Page 5 of 680

5
RAV4-HV_OM_OM42B81U_(U)
1
9 8
7
6 4 3
2
10
5
5-10. PhonebookContact/Call History Settings ........................... 404
5-11. Bluetooth
®
What to do if... (Troubleshooting) ............ 414
Bluetooth
®......................... 418
5-12. Other function Voice command system............................. 424
6-1. Using the air conditioning system and defogger
Automatic air conditioning system............................. 430
Heated steering wheel/seat heaters .......... 438
• Heated steering wheel ............................ 439
• Seat heaters ................. 439
6-2. Using the interior lights Interior lights list ................ 440• Interior lights ................. 441
• Personal lights .............. 441
6-3. Using the storage features List of storage features...... 443• Glove box...................... 444
• Console box .................. 444
• Cup holders .................. 445
• Bottle holders ................ 446
• Auxiliary box ................. 446
Luggage compartment features ........................... 447 6-4. Using the other interior
features
Other interior features........ 457 • Sun visors .................... 457
• Vanity mirrors ............... 457
• Power outlets ................ 458
• Armrest.......................... 459
• Coat hooks .................... 459
• Assist grips ................... 460
Garage door opener .......... 461
Compass ........................... 468
7-1. Maintenance and care Cleaning and protecting the vehicle exterior .......... 474
Cleaning and protecting the vehicle interior ........... 477
7-2. Maintenance Maintenance requirements ................... 480
General maintenance ........ 483
Emission inspection and maintenance (I/M)
programs ......................... 486
6Interior features7Maintenance and care
Page 6 of 680

TABLE OF CONTENTS6
RAV4-HV_OM_OM42B81U_(U)7-3. Do-it-yourself maintenance
Do-it-yourself service precautions ..................... 487
Hood.................................. 489
Positioning a floor jack ...... 491
Engine compartment ......... 492
12-volt battery ................... 500
Tires .................................. 505
Tire inflation pressure........ 514
Wheels .............................. 517
Air conditioning filter .......... 520
Electronic key battery ........ 522
Checking and replacing fuses ............................... 524
Light bulbs ......................... 527 8-1. Essential information
Emergency flashers ........... 542
If your vehicle has to be stopped in an
emergency....................... 543
8-2. Steps to take in an emergency
If your vehicle needs to be towed ...................... 544
If you think something is wrong ......... 550
If a warning light turns on or a warning buzzer
sounds ............................. 551
If a warning message is displayed ......................... 560
If you have a flat tire .......... 581
If the hybrid system will not start ..................... 593
If the electronic key does not operate properly ........ 595
If the 12-volt battery is discharged ................... 597
If your vehicle overheats.... 602
If the vehicle becomes stuck ................................ 607
8When trouble arises
Page 19 of 680

19Pictorial index
RAV4-HV_OM_OM42B81U_(U)Turn signal lever . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 214
Headlight switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 216
Headlights/parking lights/tail lights/daytime running lights . . . . P. 216
Fog lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 226
Windshield wiper and washer switch . . . . . . . . . . . . . . . . . P. 227
Rear window wiper and washer switch . . . . . . . . . . . . . . . . P. 231
Usage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 227, 231
Adding washer fluid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 499
Warning message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 571
Hood lock release lever. . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 489
Automatic air conditioning system . . . . . . . . . . . . . . . . . . . P. 430
Usage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 430
Rear window defogger . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 433
Audio system
*1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 332
Entune Audio
*1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 333
Entune Audio Plus/Entune Premium Audio
with Navigation
*1, 2
Fuel filler door opener . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 236
*1: If equipped
*2: Refer to “NAVIGATION AND MULT IMEDIA SYSTEM OWNER’S MANUAL”.
6
7
8
9
10
11
Page 46 of 680

461-1. For safe use
RAV4-HV_OM_OM42B81U_(U)■
SRS airbag deployment conditions (SRS front airbags)
●The SRS front airbags will deploy in the event of an impact that exceeds the
set threshold level (the level of force corresponding to an approximately 12 -
18 mph [20 - 30 km/h] frontal collision with a fixed wall that does not move or
deform).
However, this threshold velocity will be considerably higher in the following
situations:
• If the vehicle strikes an object, such as a parked vehicle or sign pole,
which can move or deform on impact
• If the vehicle is involved in an underride collision, such as a collision in which the front of the vehicle “underrides”, or goes under, the bed of a
truck
● Depending on the type of collision, it is possible that only the seat belt pre-
tensioners will activate.
● The SRS front airbags for the front passenger will not activate if there is no
passenger sitting in the front passenger seat. However, the SRS front air-
bags for the front passenger may deploy if luggage is put in the seat, even if
the seat is unoccupied. ( →P. 51)
● The SRS seat cushion airbag on the front passenger’s seat will not operate
if the occupant is not wearing a seat belt.
■ SRS airbag deployment conditions (S RS side and curtain shield airbags)
● The SRS side and curtain shield airbags will deploy in the event of an
impact that exceeds the set threshold level (the level of force corresponding
to the impact force produced by an approximately 3300 lb. [1500 kg] vehi\
cle
colliding with the vehicle cabin from a direction perpendicular to the vehicle
orientation at an approximate speed of 12 - 18 mph [20 - 30 km/h]).
● The SRS curtain shield airbags will deploy in the event of vehicle rollover.
● The SRS side and curtain shield airbags may also deploy in the event of a
severe frontal collision.
Page 47 of 680

471-1. For safe use
RAV4-HV_OM_OM42B81U_(U)
1
For safety and security
■Conditions under which the SRS airbags may deploy (inflate), other than
a collision
The SRS front airbags and SRS side and curtain shield airbags may also
deploy if a serious impact occurs to the underside of your vehicle. Some
examples are shown in the illustration.
The SRS curtain shield airbags may also deploy under the situations shown
in the illustration.
■ Types of collisions that may not de ploy the SRS airbags (SRS front air-
bags)
The SRS front airbags do not generally inflate if the vehicle is involved in a
side or rear collision, if it rolls over, or if it is involved in a low-speed frontal
collision. But, whenever a collision of any type causes sufficient forward
deceleration of the vehicle, deployment of the SRS front airbags may occur. ● Hitting a curb, edge of pavement or hard
surface
● Falling into or jumping over a deep hole
● Landing hard or falling
● The angle of vehicle tip-up is marginal
● The vehicle skids and hits a curb stone
● Collision from the side
● Collision from the rear
● Vehicle rollover
Page 51 of 680
511-1. For safe use
RAV4-HV_OM_OM42B81U_(U)
1
For safety and security
Front passenger occupant classification
system
Seat belt reminder light
SRS warning light
“AIR BAG OFF” indicator light
“AIR BAG ON” indicator light
Your vehicle is equipped with a front passenger occupant classi-
fication system. This system detects the conditions of the front
passenger seat and activates or deactivates the devices for the
front passenger.
1
2
3
4
Page 52 of 680
521-1. For safe use
RAV4-HV_OM_OM42B81U_(U)■
Adult*1
Condition and operation in the fr
ont passenger occupant classi-
fication system
Indicator/
warning light
“AIR BAG ON” and “AIR BAG OFF” indicator lights“AIR BAG ON”
SRS warning lightOff
Seat belt reminder lightOff*2 or
flashing
*3
Devices
Front passenger airbag
ActivatedSide airbag
on the front passenger seat
Curtain shield airbag
in the front passenger side
Front passenger seat cushion airbag
Activated*2
or
deactivated
*3
Front passenger’s seat belt pretensioner and force limiterActivated
Page 79 of 680
791-2. Hybrid system
RAV4-HV_OM_OM42B81U_(U)
1
For safety and security
Hybrid system precautions
The illustration is an example for explanation and may differ from the
actual item.
Take care when handling the hybrid system, as it is a high volt-
age system (about 650V at maximum) as well as contains parts
that become extremely hot when the hybrid system is operating.
Obey the warning labels attached to the vehicle.
Warning label
High voltage cables (orange)
Hybrid battery (traction battery)
Rear electric motor (traction
motor) Service plug
Front electric motor (traction
motor)
Power control unit
Air conditioning compressor1
2
3
4
5
6
7
8