywhiledriving.
—Toreducetheriskofanaccident,use theAu-
diconnectInfotainmentserviceswithaWi-
Fihotspotonlyintherearseatwhentheve-
hicleisinmotion,oronlywhenthevehicleis
stationary.
—Donotuseanywirelessdevicesonthefront
seatswithinrangeoftheairbagswhiledriv-
ing.Also readthewarningsinthechapter
=page265,Frontairbags.
—Asthedriver,donotallowusageoftheWi-
Fihotspottodistractyoufromdriving,as
thiscouldincreasetheriskofanaccident.
CG)Note
—Incertainsituations,theWi-Fihotspotdata
connectionmaybeestablishedasareplace-
mentfortheSIMcardonyourWi-Fidevice.
Thisfeaturedependsontheconfiguration
ofyourWi-Fideviceandoperatingsystem.
Thiscouldresultinfeesdependingonyour
cellphoneserviceprovider,especiallyifyou
areusingthisfeaturewhileabroad.Aflat
ratedataplanisstronglyrecommended.For
moreinformation,contactyourcellphone
serviceproviderorrefertotheowner'sman-
ualforyourWi-Fidevice.

193
>

Audiconnect

—Appliesto:embeddedSIMcardusage:The
connectioncostsforAudiconnectInfotain-
mentservicesareincludedinthepriceof
AudiconnectInfotainment.Pleasenote
thatchargesmayapplywhenusingcertain
services.Forexample,thisapplies toInter-
netradio/podcastsorforservicesthatuse
theWi-Fihotspot,suchasonlinemedia
sources.Depending onthecountry,data
plansmayneedtobepurchasedforthese
services>page194.Foradditionalinfor-
mation,seewww.audiusa.com/myaudi.
—Youareresponsibleforallprecautionstaken
fordataprotection,anti-virusprotection,
andprotectionagainstlossofdataonmo-
biledevicesthatareusedtoaccesstheIn-
ternetthroughtheWi-Fihotspot.
@Tips
InvehicleswithoutAudiconnectInfotain-
ment,theuseoftheWi-Fihotspotisonly
possiblefortheWi-Fiaudioplayer*.Adata
connectiontotheInternetcannot beestab-
lished.
Dataplans)
Appliesto:vehicleswith dataplans
Requirement: youmusthavecreatedamyAudi
accountatwww.audiusa.com/myaudi.Yourvehi-
clemustberegisteredinyourmyAudiaccount.
Youcanpurchasedataplansatwww.audiusa.
com/myaudi.

Z\WARNING
—Asthedriver,donotallowusageoftheWi-
Fihotspottodistractyoufromdriving,as
thiscouldincreasetheriskofanaccident.
—Itisonlysafe tousetablets,laptops,mobile
devices,andothersimilardeviceswhenthe
vehicleisstationarybecause,likeallloose
objects,theycouldbethrownaroundthein-
sideofthevehicleinacrashandcauseseri-
ousinjuries.Storethesetypesofdevicesse-
curelywhiledriving.


))_Notavailableineverymarket.
194

—Donotuseanywirelessdevicesonthefront
seatswithinrangeoftheairbagswhiledriv-
ing.Also readthewarningsinthechapter
=page265,Frontairbags.

@)Note
ReadtheinformationaboutAudiconnect,and
besuretonotetheconnectivitycostssection
=>)inWi-Fisettingsonpage193.
G)Tips
—Pleasenotethatanyvehiclepassengercan
deletetheSIMowner.
— Theassociatedvehicleisnotautomatically
deletedfromthecustomerportalforthe
cellphoneserviceproviderwhenyoudelete
theSIMownerinthevehicle.Ifsellingyour
vehicle,youshoulddeletethevehiclefrom
thecustomerportalforthecellphoneserv-
iceprovidertoavoidbeingchargedforaddi-
tionalpurchases.
DataPrivacy
Appliesto:vehicleswith AudiconnectInfotainment
AUDIAGcollects,uses,storesandsharesyour
personalinformation,suchascontactdata,vehi-
cledata,usagedata,drivingdataandprecisege-
olocation,inordertoprovideyouwiththeprod-
uctsandservicesyouhavepurchasedorrequest-
ed,andforanumberofotherpurposes,forex-
ample,totrackqualityissues,toperformance
andsafety,tomeetourinternalcomplianceorle-
galrequirementsandtomarkettocustomers
andpotentialcustomers.Foramorecomplete
listofthedatawecollect,howweuseitandwith
whomweshareit,pleasevisityourAudination-
al/salesregionwebsiteatwww.audi.com.
Thecollection,useandsharingmayvarydepend-
ingonyourmodelandmodelyear,yoursubscrip-
tionstatus,ortheserviceoffering.Forexample,
collection,useandsharingmayvarybetweenAu-
diconnectservices,ifyouhavedesignatedakey
user,orifyouaredrivingamodelequippedwith
persistentdatalogging.Please reviewthe>

Emergencycall

Emergencycall
Introduction
Appliesto:vehicleswithemergencycallfunction
Dependingonthe countryandthevehicleequip-
ment,thefollowing functionsmaybeavailable.
Withtheemergencycall,youcancallforhelpin
dangeroussituationsasquicklyaspossible.Use
thisfunctionwhenemergencyhelpisneeded
=>page196.
Withonlineroadsideassistance,youcanrequest
assistanceifthereisabreakdownoraminoracci-
dent>page197.
@Tips
—TheservicesareprovidedthroughaSIM
cardinstalledinthevehicle.Thecostofthe
callanddataconnectionsisincludedinthe
priceoftheservices.Servicesareprovided
assumingthatthecellphonenetworkre-
quiredfortheinstalledSIMcardisfunction-
ingandavailable foruse.Theavailableserv-
icessetby AudiAGareonlyavailablewithin
thecellphonenetworkcoverageareafor
thecellphoneserviceprovider selectedby
AudiAG.
—Youcanfindwhatdatawillbetransferredat
www.audiusa.com.
—Theseservicescannot bedeactivatedusing
thesettingsintheInfotainmentsystem.
Emergencycall
Appliesto:vehicleswithemergencycallfunction
Anemergencycallisacombinationofdatatrans-
missionandaphonecall.Thedatatransmission
fromyourvehicleforwardsimportantinforma-
tion,suchasthevehicleandpositiondata,tothe
emergencycallcenter.
G)Tips
Theavailabilityoftheservicesofferedde-
pendsonthecountryandmaychangeinthe
future.
196
Makinganemergencycall
Appliesto:vehicleswithemergencycallfunction
Theemergencycallcanbemadetwodifferent
ways.

Fig.181Frontheadliner:coverfortheemergencycallbut-
ton
Requirement:theLED@)mustbegreen.
Manualemergencycall
Requirement:theignitionmustbeswitchedon.
>Tapthecover(@)toopenit.
>Pressandholdtheemergencycallbuttonuntil
theLED@)blinksgreen.Theemergencycall
willbemade.
>Iftheemergencycallbuttonispressedbymis-
take,thenpressitagainimmediatelyandhold
ituntiltheLEDstaysgreen.Theemergencycall
willbecanceled.
Automaticemergencycall
Thevehicleelectricalsysteminitiatesanauto-
matic emergencycallundercertaincircumstan-
ces,forexampleifanairbagdeploys.TheLEDin
theemergencycallbutton(2)blinksgreen.The
emergencycallwillbe made.Itcannotbecan-
celed.
TheLEDindicatesthestatusofthesystemasfol-
lows:
—Green-theemergencycallfunctionisavaila-
ble.
—Red-thereisamalfunctionintheemergency
callfunction.ContactanauthorizedAudidealer
orauthorizedAudiServiceFacility.Anemergen-
cycallcannotbemade.
—Off-theemergencycallfunctionisnotavaila-
ble,perhapsbecausenonetworkisavailable.>

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Emergencycall

@)Tips
Iftheemergencycalliscanceledduetoa
poorconnection,thenthesystemautomati-
callytriestoconnectagain.
Messages
Appliesto:vehicleswithemergencycallfunction
S&SEmergencycallfunction:malfunction!Re-
strictedfunctionality.PleasecontactService
Ifthisindicatorlightturnsonandthismessage
appears,the emergencycallfunctionisrestrict-
ed.Forexample,youcannotcalltheemergency
callcenter,butdatamaystill betransmittedun-
dercertaincircumstances.Drivetoanauthorized
AudidealerorauthorizedAudiServiceFacilityim-
mediatelytohavethemalfunctioncorrected.
&Emergencycallfunction:malfunction!Func-
tionunavailable.PleasecontactService
Ifthisindicatorlightturnsonandthismessage
appears,youcannotmakeanemergencycall.
DrivetoanauthorizedAudidealerorauthorized
AudiServiceFacilityimmediatelytohavethe
malfunctioncorrected.
Onlineroadside
assistance
Appliesto:vehicleswithonlineroadsideassistance
Anonlineroadsideassistancecall)) isacombina-
tionofdatatransmissionandaphonecall.The
datatransmissionfromyourvehicleforwardsim-
portantinformationtotheAudiservicecenter,
suchasthevehicleandpositiondata.

D_Theavailabilityoftheservicesoffereddependsonthe
countryandmaychangeinthefuture.
Callingonlineroadsideassistance
Appliesto:vehicleswithonlineroadsideassistance

RAZ-0443
+o

Fig.182Frontheadliner:onlineroadsideassistancebut-
ton
Callingonlineroadsideassistance
>Pressthebutton().TheLEDinthebutton
turnsred.Theonlineroadsideassistancecall
willbemade.
>Ifyoupressthebutton@)bymistake,then
pressitagain.Or
>SelectandconfirmCancelorEndcallintheIn-
fotainmentsystem.
Audiincidentassistance
Aminoraccidentmaybedetectedbythevehicle
electricalsystem.Youhavethe optionofselect-
ingbetweenCallonlineroadsideassistanceor
Makeemergencycall.
>Selectoneoftheoptionsandconfirmitby
pressingthecontrolknob.
@)Tips
Iftheroadsideassistancecalliscanceleddue
toapoorconnection,thenthecallmustbe
madeagain.
197