2018 TOYOTA SIENNA ad blue

317
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PHONE
7
3. WHAT TO DO IF...
1. TROUBLESHOOTING
When using the hands-free system with a Bluetooth® device
If there is a problem with the hands-free system or a Bluetooth® device, first check
the table below.
SymptomLikely causeSolution
Page
Cellular
phoneThis
system
The hands-free sys-
tem or Bluetooth® de-
vice does not work.
The connected de-
vice may not be a
compatible
Bluetooth
® cellular
phone.
For a list of specific
devices which
operation has been
confirmed on this
system, check with
your Toyota dealer or
the following website:
http://www.toyota.com/
entune/
∗⎯
The Bluetooth® ver-
sion of the connect-
ed cellular phone
may be older than
the specified ver-
sion.Use a cellular phone
with Bluetooth® ver-
sion 2.0 or higher (rec-
ommended: Ver.4.1).∗46

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3. WHAT TO DO IF...
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When registering/connecting a cellular phone
SymptomLikely causeSolution
Page
Cellular
phoneThis
system
A cellular phone can-
not be registered.
An incorrect pass-
code was entered
on the cellular
phone.Enter the correct pass-
code on the cellular
phone.
∗⎯
The registration op-
eration has not been
completed on the
cellular phone side.Complete the registra-
tion operation on the
cellular phone (ap-
prove registration on
the phone).
∗⎯
Old registration in-
formation remains
on either this sys-
tem or the cellular
phone.
Delete the existing reg-
istration information
from both this system
and the cellular phone,
then register the cellu-
lar phone you wish to
connect to this system.
∗52
A Bluetooth® connec-
tion cannot be made.
Another Bluetooth®
device is already
connected.
Manually connect the
cellular phone you wish
to use to this system.
⎯49
Bluetooth® function
is not enabled on
the cellular phone.Enable the Bluetooth®
function on the cellular
phone.∗⎯
Automatic
Bluetooth® connec-
tion on this system
is set to off.
Set automatic
Bluetooth® connection
on this system to on
when the engine switch
is in following.
 Vehicles without a
smart key system
The engine switch is in
the “ACC” or “ON” po-
sition.
Vehicles with a
smart key system
The engine switch is in
ACCESSORY or IGNI-
TION ON mode.
⎯54

319
3. WHAT TO DO IF...
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PHONE
7
When making/receiving a call
“The phone is not
connected. Please
check the phone.”
Bluetooth® function
is not enabled on
the cellular phone.Enable the Bluetooth®
function on the cellular
phone.∗⎯
Old registration in-
formation remains
on either this sys-
tem or the cellular
phone.Delete the existing reg-
istration information
from both this system
and the cellular phone,
then register the cellu-
lar phone you wish to
connect to this system.
∗52
SymptomLikely causeSolution
Page
Cellular phoneThis
system
A call cannot be
made/received.Your vehicle is out
of the service area.Move to where
no longer appears on
the display.⎯18
SymptomLikely causeSolution
Page
Cellular phoneThis
system

321
3. WHAT TO DO IF...
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PHONE
7
When using the Bluetooth® message function
SymptomLikely causeSolution
Page
Cellular
phoneThis
system
Messages cannot be
viewed.
Message transfer is
not enabled on the
cellular phone.
Enable message trans-
fer on the cellular
phone (approve mes-
sage transfer on the
phone).
∗⎯
Automatic transfer
function on this sys-
tem is set to off.Set automatic transfer
function on this system
to on.
⎯315
New message notifi-
cations are not dis-
played.
Notification of SMS/
MMS/E-mail recep-
tion on this system
is set to off.Set notification of SMS/
MMS/E-mail reception
on this system to on.
∗307
Automatic message
transfer function is
not enabled on the
cellular phone.Enable automatic
transfer function on the
cellular phone.
∗⎯

322
3. WHAT TO DO IF...
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In other situations
SymptomLikely causeSolution
Page
Cellular
phoneThis
system
The Bluetooth® con-
nection status is dis-
played at the top of
the screen each time
the engine switch is in
following.
 Vehicles without
a smart key sys-
tem
The engine switch is
in the “ACC” or “ON”
position.
Vehicles with a
smart key system
The engine switch is
in ACCESSORY or
IGNITION ON mode.
Connection confir-
mation display on
this system is set to
on.To turn off the display,
set connection confir-
mation display on this
system to off.
⎯54

323
3. WHAT TO DO IF...
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PHONE
7
Even though all con-
ceivable measures
have been taken, the
symptom status does
not change.
The cellular phone
is not close enough
to this system.Bring the cellular
phone closer to this
system.⎯⎯
Radio interference
has occurred.Turn off Wi-Fi® devices
or other devices that
may emit radio waves.⎯⎯
The cellular phone
is the most likely
cause of the symp-
tom.
Turn the cellular phone
off, remove and rein-
stall the battery pack,
and then restart the
cellular phone.
∗⎯
Enable the cellular
phone’s Bluetooth®
connection.
∗⎯
Disable the Wi-Fi®
connection of the cellu-
lar phone.∗⎯
Stop the cellular
phone’s security soft-
ware and close all ap-
plications.
∗⎯
Before using an appli-
cation installed on the
cellular phone, careful-
ly check its source and
how its operation might
affect this system.
∗⎯
∗ : For details, refer to the owner’s manual that came with the cellular phone.
SymptomLikely causeSolution
Page
Cellular
phoneThis
system

389
1. Toyota Entune-OVERVIEW
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Toyota Entune
9
2. TYPE A: FUNCTION ACHIEVED BY USING A SMART PHONE OR DCM
*:via DCM
Of the functions included with Toyota Entune, the Toyota Entune App Suite Con-
nect relies on the use of a smart phone or DCM.
Using a smart phone
 Toyota Entune App Suite Connect enables applicable apps installed on a smart phone to
be displayed on and operated from the screen via a Bluetooth® and USB.
 Toyota Entune App Suite Connect enables applicable apps installed on the system to be
displayed on and operated from the screen.
Via DCM
 Toyota Entune App Suite Connect enables applicable apps installed on the system to be
displayed on and operated from the screen.
A few settings must be performed before Toyota Entune App Suite Connect can be
used. ( →P.392)
*

392
1. Toyota Entune-OVERVIEW
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Perform the settings in the following order.
In order to use Toyota Entune App Suite
Connect, the following must first be per-
formed:
User registration with the service
(→ P.392)
 Download the Toyota Entune App Suite
Connect application onto your smart
phone or the system, and login to the
application. ( →P.392)
 Register the smart phone, on which the
Toyota Entune App Suite
Connect applica-
tion was installed, with the system.
( → P.392)
 Register a Bluetooth
® phone with the
hands-free system. ( →P. 4 3 ) 
Perform user registration at http://
www.toyota.com/Entune/ or register within
the Toyota Entune App Suite Connect
application after you download it onto your
smart phone.
1Download the Toyota Entune App
Suite Connect application to your
smart phone or the system.
2Run the Toyota Entune App Suite Con-
nect application on your smart phone
or the system.
3Enter the information required into the
Toyota Entune App Suite Connect ap-
plication. Login to the application.
PREPARATION BEFORE
USING Toyota Entune App
Suite Connect
SETTINGS REQUIRED TO USE
Toyota Entune App Suite
Connect
1User registration
2Download the Toyota Entune App
Suite Connect application to your
smart phone or the system.
3Register the smart phone with the
system.
USER REGISTRATION
REGISTERING THE Toyota
Entune App Suite Connect
APPLICATION
INFORMATION
● Applications can only be used when the
Toyota Entune App Suite Connect appli-
cation has been downloaded to your
smart phone or the system, and the
application is running.
● Toyota Entune App Suite Connect oper-
ational procedures can also be con-
firmed by visiting
http://www.toyota.com/Entune/
.
● If a Toyota Entune App Suite Connect
application is used while iPod audio/
video is being played back, system
operation may become unstable.