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piece wheel bolts: use only two-piece wheel bolts.
Lifting the vehicle with the jack
Fig. 205 Jacking points.
Fig. 206 Jack fitted at the rear on the left-side of the vehicle.
First read and observe the introductoryinformation and safety warnings
The jack may be positioned only at the reinforcements on the underbody, which are located behind
the markings on the body Fig. 205
working on
Checklist
For your own safety, carry out the following points in the specified order
Choose a firm and level surface suitable for lifting the vehicle.
Switch off the engine. Select a gear on vehicles with a manual gearbox or move the selector lever to
position P on vehicles with DSG
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cle when the engine is running, or if the vehicle is tilted to one side or on a
gradient.
cause the vehicle to fall off the vehicle jack.
WARNING
Ignoring any of the items on this important safety checklist can lead to accidents and severe injuries.
Changing a wheel
Fig. 207 Changing a wheel: removing the wheel bolts with the screwdriver handle.
First read and observe the introductoryinformation and safety warnings
Removing a wheel
Preparations for changing a wheel
Wheel bolts
Lifting the vehicle with the jack
Fig. 207
wheel bolts and place them on a clean surface.
Fitting the spare wheel or temporary spare wheel
y attention to the tyre direction of rotation Tyre lettering and tyre type
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in the display of the instrument cluster serves as a reminder for the due date of the next service
event.
Your vehicle will receive either the fixed service or flexible service for the oil change service,
depending on the vehicle equipment, the engine type and the operating conditions.
How do I know which type of service my vehicle needs?
Fig. 210(arrow) Technical data
Service eventa) PR No. Service type Service interval
Oil change service QI1 Fixed Every 5,000 km or 1 yearb).
QI2 Every 7,500 km or 1 yearb).
QI3 Every 10,000 km or 1 yearb).
QI4 Every 15,000 km or 1 yearb).
QI6 Flexible According to service interval display.
Inspection According to service interval display.
Observe the information on engine oil specifications according to VW standards Engine oil
Features of the flexible service
With the flexible service, you only need to have an oil change service carried out if your vehicle
requires one. Individual operating conditions and personal driving style are taken into account in
order to determine this point in time. An important part of the flexible service is the use of LongLife
engine oil instead of conventional oil.
Observe the information on engine oil specifications according to VW standards Engine oil
If you do not wish to have the flexible service, you can opt for the fixed service instead. However, a
fixed service can affect your service costs. Your service advisor will be pleased to help.
Service interval display
Scheduled services at Volkswagen are displayed in the service interval display in the instrument
cluster Service interval displayor in the Vehicle settings menu in the Infotainment system
Vehicle settings menues that include
an oil change or inspection. When an individual service is due, additional work that is due can also be
carried out, e.g. changing brake fluid and spark plugs.
a) Information is stated for vehicles used under normal operating conditions.
b) Whichever comes first.
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The scope of service includes all maintenance work that is necessary in order to keep your vehicle
roadworthy (depending on the operating conditions and vehicle equipment, e.g. engine, gearbox or
service fluids). The maintenance work is divided into inspection work and servicing work. You can
find out what work is required in detail for your vehicle:
Inspection work
Electrics
-volt vehicle battery: check and replace if necessary.
Engine/gearbox
tem: check.
-belt: check.
Running gear
heck.
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heck.
Body
Servicing work
In addition to the inspection work (depending on the operating conditions and vehicle equipment,
e.g. engine, gearbox or service fluids), further servicing work must be performed on your vehicle.
The work is dependent on either time and/or mileage.
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be
increased as the brake discs and pads will be wet, or possibly iced up in winter.
-ice the brakes by performing careful braking manoeuvres. Do not endanger any other
road users when doing this.
NOTICE
Serious vehicle damage can be caused if the vehicle is not washed correctly.
could freeze up.
NOTICE
Painted parts and surfaces with a matt finish, unpainted plastic parts, headlight lenses and tail light
clusters can be damaged if the vehicle is not washed correctly.
-painted vehicle only in a textile car wash.
-painted surfaces with hot wax.
-painted surfaces.
Wash the vehicle only in specially designated washing areas. This prevents any waste water
contaminated with oil from entering the sewerage system.
Caring for and cleaning the vehicle exterior
Fig. 211 Between the engine compartment and the windscreen: plenum chamber (illustration).
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Fig. 212 At the rear of the vehicle: rear view camera system in the Volkswagen badge or in the
number plate light (illustration).
The following overview contains recommendations for cleaning and care of individual vehicle
components
Windows, glass surfaces:
Remove wax residue, e.g. from care products, using the Volkswagen Genuine cleaning cloth -
000 096 166 A - or a suitable glass cleaner.
Use a hand brush to remove snow and ice. If you use a plastic scraper, move it in one direction only.
Use the Volkswagen Genuine de-icing agent (- 000 096 322 -) to remove ice.
Wiper blades:Wiper blades
Paint:
Always treat surfaces carefully in order to prevent damage to the paint coat. Use a clean, soft cloth
and a mild soap solution1) or cleaning clay to remove any light dirt immediately, e.g. deposits, insect
residue, or cosmetics.
Repair minor paint damage with a touch-up pen. Refer to the vehicle data sticker for the paint code
Technical data
n deposits with a soap solution. Then remove any deposits with
cleaning clay.
Volkswagen Genuine hard wax (- 000 096 317 -).
cleaning to remove dirt and dust.
Plenum chamber, engine compartment:
Remove leaves and other loose objects with a vacuum cleaner or by hand Fig. 211
of the engine compartment should always be performed by a qualified workshop
Water that has entered the plenum chamber via a manual process (e.g. from a high-pressure
cleaner) can cause considerable damage to the vehicle.
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-icing agent (- 000 096 322 -) for de-icing. Do
not use door lock de-icer containing grease solvents.
WARNING
The engine compartment of any motor vehicle is a hazardous area. All work in the engine
compartment carries the risk of injury, scalding, accidents and fire.
and safety precautions Safety notes for working in the engine compartment
NOTICE
Incorrect cleaning and care can cause vehicle damage.
tools.
NOTICE
The drainage channels for the plenum chamber may get blocked by leaves and dirt. Water that does
not drain away could get into the vehicle interior.
The durability and colourfastness of decorative and protective films can be affected by
environmental influences such as direct sunlight, moisture, air pollution, stone impact etc.
Decorative films may show signs of use or ageing after about one to three years, protective films
after about two to three years. In very hot climates, decorative films may start to fade within a year
and protective films within two years.
1) null
2) Mild soap solution: a maximum of two tablespoons neutral soap diluted in one litre of water.
Vehicle interior care and cleaning
The following overview contains recommendations for cleaning and care of individual vehicle
components
Windows:
Clean with a glass cleaning agent and then wipe dry using a clean chamois cloth or a lint-free cloth.