2018 VOLVO XC90 TWIN ENGINE service schedule

MAINTENANCE AND SERVICE
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603
Scheduling service and repairs
4
This service offers a convenient way to schedule
service and workshop appoints directly from the
vehicle. When it is time for service, and in certain cases if
the vehicle requires repairs, a message will be
displayed in the instrument panel and at the top
of the center display. The time for service is
determined by how much time has elapsed, the
number of hours the engine has run, or the dis-
tance driven since the last service.
To use the service
• Create a Volvo ID and register the Volvo ID
to the vehicle.
• To select a Volvo retailer you would like to
contact, go to www.volvocars.com and log in.
• To send and receive appointment informa-
tion, the vehicle must be connected to the
Internet 5
.
Book serviceWhen you schedule service from your vehicle, the
information is sent via your Internet connection 5
.
Submit an appointment request whenever you
need service or when a message regarding the
need for service or repairs has been displayed in the instrument panel and at the top of the center
display. 1.
Open the Car status app from App view in
the center display.
2. Tap the Appointments button.
3. Tap the Request appointment button.
4. Check that your Volvo ID is correct.
5. Make sure your preferred Workshop is cor-
rect.
6. In the Tap to write information to the
Workshop field, you can provide details on
what you would like performed during the
visit or other important information to your
workshop. 7.
Tap the Send appointment request but-
ton.
>

You will receive an appointment sugges-
tion to your vehicle within a couple of
days 6
. You will also receive the same
message via email and when you log in to
www.volvocars.com.
On some markets, the message in the
instrument panel indicating that the vehi-
cle requires service will go out once the
appointment request has been sent.
8. Tap Cancel request if you would like to
cancel your request.
The appointment request contains information
about your vehicle that helps the workshop plan
for your visit.
The retailer will send you a digital appointment
suggestion. Information about your retailer is also
available in the vehicle so that you can contact
your workshop at any time.
Accepting an appointment suggestionWhen the vehicle has received an appointment
suggestion, a message will be displayed at the
top of the center display.
1. Tap the message. 3
Certain markets only.
4 Certain markets only.
5 There may be a charge for transmitting data over the Internet, depending\
on your service plan.
6 Timespan may vary depending on market.

||MAINTENANCE AND SERVICE
* Option/accessory.
604 2. To accept the suggested appointment, tap
Accept. To decline the suggested appoint-
ment, tap Send new proposal or Decline.
For some markets, the system reminds you when
an appointment time is approaching and the navi-
gation system 7
can also guide you to the work-
shop at the appointed time.
Related information
• Vehicle status (p. 602)
• Sending vehicle information to the workshop
(p. 604)
• Navigating in the center display's views
(p. 115)
• Volvo ID (p. 26)
• Internet-connected vehicle* (p. 529) Sending vehicle information to the
workshop
8
Vehicle-related information can be sent at any
time from the vehicle, e.g. if you schedule a visit
to a workshop and would like to assist your
workshop by providing additional basic informa-
tion. Sending vehicle information is not the same
as scheduling service. 1.
Open the Car status app from App view in
the center display.
2. Tap the Appointments button.
3. Tap the Send vehicle data button.
>

A message confirming that vehicle-related
information has been sent will appear at
the top of the center display. You can
cancel data transmission by tapping the
checkbox in the activity indicator.
Information is sent via the vehicle's Inter-
net connection 9
. Vehicle information can be accessed by any
retailer if they are provided with your vehicle iden-
tification number (VIN
10
).
Vehicle information contentsThe most recently saved vehicle-related informa-
tion will be sent (the last time the vehicle was
turned on). This includes information regarding:
• service requirements
• time since last service was performed
• function status
• fluid levels
• mileage (odometer reading)
• Vehicle Identification Number (VIN 10
)
• software version
• diagnostic information.
Related information
•Scheduling service and repairs (p. 603)
• Vehicle status (p. 602)
• Navigating in the center display's views
(p. 115)
• Internet-connected vehicle* (p. 529) 7
For vehicles with Sensus Navigation*.
8 Certain markets only.
9 There may be a charge for transmitting data over the Internet, depending\
on your service plan.
10 Vehicle Identification Number.

MAINTENANCE AND SERVICE
610Engine oil
For the recommended service intervals and war-
ranties to be applied, an approved engine oil
must be used. Volvo recommends: If the engine oil is not checked regularly and the
level becomes low, this could cause serious
engine damage.
CAUTION
To satisfy the requirements for the engine's
service intervals, all engines are factory-filled
with a specially adapted synthetic engine oil.
Great care has been put into the choice of oil,
with consideration given to service life, starta-
bility, fuel consumption and environmental
impact.
For the recommended service intervals to
apply, an approved engine oil must be used.
Only use the prescribed oil grade to top off or
change the oil. Otherwise, there is a risk of
the vehicle's service life, startability, fuel con-
sumption and environmental impact being
affected.
Failure to use engine oil of the prescribed
grade and viscosity could cause damage to
engine-related components. Volvo Car Corpo-
ration disclaims warranty liability for such type
of damage.
Volvo recommends entrusting oil changes to
an authorized Volvo workshop.
Volvo uses different systems to warn if the oil
level is too low/high or the oil pressure is low. On
engine variants with an oil pressure sensor, awarning symbol is displayed in the instrument
panel when oil pressure is low . On engine
variants with an oil level sensor, the warn-
ing symbol in the instrument panel and display
messages are used to alert the driver. Some
engine variants have both systems. Contact a
Volvo retailer for more information.
Change the engine oil and oil filter according to
the schedule specified in the Warranty and Main-
tenance Records Information booklet. Oils of a
higher grade than that specified may be used. If
the vehicle is driven in adverse conditions, Volvo
recommends using an oil with a higher grade
than that specified.
Related information
• Checking and filling engine oil (p. 611)
• Engine oil specifications (p. 662)

MAINTENANCE AND SERVICE
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611
Checking and filling engine oil
The engine oil level is monitored by an electronic
oil level sensor. Filler pipe
12
.
It may be necessary to top up engine oil between
regularly scheduled services.
No action is necessary with regard to engine oil
level until a message appears in the instrument
panel.
WARNING If this symbol is shown together
with the message
Engine oil level
Service required, visit a workshop – an authorized Volvo workshop is
recommended. The oil level may be too high.
CAUTION If this symbol is shown together
with a message about low oil level,
for example
Engine oil level low
Refill 1 liter, fill only with the indi-
cated volume, e.g. 1 liter (1 quart).
WARNING Do not spill oil on the hot exhaust pipes as
this could cause a fire.
Viewing oil level in the center displayThe oil level can be viewed using the electronic
oil level gauge in the center display once the
vehicle has been started. The oil level should be
checked regularly.
1.
Open the Car status app from App view in
the center display.
2. Tap Status to display the oil level. Oil level graphic in the center display.NOTE
The system cannot directly detect changes
when the oil is filled or drained. The vehicle
must have been driven approximately 30 km
(20 miles) and have been stationary
5 minutes on a level surface and with the
engine off before the correct oil level will be
displayed.
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Engines with an electronic oil level sensor do not have a dipstick.