Food, medicine and other items that are sensitive to heat or cold could be either damaged or
rendered useless by the air flowing out of the vents.
Never leave food, medicines or other temperature-sensitive objects in front of the vents.
Switching the auxiliary heater and ventilation on and off
First read and observe the introductoryinformation and safety warnings
The auxiliary heater can be operated only when the ignition is switched off. If the ignition is switched
on while the auxiliary heater is working, the auxiliary heater continues to run to provide additional
heat.
Switching on the auxiliary heater
Press the immediate heat button in the air conditioning block Front controls
OR: press the button on the remote control Remote control
OR: program the departure time Programming the auxiliary heater and ventilation
The auxiliary heater heats the vehicle interior to at least 22
The auxiliary heater will not switch on if the 12-volt vehicle battery is low or the fuel tank is empty.
Switching off the auxiliary heater manually
Press the immediate heat button in the air conditioning block Front controls
OR: press the button on the remote control Remote control
OR: touch the function button on the Infotainment system Programming the auxiliary heater
Auxiliary heater switches off automatically
When the programmed departure time is reached, or after the programmed operating period has
elapsed Programming the auxiliary heater and ventilation
When the indicator lamp lights up (fuel gauge) Fuel gauge
If the charge level of the 12-volt vehicle battery is too low 12-volt vehicle battery
The auxiliary heater runs on for a short time after it has been switched off manually or automatically
so that the remaining fuel in the system can be burnt off.
When the vehicle is at a standstill, the auxiliary heater can be activated up to three times in
succession for the maximum operating duration.
e date and time set in the vehicle are correct Time
Open the Auxiliary heater menu.
Touch the Set function button.
Select one of the memory locations for a Departure time.
Touch the Activate function button.
Manual air conditioning system: the programmed departure time determines the time at which
the auxiliary heater or ventilation should switch off. The point at which the heating or ventilation
process starts is determined depending on the programmed running time.
Climatronic: on the basis of the programmed departure time, the vehicle automatically
calculates the start time for heating or ventilation to the currently set temperature depending on
the outside temperature.
Press the Running time function button under Adjust in order to select the running time when the
auxiliary heater is switched on using the immediate heat button or remote control.
Checking programming
If a departure time has been activated, the LED in the immediate heat button will light up on the
Climatronic control panel for approximately 10 seconds after the ignition is switched off.
WARNING
Never program the auxiliary heating system so that is switched on and run in unventilated or
enclosed spaces. Among other things, the emissions from the auxiliary heater contain carbon
monoxide, which is an odourless and colourless poisonous gas. Carbon monoxide can cause people
to lose consciousness. It can also cause death.
Remote control
Fig. 93 Auxiliary heater: remote control (left) with battery compartment (right).
First read and observe the introductoryinformation and safety warnings
riven by the engine and generates electrical power for convenience consumers
such as the air conditioning system, windscreen heating and ventilation. Saving electrical energy is
easy, e.g.:
Open the windows and doors before driving at high outside temperatures and drive for a short
distance with a window open. Only then switch the air conditioning system on.
Switch the convenience consumers off as soon as they have served their purpose.
WARNING
Adapt your speed and distance from the vehicles ahead to suit visibility, weather, road and traffic
conditions.
Inform yourself about other ways of protecting the environment. Think Blue. is the global
Volkswagen trademark for sustainability and environmental compatibility.
Your Volkswagen dealership can provide you with further information on maintenance and energy-
efficient replacement parts, e.g. new tyres.
Think Blue. Trainer.
The Think Blue. Trainer analyses and visualises your driving style and helps you to drive more
economically.
Fig. 98 In the Infotainment system: Think Blue. Trainer.
Key to Fig. 98
Blue Score:
The higher the displayed value on a scale from 0 to 100, the more efficient your driving style. A blue
border symbolises an efficient and constant driving style. A grey border indicates an inefficient
driving style.
move unpredictably.
Any objects protruding from the luggage compartment must be marked to ensure that they are
visible to other road users. Comply with legal regulations.
If items protrude out of the luggage compartment, never use the boot lid to wedge them into place
or hold them in position.
If you have to drive with the boot lid open, you must remove any carriers and the loads attached to
them from the boot lid.
WARNING
Poisonous exhaust fumes could enter the vehicle interior when the boot lid is open. This could result
in loss of consciousness, carbon monoxide poisoning, serious injury and accidents.
You should always drive with the boot lid closed in order to prevent poisonous exhaust fumes from
entering the vehicle.
If exceptional circumstances require you to drive with an open boot lid, you must do the following to
reduce the amount of poisonous exhaust fumes that could enter into the vehicle:
Close all windows and the glass roof.
Switch off the air recirculation mode of the heating and fresh air system or air conditioning system.
Open all vents in the dash panel.
Switch the blower for the heating and fresh air system or for the air conditioning system to the
highest setting.
NOTICE
The vehicle height, and possibly the length, are different when the boot lid is open.
Driving through water
Please follow these points in order to prevent damage to your vehicle when driving through water,
for example on flooded streets:
Check how deep the water is before driving through it. The water may be no higher than the lower
edge of the body
Do not drive faster than walking speed.
Never stop the vehicle, reverse or switch off the engine while in water.
Oncoming vehicles will create waves that could increase the water level for your vehicle to such an
extent that it is not safe to drive through the water.
Always deactivate the start/stop system manually when driving through water Start/stop system
A minimum engine temperature has been reached.
Vehicles with Climatronic: the temperature of the vehicle interior is within the preset
temperature range, and the humidity level is not too high.
The defrost function of the air conditioning system is not switched on.
The charge level of the 12-volt vehicle battery is sufficient.
The temperature of the 12-volt vehicle battery is not too low or too high.
The vehicle is not on a steep uphill or downhill gradient.
Vehicles with DSG dual clutch gearbox: the steering wheel is not turned too sharply.
The windscreen heating is not switched on.
Reverse gear is not engaged.
Park Assist is not active.
When the conditions for automatic engine switch-off are fulfilled only during a stationary phase, the
engine can also switch off subsequently, e.g. after switching off the defrost function.
Conditions for an automatic restart
The engine can start automatically under the following conditions:
If the temperature inside the vehicle substantially increases or decreases.
If the vehicle starts rolling.
If the electrical voltage of the 12-volt vehicle battery drops.
If the steering wheel is moved.
As a general rule, the engine always starts again automatically when required by the detected
situation and for the vehicle.
Conditions that require a manual engine start
The engine must be started manually in the following conditions:
If the driver door is opened.
If the bonnet is opened.
Manually deactivating and activating the start/stop system
Press the button in the centre console Fig. 102to deactivate the system manually. If the
start/stop system has been deactivated, the indicator lamp in the button lights up.
Press the button in the centre console again Fig. 102to activate the system manually once
more.
Introduction
This chapter contains information on the followingsubjects:
Setting a driving profile
Individually adapting a driving profile
Troubleshooting
By selecting different driving profiles, the driver can adapt the characteristics of the vehicle systems
to the current driving situation, the desired ride comfort and an economical driving style. The
adaptable vehicle systems include the running gear, engine management system or the air
conditioning system.
Different driving profiles can be selected depending on the vehicle equipment level. The effect on
the vehicle setup in the individual driving profiles varies according to the vehicle equipment.
The Comfort driving profile is available only for vehicles with adaptive chassis control (DCC).
The setting options available depend on the type of drive. Vehicles with front-wheel drive have
onroad driving profiles, while vehicles with all-wheel drive have additional offroad driving profiles
Setting a driving profile
The driving profile can be changed when the vehicle is stationary or while driving
selecting a driving profile, the vehicle settings (excluding engine settings) are switched to the new
driving profile immediately. When traffic conditions allow, briefly take your foot off the accelerator
to activate the newly selected driving profile for the engine also.
WARNING
Selecting a driving profile while the vehicle is in motion can distract you from the road and cause
accidents.
Some settings can be stored in the user accounts of the personalisation function and therefore
change automatically when the user account changes Personalisation
Setting a driving profile
Fig. 110 In the lower section of the centre console: driving profile selection button.
Carry out servicing work in accordance with the specifications.
Fluids in the air conditioning system
Refrigerant in the air conditioning system
The sticker in the engine compartment provides information about the type and quantity of the
refrigerant used in the vehicle's air conditioning system. The sticker is located in the front part of the
engine compartment close to the refrigerant filler neck.
Symbol and description:
Warning: the air conditioning system must be serviced only by qualified personnel.Type of
refrigerant.Type of lubricating oil.See workshop information (available only for Volkswagen
dealerships).The air conditioning system must be serviced only by qualified personnel.
Flammable refrigerant.Ensure correct disposal of all components and never install components
removed from end-of-life vehicles or recycled components in the vehicle.
Lubricating oil in the air conditioning system
The air conditioning system contains up to 210 ml of lubricating oil. The exact specification and
information about the lubricating oil quantity in the air conditioning system are available from the
following website:
https://erwin.volkswagen.de
WARNING
The air conditioning system must be serviced only by qualified personnel in order to ensure safe
handling of the system.
NOTICE
-of-life
vehicles or from recycling sources.
-of-
life vehicles or from recycling sources.
Radio reception and aerials
The aerials for radio reception can be installed at various locations in the vehicle:
side windows.