Page 414 of 520
4148-1. Essential information
WARNING
■If the engine has to be turned off while driving
● Power assist for the brakes and steering wheel will be lost, making the
brake pedal harder to depress and the steering wheel heavier to turn.
Decelerate as much as possible before turning off the engine.
● Never attempt to remove the key, as doing so will lock the steering wheel. 
         
        
        
     
        
        Page 415 of 520
4158-2. Steps to take in an emergency
8
When trouble arises
If your vehicle needs to be towed
The following may indicate a problem with your transmission. Contact
your Toyota dealer or commercial towing service before towing.
● The engine is running but  the vehicle does not move.
● The vehicle makes an abnormal sound.
Do not tow with a sling-type truck
to prevent body damage.
If towing is necessary, we re commend having your vehicle
towed by your Toyota dealer or commercial towing service,
using a wheel-lift type truck or flatbed truck.
Use a safety chain system for all towing, and abide by all state/
provincial and local laws.
Situations when it is necessary to contact dealers before towing
Towing with a sling-type truck 
         
        
        
     
        
        Page 418 of 520
4188-2. Steps to take in an emergency
Insert the towing eyelet into the hole and tighten partially by hand.
Tighten down the towing eyelet securely using a wheel nut wrench
or hard metal bar.
Securely attach cables or chains to the towing eyelet.
Take care not to damage the vehicle body.
Enter the vehicle being towed and start the engine.
If the engine does not start, turn the engine switch to the “ON” p\
osition.
Shift the shift lever to N and release the parking brake.
When the shift lever cannot be sh ifted (automatic transmission):
→ P.  1 5 1
■While towing
If the engine is not running, the power assist for the brakes and steering will
not function, making steering and braking more difficult.
■ Wheel nut wrench
Wheel nut wrench is installed in the luggage. ( →P. 434)
3
Ty p e  AType B
4
Ty p e  AType B
5
6
7 
         
        
        
     
        
        Page 419 of 520

4198-2. Steps to take in an emergency
8
When trouble arises
WARNING
Observe the following precautions. 
Failure to do so may result in death or serious injury.
■When towing the vehicle
■ While towing
● When towing using cables or chains, avoid sudden starts, etc. which place
excessive stress on the towing eyelets, cables or chains. The towing eye-
lets, cables or chains may become damaged, broken debris may hit peo-
ple, and cause serious damage.
● Do not turn the engine switch to the “LOCK” position. 
There is a possibility that the steering wheel is locked and cannot be oper-
ated.
■ Installing towing eyelets to the vehicle
Make sure that towing eyelets are installed securely.
If not securely installed, towing eyelets may come loose during towing.
NOTICE
■To prevent damage to the vehicle when towing using a wheel-lift type
truck
● Do not tow the vehicle from the rear when the engine switch is in the
“LOCK” position or the key is removed.
The steering lock mechanism is not strong enough to hold the front wheels
straight.
● When raising the vehicle, ensure adequate ground clearance for towing at
the opposite end of the raised vehicle. Without adequate clearance, the
vehicle could be damaged while being towed.
■ To prevent damage to the vehicle when towing with a sling-type truck
Do not tow with a sling-type truck, either from the front or rear.
■ To prevent damage to the vehic le during emergency towing
Do not secure cables or chains to the suspension components.
Be sure to transport the vehicle with the
front wheels raised or with all four wheels
raised off the ground. If the vehicle is
towed with the front wheels contacting
the ground, the drivetrain and related
parts may be damaged. 
         
        
        
     
        
        Page 420 of 520

4208-2. Steps to take in an emergency
If you think something is wrong
●Fluid leaks under the vehicle
(Water dripping from the air  conditioning after use is normal)
● Flat-looking tires or uneven tire wear
● High engine coolant temperature warning light flashes or comes on
● Low engine coolant temperature indicator comes on or does not
come on continuously
● Changes in exhaust sound
● Excessive tire squeal when cornering
● Strange noises related to the suspension system
● Pinging or other noises related to the engine
● Engine misfire, stumbling or running roughly
● Appreciable loss of power
● Vehicle pulls heavily to one side when braking
● Vehicle pulls heavily to one side when driving on a level road
● Loss of brake effectiveness, spon gy feeling, pedal almost touches
the floor
If you notice any of the follow ing symptoms, your vehicle proba-
bly needs adjustment or repair. Contact your Toyota dealer as
soon as possible.
Visible symptoms
Audible symptoms
Operational symptoms 
         
        
        
     
        
        Page 421 of 520
4218-2. Steps to take in an emergency
8
When trouble arises
Fuel pump shut off system
Follow the procedure below to restart the engine after the system is
activated.Turn the engine switch to the “ACC” or “LOCK” position.
Restart the engine.
To minimize the risk of fuel le akage when the engine stalls or
when an airbag inflates upon collision, the fuel pump shut off
system stops the supply of fuel to the engine.
NOTICE
■ Before starting the engine
Inspect the ground under the vehicle. 
If you find that fuel has leaked onto the ground, the fuel system has been
damaged and is in need of repair. Do not restart the engine.
1
2 
         
        
        
     
        
        Page 422 of 520

4228-2. Steps to take in an emergency
If a warning light turns on or a warning 
buzzer sounds
Calmly perform the following actions if any of the warning lights
comes on or flashes. If a light comes on or flashes, but then
goes off, this does not necessarily indicate a malfunction in the
system. However, if this continues to occur, have the vehicle
inspected by your Toyota dealer.
Warning light and warning buzzer list
Warning lightWarning light/Details/Actions
(Except Canada)
(Canada)
Brake system warning light (warning buzzer)*1
• Low brake fluid
• Malfunction in the brake system
This light also comes on when the parking brake is not
released. If the light turns off after the parking brake is fully
released, the system is operating normally.
→ Immediately stop the vehicle in a safe place and con-
tact your Toyota dealer. Continuing to drive the vehi-
cle may be dangerous.
Charging system warning light
Indicates a malfunction in the vehicle’s charging system.
→ Immediately stop the vehicle in a safe place and con-
tact your Toyota dealer.
Low engine oil pressure warning light
Indicates that the engine oil pressure is too low.
→ Immediately stop the vehicle in a safe place and con-
tact your Toyota dealer.
(Red warning light 
flashes or comes on)
High engine coolant temperature warning light
Indicates that the engine is overheating.
As the coolant temperature rises, it changes from flashing
to steady on.
→ P. 453 
         
        
        
     
        
        Page 423 of 520
4238-2. Steps to take in an emergency
8
When trouble arises
(Except Canada)(Canada)
Malfunction indicator lampIndicates a malfunction in:
• The electronic engine control system;
• The electronic throttle control system;
• The electronic automatic transmission control system.
→ Have the vehicle inspected by your Toyota dealer
immediately.
SRS warning light
Indicates a malfunction in:
• The SRS airbag system; 
• The front passenger occupant classification system; or
• The seat belt pretensioner system.
→ Have the vehicle inspected by your Toyota dealer
immediately.
(Except Canada)
(Canada)
ABS warning lightIndicates a malfunction in:
• The ABS;  or 
• The brake assist system.
→ Have the vehicle inspected by your Toyota dealer
immediately.
Electric power steering system warning light 
(warning buzzer)
Indicates a malfunction in the EPS (Electric Power Steer-
ing) system.
→ Have the vehicle inspected by your Toyota dealer
immediately.
Warning lightWarning light/Details/Actions