Page 576 of 772

5767-1. Maintenance and care
PRIUS PHV_OM_OM47C99E_(EE)
NOTICE
■When using a high pressure car wash
● When washing the vehicle, do not let water of the high pressure washer hit
directly or the vicinity of the camera. Due to the shock from the high pres-
sure water, it is possible the device may not operate as normal.
● Do not bring the nozzle tip close to boots (rubber or resin manufactured
cover), connectors or the following parts. The parts may be damaged if
they come into contact with high-pressure water.
• Traction related parts
• Steering parts
• Suspension parts
• Brake parts
● Do not wash the underside of the vehicle using a high pressure car
washer.
● Do not use the washer on the area around the charging port lid. Water
could get into the charging inlet and could damage the vehicle.
■ When raising the windshield wiper arms
Make sure to hold the hook parts of the
wiper arms to raise them.
Do not hold only the wiper blades when
raising them, or it may cause deformation
of the wiper blades.
Hook parts
Page 584 of 772

5847-2. Maintenance
PRIUS PHV_OM_OM47C99E_(EE)
■Where to go for maintenance service?
In order to maintain your vehicle in the best possible condition, Toyota recom-
mends that maintenance service operations as well as other inspections and
repairs be carried out by authorized Toyota retailers or Toyota authorized
repairers, or any reliable repairers. For repairs and services covered by your
warranty, please visit an authorized Toyota retailer or repairer, who will use
genuine Toyota parts in repairing any difficulties you may encounter. There
can also be advantages in utilizing authorized Toyota retailers or repairers for
non-warranty repairs and services, as members of the Toyota network will be
able to expertly assist you with any difficulties you may encounter.
Your Toyota retailer or Toyota authorized repairer, or any reliable repairer will
perform all of the scheduled maintenance on your vehicle reliably and eco-
nomically due to their experience with Toyota vehicles.
■Does your vehicle need repairs?
Be on the alert for changes in performance and sounds, and visual tip-offs
that indicate service is needed. Some important clues are:
●Engine missing, stumbling or pinging
●Appreciable loss of power
●Strange engine noises
●A fluid leak under the vehicle (However, water dripping from the air condi-
tioning system after use is normal.)
●Change in exhaust sound (This may indicate a dangerous carbon monoxide
leak. Drive with the windows open and have the exhaust system checked
immediately.)
●Flat-looking tires, excessive tire squeal when cornering, uneven tire wear
●Vehicle pulls to one side when driven straight on a level road
●Strange noises related to suspension movement
●Loss of brake effectiveness, spongy feeling brake pedal, pedal almost
touches the floor, vehicle pulls to one side when braking
●Engine coolant temperature continually higher than normal (P. 673, 718)
If you notice any of these clues, take your vehicle to any authorized Toyota
retailer or Toyota authorized repairer, or any reliable repairer as soon as pos-
sible. Your vehicle may need adjustment or repair.
Page 587 of 772

5877-3. Do-it-yourself maintenance
PRIUS PHV_OM_OM47C99E_(EE)
7
Maintenance and care
WARNING
The engine compartment contains many mechanisms and fluids that may
move suddenly, become hot, or become el ectrically energized. To avoid death
or serious injury, observe the following precautions.
■ When working on the engine compartment
● Make sure that the “Accessory”, “Ignition ON” or mileage display (P. 216)
on the main display and the “READY” indicator are both off.
● Keep hands, clothing and tools away from the moving fan.
● Be careful not to touch the engine, power control unit, radiator, exhaust
manifold, etc. right after driving as they may be hot. Oil and other fluids
may also be hot.
● Do not leave anything that may burn easily, such as paper and rags, in the
engine compartment.
● Do not smoke, cause sparks or expose an open flame to fuel. Fuel fumes
are flammable.
● Be extremely cautious when working on the 12-volt battery. It contains poi-
sonous and corrosive sulfuric acid.
● Take care because brake fluid can harm your hands or eyes and damage
painted surfaces. If fluid gets on your hands or in your eyes, flush the
affected area with clean water immediately. If you still experience discom-
fort, consult a doctor.
■ When working near the electric cooling fans or radiator grille
Be sure the power switch is off.
With the power switch in ON mode, the electric cooling fans may automati-
cally start to run if the air conditioning is on and/or the coolant temperature
is high. ( P. 598)
■ Safety glasses
Wear safety glasses to prevent flying or falling material, fluid spray, etc.
from getting in your eyes.
Page 588 of 772
5887-3. Do-it-yourself maintenance
PRIUS PHV_OM_OM47C99E_(EE)
NOTICE
■If you remove the air cleaner filter
Driving with the air cleaner filter removed may cause excessive engine wear
due to dirt in the air.
■ If the brake fluid level is low or high
It is normal for the brake fluid level to go down slightly as the brake pads
wear or when the fluid level in the accumulator is high.
If the reservoir needs frequent refilling, it may indicate a serious problem.
Page 627 of 772
6277-3. Do-it-yourself maintenance
PRIUS PHV_OM_OM47C99E_(EE)
7
Maintenance and care
Replacing the tire
●Stop the vehicle in a safe place on a hard, flat surface.
●Set the parking brake.
●Shift the shift position to P.
●Stop the hybrid system.
When raising your vehicle with a jack, position the jack cor-
rectly.
Improper placement may damage your vehicle or cause injury.
Before jacking up the vehicle
Page 634 of 772

6347-3. Do-it-yourself maintenance
PRIUS PHV_OM_OM47C99E_(EE)
WARNING
■Replacing a tire
● Do not touch the disc wheels or the area around the brakes immediately
after the vehicle has been driven.
After the vehicle has been driven the disc wheels and the area around the
brakes will be extremely hot. Touching these areas with hands, feet or
other body parts while changing a tire, etc. may result in burns.
● Failure to follow these precautions could cause the wheel nuts to loosen
and the tire to fall off, resulting in death or serious injury.
• Have the wheel nuts tightened with a torque wrench to 103 N•m
(10.5 kgf•m, 76 ft•lbf) as soon as possible after changing wheels.
• When installing a tire, only use wheel nuts that have been specifically
designed for that wheel.
• If there are any cracks or deformations in the bolt screws, nut threads or
bolt holes of the wheel, have the vehicle inspected by any authorized
Toyota retailer or Toyota authoriz ed repairer, or any reliable repairer.
• When installing the wheel nuts, be sure to install the wheel nuts with the
tapered ends facing inward. ( P. 625)
Page 663 of 772

6638-1. Essential information
PRIUS PHV_OM_OM47C99E_(EE)
8
When trouble arises
If your vehicle has to be stopped in an
emergency
Steadily step on the brake pedal with both feet and firmly depress it.
Do not pump the brake pedal repeatedly as this will increase the effort
required to slow the vehicle.
Shift the shift position to N.
If the shift position is shifted to N
After slowing down, stop the vehicle in a safe place by the road.
Stop the hybrid system.
If the shift position cannot be shifted to N
Keep depressing the brake pedal with both feet to reduce vehicle
speed as much as possible.
To stop the hybrid system,
press and hold the power
switch for 2 consecutive sec-
onds or more, or press it briefly
3 times or more in succession.
Stop the vehicle in a safe place by the road.
Only in an emergency, such as if it becomes impossible to stop
the vehicle in the normal way, stop the vehicle using the follow-
ing procedure:
1
2
3
4
3
Press and hold for 2 seconds or
more, or press briefly 3 times or
more
4
WARNING
■ If the hybrid system has to be turned off while driving
Power assist for the steering wheel will be lost, making the steering wheel
heavier to turn. Decelerate as much as possible before turning off the hybrid
system.
5
Page 665 of 772
6658-2. Steps to take in an emergency
PRIUS PHV_OM_OM47C99E_(EE)
8
When trouble arises
Do not tow with a sling-type truck
to prevent body damage.
Towing with a sling-type truck
Towing with a wheel-lift type truck
From the frontFrom the rear
Release the parking brake. Use a towing dolly under the
front wheels.