Page 707 of 772

7078-2. Steps to take in an emergency
PRIUS PHV_OM_OM47C99E_(EE)
8
When trouble arises
One of the following may be the cause of the problem:
● The 12-volt battery may be discharged. (P. 712)
● One or both of the 12-volt battery terminals may be disconnected.
( P. 599)
Contact any authorized Toyota retailer or Toyota authorized repairer, or any
reliable repairer if the problem cannot be repaired, or if repair procedures
are unknown.
When the hybrid system does not start, the following steps can be
used as an interim measure to start the hybrid system if the power
switch is functioning normally.
Do not use this starting procedure except in cases of emergency.
Set the parking brake.
Turn the power switch to ACCESSORY mode.
Press and hold the power switch for about 15 seconds while
depressing the brake pedal firmly.
Even if the hybrid system can be started using the above steps, the
system may be malfunctioning. Have the vehicle inspected by any
authorized Toyota retailer or Toyota authorized repairer, or any reliable
repairer.
The interior lights and headlights do not turn on, or the horn
does not sound.
Emergency start function
1
2
3
Page 709 of 772
7098-2. Steps to take in an emergency
PRIUS PHV_OM_OM47C99E_(EE)
8
When trouble arises
Depress the brake pedal.
Touch the Toyota emblem side
of the electronic key to the
power switch.
When the electronic key is
detected, a buzzer sounds and the
power switch will turn to ON mode.
When the smart entry & start sys-
tem is deactivated in customization
setting, the power switch will turn
to ACCESSORY mode.
Firmly depress the brake pedal
and check that is shown
on the multi-information display.
Press the power switch.
In the event that the hybrid system still cannot be operated, contact
any authorized Toyota retailer or Toyota authorized repairer, or any
reliable repairer.
Starting the hybrid system
1
2
IO82PH053
3
4
Page 711 of 772

7118-2. Steps to take in an emergency
PRIUS PHV_OM_OM47C99E_(EE)
8
When trouble arises
■Stopping the hybrid system
Set the parking brake, shift the shift position to P and press the power switch
as you normally do when stopping the hybrid system.
■ Replacing the key battery
As the above procedure is a temporary measure, it is recommended that the
electronic key battery be replaced imm ediately when the battery is depleted.
( P. 646)
■ Alarm (if equipped)
Using the mechanical key to lock the doors will not set the alarm system.
If a door is unlocked using the mechanical key when the alarm system is set,
the alarm may be triggered. ( P. 8 8 )
■ Changing power switch modes
Release the brake pedal and press the power switch in step above. The
hybrid system does not start and modes will be changed each time the switch
is pressed. ( P. 353)
■ When the electronic key does not work properly
● Make sure that the smart entry & start system has not been deactivated in
the customization setting. If it is off, turn the function on.
(Customizable features: P. 738)
● Check if battery-saving mode is set. If it is set, cancel the function.
( P. 289)
WARNING
■When using the mechanical key and operating the power windows
Operate the power window after checking to make sure that there is no pos-
sibility of any passenger having any of their body parts caught in the win-
dow.
Also, do not allow children to operate the mechanical key. It is possible for
children and other passengers to get caught in the power window.
3
Page 723 of 772
7238-2. Steps to take in an emergency
PRIUS PHV_OM_OM47C99E_(EE)
8
When trouble arises
If the vehicle becomes stuck
Set the parking brake and shift the shift position to P. Stop the
hybrid system.
Remove the mud, snow or sand from around the front wheels.
Place wood, stones or some other material under the front wheels
to help provide traction.
Restart the hybrid system.
Shift the shift position to D or R and release the parking brake.
Then, while exercising caution, depress the accelerator pedal.
■ When it is difficult to free the vehicle
Carry out the following procedures if the tires spin or the vehicle
becomes stuck in mud, dirt or snow:
Press to turn off TRC. ( P. 520)
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2
3
4
5
Page 734 of 772
7349-1. Specifications
PRIUS PHV_OM_OM47C99E_(EE)
*1: Minimum pedal clearance when depressed with a force of 300 N (30.6 kgf,
67.4 lbf) while the hybrid system is operating.
*2: Parking brake pedal travel when depressed with a force of 300 N (30.6 kgf,
67.4 lbf).
Brakes
Pedal clearance*1
Left-hand drive vehicles
115 mm (4.53 in.) Min.
Right-hand drive vehicles
112 mm (4.41 in.) Min.
Pedal free play1.0 — 6.0 mm (0.04 — 0.24 in.)
Parking brake pedal travel*28 —11 clicks
Fluid typeSAE J1703, FMVSS No.116 DOT 3 or
FMVSS No.116 DOT 4
Steering
Free playLess than 30 mm (1.2 in.)
Tires and wheels
Tire size195/65R15 91H
Tire inflation pressure
(Recommended cold tire
inflation pressure)Front250 kPa (2.5 kgf/cm2 or bar, 36 psi)
Rear240 kPa (2.4 kgf/cm2 or bar, 35 psi)
Wheel size15 6 1/2J
Wheel nut torque103 N•m (10.5 kgf•m, 76 ft•lbf)
Page 738 of 772

7389-2. Customization
PRIUS PHV_OM_OM47C99E_(EE)
Customizable features
When customizing vehicle features, ensure that the vehicle is parked
in a safe place with the parking brake set and the shift position in P.
■Changing using the multi-information display
Press or of the meter control switches, select .
Press or of the meter control switches, select
(“Vehicle Settings”), and then press .
Press or of the meter control switches, select the item,
and then press .
Press or of the meter control switches, select the desired
setting, and then press .
To go back to the previous screen or exit the customize mode,
press .
Your vehicle includes a variety of electronic features that can be
personalized to suit your preferences. The settings of these fea-
tures can be changed using the multi-information display, the
navigation system, or at any authorized Toyota retailer or Toyota
authorized repairer, or any reliable repairer.
Some function settings are changed simultaneously with other func-
tions being customized. Contact any authorized Toyota retailer or
Toyota authorized repairer, or any reliable repairer for further details.
Customizing vehicle features
1
2
3
4
Page 751 of 772
751What to do if... (Troubleshooting)
PRIUS PHV_OM_OM47C99E_(EE)
●Did you press the power switch while firmly depressing the brake pedal?
( P. 351)
●Is the shift position in P? (P. 358)
●Is the electronic key anywhere detectable inside the vehicle? (P. 288)
●Is the electronic key battery weak or depleted?
In this case, the hybrid system can be started in a temporary way.
( P. 709)
●Is the 12-volt battery discharged? (P. 712)
●Is the window lock switch pressed?
The power windows except for the one at the driver’s seat cannot be oper-
ated if the window lock switch is pressed. ( P. 330)
●The auto power off function will be operated if the vehicle is left in
ACCESSORY or ON mode (the hybrid system is not operating) for a
period of time. ( P. 3 5 3 )
If you think something is wrong
The hybrid system does not start
The windows do not open or close by operating the power
window switches
The power switch is turned off automatically
Page 752 of 772
752What to do if... (Troubleshooting)
PRIUS PHV_OM_OM47C99E_(EE)
●The seat belt reminder light is flashing
Are the driver and all the passengers wearing the seat belts? (P. 677)
●The parking brake indicator is on
Is the parking brake released? (P. 364)
Depending on the situation, other types of warning buzzer may also sound.
(P. 671, 680)
●Did anyone inside the vehicle open a door during setting the alarm?
The sensor detects it and the alarm sounds. (P. 88)
To stop the alarm, turn the power switch to ON mode or start the hybrid sys-
tem.
●Is the electronic key left inside the vehicle?
Check the message on the multi-information display. (P. 680)
●When a warning light turns on or a warning message is displayed, refer to
P. 671, 680.
A warning buzzer sounds during driving
An alarm is activated and the horn sounds
(vehicles with alarm)
A warning buzzer sounds when leaving the vehicle
A warning light turns on or a warning message is displayed