||MAINTENANCE AND SERVICE
* Option/accessory.
602
NOTE Data downloading can affect other services
such as transfer data, e.g. web radio. If the
affect on other services is experienced as
problematic, the download can be interrupted.
Alternatively, it may be appropriate to switch
off or cancel other services.
NOTE
An update can be interrupted when the igni-
tion is switched off and the vehicle is left.
However, the update does not have to be
completed before the vehicle is left as the
update is resumed the next time the vehicle is
used.
Updating all system software
–
Select Install all at the bottom of the list.
To avoid displaying a list, select Install all via the
System updates button.
Updating individual system software
–Select Install to choose the software you
would like to download.
Canceling software download
– Tap the checkbox in the activity indicator that
replaced the
Install button when the down-
load began. Note that only a download can be cancelled. An
installation cannot be cancelled once it has
begun.
Deactivating the background search for
software update
Automatic background searching for software
updates is activated as the default factory setting,
but the function can be deactivated.
1. Tap Settings in the center display's Top
view.
2.
Tap System Download Center
.
3. Tap to deselect Auto Software Update.
Related information
•Download Center (p. 601)
• Internet-connected vehicle* (p. 529)
• Navigating in the center display's views
(p. 115) Vehicle status
The vehicle's general status can be displayed in
the center display along with the option to
schedule service 3
.
The
Car status app is started
from the center display's App
view and has four tabs: •
Messages - status messages
• Status - engine oil level check
• TPMS - tire inflation pressure check
• Appointments - appointment information
and vehicle information 3
.
Related information
• Handling messages saved from the instru-
ment panel (p. 107)
• Checking and filling engine oil (p. 611)
• Tire pressure monitoring system* (p. 559)
• Scheduling service and repairs (p. 603)
• Sending vehicle information to the workshop
(p. 604)
• Navigating in the center display's views
(p. 115)
MAINTENANCE AND SERVICE
}}
603
Scheduling service and repairs
4
This service offers a convenient way to schedule
service and workshop appoints directly from the
vehicle. When it is time for service, and in certain cases if
the vehicle requires repairs, a message will be
displayed in the instrument panel and at the top
of the center display. The time for service is
determined by how much time has elapsed, the
number of hours the engine has run, or the dis-
tance driven since the last service.
To use the service
• Create a Volvo ID and register the Volvo ID
to the vehicle.
• To select a Volvo retailer you would like to
contact, go to www.volvocars.com and log in.
• To send and receive appointment informa-
tion, the vehicle must be connected to the
Internet 5
.
Book serviceWhen you schedule service from your vehicle, the
information is sent via your Internet connection 5
.
Submit an appointment request whenever you
need service or when a message regarding the
need for service or repairs has been displayed in the instrument panel and at the top of the center
display. 1.
Open the Car status app from App view in
the center display.
2. Tap the Appointments button.
3. Tap the Request appointment button.
4. Check that your Volvo ID is correct.
5. Make sure your preferred Workshop is cor-
rect.
6. In the Tap to write information to the
Workshop field, you can provide details on
what you would like performed during the
visit or other important information to your
workshop. 7.
Tap the Send appointment request but-
ton.
>
You will receive an appointment sugges-
tion to your vehicle within a couple of
days 6
. You will also receive the same
message via email and when you log in to
www.volvocars.com.
On some markets, the message in the
instrument panel indicating that the vehi-
cle requires service will go out once the
appointment request has been sent.
8. Tap Cancel request if you would like to
cancel your request.
The appointment request contains information
about your vehicle that helps the workshop plan
for your visit.
The retailer will send you a digital appointment
suggestion. Information about your retailer is also
available in the vehicle so that you can contact
your workshop at any time.
Accepting an appointment suggestionWhen the vehicle has received an appointment
suggestion, a message will be displayed at the
top of the center display.
1. Tap the message. 3
Certain markets only.
4 Certain markets only.
5 There may be a charge for transmitting data over the Internet, depending\
on your service plan.
6 Timespan may vary depending on market.
||MAINTENANCE AND SERVICE
* Option/accessory.
608 Hood completely closed. The illustration is generic -
details may vary according to vehicle model.
WARNING
Never drive with the hood open!
If there are any indications while driving that
the hood is not completely closed, stop imme-
diately and close it securely.
Related information
•
Engine compartment overview (p. 609)
• Door and seat belt reminders (p. 51) Climate control system service
Service and repairs on the air conditioning sys-
tem should only be done by an authorized work-
shop.
Troubleshooting and repairsThe air conditioning system contains a fluores-
cent tracer substance. Ultraviolet light is used to
search for leaks in the system.
Volvo recommends contacting an authorized
Volvo workshop.
Vehicles with R134a refrigerant
WARNING
The air conditioning system contains the
refrigerant R134a under pressure. Service
and repairs to the system should only be done
by an authorized workshop.
Related information
•
Volvo's service program (p. 598) Replacing a windshield with head-
up display*
Vehicles with a head-up display have a special
type of windshield that meets the requirements
for displaying projected information.
Volvo recommends contacting an authorized
Volvo workshop for assistance replacing the
windshield. The correct type of replacement
windshield must be used in order for the head-up
display to function properly.
Related information
•
Head-up display* (p. 142)
• Cleaning the head-up display* (p. 634)
MAINTENANCE AND SERVICE
609
Engine compartment overview
This overview shows some service-related com-
ponents. Some of the components included in the vehi-
cle's electric drive system are located in the
engine compartment. Exercise caution when
accessing the engine compartment and only
touch what is required for normal maintenance.
WARNING Orange wiring may only be handled by quali-
fied personnel.
WARNING
Several components in the vehicle work with
high voltage that can be hazardous in case of
an incorrect procedure.
• Do not touch anything that is not clearly
described in this Owner's Manual.
• Be careful when checking/filling fluids in
the engine compartment. The layout of the engine compartment may vary depend-
ing on model and engine variant.
Coolant expansion tank
Brake fluid reservoir (located on the driver's
side)
Washer fluid filler pipe
11 Fusebox
Air filter
Engine oil filler pipe
WARNING Bear in mind that the cooling fan (located at
the front of the engine compartment behind
the radiator) may start or continue running
automatically up to about 6 minutes after the
engine is turned off.
Always entrust engine washing to a workshop
– an authorized Volvo workshop is recom-
mended. If the engine is hot, there is a risk of
fire.
WARNING
The ignition system works with extremely high
and dangerous voltages. The vehicle electrical
system should always be in ignition mode 0
when work in being performed in the engine
compartment.
Do not touch any spark plugs or ignition coils
when the vehicle electrical system is in igni-
tion mode II or when the engine is warm.
Related information
•
Opening and closing the hood (p. 607)
• Filling washer fluid (p. 650)
• Refilling coolant (p. 612)
• Fuses in the engine compartment (p. 622)
• Checking and filling engine oil (p. 611)
• Ignition modes (p. 427) 11
Fill the washer fluid at regular intervals, e.g. when refueling.
MAINTENANCE AND SERVICE
610Engine oil
For the recommended service intervals and war-
ranties to be applied, an approved engine oil
must be used. Volvo recommends: If the engine oil is not checked regularly and the
level becomes low, this could cause serious
engine damage.
CAUTION
To satisfy the requirements for the engine's
service intervals, all engines are factory-filled
with a specially adapted synthetic engine oil.
Great care has been put into the choice of oil,
with consideration given to service life, starta-
bility, fuel consumption and environmental
impact.
For the recommended service intervals to
apply, an approved engine oil must be used.
Only use the prescribed oil grade to top off or
change the oil. Otherwise, there is a risk of
the vehicle's service life, startability, fuel con-
sumption and environmental impact being
affected.
Failure to use engine oil of the prescribed
grade and viscosity could cause damage to
engine-related components. Volvo Car Corpo-
ration disclaims warranty liability for such type
of damage.
Volvo recommends entrusting oil changes to
an authorized Volvo workshop.
Volvo uses different systems to warn if the oil
level is too low/high or the oil pressure is low. On
engine variants with an oil pressure sensor, awarning symbol is displayed in the instrument
panel when oil pressure is low . On engine
variants with an oil level sensor, the warn-
ing symbol in the instrument panel and display
messages are used to alert the driver. Some
engine variants have both systems. Contact a
Volvo retailer for more information.
Change the engine oil and oil filter according to
the schedule specified in the Warranty and Main-
tenance Records Information booklet. Oils of a
higher grade than that specified may be used. If
the vehicle is driven in adverse conditions, Volvo
recommends using an oil with a higher grade
than that specified.
Related information
• Checking and filling engine oil (p. 611)
• Engine oil specifications (p. 662)
MAINTENANCE AND SERVICE
}}
611
Checking and filling engine oil
The engine oil level is monitored by an electronic
oil level sensor. Filler pipe
12
.
It may be necessary to top up engine oil between
regularly scheduled services.
No action is necessary with regard to engine oil
level until a message appears in the instrument
panel.
WARNING If this symbol is shown together
with the message
Engine oil level
Service required, visit a workshop – an authorized Volvo workshop is
recommended. The oil level may be too high.
CAUTION If this symbol is shown together
with a message about low oil level,
for example
Engine oil level low
Refill 1 liter, fill only with the indi-
cated volume, e.g. 1 liter (1 quart).
WARNING Do not spill oil on the hot exhaust pipes as
this could cause a fire.
Viewing oil level in the center displayThe oil level can be viewed using the electronic
oil level gauge in the center display once the
vehicle has been started. The oil level should be
checked regularly.
1.
Open the Car status app from App view in
the center display.
2. Tap Status to display the oil level. Oil level graphic in the center display.NOTE
The system cannot directly detect changes
when the oil is filled or drained. The vehicle
must have been driven approximately 30 km
(20 miles) and have been stationary
5 minutes on a level surface and with the
engine off before the correct oil level will be
displayed.
12
Engines with an electronic oil level sensor do not have a dipstick.
||MAINTENANCE AND SERVICE
612
NOTE
If the conditions for measuring oil level are
not properly fulfilled (time after engine shut-
down, vehicle inclination, ambient tempera-
ture, etc.) the message
No value available
will be shown in the center display. This does
not mean that anything is wrong in the vehi-
cle systems.
Related information
• Engine oil (p. 610)
• Engine oil specifications (p. 662)
• Ignition modes (p. 427)
• Vehicle status (p. 602) Refilling coolant
Coolant helps keep the combustion engine at
the right operating temperature. The heat trans-
ferred from the engine to the coolant can be
used to warm the passenger compartment.
When refilling coolant, follow the instructions on
the package. Never fill the cooling system with
only water. The risk of freezing is increased with
too low or too high amounts of coolant.
If there is coolant under the vehicle, smoke from
the cooling system, or if more than 2 liters (about
2 quarts) of coolant has been added to the sys-
tem, there could be something wrong with the
cooling system and starting the vehicle could
damage the engine. Call a tow truck and do not
attempt to start the engine.
WARNING The coolant may be very hot. Never unscrew
the cap when the coolant is hot. If coolant
must be filled, unscrew the expansion tank
cap slowly to relieve overpressure. Coolant expansion tank.
MAINTENANCE AND SERVICE
}}
* Option/accessory. 613Lift the rubber strip by pressing it inward into
the engine compartment.
Remove the plastic cover by folding out the
catch and lifting the cover upward.
Unscrew the expansion tank cap and fill
coolant as needed. The level should be
between the MIN and MAX marks on the
expansion tank.
CAUTION •
Mix the coolant with water of acceptable
quality. If you are unsure of the quality of
the water, use a Volvo-recommended
premixed coolant.
• Make sure the coolant mixture is 50%
water and 50% coolant.
• Only use coolants with corrosion protec-
tion recommended by Volvo.
• To help ensure sufficient corrosion pro-
tection in the system, only use new cool-
ant when replacing larger components in
the cooling system.
• Never run the engine unless the cooling
system is properly filled. An improperly
filled cooling system could lead to high
temperatures and cracks in the cylinder
heads.
• High levels of chlorine, chlorides and
other salts may cause corrosion in the
cooling system.
Related information
•Engine compartment overview (p. 609)
• Coolant specifications (p. 663) Replacing bulbs
Halogen headlights are not available on all mod-
els and markets. Contact a Volvo retailer for
more information.
LED 13
bulbs must be replaced by a workshop.
An authorized Volvo workshop is recommended.
NOTE For information on lights not mentioned in
this article, contact a Volvo dealer or a certi-
fied Volvo service technician.
NOTE
Exterior lighting such as headlights and tail-
lights may develop temporary condensation
on the inside of the lens. This is normal. All
exterior lighting is designed to resist this.
Condensation is normally vented out of the
lamp housing once the light has been lit for
some period of time.
NOTE
Bulbs for active curve lighting* contain traces
of mercury and should therefore always be
submitted to a certified Volvo service techni-
cian. 13
LED (Ligth Emitting Diode)