Page 439 of 680
RAV4-HV_OM_OM42B81U_(U)
4396-1. Using the air conditioning system and defogger
6
Interior features
Turns the heated steering wheel
on/off
The indicator light comes on when
the heated steering wheel is oper-
ating.
The heated steering wheel can be used when the power switch is in ON
mode.
Turns seat heater on
Front left seat (high)
Front left seat (low)
Front right seat (high)
Front right seat (low)
The indicator light comes on when
the seat heater is operating.
●The seat heaters can be used when the power switch is in ON mode.
● When not in use, turn the seat heater off by returning the switch to its level
position. The indicator light turns off.
Heated steering wheel
Seat heaters
1
2
3
4
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476
RAV4-HV_OM_OM42B81U_(U)
7-1. Maintenance and care
NOTICE
■To prevent paint deterioration and corrosion on the body and compo-
nents (aluminum wheels etc.)
● Wash the vehicle immediately in the following cases:
• After driving near the sea coast
• After driving on salted roads
• If coal tar or tree sap is present on the paint surface
• If dead insects, insect droppings or bird droppings are present on the
paint surface
• After driving in an area contaminated with soot, oily smoke, mine dust, iron powder or chemical substances
• If the vehicle becomes heavily soiled with dust or mud
• If liquids such as benzene and gasoline are spilled on the paint surface
● If the paint is chipped or scratched, have it repaired immediately.
● To prevent the wheels from corroding, remove any dirt and store in a place
with low humidity when storing the wheels.
■ Cleaning the exterior lights
● Wash carefully. Do not use organic substances or scrub with a hard brush.
This may damage the surfaces of the lights.
● Do not apply wax to the surfaces of the lights.
Wax may cause damage to the lenses.
■ When using an automatic car wash (vehicles with rain-sensing wind-
shield wipers)
Set the wiper switch to off position. If the wiper switch is in “AUTO”, the wip-
ers may operate and the wiper blades may be damaged.
■ When using a high-pressure car wash
● When washing the vehicle, do not let water from the high-pressure washer
directly hit the camera (if equipped) or the area around the camera. Due to
the shock from high-pressure water, it is possible that the device may not
operate normally.
● Do not bring the nozzle tip close to boots (rubber or resin manufactured
cover), connectors or the following parts. The parts may be damaged if
they come into contact with high-pressure water.
• Traction related parts
• Steering parts
• Suspension parts
• Brake parts
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484
RAV4-HV_OM_OM42B81U_(U)
7-2. Maintenance
Vehicle interior
ItemsCheck points
Accelerator pedal• The accelerator pedal should move smoothly(without uneven pedal effort or catching).
Hybrid transmission
“Park” mechanism• When parked on a slope and the shift lever isin P, is the vehicle securely stopped?
Brake pedal
• Does the brake pedal move smoothly?
• Does the brake pedal have appropriate clear-
ance from the floor? ( →P. 616)
• Does the brake pedal have the correct amount of free play? ( →P. 616)
Brakes
• The vehicle should not pull to one side when
the brakes are applied.
• The brakes should work effectively.
• The brake pedal should not feel spongy.
• The brake pedal should not get too close to the floor when the brakes are applied.
Head restraints• Do the head restraints move smoothly andlock securely?
Indicators/buzzers• Do the indicators and buzzers function prop-erly?
Lights• Do all the lights come on?
Parking brake
• Does the parking brake lever move smoothly?
• When parked on a slope and the parkingbrake is on, is the vehicle securely stopped?
Seat belts• Do the seat belts operate smoothly?
• The seat belts should not be damaged.
Seats• Do the seat controls operate properly?
Steering wheel
• Does the steering wheel rotate smoothly?
• Does the steering wheel have the correctamount of free play?
• There should not be any strange sounds com-
ing from the steering wheel.
Page 531 of 680
RAV4-HV_OM_OM42B81U_(U)
5317-3. Do-it-yourself maintenance
7
Maintenance and care
■Front side maker lightsTurn the bulb base counter-
clockwise.
Remove the light bulb.
When installing, reve rse the steps listed.
■Fog lights
To allow enough working
space, turn the steering
wheel to the opposite side of
the bulb to be replaced.
Remove the screws from the
fender liner.
1
2
3
1
2
Page 543 of 680

543
RAV4-HV_OM_OM42B81U_(U)
8-1. Essential information
8
When trouble arises
If your vehicle has to be stopped in an
emergency
Steadily step on the brake pedal with both feet and firmly depress it.
Do not pump the brake pedal repeatedly as this will increase the effort
required to slow the vehicle.
Shift the shift lever to N.
If the shift lever is shifted to N
After slowing down, stop the vehicle in a safe place by the road.
Stop the hybrid system.
If the shift lever cannot be shifted to N
Keep depressing the brake pedal with both feet to reduce vehicle
speed as much as possible.
To stop the hybrid system,
press and hold the power
switch for 2 consecutive sec-
onds or more, or press it briefly
3 times or more in succession.
Stop the vehicle in a safe place by the road.
Only in an emergency, such as if it becomes impossible to stop
the vehicle in the normal way, st op the vehicle using the follow-
ing procedure:
1
2
3
4
3
Press and hold for 2 seconds or more,
or press briefly 3 times or more
4
WARNING
■ If the hybrid system has to be turned off while driving
Power assist for the steering wheel will be lost, making the steering wheel
heavier to turn. Decelerate as much as possible before turning off the hybrid
system.
5
Page 546 of 680
5468-2. Steps to take in an emergency
RAV4-HV_OM_OM42B81U_(U)
If a tow truck is not available in an emergency, your vehicle may be
temporarily towed using cables or chains secured to the emergency
towing eyelets. This should only be attempted on hard surfaced roads
for at most short distance at under 18 mph (30 km/h).
A driver must be in the vehicle to steer and operate the brakes. The
vehicle’s wheels, drive train, axles, steering and brakes must be in
good condition.
Take out the towing eyelet.
Remove the eyelet cover using
a flathead screwdriver.
To protect the bodywork, place a
rag between the screwdriver and
the vehicle body as shown in the
illustration.
Insert the towing eyelet into the
hole and tighten partially by
hand.
Emergency towing (vehicles with a towing eyelet)
Emergency towing procedure (veh icles with a towing eyelet)
1
2
3
Page 547 of 680
5478-2. Steps to take in an emergency
RAV4-HV_OM_OM42B81U_(U)
8
When trouble arises
Tighten down the towing eyelet
securely using a wheel nut
wrench or hard metal bar.
Securely attach cables and chains to the towing eyelet.
Take care not to damage the vehicle body.
Enter the vehicle being towed and start the hybrid system.
If the hybrid system does not start, turn the power switch to ON mode.
Shift the shift lever to N and release the parking brake.
When the shift lever cannot be shifted: →P. 212
■While towing (vehicles with a towing eyelet)
If the hybrid system is off, the power assist for the brakes and steering will not
function, making steering and braking more difficult.
■ Wheel nut wrench (vehic les with a towing eyelet)
Wheel nut wrench is installed in the tool bag. ( →P. 582)
4
5
6
7
Page 548 of 680

5488-2. Steps to take in an emergency
RAV4-HV_OM_OM42B81U_(U)
WARNING
Observe the following precautions.
Failure to do so may result in death or serious injury.
■When towing the vehicle
■ While towing (vehicles with a towing eyelet)
● When towing using cables or chains, avoid sudden starts, etc. which place
excessive stress on the towing eyelets, cables or chains. The towing eye-
lets, cables or chains may become damaged, broken debris may hit peo-
ple, and cause serious damage.
● Do not turn the power switch off.
There is a possibility that the steering wheel is locked and cannot be oper-
ated.
■ Installing towing eyelets to the vehic le (vehicles with a towing eyelet)
Make sure that towing eyelets are installed securely.
If not securely installed, towing eyelets may come loose during towing.
Be sure to transport the vehicle with all
four wheels raised off the ground. If the
vehicle is towed with the tires contacting
the ground, the drivetrain or related parts
may be damaged, the vehicle may fly off
the truck, or electricity generated by the
operation of the motor may cause a fire
to occur depending on the nature of the
damage or malfunction.