Page 641 of 820

PRIUS_OM_OM47B89U_(U)
6417-3. Do-it-yourself maintenance
7
Maintenance and care
NOTICE
■When cleaning the air intake vent
■ To prevent damage to the vehicle
● Do not allow water or foreign matter to enter the air intake vent when the
cover is removed.
● Carefully handle the removed filter so that it will not be damaged. If the fil-
ter is damaged, have it replaced with a new filter by your Toyota dealer.
● Make sure to reinstall the filter and cover to their original positions after
cleaning.
● Do not install anything to the air intake vent other than the exclusive filter
for this vehicle or use the vehicle without the filter installed.
■ If “Maintenance required for Tractio n battery cooling parts See owner’s
manual” is shown on the multi-information display
If the vehicle is continuously driven with the warning message shown, the
hybrid battery (traction battery) may overheat, possibly causing a malfunc-
tion. If the warning message is shown, clean the air intake vent immediately.
When cleaning the air intake vent, make
sure to only use a vacuum to suck out
dust and clogs. If a compressed air blow
gun, etc. is used to blow out dust and
clogs, the dust or clogs may be pushed
into the air intake vent, which may affect
the performance of the hybrid battery
(traction battery) and cause a malfunc-
tion.
Page 646 of 820
646
PRIUS_OM_OM47B89U_(U)
7-3. Do-it-yourself maintenance
Electronic key batter y
●Flathead screwdriver
● Lithium battery CR2032
Release the lock and take out
the mechanical key.
Remove the cover.
Use a screwdriver of an appropri-
ate size. Forcedly prying may
cause the cover damaged.
To prevent damage to the key,
cover the tip of the screwdriver with
a rag.
Replace the battery with a new one if it is depleted.
You will need the following items:
Replacing the battery
1
2
Page 647 of 820
PRIUS_OM_OM47B89U_(U)
6477-3. Do-it-yourself maintenance
7
Maintenance and care
Remove the depleted battery.
When removing the cover, if the
battery cannot be seen due to the
electronic key module attaching to
the upper cover, remove the elec-
tronic key module from the cover
so that the battery is visible as
shown in the illustration.
When removing the battery, use a
screwdriver of an appropriate size.
Insert a new battery with the “+” terminal facing up.
When installing, reverse the steps listed.
■Use a CR2032 lithium battery
●Batteries can be purchased at your Toyota dealer, local electrical appliance
shops or camera stores.
● Replace only with the same or equivalent type recommended by the manu-
facturer.
● Dispose of used batteries according to the local laws.
■ If the electronic key battery is depleted
The following symptoms may occur:
●The smart key system and wireless remote control will not function properly.
● The operational range will be reduced.
3
4
Page 648 of 820
648
PRIUS_OM_OM47B89U_(U)
7-3. Do-it-yourself maintenance
WARNING
■Removed battery and other parts
These parts are small and if swallowed by a child, they can cause choking.
Keep away from children. Failure to do so could result in death or serious
injury.
NOTICE
■For normal operation after replacing the battery
Observe the following precautions to prevent accidents:
● Always work with dry hands.
Moisture may cause the battery to rust.
● Do not touch or move any other component inside the remote control.
● Do not bend either of the battery terminals.
Page 663 of 820
663
PRIUS_OM_OM47B89U_(U)
8When trouble arises
8-1. Essential informationEmergency flashers .......... 664
If your vehicle has to be stopped in an
emergency ...................... 665
8-2. Steps to take in an emergency
If your vehicle needs to be towed ......................... 666
If you think something is wrong .............................. 672
If a warning light turns on or a warning buzzer
sounds ............................ 673
If a warning message is displayed......................... 684
If you have a flat tire (vehicles with
spare tire)........................ 691
If you have a flat tire (vehicles without
spare tire)........................ 705
If the hybrid system will not start ........................... 724
If the electronic key does not operate properly........ 726
If the 12-volt battery is discharged ...................... 729
If your vehicle overheats ... 735
If the vehicle becomes stuck ............................... 740
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666
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8-2. Steps to take in an emergency
If your vehicle needs to be towed
In the following situations, it is not possible to be towed by another
vehicle using cables or chains, as the front wheels may be locked due
to the parking lock. Contact your Toyota dealer or commercial towing
service.
●There is a malfunction in the shift control system. ( →P. 234, 690)
● There is a malfunction in the immobilizer system. ( →P. 89)
● There is a malfunction in the smart key system. ( →P. 726)
● The 12-volt battery is discharged. ( →P. 729)
The following may indicate a problem with your hybrid transmission.
Contact your Toyota dealer or commercial towing service before tow-
ing.
● The hybrid system warning messa ge is displayed and the vehicle
does not move.
● The vehicle makes an abnormal sound.
If towing is necessary, we re commend having your vehicle
towed by your Toyota dealer or commercial towing service,
using a wheel-lift type truck or flatbed truck.
Use a safety chain system for all towing, and abide by all state/
provincial and local laws.
Situations when it is not possibl e to be towed by another vehicle
Situations when it is necessary to contact dealers before towing
Page 679 of 820

6798-2. Steps to take in an emergency
PRIUS_OM_OM47B89U_(U)
8
When trouble arises
■SRS warning light
This warning light system monitors the airbag sensor assembly, front impact
sensors, side impact sensors (front), side impact sensors (front door\
), side
impact sensors (rear), driver’s seat belt buckle switch, front passenger occu-
pant classification system (ECU and sens ors), “AIR BAG ON” indicator light,
“AIR BAG OFF” indicator light, front passenger’s seat belt buckle switch, seat
belt pretensioner assemblies, airbags, interconnecting wiring and power
sources. ( →P. 36)
■ Front passenger detection sensor, seat belt reminder and warning
buzzer
● If luggage is placed on the front passenger seat, the front passenger de\
tec-
tion sensor may cause the warning light to flash and the warning buzzer to
sound even if a passenger is not sitting in the seat.
● If a cushion is placed on the seat, the sensor may not detect a passenger,
and the warning light may not operate properly.
■ Electric power steering system warning light (warning buzzer)
When the 12-volt battery charge becomes insufficient or the voltage tempo-
rarily drops, the electric power steer ing system warning light may come on
and the warning buzzer may sound.
■ If the malfunction indicator la mp comes on while driving
First check the following:
● Is the fuel tank empty?
If it is, fill the fuel tank immediately.
● Is the fuel tank cap loose?
If it is, tighten it securely.
The malfunction indicator lamp will go off after several driving trips.
If the malfunction indicator lamp does not go off even after several trips, con-
tact your Toyota dealer as soon as possible.
Page 687 of 820

6878-2. Steps to take in an emergency
PRIUS_OM_OM47B89U_(U)
8
When trouble arises
■If “See Owner’s Manual” is shown
●If “Braking Power Low Stop in a Safe Place See Owner’s Manual” is shown,
this may be a malfunction. Immediately stop the vehicle in a safe place and
contact your Toyota dealer. Continuing to drive the vehicle may be danger-
ous.
● If “Engine Oil Pressure Low” is shown, this may be a malfunction. Immedi-
ately stop the vehicle in a safe place and contact your Toyota dealer.
● If the following messages are shown, there may be a malfunction. Immedi-
ately have the vehicle inspected by your Toyota dealer.
• “Hybrid System Malfunction”
• “Check Engine”
• “Hybrid Battery System Malfunction”
• “Accelerator System Malfunction”
• “Smart Key System Malfunction See Owner’s Manual”
■ If “Shift System Not Active Apply Parking Brake Securely While Parking
See Owner’s Manual” is shown
Indicates a temporary operation failure or malfunction in the shift cont\
rol sys-
tem. Immediately have the vehicle inspected by your Toyota dealer.
When the message is shown, the hybrid system may not be started or the
shift position may not be changed normally. (Coping method: →P. 690)
■ If “Shift System Malfunction Appl y Parking Brake Securely While Park-
ing See Owner’s Manual” is shown
Indicates a malfunction in the shift control system. Immediately have the vehi-
cle inspected by your Toyota dealer.
When the message is shown, the hybrid system may not be started or the
shift position may not be changed normally. (Coping method: →P. 690)
■ If “ Switch Malfunction Apply Pa rking Brake Securely While Parking
See Owner’s Manual” is shown
The P position switch may not operate. Immediately have the vehicle
inspected by your Toyota dealer.
When parking the vehicle, stop the vehicle on level ground and apply the
parking brake firmly.
■ If “Shift System Malfunction Shifting Unavailable See Owner’s Manual”
is shown
Indicates a malfunction in the shift control system. Immediately have the vehi-
cle inspected by your Toyota dealer.
The shift position may not be shifted from P to other than P.
■ If “Shift System Malfunction Stop in a Safe Place See Owner’s Manual”
is shown
Indicates a malfunction in the shift control system. Immediately have the vehi-
cle inspected by your Toyota dealer.
The shift position may not be changed. Stop the vehicle in a safe place.